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I'm having random reboots.

Hi,
I'm having trouble with my OpO since I rootet it. Here is the history:
-Day One: Just stock 25R, installed all Apps via google play, no problems whatsoever.
-Update 30O still no problems.
-Then I rootet the phone and flashed TWRP recovery to install the Titanium Backups of my old Nexus 4. Thats when I had the first random reboots. Some while Browsing in Chrome, Some on Youtube, Some while listening Music on Hedphones.
Since I have no Sim-Pincode activated a reboot just means, that I'm Offline for about 20 seconds but having that about 5 times a day just isn't acceptable.
-Then I got the 33R OTA update, which made my root and TWRP recovery disappear because I forgot to make a check in the developper settings, but that did not make the reboots disappear
-Today I flashed the 25R stock Image of the Firmware via Fastboot to set my One to real Factory status. I only installed apps via google play and recovered the app data of 2-3 apps via helium backup without root. I got the two OTA updates, and another reboot.
-Then I rootet the thing again, to use a logcat app, and now I have two logcats ending with a reboot.
I really hope that you can help me since I allready sold my old phone and expect that it will take really long until I get a new OpO here in Germany.
The next thing I will do is flash the 25R Image again and install the apps without using helium at all and leave out the goolors icon pack that I used before. But after that I'm absolutely out of ideas.
UPDATE: Yeah so it's definitely a HW defekt or something I cannot solve. I just wiped everything via TWRP, then flashed the factory image 25R without root and just installed some apps via google play. But after one hour I read an email and it rebooted....
Unfortunately I cant post the links to the logcats due to my low post count.

Logcats don't help you when it comes to finding out what is causing your phone to reboot. It is last_kmsg that is responsible for debugging reboots.
A hardware defect would not be causing your phone to reboot, its something to do with the way your phone is configured / set up.
I would highly recommend you to start from scratch completely and do the following,
- Flash XNPH33R http://dist01.slc.cyngn.com/factory/bacon/cm-11.0-XNPH33R-bacon-signed-fastboot.zip from scratch. Make sure you do wipe.
(OR.. flash a custom ROM after wiping)
- List all of the apps that you currently have installed.
- Are you using Xposed?
- Whats your set up? ROM/Kernel/Gapps/etc.

I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now

Ord3r66 said:
I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now
Click to expand...
Click to collapse
I meant, you can try a custom ROM and see if you can reproduce the problem. Custom ROMs are running on code that is much newer than CM11S.
Ensure you're on XNPH33R when it comes to OTAs.

I just wanted to add my frightful experience. I've had the OPO for two weeks now without problems and no random reboots. Had my first reboot today and just now my phone powered off and wouldn't turn back on. I plugged it back into the wall charger and it turned itself back on but was stuck on the boot logo. I tried holding down the power button to turn it off but nothing. Pressing the power button only turned the display on and off but still stuck on boot logo. Eventually I held down the power button and volume down and the phone buzzed and went to recovery. I'm on stock 33R and Franco's kernel. Haven't tweaked anything. Now I'm afraid my phone is going to brick itself.
Sent from my A0001

Yeah so this is definitely getting worse. At first I had 1-2 reboots a day but today after unplugging I already had 3 reboots in one hour.
I think I am definitely going to send it back when I'm back home next Week.
I already flashed stock Firmware 3 times and did what feels like 10 full wipes in one Week.
This cant be normal. Apps that I installed that arent in the top 50 in the play store are: Dailyme, yatse for xbmc, line, Wolfram aplha and ogyoutube.
That really sucks. I already sold my nexus 4 and have no other phone left
Btw: I'm on 33R for the third time this Werk. Everytime via OTA

Try a different Rom like crDroid + AK Kernel. Running this 2 things since 2 weeks and i only got one reboot just because my camera stopped working because in undervolted my phone ^^

THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back

Ord3r66 said:
THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back
Click to expand...
Click to collapse
ok I understand your frustration but to fully test your phone you will need to run stock and stock only with no outside apps loaded. Try and do this for a day or half a day or so and see what your results may be. Its your phone and of course do what you like but testing your phone and doing the same thing every time as in reloading your apps is not a good way of fully testing.
also did you do a last_kmsg report as recommended.

Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?

Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
Yes you need root. After a reboot just pull the last_kmsg file from /proc/ using adb, file Explorer of your choice, etc.
Sent from my One A0001 using Tapatalk

Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
of course there is a tutorial there is a tutorial for everything.... Got to utilize google my friend.

OKay it's me again. Meanwhile the Oneplus support answered my mails and told me to flash custom Kernels to resolve the issue.
Since Yesterday I tried three Kernels (Franco, Heeroluca and AK) and nothing changed, so now I start to gather some Last_kmsg files name it after the APP where the reboot occured and upload it here. Ofcourse I'm also sending those files to the Oneplus Support
Here is the first one:
https://dl.dropboxusercontent.com/u/43103242/1_Line_Messenger_last_kmsg
https://dl.dropboxusercontent.com/u/43103242/2_standby_screenoff_last_kmsg

Have the same problem. Using wi-fi -> reboot. Don't know how to fix this defect. I hope a solution will be found

Had a random reboot while browsing chrome. I was scrolling down the page and received a text at the same time when my screen froze. After freezing for a few seconds, it rebooted itself. I tried getting the last_kmsg but it tells me that it isn't found. The code I used was: "su" followed with "cat /proc/last_kmsg > /sdcard/last_kmsg.txt" in terminal emulator. Let me know if there is anything else I can do. Thanks!

I have also problems with chome beta browser. I get freezes. Is this issus only with chrome or with all browers?
Gesendet von meinem A0001 mit Tapatalk

[Q] Can Only Boot to Recovery

About 30 minutes ago my phone was working fine, the last thing I remember doing was sending a text. A few minutes later I look down at my phone and notice it is in recovery. At this point I'm confused wondering how it got there, but figure it's whatever and reboot into system. It reboots back into recovery and at this point I'm kinda freaking out. I do a backup, wipe, and restore from a backup ~2 weeks ago. Again, rebooting just causes my phone to go into recovery.
Earlier today there was a notification on my phone about an update but I just ignored it as I didn't have time to deal with it. I assume that it automatically was applied and that is what caused this problem.
edit: If you have this problem, try this: http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508

Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP

nest75068 said:
Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP
Click to expand...
Click to collapse
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.

elguy said:
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.
Click to expand...
Click to collapse
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now

nest75068 said:
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now
Click to expand...
Click to collapse
Yeah, worked me too. Not sure what happened either, phone says its still on KVT49L.D85010d.

Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over

gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I was the same - the zip file fixed my issue - didn't have to start over

Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.

esoteric1311 said:
Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.
Click to expand...
Click to collapse
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in

nest75068 said:
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in
Click to expand...
Click to collapse
Well i had to restore the newest back up, because I restored an old back up to see of it would reboot correctly. All works fine now. Still very weird.

gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I mean I still have Root and TWRP, I might have factory reset in my panic last night before finding the fix above. Probably the cause of losing all my apps and data

ATTT Forced UPDATE
It would appear after cruising the forums this morning that ATT forced an update to all users last night. It happened to me and many others like yourself. even people that had turned off updates in the hidden menu. It is total crap and not to happy about it obviously. good thing it sent me into a boot loop, and @autoprime zip fixed me up, even though i was back up on stock rooted, I took this opportunity to move over to the PoweruserV1 international rom to attempt to keep this from happening again. Luckily our DEVS are getting development moving and soon this will be a thing of the past....

I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.

KennyG123 said:
I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.
Click to expand...
Click to collapse
whats the name of the apk to freeze? Thanks

Just adding to this, that it was 'forced' onto me as well, and also sent me to soft brick loop (TWRP), so I'm having to use the get out of jail thread. THANKS LG!! YOU GUYS ROCK!!! (#[email protected]%&*!!!!) This is the LAST time I trust another corporate BS liar's announcement that they care about the 'community' and are going to try and be nice 'from here on out'. Moving forward, it will be NEXUS and nothing else for me.

esoteric1311 said:
whats the name of the apk to freeze? Thanks
Click to expand...
Click to collapse
It is called Software Update in TB. I only have it frozen since last night so hopefully this does the trick...it also removes update option from settings FYI.

Anyone else have this happen again last night? Phone was fine at 5am, woke up at 8:30 to recovery. Flashed the same zip and now it's all fine again.

Freeze software update with titanium backup so your phone doesn't try to install the update agian

wow att and their updates f*** with everything, currently having a locked s4 with old firm of mf3. i plan on upgrading my device but on the fence with all this lock down bs. switching to tmobile seems like a decent option...... so confused and undecided

s8+ pin unlock after restart

I'm having issue unlocking my pin after rebooting my phone, I'd have to input my pin and select ok multiple times in order to unlock my phone and screen shuts off in between untill it randomly unlocks after a few times trying to input pin. I have tried to Google the problem to no avail. Anyone gets this or know the solutions? I'm using face unlock on us based s8+ if that helps anyone.

Same here this morning. Finally 15th attempt did a factory reset as I had set to do in such circumstance.
Restored from Samsung and Google and going again in about an hour. Now I'm leery about using pin*face security.
Just updated my custom rom to the latest version. Maybe help, maybe not.

mlrinoc said:
Same here this morning. Finally 15th attempt did a factory reset as I had set to do in such circumstance.
Restored from Samsung and Google and going again in about an hour. Now I'm leery about using pin*face security.
Just updated my custom rom to the latest version. Maybe help, maybe not.
Click to expand...
Click to collapse
I find it odd you have the issue on custom Rom, I have that issue on stock os.

vyurdin said:
I find it odd you have the issue on custom Rom, I have that issue on stock os.
Click to expand...
Click to collapse
Perhaps Samsung rolling out Bixby changes yesterday, which both roms share.

Issues with 2CQL1 build - Help!!

So I've "successfully" updated to v8.0 using the above method. I'm currently on build 2CQL1. I updated from AQH7 to 2BQJA and then to CRA4 using the Samsung Firmware Science downloads. My phone is stock AT&T (not unlocked), and is not rooted. When going to CRA4, I encountered a pretty significant error which continues to plague me. I've searched through the forums and haven't read anything on similar to this issue. I cannot use Always on Display. It has to be turned off, and..I cannot take the update in Google play for the Always on Display app. If I try and take the update, the phone goes into this weird state: Screen dark except for the edge indicator. Phone will vibrate three times, but screen will remain dark. Only options I have is to try and restart or turn off. I was able to get into the recovery menu, and do a reset to factory settings. However, upon doing that I noticed that I was running build 2CQL1. After doing this a couple of times, I finally figured it out it was the AOD that was giving me issues. So I disabled it in the phone settings, and will not take the update in Google Play.
Update: Now, I'm getting the vibrations randomly, even with AOD turned off. The phone is still functional, but I fear I may have to reboot and do a reset at any moment.
Anybody have any thoughts on how I can get back to a stock version of ATT software? Again, I don't need to root or even unlock my phone. Just looking for the stock software so I can have a functional device.
Thanks in advance

Lavman72 said:
So I've "successfully" updated to v8.0 using the above method. I'm currently on build 2CQL1. I updated from AQH7 to 2BQJA and then to CRA4 using the Samsung Firmware Science downloads. My phone is stock AT&T (not unlocked), and is not rooted. When going to CRA4, I encountered a pretty significant error which continues to plague me. I've searched through the forums and haven't read anything on similar to this issue. I cannot use Always on Display. It has to be turned off, and..I cannot take the update in Google play for the Always on Display app. If I try and take the update, the phone goes into this weird state: Screen dark except for the edge indicator. Phone will vibrate three times, but screen will remain dark. Only options I have is to try and restart or turn off. I was able to get into the recovery menu, and do a reset to factory settings. However, upon doing that I noticed that I was running build 2CQL1. After doing this a couple of times, I finally figured it out it was the AOD that was giving me issues. So I disabled it in the phone settings, and will not take the update in Google Play.
Update: Now, I'm getting the vibrations randomly, even with AOD turned off. The phone is still functional, but I fear I may have to reboot and do a reset at any moment.
Anybody have any thoughts on how I can get back to a stock version of ATT software? Again, I don't need to root or even unlock my phone. Just looking for the stock software so I can have a functional device.
Thanks in advance
Click to expand...
Click to collapse
//N950U ATT\\ Stock Odin Files Firmware N950USQU3CRC2
https://r.tapatalk.com/shareLink?sh...ers.com/showthread.php?t=3783711&share_type=t
Sent from my iPhone using Tapatalk

jerrycoffman45 said:
//N950U ATT\\ Stock Odin Files Firmware N950USQU3CRC2
https://r.tapatalk.com/shareLink?sh...ers.com/showthread.php?t=3783711&share_type=t
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Thank you for the response. Can I just download the .zip file to my phone's SD care from the link and install it from the Recovery menu?

Lavman72 said:
Thank you for the response. Can I just download the .zip file to my phone's SD care from the link and install it from the Recovery menu?
Click to expand...
Click to collapse
no you need a computer

This is all set. I downloaded the latest official AT&T update, and installed using ODIN. Thanks to everyone for the assistance. It had been a while since I had done anything like that. Back to the Samsung Infuse days.

Question Help ! No wifi and bluetooth scanning

Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys

Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs

creezalird said:
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
Click to expand...
Click to collapse
Restarted and also factory reseted

YassGo said:
Restarted and also factory reseted
Click to expand...
Click to collapse
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...

simplepinoi177 said:
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
Click to expand...
Click to collapse
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success

YassGo said:
Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Click to expand...
Click to collapse
YassGo said:
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
Click to expand...
Click to collapse
Mmmm...when you stated you "factory reset", it wasn't clear whether it was from the OS system setting or when flashing...
I don't think there is a "better clean" way to flash and/or reset the phone. If you're not flashing/sideloading OTA (which you aren't)...
It (reset network) was a very long shot, but worth exploring just in case it hadn't been tried yet...
I mean, I guess you can try Android Flash Tool and even go as far as to flash to both slots and relock bootloader to get a pure, stock status and see if the problem truly sticks that way. You've already wiped the phone, so I doubt this could hurt or you lose anything important at this point. But I can't imagine dirty flashing the latest March update (or even including disabling the verity stuff) wouldnt've addressed or reset things to set the issue straight...
If it's still there after relocking the bootloader and flashing to both slots, then it's warranty exchange time (if you ever want to resolve the issue)...
*most likely the flashing somehow wrecked the system board radio enough...
If/When this works, you'll need go through the trouble of unlocking the bootloader, and reflashing the Full Factory image with disabling the verity & validation stuff, before rooting again.

Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....

YassGo said:
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
Click to expand...
Click to collapse
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.

jaseman said:
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
Click to expand...
Click to collapse
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?

YassGo said:
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
Click to expand...
Click to collapse
I have had several OnePlus phones and they have all been great for me! However, I am having no problems with my 7 Pro either so....YMMV