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Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
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Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?
Its still there right out of the box. $800+ for a gorgeous Midnight black T-Mobile Galaxy S8. I swipe down the notification shade to mess with settings and I can't help, but notice the subtle, but very existent, yellowish tint on the top right 1/3rd of my display compared to the slightly reddish bottom 2/3rds.
The white background on the notification is not all white. Any solid color white or grey background and you can notice that there is a yellowish and pinkish hue in certain areas of the display. This is extremely distracting and almost nauseating when reading an article and as you read the white background starts shifting color from yellowish white to a pinkish white.
We had same issues with GS6 and GS7. PANEL LOTTERY! I had to exchange my S7 about 4-5 times in order to get a unit without Screen defects. its 2017 and the S8 has the same damn issue that we've been reporting to Samsung, they don't care because some average consumers don't notice it or assume thats just how the phone is. Well I don't take lightly to defects and anomalies when I'm paying this much. Its very annoying that this SUPER AMOLED display attached to a near $1k price tag lacks the quality assurance it should have. it can't even display a full even white or grey screen.
Time to exchange and make a youtube video about it I suppose. I'll post pictures when I get home from work.
Johno_Jan said:
Its still there right out of the box. $800+ for a gorgeous Midnight black T-Mobile Galaxy S8. I swipe down the notification shade to mess with settings and I can't help, but notice the subtle, but very existent, yellowish tint on the top right 1/3rd of my display compared to the slightly reddish bottom 2/3rds.
The white background on the notification is not all white. Any solid color white or grey background and you can notice that there is a yellowish and pinkish hue in certain areas of the display. This is extremely distracting and almost nauseating when reading an article and as you read the white background starts shifting color from yellowish white to a pinkish white.
We had same issues with GS6 and GS7. PANEL LOTTERY! I had to exchange my S7 about 4-5 times in order to get a unit without Screen defects. its 2017 and the S8 has the same damn issue that we've been reporting to Samsung, they don't care because some average consumers don't notice it or assume thats just how the phone is. Well I don't take lightly to defects and anomalies when I'm paying this much. Its very annoying that this SUPER AMOLED display attached to a near $1k price tag lacks the quality assurance it should have. it can't even display a full even white or grey screen.
Time to exchange and make a youtube video about it I suppose. I'll post pictures when I get home from work.
Click to expand...
Click to collapse
As frustrating as it is its still a very new device to the market all different manufacturers be it a mobile device or something else the first run will always have a 50/50 chance of issues its bound to happen. By no means am I be littling your post all im saying is things as annoying as this is bound to happen. I read somewhere that Samsung will be possibly issuing a software fix for this display issues but I cannot confirm for sure. Today is the official release of the device I did hear that stores are not issuing replacements just yet.
Sent from my SM-G955U using Tapatalk
Samsung offers software update to fix red display issue
http://www.zdnet.com/video/samsung-offers-software-update-to-fix-red-display-issue/
This isn't a software issue trust me. It is a fault in the production of the OLED panels. This has been going on for nearly 3 years! They just don't care.
yes and the forthcoming software update fix ,the red color will be on zero exactly like if you do it yourself in the menu.
If the screen is uniformly red then it can be masked with a green filter applied to the entire screen. There are 3rd party apps that can do this such as ScreenEqualizer.
Non-uniformity is a different issue altogether and can't be fixed or masked. I have it on both my S6E and my S8. The S6 release dubbed the issue "pink-gate" and it attracted much more attention but ultimately nothing was done about it.
I thought that after the Note 7 flop they won't risk anything like this but i can confirm that my mighty black S8+ has this defect too. Frustrating because i was unlucky with the S4 and S5 although the replaced the screen for a great on each device and after several unsuccessfull attempt but last year the S7E was absolutely flawless so i was optimistic for the S8, especially regarding the note 7, that is MUST be a flafless, highest quality product but it failed miserably.
I had these issues on my S6, N5, and N7. You cant correct a screen if the color issue is not uniform. I had to return every single phone multiple times to get an acceptable screen.
What i find is weird is, my Pixel Xl was absolutly perfect, and im pretty sure they source their screens from samsung.
Sent from my KIW-L24 using Tapatalk
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Click to expand...
Click to collapse
Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Click to expand...
Click to collapse
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
Click to expand...
Click to collapse
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
Click to expand...
Click to collapse
Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
Click to expand...
Click to collapse
XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
Click to expand...
Click to collapse
There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!
Hey. Do u also have problem with sgs8/8+ and their red screen or even pink ??
On the internet i can see that many clients has this problem and samsung says that "this must be like it is"... so ?
Do we have #PinkGate??
My samsung have also redish whole screen.
Nothing ? No one ?
Yeah, i returned mine. Top half of screen was red. Bottom half was green. Any screen mode other than adaptive just made it worse.
Dud u get new one without this crap ? Or u just wanna cash back ??
I've exchanged 4 with my cell provider before getting a perfect one
Was just about to post a similar topic, think I'm going to be taking this one back today, my first one had a red hue down the sides and this one appears to have a pink lower half that I am trying to live with but cannot...
My first one was perfect but it had broken speaker. Then had to try another two to finally get acceptable one. Not perfect, it goes pink-ish on specific angle, but it's not that bad. I really suggest to buy those phones in store so you can check it and save yourself some time.
this problem was addressed and fixed by an update as far as i know...
RockyAJ said:
this problem was addressed and fixed by an update as far as i know...
Click to expand...
Click to collapse
It's a hardware problem, so it can't be fixed by software. All the update did was allow you to mess with the RGB sliders and it's only available in the "Adaptive Display" mode. This option doesn't help if your display has multiple different hues such as a top reddish hue and a bottom greenish hue. It also is in "Adaptive Display" mode which is the least colour accurate mode.
This is a well-documented issue, like anything AMOLED, there can be a lot of variation from panel to panel. You should be able to go to the retailer and swap it out.
kotaro_14 said:
It's a hardware problem, so it can't be fixed by software. All the update did was allow you to mess with the RGB sliders and it's only available in the "Adaptive Display" mode. This option doesn't help if your display has multiple different hues such as a top reddish hue and a bottom greenish hue. It also is in "Adaptive Display" mode which is the least colour accurate mode.
This is a well-documented issue, like anything AMOLED, there can be a lot of variation from panel to panel. You should be able to go to the retailer and swap it out.
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So it was just another"marketing stunt" by samsung.mine doesn't have it but reading about it when I first got my s8+,thought it was a software problem.thanks for the clarification
On my third S8+ due to pink hues on the display. My fourth should be delivered on Monday. Fingers crossed that it has a good screen and won't have to be exchanged.
pieces of cake said:
On my third S8+ due to pink hues on the display. My fourth should be delivered on Monday. Fingers crossed that it has a good screen and won't have to be exchanged.
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In my opinion, this is ridiculus - cuz this phone costs really a lot of money and samsung dont give a **** about customers and samsungs problem with screen. Samsung is mocking to telling us that "update" will solve "your" Problem.
Im from Poland and here samsung store says "its a advantage of this PRODUCT"...... crapy telling
My device has a pretty messed up display, to the point where the software controls that Samsung has added are just enough to solve the problem. I have the cool / warm slider all the way to the right (warm), because this cancels out the green tint a bit. From advanced settings I have the green slider at about 20%, the red slider at about 80%, and the blue slider at 100%.
And because this wasn't enough, the display has a warm glow at the edges. Thankfully, Samsung has a software solution for this, and it works by adding a cool tint at the edges to counter-act the warm tint. But this solution isn't perfect, as the warm tint disappears when the display is looked at in an angle, and the blue software-added tint becomes visible.
I haven't returned my device because the problem is fully solvable through software, although I am a bit disappointed that a phone that cost over $900 has problems that the user has to put effort in to solve.
Had to go through 4 phones from my carrier before getting a perfect screen even tilting the phone I have no red and in any display mode no red or pink at all... there should not be a bandaid fix for a 900$ phone... having to adjust settings is gonna hurt resale value also
galaxyYtester said:
My device has a pretty messed up display, to the point where the software controls that Samsung has added are just enough to solve the problem. I have the cool / warm slider all the way to the right (warm), because this cancels out the green tint a bit. From advanced settings I have the green slider at about 20%, the red slider at about 80%, and the blue slider at 100%.
And because this wasn't enough, the display has a warm glow at the edges. Thankfully, Samsung has a software solution for this, and it works by adding a cool tint at the edges to counter-act the warm tint. But this solution isn't perfect, as the warm tint disappears when the display is looked at in an angle, and the blue software-added tint becomes visible.
I haven't returned my device because the problem is fully solvable through software, although I am a bit disappointed that a phone that cost over $900 has problems that the user has to put effort in to solve.
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It's not "fully" solvable through software. The appearance of the display changes when tilted, just as you said. I'm really hopeful that the replacement I receive via UPS tomorrow has a quality display. Even after playing with the advanced display settings on and off for days, I cannot get rid of the heavy pink tint at the bottom of my current (3rd) phone's display. It's a real shame.
Well, my fourth device arrived today and it's basically as bad as all of the others. This time it has an even pink tint along every edge of the display. This is getting old. I really hope that this issue doesn't carry over to the Note 8.
I went through 4 Nexus 6Ps to find one that had an even screen tone. This is a problem faced by all AMOLED screen. My S8+ isnt the best but it's not that bad either.
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B3501 said:
I went through 4 Nexus 6Ps to find one that had an even screen tone. This is a problem faced by all AMOLED screen. My S8+ isnt the best but it's not that bad either.
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I've had the Galaxy SIII, two S4's, S5, Note 4, two Note Edges, two Note 5's, S7, two S7 Edge's, three Note 7's, three Gear Fit2's, two Gear S3's and four S8+'s. All AMOLED displays.
The ONLY one with which I've had problems is the S8+. This is NOT a problem with ALL AMOLED displays. This is clearly a manufacturing defect with the S8, as can be evidenced by Samsung's OTA that adds "corrective" features to the advanced display settings. Please don't try to make excuses for them.
pieces of cake said:
I've had the Galaxy SIII, two S4's, S5, Note 4, two Note Edges, two Note 5's, three Note 7's, three Gear Fit2's, two Gear S3's and four S8+'s. All AMOLED displays.
The ONLY one with which I've had problems is the S8+. This is NOT a problem with ALL AMOLED displays. This is clearly a manufacturing defect with the S8, as can be evidenced by Samsung's OTA that adds "corrective" features to the advanced display settings. Please don't try to make excuses for them.
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I agree it's bad and shouldn't be happening and my S8 screen isn't entirely uniform but as I said, the 6Ps I had and Nexus 6 was terrible for it too.
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Mine had a slight pinkish tint to the bottom of it, but i dialed *#15987# on the phone and then pressed 3 to set it to -9 overall... this appears to do the trick for me.
I got my 7 pro 2 days ago and noticed it has a few screen uniformity issues. The left corners are the brightest and there's a darker area in the lower middle part of the screen when tested using 1% gray test( https://www.youtube.com/watch?v=o5PCCEZ1KgY&t=214s ) on 0% brightness in a pitch black room. If I bump the brightness to 60-70% the gamma seems to go up a lot making the brighter parts more obvious relative to the darker ones. My best camera around here is the mate 20 lite's so can't take any useful photos .
I know 1% gray is really agressive and most phones show only black when set to it but seeing that no one complains about it makes me think I got a bad panel. Would it be worth a replacement? I'm afraid I might get a refurbished one with scratches and whatnot. How are your 7 pro's in regards to uniformity?
my 7 pro also got uniformity issue.. The top portion is showing faded color than the bottom portion.
such screen issues are common with OLEDs, especially under certain circumstances like the one you descriped
I wouldn't bother with a replacement, you could get a slightly better or a slighty worse screen, it's like a lottery
Yeah, it's normal.
The quality of the displays given to OnePlus are not the same quality that they put in their own phones, so chances are the replacement will be similar or worse.
Samsung and Apple phones are usually perfect though.