Please help me make my phone work properly - Google Pixel 3 Questions & Answers

This is the case, I have a problem with the Flash ROM, now the phone can go into fastboot, but there is no Recovery, and the phone's bootloader is locked.

You're going to have to give a bit more detail if you want help from this community.
For example:
What phone variant do you have?
What did you have on your phone when it was running properly? i.e stock android, locked bootloader, rooted etc.
What 'Flash ROM" do you mean a factory image or custom ROM?
What had been trying to do to your phone i.e upgrade from Android 9 to 10 by sideloading an image?
Had you previously unlocked the bootloader?
I'm not saying that I will ultimately be able to resolve your issues but the more info you give the more likely someone here will.

Now,my pixel 3 can not work,the bootload is locked.when I select recovery by fastboot,The phone noticed me can not find vaild operating system,the device will not start.

I used to unlock the bootloader, it is because I locked the bootloader that this situation has occurred.

Can you unlock the bootloader again in fastboot?

wangdaning said:
Can you unlock the bootloader again in fastboot?
Click to expand...
Click to collapse
When I lock my devices bootload,then this devices auto wipe data, so I think oem unlock is not open.And I can not unlock bootload.

Related

Is the bootloader mistakenly unlocked on my s6 AT&T version?

Hi,
I recently got a brand new s6 G920A AT&T version from an authorized reseller. To my surprise the firmware on it is very old - 5.0.2 with sw version G920AUCU1AOCE
I have heard that this firmware was a pre-release/developer/engineering version of s6 and has unlocked bootloader. Is that true?
How do I find if the bootloader is locked or unlocked in my samsung s6 or for that matter in *any Samsung* phone? Is it possible to check using Odin or some other tool on whether the bootloader is unlocked?
Please let me know your thoughts or ideas! If the above is true, I could perhaps extract the unlocked bootloader and share it with everybody else!!
Thanks!
Alright Interesting...
Use ADB:
=========================================
1. Make to go to about device and tap build number 7 times.
2. Go to developer options (Above About Device)
3. Check usb debugging and oem (Just in case)
4. Connect your phone to your computer via usb cable (Of Course)
5. Download ADB Fastboot if you haven't already =====> https://forum.xda-developers.com/showthread.php?t=2317790
6. Install it and after that it should be set-up
6. Type the command fastboot devices
7. Then type fastboot oem device-info (BTW I am sorry for letting you know now but i think you might need to be in downloading mode or something to use the commands)
8. It should tell you if it is unlocked or not
==============================================
Method 2:
1. Boot up the phone normally then open the phone application and go to the dialer
2. *#*#7378423#*#*
3. Then service info --> configuration
4. Then it should say one of the following:
---------------------------------------------------------------------------------------------------------------------------------
1. Bootloader unlock allowed --Yes >> This means that your Bootloader is Locked
2. Bootloader Unlocked - Yes >> This means that your Bootloader is unlocked
I hope i was helpful to you, if not then i'm sorry to have wasted your time.
Thanks @ROOT67! Let me try both options out and get back on this thread.
ROOT67 said:
Use ADB:
=========================================
1. Make to go to about device and tap build number 7 times.
2. Go to developer options (Above About Device)
3. Check usb debugging and oem (Just in case)
4. Connect your phone to your computer via usb cable (Of Course)
5. Download ADB Fastboot if you haven't already =====> https://forum.xda-developers.com/showthread.php?t=2317790
6. Install it and after that it should be set-up
6. Type the command fastboot devices
7. Then type fastboot oem device-info (BTW I am sorry for letting you know now but i think you might need to be in downloading mode or something to use the commands)
8. It should tell you if it is unlocked or not
==============================================
Method 2:
1. Boot up the phone normally then open the phone application and go to the dialer
2. *#*#7378423#*#*
3. Then service info --> configuration
4. Then it should say one of the following:
---------------------------------------------------------------------------------------------------------------------------------
1. Bootloader unlock allowed --Yes >> This means that your Bootloader is Locked
2. Bootloader Unlocked - Yes >> This means that your Bootloader is unlocked
I hope i was helpful to you, if not then i'm sorry to have wasted your time.
Click to expand...
Click to collapse
Both the methods did not work! Please see for details below.
ROOT67 said:
Use ADB:
=========================================
1. Make to go to about device and tap build number 7 times.
2. Go to developer options (Above About Device)
3. Check usb debugging and oem (Just in case)
4. Connect your phone to your computer via usb cable (Of Course)
5. Download ADB Fastboot if you haven't already =====> https://forum.xda-developers.com/showthread.php?t=2317790
6. Install it and after that it should be set-up
6. Type the command fastboot devices
7. Then type fastboot oem device-info (BTW I am sorry for letting you know now but i think you might need to be in downloading mode or something to use the commands)
8. It should tell you if it is unlocked or not
==============================================
Click to expand...
Click to collapse
I could not put it in fastboot mode. Do we know if the Samsung s6 supports fastboot mode? If so, how to put it in fastboot mode?
Also as a side note, in developer mode under settings, I could find check box for USB debugging but not for OEM. There was another post which said that OEM checkbox was added under developer options only after bootloader lock was introduced in 5.1.1 firmware. Not sure if this is true.
Method 2:
1. Boot up the phone normally then open the phone application and go to the dialer
2. *#*#7378423#*#*
3. Then service info --> configuration
4. Then it should say one of the following:
---------------------------------------------------------------------------------------------------------------------------------
1. Bootloader unlock allowed --Yes >> This means that your Bootloader is Locked
2. Bootloader Unlocked - Yes >> This means that your Bootloader is unlocked
Click to expand...
Click to collapse
When I dial this number, nothing happened. Is there a different number for Samsung s6?
It's not a pre-release/developer/engineering firmware. It's just a really old firmware which released for public officially.
jilebi said:
Both the methods did not work! Please see for details below.
I could not put it in fastboot mode. Do we know if the Samsung s6 supports fastboot mode? If so, how to put it in fastboot mode?
Also as a side note, in developer mode under settings, I could find check box for USB debugging but not for OEM. There was another post which said that OEM checkbox was added under developer options only after bootloader lock was introduced in 5.1.1 firmware. Not sure if this is true.
When I dial this number, nothing happened. Is there a different number for Samsung s6?
Click to expand...
Click to collapse
No other number is available that i know of, like the person above stated it is a old firmware version and with that said i would highly try to prevent any updates from installing. I would love to help you out, but since i have no idea as to what would be needed to tell if the bootloader is unlocked, but i do know since Samsung is against us rooting and using our devices the way we want, it is safe to assume the bootloader is locked and because you have at&t variant. Your best bet to get your device bootloader information is to look around on the XDA forums.
Do you have any details on whether the bootloader was locked or unlocked for this old version? How can one test or check if bootloader is locked?
forumber2 said:
It's not a pre-release/developer/engineering firmware. It's just a really old firmware which released for public officially.
Click to expand...
Click to collapse
jilebi said:
Do you have any details on whether the bootloader was locked or unlocked for this old version? How can one test or check if bootloader is locked?
Click to expand...
Click to collapse
All AT&T branded nearly-new (including S6) Samsung devices has a non-unlockable locked bootloader.
There's no way to test that.
here are a couple of test scenario that i can think of. let me know your thoughts on them
- if the device is rooted, load a custom recovery like TWRP. next, try to boot into custom recovery. if it boots into custom recovery, bootloader is unlocked. if not, try to restore factory recovery using odin.
- if the device is rooted, load a custom ROM. next, try to boot into custom ROM. if it boots into custom ROM, bootloader is unlocked. if not, try to restore factory ROM using odin.
Will these test scenarios work? If not, what are the potential issues you see?
forumber2 said:
All AT&T branded nearly-new (including S6) Samsung devices has a non-unlockable locked bootloader.
There's no way to test that.
Click to expand...
Click to collapse
jilebi said:
here are a couple of test scenario that i can think of. let me know your thoughts on them
- if the device is rooted, load a custom recovery like TWRP. next, try to boot into custom recovery. if it boots into custom recovery, bootloader is unlocked. if not, try to restore factory recovery using odin.
- if the device is rooted, load a custom ROM. next, try to boot into custom ROM. if it boots into custom ROM, bootloader is unlocked. if not, try to restore factory ROM using odin.
Will these test scenarios work? If not, what are the potential issues you see?
Click to expand...
Click to collapse
- There's no custom recovery or custom kernel for SM-G920A, because of the reason I've wrote above.
- Installing a custom ROM doesn't require an unlocked bootloader unless the ROM doesn't require custom kernel. (Custom ROMs for SM-G920A don't require custom kernel (except leaked engineering/debugging kernel from Samsung for disabling dm-verity))
forumber2 said:
- There's no custom recovery or custom kernel for SM-G920A, because of the reason I've wrote above.
- Installing a custom ROM doesn't require an unlocked bootloader unless the ROM doesn't require custom kernel. (Custom ROMs for SM-G920A don't require custom kernel (except leaked engineering/debugging kernel from Samsung for disabling dm-verity))
Click to expand...
Click to collapse
Got it. Thanks. That makes sense.
Here is another option. For making custom recovery, my understanding is that partition info is needed. If the device is rooted e.g. using Pingpong (which works for this Android version), then one can get a partition info and compile TWRP for G920A. If so, can one try to install custom recovery like TWRP and verify if bootloader is locked? It feels to me that this may work. Do you see any flaws?
One possible flaw is that if bootloader is locked, it will prevent recovery from loading. So the phone will be without a working recovery. In that case, can factory recovery be re-installed using Odin?
Also, will any of the above steps trigger the KNOX flag?
jilebi said:
Got it. Thanks. That makes sense.
Here is another option. For making custom recovery, my understanding is that partition info is needed. If the device is rooted e.g. using Pingpong (which works for this Android version), then one can get a partition info and compile TWRP for G920A. If so, can one try to install custom recovery like TWRP and verify if bootloader is locked? It feels to me that this may work. Do you see any flaws?
One possible flaw is that if bootloader is locked, it will prevent recovery from loading. So the phone will be without a working recovery. In that case, can factory recovery be re-installed using Odin?
Also, will any of the above steps trigger the KNOX flag?
Click to expand...
Click to collapse
You don't have to get partition info, and compile TWRP. All S6 variants are using same partition name scheme and there are no difference on TWRP builds between S6 variants (except kernel and DTB).
The bootloader won't allow you to flash any custom recovery image (via Odin or in Android OS). If you could flash it, It won't boot it up anyway.
I don't have any idea about the KNOX trigger on AT&T variant devices, but I think it won't increase anyway.
forumber2 said:
You don't have to get partition info, and compile TWRP. All S6 variants are using same partition name scheme and there are no difference on TWRP builds between S6 variants (except kernel and DTB).
The bootloader won't allow you to flash any custom recovery image (via Odin or in Android OS). If you could flash it, It won't boot it up anyway.
I don't have any idea about the KNOX trigger on AT&T variant devices, but I think it won't increase anyway.
Click to expand...
Click to collapse
Sorry, I perhaps misunderstood from your last post that since custom recovery is not available for G920A it implied its partition info was different from other variants. If it is the same partition structure for all variants, then I guess we can use the TWRP for the G920F international version for which bootloader is unlocked.
Now that we agree that TWRP is available for use on G920A, the next question is how to load it. My thought is that if the device is rooted that means one can use dd at root shell prompt to write TWRP to the recovery partition, without using Odin or the current bootloader. Do you agree?
Not sure I understand why you say that if one could flash TWRP it would not boot anyways. If bootloader is unlocked (which is what we are testing here), then it should boot, right?
jilebi said:
Sorry, I perhaps misunderstood from your last post that since custom recovery is not available for G920A it implied its partition info was different from other variants. If it is the same partition structure for all variants, then I guess we can use the TWRP for the G920F international version for which bootloader is unlocked.
Now that we agree that TWRP is available for use on G920A, the next question is how to load it. My thought is that if the device is rooted that means one can use dd at root shell prompt to write TWRP to the recovery partition, without using Odin or the current bootloader. Do you agree?
Not sure I understand why you say that if one could flash TWRP it would not boot anyways. If bootloader is unlocked (which is what we are testing here), then it should boot, right?
Click to expand...
Click to collapse
A custom recovery is not available for G920A, because no one could try any custom recovery on G920A due to locked bootloader.
Yes you can write the recovery image via dd at root shell prompt.
And yes, If bootloader is unlocked, it will boot it up.
Sorry to ressurect this old thread, but can you (or anybody else who is knowledgeable) answer the following?
1. Since custom recovery is not available for G920A, which of the Tmobile/Sprint/International versions of TWRP custom recovery would you recommend to use for testing if bootloader is unlocked, using either ODIN or dd method?
2. If bootloader is unlocked, you are suggesting below that it should boot up. However, if it is locked, then will the phone still boot up? i.e. if one does not go into recovery mode, will it still boot up or does the bootloader check if both recovery and kernel are signed and if it finds that the recovery is unsigned, will it also prevent the signed kernel from booting up?
Thanks!
forumber2 said:
A custom recovery is not available for G920A, because no one could try any custom recovery on G920A due to locked bootloader.
Yes you can write the recovery image via dd at root shell prompt.
And yes, If bootloader is unlocked, it will boot it up.
Click to expand...
Click to collapse

Bootloader locked, Can't acess Recovery, No OS installed.

Hey guys, i have a problem, my Bootloader is locked and i can't access my recovery, and there is no rom installed, what should i do now? i can't access Developer options to Allow OEM unlock because there is no OS.
am i screwed? or there is something i can do?
Iago Duarte said:
Hey guys, i have a problem, my Bootloader is locked and i can't access my recovery, and there is no rom installed, what should i do now? i can't access Developer options to Allow OEM unlock because there is no OS.
am i screwed? or there is something i can do?
Click to expand...
Click to collapse
Did you ever enable developer options and allow USB debugging? If so, and you can connect to ADB on a PC, you can flash stock firmware back onto the phone.
or try this:
As I didn't have USB debugging enabled I couldn't connect to the phone via ADB, but if you put it into recovery mode you can use Fastboot. Hold down the power key to turn the device off and turn it on while holding down Vol Down to load up recovery mode.
Click to expand...
Click to collapse
However, with locked bootloader there is no room for error in flashing firmware via ADB or you will brick the phone. You have to flash the correct firmware exactly for your phone, with the same level of bootloader you already have or newer. You can't flash Mexico over Brazil or Lollipop over Marshmallow. Has to be exactly what was made for your phone, either what you already had or newer (if it exists).
What OS was installed before?
But WHY is there no ROM installed? What did you do?
The OS installed before was the most recent Stock MM Brazil, i installed the stock rom, it worked, then i wanted to go back to stock recovery, it it worked too, then i wanted to locked my bootloader, i locked, after that i couldn't enter recovery, neither boot to OS.
Iago Duarte said:
The OS installed before was the most recent Stock MM Brazil, i installed the stock rom, it worked, then i wanted to go back to stock recovery, it it worked too, then i wanted to locked my bootloader, i locked, after that i couldn't enter recovery, neither boot to OS.
Click to expand...
Click to collapse
You wanted to re-lock your bootloader? Unlocked bootloader = God mode.
Did you ever have TWRP? You said you wanted to go back to "stock recovery" (not sure why, it's mostly useless compared to TWRP custom recovery.)
I'm not sure why re-locking the bootloader would wipe the OS...
But you can boot to the bootloader screen using the volume and power button and re-flash the stock firmware, using ADB. Here's the link to the newest Brazil Marshmallow for XT1225:
http://ftpeil.eil.com.br/vip/motoro...S24.107-70.2-7_cid12_subsidy-DEFAULT_CFC.xml/
This guy below got out of a jam because he had an unlocked bootloader, which is very forgiving. Locked bootloader is harder.
https://forum.xda-developers.com/moto-maxx/help/maxx-xt1225-br-hard-brick-help-please-t3661803
Yeah, i don't know what happened either, why the **** did my OS got Wiped?
Can i flash the stock rom with the bootloader locked via ADB? how?
Iago Duarte said:
Yeah, i don't know what happened either, why the **** did my OS got Wiped?
Can i flash the stock rom with the bootloader locked via ADB? how?
Click to expand...
Click to collapse
You have to boot to the bootloader screen manually, using the volume + power button trick.
Once on the bootloader screen, when you plug you phone into a PC with ADB installed, it should recognize it.
Then, flash the full stock firmware, from the link above. It's Brazil Marshmallow firmware with December 2016 Security Update. I don't know of any newer right now. You have Brazil XT1225, so that Brazil firmware is compatible with your phone.
But with locked bootloader you have to flash exact same version or newer made for your phone, and you have to enter the commands correctly or you may brick your phone. (When I flashed from Puerto Rico Kitkat to India Lollipop, I messed up. But since my bootloader was unlocked, I just reflashed again, when I realized my mistake.)
If you are not sure of the steps, google Motorola firmware ADB. Here's a couple of excellent tutorials:
How to Manually Official Firmware on any Motorola Device
https://forum.xda-developers.com/dr...force-how-to-manually-flash-official-t3282077
I use this one above. IGNORE where it says you need an unlocked bootloader, because he's talking about cross-region flashing which you are NOT doing. You are flashing your own region firmware.
This one below is by rootjunky and he while he also discusses RSDLite, later in the article he says ADB/fastboot are best as RSDLite can stall.
Motorola Firmware Restore Plus Unbrick
http://www.rootjunky.com/motorola-firmware-restore/
If you get your phone running again, I suggest you unlock the bootloader. There are ways to hide an unlocked bootloader (like Magisk), if that's why you locked it back... But an unlocked bootloader + root makes it YOUR phone and much easier to recover from disasters.
Thanks a lot Chazz, it worked, thanks for the help, really appreciate it, thanks for all the useful tips too.

Lock/Unlock boot loader?

Can we re-lock the boot loader on Pixel devices if the device is rooted and modded with custom boot and recovery partitions? I heard that it will brick the device when you try to re-lock the boot loader.
Also what if recovery partition ever gets corrupted and a user never had enabled OEM unlocking for the boot loader in the developer option as set as default, and the boot loader is locked as is, user can'f flash the factory images and /or full OTA from ADB.
I'm no expert but from what I've read 'Never relock the bootloader unless you are 10000% sure it's full stuck' and if I remember correctly there is no recovery partition on A/B slot builds which is why a brick is a non recoverable scenario (check that out just in case I'm wrong)
I've unlocked my bootloader and it ain't getting relocked after reading through heaps of bricked pixel threads, best to be safe than bricked.
Yep @junglism93 is right, only re-lock bootloader if you are 100% stock and unrooted to avoid bricks. Also Pixel doesn't have a recovery partition, everything happens in the boot partition, that means that in case of problems if you don't want to reflash the whole factory image (which needs unlocked bootloader), you can just reflash boot.img on slot-a and slot-b (which needs unlocked bootloader anyway).
I unlocked my bootloader straight after the unboxing and I can tell it's like a life saviour, if any problem occurs you can always solve it with an unlocked bootloader.
TENN3R said:
Yep @junglism93 is right, only re-lock bootloader if you are 100% stock and unrooted to avoid bricks. Also Pixel doesn't have a recovery partition, everything happens in the boot partition, that means that in case of problems if you don't want to reflash the whole factory image (which needs unlocked bootloader), you can just reflash boot.img on slot-a and slot-b (which needs unlocked bootloader anyway).
I unlocked my bootloader straight after the unboxing and I can tell it's like a life saviour, if any problem occurs you can always solve it with an unlocked bootloader.
Click to expand...
Click to collapse
That seems like a crazy partition scheme on the device. I can't stand that dreaded unlock screen at the startup. plus you never know for sure if that OEM unlock switch in the developer menu will stay enabled all the time and not accidentally get disabled after modding your device so you're just having a very vulnerable device if it is modded...eh?
I wonder if there is a pure Android device which does not have such restrictions and/or actually comes pre-rooted?

My PIxel stuck on google Screen. Help :(

I kept my phone on charge for a few mins and when I came back to unplug, it was stuck on google screen. tried turning off the device or restarting it but nothing works. The phone was extremely hot. My phone is completely factory stock. the bootloader is locked too. how to recover it now ? please help.
i tried entering recovery mode but as soon as i select recovery it gets back to google logo screen again.
right now i have kept the phone in freezer now.
my bootloader is locked .. can i still unlock it and flash factory image ?
help ?
not a single reply ? bump...
Are you able to communicate with the device using fastboot?
Try flashing the stock images via fastboot
You won't need an unlocked bootloader for this
post-mortem said:
Are you able to communicate with the device using fastboot?
Click to expand...
Click to collapse
yes im able to communicate with the device through fastboot. but my bootloader is locked.
wahur1 said:
yes im able to communicate with the device through fastboot. but my bootloader is locked.
Click to expand...
Click to collapse
Try the instructions at the top of the page here https://developers.google.com/android/images
It may work without unlocking the bootloader.
post-mortem said:
Try the instructions at the top of the page here https://developers.google.com/android/images
It may work without unlocking the bootloader.
Click to expand...
Click to collapse
whatever command i use it says OEM unlock is not allowed.
Just throwing out ideas that you may have already tried. If I understand right you cannot get into recovery which eliminates trying to sideload the stock image. Your bootloader is locked and it will not let you unlock so booting into TWRP is out of the question. Are you just wanting your phone operational again? Have you tried wiping/factory resetting with fastboot commands? i.e. fastboot erase userdata or fastboot format userdata.
wahur1 said:
whatever command i use it says OEM unlock is not allowed.
Click to expand...
Click to collapse
Have you tried flashing without unlocking the bootloader?
post-mortem said:
Have you tried flashing without unlocking the bootloader?
Click to expand...
Click to collapse
yes i have tried flashing by giving the fastboot command "flash-all.bat" it starts flashing and it stops in the initial stage by giving error " restarting bootloader" then I get 2nd error " bootloader locked" and process repeats again
toasterboy1 said:
Just throwing out ideas that you may have already tried. If I understand right you cannot get into recovery which eliminates trying to sideload the stock image. Your bootloader is locked and it will not let you unlock so booting into TWRP is out of the question. Are you just wanting your phone operational again? Have you tried wiping/factory resetting with fastboot commands? i.e. fastboot erase userdata or fastboot format userdata.
Click to expand...
Click to collapse
both command not working .. same bootloader locked message.
error message " Please unlock the device to activate this command"
anyone else can help ?
I would contact Google customer support. Even though my phone was out of warranty and I was not the original buyer (bought in eBay), they were willing to make a one-time exception for an RMA. I didn't use it because my phone is rooted and I was afraid of being charged for any repairs. As long as your phone is stock and unrooted, you have a chance. Just say that you think you have a hardware failure and while you understand that they are in no obligation to help, you would appreciate anything they can do.
Sent from my Pixel XL using Tapatalk

"Can't find valid operating system" on bootup, bootloader is locked so I can't flash

"Can't find valid operating system" on bootup, bootloader is locked so I can't flash
I was locking my bootloader because I didn't want to have my phone rooted anymore. So, I factory reset it, set it up, and then went into the bootloader and typed "fastboot flashing lock". I selected yes to confirm the locking of my bootloader and then my phone rebooted. But now my phone says "Can't find valid operating system" and I can't boot into Android. I can't even flash a stock image, because I locked the bootloader. I can't unlock the bootloader, since I can't go into the OS and turn OEM Unlock on. Am I screwed?
Rafael112526 said:
I was locking my bootloader because I didn't want to have my phone rooted anymore. So, I factory reset it, set it up, and then went into the bootloader and typed "fastboot flashing lock". I selected yes to confirm the locking of my bootloader and then my phone rebooted. But now my phone says "Can't find valid operating system" and I can't boot into Android. I can't even flash a stock image, because I locked the bootloader. I can't unlock the bootloader, since I can't go into the OS and turn OEM Unlock on. Am I screwed?
Click to expand...
Click to collapse
Factory reset doesn't reverse changes made by rooting, you needed to reflash stock firmware before relocking.
Depending on the model it likely isn't good, every OEM does things a little different.
Sent from my Moto E (4) using Tapatalk
but I tried to install an update and not a flash that you are not allowed to install

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