Hi all,
When I'm using my month old Nexus 5 it will just randomly kick me back to the lock screen, sometimes I can just unlock it and keep on trucking but sometimes it will just immediately lock again or it will work for a couple of seconds and then re-lock. Once its in this state even a reboot doesn't always help and about the only thing I can do is get into recovery mode and re-flash it again. I used the Sensor Box app and have noticed that the light sensor is always reading zero, and I'm not sure if this is part of the issue?
This was happening on the PA Alpha, Stock 5.0.1 and since I was still having the issue I flashed back to 4.4.
The weird thing is that my phone had been fine for the 3 weeks or so I had it before hand. I flashed lollipop on it less than an hour after I took it out of the box and it had been running smoothly up until yesterday.
So a few questions:
Is there anything I can try to fix ir?
Can I use debugging to see what is causing the screen to lock?
Is this likely to be a hardware issue?
If it is, is there anything I will need to do to make sure I keep my warranty?
Any help is very much appreciated.
Bump with some other information:
I don't think its the light sensor, I tried using the phone in a pitch black room last night and the same thing was constantly happening, there was something else odd happening though.
From the restore of 4.4 I was on the "Select language" screen, whilst I could swipe and roll the various language options up and down the moment I presses "Next" the phone locked, if I left the phone on this screen eventually the screen would automatically lock and then it would keep locking itself constantly again.
Also, just for total clarification by "lock" I meaning "return to lock screen" not freeze up and become unresponsive.
My Oneplus One screen is stuck dim, too dark to use for normal vision.
My phone accidentally engaged Talkback app and checked dim screen option.
Here is some info about the dim screen option:
https://support.google.com/accessibility/android/answer/6006589?hl=en
The dim screen stays permanent black even after talkback app was turned off.
I tried several factory resets, I tried changing from CM12 to Oxygen OS, then changing back to CM12.
After reinstalling CM12 most recently the talkback app was active again as soon as the phone booted up.
What I mean is, the phone was going from Oxygen OS installed with Talkback off but dim screen option was stuck dim, changed to CM12 and as soon as the phone booted it was in Talkback mode and the screen was stuck dim.
Oneplus Support offered to replace motherboard for a costly repair fee.
I have not been able to get support from Google regarding the talkback app.
Need suggestions.
marxsbtg said:
My Oneplus One screen is stuck dim, too dark to use for normal vision.
My phone accidentally engaged Talkback app and checked dim screen option.
Here is some info about the dim screen option:
https://support.google.com/accessibility/android/answer/6006589?hl=en
The dim screen stays permanent black even after talkback app was turned off.
I tried several factory resets, I tried changing from CM12 to Oxygen OS, then changing back to CM12.
After reinstalling CM12 most recently the talkback app was active again as soon as the phone booted up.
What I mean is, the phone was going from Oxygen OS installed with Talkback off but dim screen option was stuck dim, changed to CM12 and as soon as the phone booted it was in Talkback mode and the screen was stuck dim.
Oneplus Support offered to replace motherboard for a costly repair fee.
I have not been able to get support from Google regarding the talkback app.
Need suggestions.
Click to expand...
Click to collapse
bumping this back up, I haven't found a solution yet.
press both volume key for 3 seconds
Just installed Santod's NuSenSeven Marshmallow ROM and I'm not sure if I'm missing something with the security settings or it's just the way it is.
In older ROMs, I've setup the pattern screen lock to lock after 3-5 minutes of inactivity. If in between those 3-5 minutes I put my phone to sleep using the power button and press it again to wake it up, the standby screen appears and I just swipe to unlock it without inputting the pattern.
However, when I do that in this ROM, there is no standby screen but instead I get the page I was on when I put it to sleep.
It's not a deal breaker because I'm loving the ROM but just wanted to know if it's possible.
Bump. I am having the same problem.
Greetings.
I've recently been struggling with a problem with my Galaxy S6 and I've searched far and wide on the interwebs for a solution, with no avail.
You see, whenever I turn my phone on, or wake it up from the lock screen, the screen flickers one or two times, but doesn't always turn on.
They keys are active, touchscreen is active, but no image.
Sometimes I have to try and unlock my screen two or three times to get an image, sometimes it turns on after the first flicker.
An example of what I am experiencing is at https://www.youtube.com/watch?v=CyiDgpUSkaE
[edit] Another example is this: when switching the display brightness, the screen goes to crap and starts flickering like crazy, and at minimum brightness text goes unreadable and small (video) https://www.youtube.com/watch?v=HIMFaCy_KVY
I am not rooted, everything is stock FW, I had android 6 stock and recently upgraded to 7 stock OTA and the same issue persists.
I cannot access download mode or recovery because the screen won't turn on. Only time it turns on is when Android is booted. Even when booting, the blue led flashes because the device is booting but I have no image.
Please contribute with some ideas, I cannot wipe cache from recovery because I can't see anything even if I try to boot recovery (or download).
Thank you in advance!
Did you resolve this issue? If so, how? Mine started to do the same after a short fall. My initial thought was hardware but I can get into recovery and the screen functions just fine there.
Basically this, every 3 or 4 days or so my OnePlus screen will go dark. It isn't *crashing*, though - it's happened when I've had headphones in listening to music and the music still plays, responds to headset controls, etc., so I think it's just the screen. Normal reboot will not work (holding the power button), although this might be because that presents a reboot menu rather than just rebooting the device. I have to do power button + volume up to reboot the device, at which point it reboots and everything is back to normal. I'm happy to gather any addition logs/data needed to debug, but I can't find anything in my crash debugging app (because it's not a crash...). Other interesting pieces of info
- I get the "Intent Verification Service stopped responding" issue every reboot
- I originally installed by wiping OOS + Android 12 and trying to install 19.1 and 19.1 recovery; this failed (same problem as here: https://forum.xda-developers.com/t/denying-ota-because-it-is-a-spl-downgrade.4463975/), so I installed 18 instead, which failed, but then wiping and going back to 19 succeeded (because the update was newer and thus no longer a "downgrade", I presume. IDK what really happened there).
- Trying to do Android Beam hard crashes the whole device; I've disabled NFC for now
Other than that the build runs swimmingly. I can live with the other stuff but the screen shutting off randomly is worrying to me - anything I can do to fix this or help you guys help me fix it?
hyve9 said:
Basically this, every 3 or 4 days or so my OnePlus screen will go dark. It isn't *crashing*, though - it's happened when I've had headphones in listening to music and the music still plays, responds to headset controls, etc., so I think it's just the screen. Normal reboot will not work (holding the power button), although this might be because that presents a reboot menu rather than just rebooting the device. I have to do power button + volume up to reboot the device, at which point it reboots and everything is back to normal. I'm happy to gather any addition logs/data needed to debug, but I can't find anything in my crash debugging app (because it's not a crash...). Other interesting pieces of info
- I get the "Intent Verification Service stopped responding" issue every reboot
- I originally installed by wiping OOS + Android 12 and trying to install 19.1 and 19.1 recovery; this failed (same problem as here: https://forum.xda-developers.com/t/denying-ota-because-it-is-a-spl-downgrade.4463975/), so I installed 18 instead, which failed, but then wiping and going back to 19 succeeded (because the update was newer and thus no longer a "downgrade", I presume. IDK what really happened there).
- Trying to do Android Beam hard crashes the whole device; I've disabled NFC for now
Other than that the build runs swimmingly. I can live with the other stuff but the screen shutting off randomly is worrying to me - anything I can do to fix this or help you guys help me fix it?
Click to expand...
Click to collapse
Go into display settings at the bottom and turn off pocket mode.
mattie_49 said:
Go into display settings at the bottom and turn off pocket mode.
Click to expand...
Click to collapse
I don't see anything that says "pocket mode", here are my settings:
Brightness
Brightness level
Adaptive Brightness
Lock Display
Lock screen
Screen timeout
Appearance
Dark theme
Font
Font Size
Display size
Icon Shape
Color
Night Light
LiveDisplay
Colors
Other display controls
Rotation Settings
Display white balance
Smooth display
Full screen apps
Screen saver
Tap to wake
Prevent accidental wake-up
Tap to sleep
Wake on plug
All the "tap to <blank>" settings are on.
hyve9 said:
I don't see anything that says "pocket mode", here are my settings:
Brightness
Brightness level
Adaptive Brightness
Lock Display
Lock screen
Screen timeout
Appearance
Dark theme
Font
Font Size
Display size
Icon Shape
Color
Night Light
LiveDisplay
Colors
Other display controls
Rotation Settings
Display white balance
Smooth display
Full screen apps
Screen saver
Tap to wake
Prevent accidental wake-up
Tap to sleep
Wake on plug
All the "tap to <blank>" settings are on.
Click to expand...
Click to collapse
Prevent accidental wake-up
mattie_49 said:
Prevent accidental wake-up
Click to expand...
Click to collapse
This setting has been turned on, I'll keep my phone running for the next few days and see if it crops up again.
hyve9 said:
This setting has been turned on, I'll keep my phone running for the next few days and see if it crops up again.
Click to expand...
Click to collapse
Ok, it's been about a week and a half, I thought this was resolved but lately the issue has cropped up again, always at inconvenient times. Any logging I can enable or other settings I can tweak?
Had the same issue when I upgraded from C.61, which I now have learned breaks some sensors like light and proximity.
I'm currently back to stock until I have some time on the weekend to experiment again with downgrading to C.47 and then installing LineageOS.
Seems to be happening more frequently as of late. Friendly reminder for those of you experiencing this to not press the power button a bunch of times to try and resolve as (at least on my phone) this calls 911 and then you have to awkwardly explain to emergency services that there is no emergency :/
mattie_49 said:
Prevent accidental wake-up
Click to expand...
Click to collapse
I'm having the same issue continously, basically every time I put my phone into my pocket, it is unable to wake...
It is responsive but it's like the proximity sensor gets messed up.
I used on the proximity sensor tester apps to prove that it is still functioning properly, which I could turn it off at this point as it's certainly causing the issue based that it only happens when I put it into my pocket.
I've tried almost every combination of those settings at this point and it's not working. Might try doing a factory reset at this point..
Edit: I've used SD Maid to clear everything, it helped a bit.
Still having black screens. Going to just downgrade back to lineage os 18 till Twrp comes out for 12