Zenfone 6 primary camera disappeared - ASUS ZenFone 6 (2019) Questions & Answers

Hi, my zf6 has been showing signs of madness in the last few days. I updated it to the newest version of android 10, and I have been experiencing a bug where the primary (default) camera doesn't work anymore. It doesn't even show anymore as an option in camera app, and weirder thing when I'm using night or video mode camera looks like the picture attached. Ofc I tried clearing cache/restarting multiple times and so on. It worked a few days ago, since primary camera reappeared and worked again, but now it seems unfixable. Any suggestion? Ps. Not rooted, haven't done anything weird to this phone...:crying:

franello said:
Hi, my zf6 has been showing signs of madness in the last few days. I updated it to the newest version of android 10, and I have been experiencing a bug where the primary (default) camera doesn't work anymore. It doesn't even show anymore as an option in camera app, and weirder thing when I'm using night or video mode camera looks like the picture attached. Ofc I tried clearing cache/restarting multiple times and so on. It worked a few days ago, since primary camera reappeared and worked again, but now it seems unfixable. Any suggestion? Ps. Not rooted, haven't done anything weird to this phone...:crying:
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I have had the same problem. I bought a replacement flip camera and I'm trying to fit it. I have problems with the camera motor that I don't know how to separate it from the broken flip camera.

Related

[Q] Front camera exposure bug

Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Antique_Angel said:
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
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In the one plus one camera app this bug is not there! In all others that I have used its there!
liveroy said:
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
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So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
drrobo said:
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
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Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
liveroy said:
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
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Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
drrobo said:
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
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Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
liveroy said:
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
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I have hope for the lollipop update then! Yes on Kk you have three options for HDR, on, off and auto.

Sony Xperia z3 cam blackout problem

This problem occured to me about a week ago when i upgraded my phone to android 6.0.1 . At first the camera was working fine but the about 3-4 days ago the rear camera stoped to function. The front camera is working perfect but rear one won't start at all. The interface of the camera is working and i can choose the resolution of camera and such options but the screen is black and when i want to see the photo it shows it as a broken format. If anyone has had similar problem please help.
it happened me, too. a restart solved the problem
kadirnadir said:
it happened me, too. a restart solved the problem
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I have already restarted it, I even did factory reset but it had no effect at all.

LG g5 main camera broken?

Hey there, I have a major problem with my LG G5 SE and it's really annoying me. One day a few weeks ago the camera app decided to crash and when I went back in I found I was in trouble as the main camera was not showing at all it would glitch out completely and show the front camera and back wide angle only and the interface for rear and front are the wrong way round... I've tried everything out there to try and fix the main camera not working or appearing anywhere even in third party apps... I've even factory reset it so many times did nothing, and that failed to sort out the problem so I am really stuck on what to do next as it has such a fantastic camera and somehow has stopped working recently, image below is what it always shows even after cache and data cleared i try switching cameras in app and shows that again every a time I do so, and no idea why but it seems a software fault which I cannot fix myself clearly as I've tried everything out there, any ideas please as I do not know what to do...(ID RATHER NOT HAVE TO SEND OFF TO BE REPAIRED AS IM SURE ITE FIXABLE) Thanks
Phi
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Rear camera stopped working randomly

Yesterday, I could use my rear camera normally without problems. Now every app that uses the rear camera (Camera, Snapchat, etc.) crashes instatnly without giving chance to switch to front facing camera. Tried factory reset like a million times without any luck. What could be the possible reason and how can i get it back to work ?
HTC U11 Life Android One 8.1.0 (EU/PL) 32 GB
Same problem here...any fix for this?
same problem here, any solutions?
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
4redstars said:
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
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This is U11 life thread and not u11, and its related to a not working camera module and not the whole device. For HTC repair i can tell you it takes something between 3 and 12 months to get the device back. No joke you can read about these long repair times a lot online.
alempije said:
Same problem here...any fix for this?
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same issue here. No fix but to confirm it's a hardware issue, I use Google voice commands to say "Take a selfie" - which launches the camera app with the front facing camera selected.
If that works fine, then it is likely a hardware issue with the rear camera, you can contact HTC, though your mileage may vary.
If front-facing camera is also not working, that could indicate a software issue you could try resetting the camera settings back to default. Other possible causes might be the disk / sd card where photos are being stored when camera is launched....
Back camera stopped working completely here, no picture, just black and the camera app closes after 5 sec. Resetting camera app did not help. Other camera app (open camera) has the same problem.
Front camera works from “long tap / selfie cam”

Rear Camera + Flashlight keeps getting disabled... Why ???

I have had no issues at all for almost an year with this phone. I was running oreo ever since I bought this phone. Suddenly, a day or two before upgrading it to pie 9.0, I found out in my Snapchat app that there was no back camera sign. First I thought, some weird snap update, but then I found out in system Camera app, it was even not showing the back camera. Whenever I would click on the rear camera sign from the top in Camera app, it would keep on swapping to the frontal secondary camera and then back to the primary frontal camera but no back camera was working. Also I found out that my Flashlight icon is hardened or greyed out, like it's been disabled forcefully. I can make it work using some other app, but it is frustrating why this is happening.
Now I am on android 9, rooted, and this problem keeps on coming and going. At times the back camera won't even work or open with the error "Camera not working" etc. Sometimes, the back camera would work but with only 3 weirded resolutions, like 12MP, 16MP, and some other. and the video mode will be extremely large or zoomed in at 16MP. Suddenly, the camera will start working normally again with all the perfect default resolutions. I tried everything from SAFE MODE to CLEARING THE CAM APP, RESETTING THE APP, but nothing works. All it seems like that camera has suddenly came to life and has a self-consciousness and a mood which it is controlling itself. Sometimes it wants to work and at times, it simply just gets disabled. Any idea what could be the problem? I am rooted using MAGISK.
Simular camera problems with Lenovo tab v7
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
cloud_silver said:
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
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It suddenly started happening almost a month ago, I was on oreo 8 and then upgraded to pie 9 but the problem persisted. It kept working for few days and then started to make problems again. I tried to read many forums for android users with the same problem but still haven't found a single complete fix for this problem other than that the rear camera needs to be refixed. But I am finding it hard to believe that even if camera was getting bad, there is no point of FlashLight getting greyed out/disable from the notification bar. It seems more like some kind of a process is not releasing the rear camera and flashlight module/process.

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