Freeze. Can`t restart phone. Need help please! - Sony Xperia XZ Premium Questions & Answers

Hi to everyone! I got Xperia XZ premium dual .
Has this phone since new for two years. Been baby it. No drops at all. Two day ago put in pocket go down to parking lot.
Few minutes later remove from pocket and find out is "freeze" . Screen black. power botton not respond. camera too.
Can`t reset volume up + power botton because since last firmware update vollume up doesnt work.
Have done:
1. Connect to pc Companion. Detected and ask for unlock screen and give accses to files. Like it just screen locks.
2. No calls come to phone.
3. No chargin light on original cord and wall charger.
4. remoove sd card and sim and still same.
5. After 48 hours still detecting by PC campanion.
I think need waigh till battery fully drained and restart it self. But how long wait with screen off?
I am in right direction? Looks like it need just reset like "Volume up + power" method. But how to make it since one of method part doesnt work?
Spend a hour to hold vollume button and power in any possible dirrections and times. Also press on screen for better conection to botton.
Any ideas????
Thanks in advance!
P.S.: Right after it happened made post on sonny support and it just 5 view for 36 hours. :good:

Related

[Q] No Light On Screen, Keyboard Or Buttons

Hey guys.
I have an interesting problem. My Fuze battery drained a few days ago. After I plugged it back in and booted the phone, there is no light on the screen, keyboard or the button and no charging like shows up on the center circle.
After plugging it into the wall and powering it up, i can hear the phone booting. Once booted i can call the phone from another phone, the phone ring and I can press the talk button and take the call/press end to end it.
I tried doing a (blinded since there is visual light) hard reset (stylus/power button/volume button down/up combo) but unfortunately I have one of the EnergyROMs where the volume button functionality was not working so i dont think .
I also tried plugging the phone into USB to see if i can flash another rom, but the computer does not even recognize a device has been plugged in (even if tried searching from it using device manager)
Searching the posts have not yielded any information. Should I consider this phone dead?
Ali
Do a search on the MTTY tool, this might be able to connect & hard reset the device. Keep playing with it, you may get lucky or get some better advice soon ! Good luck

[Q] xperia z3 not respondig

hello,
I had left my phone to charge at night, then this morning it was not responding. Power button was not waking up the phone. Then i forced to reset by power and volume buttons. Vibrated 3 times and completely shut off. Now it is not opening.
I already tried, reset button in sim cards slot. It is not working also. Please help me.
Did you try connecting it to PC Suite or FLashtool? Check that once and also try charging another hour and then force reset the phone. Also I think there is a reset button somewhere under the sim card slot. Try that one too.
Hold volume up and press power. Wait for beep three times. Give it a few seconds and then press power alone, should boot.
Thanks guys, i tried both but still i have sudden death. reset button and power+volume buttons not working. Also flashtool could'nt find my device.
Thats not good, any led when plugged in?
I had a similar instance after flashing unofficial cm12. Phone was cooling down from taking a run through an obvious cpu bug that really killed my battery. I shut it off to cool down with 20 precent still left in the battery. And the phone started to act this way when I went to power it on. No led power indicator or anything even with usb connected. My computer did respond to the usb being connected as if a device was there though. I waited about 10 minutes with the phone in front of some cool air and then did the volume up power button reset which worked then. Still quite a scary incident.

[Q] Kolina K100+ dead - help needed

Hello,
[admin; if this post is more appropriately placed somewhere else in the forum, then please move it]
Before giving up on my cellphone and resort to ordering a new one I'll ask for help here too.
Phone is a Kolina K100+ (chinese phone) running android 4.2. It is rooted but it is still running stock ROM (to my knowledge, I bought it new and have not tinkered with the ROM).
Current situation is that the phone is completely dead.
Dead as in turned off, does not light the LED when inserting the charger cable, does not react to any button presses, or combination of button presses.
I have actually no idea what have caused this situation. Granted, the phone has accidentially been dropped twice the last week but it did not turn itself off at any of the occasions. Yesterday, I noticed that the phone had turned off and I tried to turn it on. After a while I got it to go at least to the boot screen but after having to put it away (was actually standing in a line and it was my turn...) it was dead when I was able to reach for it again and after that the phone has been completely dead.
When connecting the USB cable to the computer the computer detects an unknown USB device but cannot seem to install any drivers.
Button combinations I have tried;
- power on button
- long press (~1minute) on power button
- volume down + power button
- volume up + power button
- volume up + volume down + power button
- home button (touchscreen button that is) + power button
...no luck with either combination, no reaction at all from the phone.
I have also managed to pull off the back cover from the phone and was able to disconnect the battery connector and let it lay completely powerless for a few hours before reconnect the battery to the phone and reassemble the back cover.
Any suggestions on if there are any other measures I can do or if there is something I have overlooked in trying to resurrect it?
same problem here phone just stop work i dont know why .
malamas said:
same problem here phone just stop work i dont know why .
Click to expand...
Click to collapse
Do you still have the phone? I would buy it! I need the LCD but I could not find any...
Oltcit said:
Do you still have the phone? I would buy it! I need the LCD but I could not find any...
Click to expand...
Click to collapse
sorry im late. i have the phone like a new contition . if you like to buy i give you but im live in greece

Power,Volume and camera buttons have all stopped working... and now the phone is off

The title is pretty self explanatory. Noticed when i woke up that neither the power, volume or the camera buttons work. They still clicked when pushed but no function beyond that. The phone its self still worked before i pressed the yellow reset button next to the sim card slot. when i pressed the yellow reset button the phone vibrated and turned off, never to come back on. When i plug it into a charger it still has the LED light except its off so i cant just press the power button to turn it back on. When plugged into the computer, then computer recognises that a device has been plugged in (makes the dun-duh! sound) but the phone is not recognised by either the PC companion or Sony EMMA. Same deal with pulling it into a mac. The Sony mac companion program pops up automatically , it says it does not have any device connected, despite it popping up when i plug my phone in...Ive put adb on my computer and tried adb reboot but again it does not recognise the phone while its off. Is there anything i can do to fix this phone or at least turn it back on? I've spent enough on getting this phone prepared as it is so a DIY fix would be great.any help at all would be much appreciated, thanks
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
khanjunaid said:
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
Click to expand...
Click to collapse
No luck unfortunately. When i plug it into the computer the Sony logo pops up and goes to the charging screen. When i press the yellow button just after plugging it in it just restarts and does the same thing. Thanks anyway
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
khanjunaid said:
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
Click to expand...
Click to collapse
Will do, I've gotten in contact with the sellers and they are happy to inspect the phone for warranty claims to see if I've done anything to it to trigger the breakage, so ill be sending it off tomorrow . You may not be able to answer this but i might as well ask, I got a whole screen replacement for the phone a few months ago as i had dropped it and the screen had smashed etc. The screen replacement all went well. Do you think the re sellers will know/care that the screen has been replaced? Will it impact upon my warranty claim? I don't plan on telling them I've gotten the screen replaced but I'm just worried they'll find out and say my warranty has been voided.
I replaced my phone's speaker from 3rd party,right after that I am having problem to restart the device.
I think Your warranty is probably gone.
Try to flash Ftf file,i didn't cause I don't wanna loose my root.(changing between roms help a bit)
when you open the phone and remove the battery, you can see like some flat wires. those connect all your buttons, screen, loudspeaker and other things to the motherboard. I'd say that the problem is in this flat wires if the buttons do not work. It can be changed but don't try it if you do not have some practical skill since the z3 is not really an easy phone to repair, it's all glued >.<
ps.
this is what i'm talking about, to be clear: http://www.ebay.it/itm/FLAT-FLEX-TA...008493?hash=item2c9efe04ad:g:4QkAAOSwyQtVt5MY

HELP!!!

Please someone helpe me. I was in my house, playing some RPG with friends and then, boom, my Xperia E3 D2212 has stopped working google process, I turned it off, put on charger and returned to play, and then, in the other day I woke up, my cellphone was in the wall, and won't turn up or charge, it was blinking the red led on top of it, and won't turn up at all, i've tried entering flashmode to reflash stock rom in flashtool, but nothing, flashmode won't still, it keeps restartig, I only can enter in Fastboot mode, and won't turn on too, I've searched a lot, actually it is 2 and 2/3 months I am trying to ressurect it, but nothing, people say to press power and hold, nothing, press power and vol + and hold, nothing hold power and vol -, nothing, press the reset button, nothing, jumpers don't work and changing battery too, i've searched it, I am cracking up, now I'm using the reserve iPhone, and it's ****, so please some angel can help me???:angel::angel::angel:
3xMightyHermes said:
Please someone helpe me. I was in my house, playing some RPG with friends and then, boom, my Xperia E3 D2212 has stopped working google process, I turned it off, put on charger and returned to play, and then, in the other day I woke up, my cellphone was in the wall, and won't turn up or charge, it was blinking the red led on top of it, and won't turn up at all, i've tried entering flashmode to reflash stock rom in flashtool, but nothing, flashmode won't still, it keeps restartig, I only can enter in Fastboot mode, and won't turn on too, I've searched a lot, actually it is 2 and 2/3 months I am trying to ressurect it, but nothing, people say to press power and hold, nothing, press power and vol + and hold, nothing hold power and vol -, nothing, press the reset button, nothing, jumpers don't work and changing battery too, i've searched it, I am cracking up, now I'm using the reserve iPhone, and it's ****, so please some angel can help me???:angel::angel::angel:
Click to expand...
Click to collapse
Hi , you probably facing the 0volt
You can check by open your phn the battery statut using a tool named a voltmeter then if you see 0 you should do that
First way
Manualy charge with 4.9 volt your battery with any tool (by puting rod on the plot - and +, it's really easy if you need help I can teach you , you just need the tool . )
Charge it a bit but enought until you see the return power do not stop . Then put it on your phn and finish by charging with a wall charger your device
And be progressife for prevent any damage
Second solution
If you're a moldu regarding this previous explain you can also buy a new OEM battery with out warently it was your problem even if you check and see 0 volt caus you can also don't know how use the tool
Have a nice day

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