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LTE not working?! Manual Programming codez (updated)11-7

I got my Nexus 5 yesterday and finally got it working. I live right next to a LTE tower and I can't seem to get LTE.
1. Checked PRL
2 Checked Sim
3 Checked Profile
4. Called sprint
5. Checked network settings.
When i put the phone in airplane mode, and back off. It jumps to LTE for 2 seconds then 3g
Anyone having these issues ???

*manual re-fresh*
*#*#72786#*#*
after that, phone will reboot and "re-fresh network"
Also, my phone wen't into global mode, which you will need to change that back to LTE mode.
- Still isn't fixed ...
will report back ..

Manual Programming Code
*#*#675#*#*
edit: MDN = phone number
MSID: split

UPDATE
doing *#*#4636#*#* and selecting LTE only does indeed make LTE work both visually and functionally, with a loss of voice of course, but as soon as you go back to LTE/CDMA auto it'll require a reboot to take effect and LTE is once again not working.
(from sprint forums) - confirmed

I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app

kylesum said:
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/

On phone with sprint now, I hope they have an update.
Will report back.

Dj8218521 said:
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
Click to expand...
Click to collapse
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.

donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!

Dj8218521 said:
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Click to expand...
Click to collapse
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.

donatom3 said:
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
Click to expand...
Click to collapse
Mine does that too.
BUT, nothing in the settings has been able to fix this.

How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.

lafester said:
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
Click to expand...
Click to collapse
Its been 2 days since activation. My LTE works with no voice too. But this needs fixed ..
Sent from my Nexus 5 using Tapatalk

I too am having the exact same problem as the OP. I can change the setting from Global to LTE and the phone will connect to LTE for a few seconds before switching back to 3g.
I am coming from the Note 3 on Sprint that got great LTE here at home, about 16mb down and 4mb up but I am hoping this gets resolved quick.

I'm on T-Mobile and it favors sticking on HSPA+ instead of LTE. If LTE gets down to one bar, the phone decides it's time to switch back. Compare this behavior to my Nexus 4 and it would stick on LTE come hell or high water. I would stay on LTE while in the office and this phone refuses to even get on LTE in the office. I don't get it.
Some have suggested this is a "power saving" feature, but I call BS on this because my Nexus 4 wasn't even intended to have its LTE radio used and LTE really didn't impact my battery. It felt like it lasted the same as it did before I enabled LTE on it.

Possible Sprint Fix
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.

donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
vipergtsr6 said:
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
Click to expand...
Click to collapse
Well, I got my sim card from a sprint store 2 days ago and I am still having issues. I have been emailing sprint care but no luck.
I hope they fix this soon! Maybe they gave me the wrong SIM? Idk

Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.

Evo_Shift said:
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Click to expand...
Click to collapse
Agreed
Sent from my Nexus 5 using Tapatalk

Still stuck on 3G after activating around 72 hours ago.
To follow up on the Nexus 5's "special" SIM card. I'm also skeptical about this. I'm using a SIM from a GS4 (part #: SIMGLW206R) which is the same SIM mentioned in this post about activating the Nexus 5 on Sprint: http://qbking77.com/google-nexus-5/activate-nexus-5-sprint/.
However, I called a nearby Sprint store to ask if they had any SIM cards available. They said yes but when I mentioned the Nexus 5 the representative seemed to think there was some additional procedure for coupling the phone and the SIM. I don't know any more about this. Could be misinformation of course.

[Q] Nexus 5 only connects to LTE on T-Mobile

I did some searching around and found a couple of pages with ideas but they have not worked so far. Here's the deal, my son's said his Nexus 5 was getting pretty bad reception so I took a look at it. After some toggling of the network settings I discovered that it will only connect to LTE, not to HSPA(+) or Edge. Where we are, we have somewhat weak LTE (2 of the three towers have been "modernized" with LTE and band 2 HSPA+, one has not and it's slightly closer to us). We have a Cell-Fi repeater so we get strong HSPA+ signal in our house. His sim works fine in a Nexus 4 with the hybrid radio getting Edge, HSPA+ and LTE. My nano sim with adapter that works fine in the Nexus 4 exhibits the same problems in the Nexus 5. I tried formatting the cache from the stock recovery menu and am now looking to do a factory reset since I never did oem unlock this phone so I can't just flash a radio to test.
My gut tells me it's hardware so I have my son rebuilding his phone environment on the Nexus 4 so that we can do a factory reset to see if that helps and I'll unlock it at that point. If it doesn't fix it, I've already started the conversation with the play store. My question is, anyone else seen anything like this? Anything else I should try out?
peterb

pboggini said:
I did some searching around and found a couple of pages with ideas but they have not worked so far. Here's the deal, my son's said his Nexus 5 was getting pretty bad reception so I took a look at it. After some toggling of the network settings I discovered that it will only connect to LTE, not to HSPA(+) or Edge. Where we are, we have somewhat weak LTE (2 of the three towers have been "modernized" with LTE and band 2 HSPA+, one has not and it's slightly closer to us). We have a Cell-Fi repeater so we get strong HSPA+ signal in our house. His sim works fine in a Nexus 4 with the hybrid radio getting Edge, HSPA+ and LTE. My nano sim with adapter that works fine in the Nexus 4 exhibits the same problems in the Nexus 5. I tried formatting the cache from the stock recovery menu and am now looking to do a factory reset since I never did oem unlock this phone so I can't just flash a radio to test.
My gut tells me it's hardware so I have my son rebuilding his phone environment on the Nexus 4 so that we can do a factory reset to see if that helps and I'll unlock it at that point. If it doesn't fix it, I've already started the conversation with the play store. My question is, anyone else seen anything like this? Anything else I should try out?
peterb
Click to expand...
Click to collapse
if lte is in your area, and not a perfect signal, itll still choose to connect to lte by default. if you lose your lte connection, then itll connect to H or 3G, and so on. if you do not want it to connect to lte, go to the phones main settings, mobile networks, then change the preferred network type from lte to 3G. or you can dial *#*#4636#*#*, chose phone info, then change the network type to wcdma preferred.

simms22 said:
if lte is in your area, and not a perfect signal, itll still choose to connect to lte by default. if you lose your lte connection, then itll connect to H or 3G, and so on. if you do not want it to connect to lte, go to the phones main settings, mobile networks, then change the preferred network type from lte to 3G. or you can dial *#*#4636#*#*, chose phone info, then change the network type to wcdma preferred.
Click to expand...
Click to collapse
Thanks for the reply, I understand all that. I don't know if I asked clearly enough or not but the problem we are seeing here is that this particular phone can only connect to LTE which is weak inside my house. So, when it tries to switch over, it just won't connect. I also tried to make a call which will switch to HSPA+ and that too fails. Going to the info menu and selecting WCDMA preferred nets me a phone that won't connect, selecting GSM results in the same. LTE only or GSM/LTE works only if it picks up an LTE signal. Ditto for selecting 2G, 3G or LTE preferred in the Mobile Networks menu. I've also reset the APN's, confirmed that the settings match my MotoX, etc and still no joy.
Just looking for ideas that someone might have that I can try before blowing away all my son's data on a factory reset or, if that fails, hardware replacement.
peterb

pboggini said:
Thanks for the reply, I understand all that. I don't know if I asked clearly enough or not but the problem we are seeing here is that this particular phone can only connect to LTE which is weak inside my house. So, when it tries to switch over, it just won't connect. I also tried to make a call which will switch to HSPA+ and that too fails. Going to the info menu and selecting WCDMA preferred nets me a phone that won't connect, selecting GSM results in the same. LTE only or GSM/LTE works only if it picks up an LTE signal. Ditto for selecting 2G, 3G or LTE preferred in the Mobile Networks menu. I've also reset the APN's, confirmed that the settings match my MotoX, etc and still no joy.
Just looking for ideas that someone might have that I can try before blowing away all my son's data on a factory reset or, if that fails, hardware replacement.
peterb
Click to expand...
Click to collapse
ok, i understand now. i didnt know that it wasnt connecting to h or 3G when it should. to me it sounds like a device ready to get an rma. i mean there is a hardware mod that could possibly fix it, but its not worth the trouble. if you can get an rma, get an rma.

simms22 said:
ok, i understand now. i didnt know that it wasnt connecting to h or 3G when it should. to me it sounds like a device ready to get an rma. i mean there is a hardware mod that could possibly fix it, but its not worth the trouble. if you can get an rma, get an rma.
Click to expand...
Click to collapse
Yea, according to the nice person I spoke to at the play store, I should indeed qualify for an RMA and I should find out in the next day or so. I purchased the phone new in box from someone and they were able to find the phone and they are now attributing the phone to me.
I am curious about the hardware mod though. Is this just for Edge/HSPA or is it for signal in general? If it's signal in general then I'm not sure I'd want to try it since this phone used to work just fine.
peterb

pboggini said:
Yea, according to the nice person I spoke to at the play store, I should indeed qualify for an RMA and I should find out in the next day or so. I purchased the phone new in box from someone and they were able to find the phone and they are now attributing the phone to me.
I am curious about the hardware mod though. Is this just for Edge/HSPA or is it for signal in general? If it's signal in general then I'm not sure I'd want to try it since this phone used to work just fine.
peterb
Click to expand...
Click to collapse
its just for a better signal in general.

simms22 said:
its just for a better signal in general.
Click to expand...
Click to collapse
Ah, assuming it's this then:
http://forum.xda-developers.com/google-nexus-5/general/hardware-mod-increse-signal-strength-t2842599
peterb

pboggini said:
Ah, assuming it's this then:
http://forum.xda-developers.com/google-nexus-5/general/hardware-mod-increse-signal-strength-t2842599
peterb
Click to expand...
Click to collapse
yup, thats it
but i would chose the rma route, as the nexus 5 shouldnt be behaving that way.

simms22 said:
yup, thats it
but i would chose the rma route, as the nexus 5 shouldnt be behaving that way.
Click to expand...
Click to collapse
Yes, agreed. OK, just asking around as much as possible. I'm betting he will be getting a new phone.
peterb

? How to get LTE speed on US LTE tablet running ROW LTE Image?

Hi folks,
I've got the US LTE original Shield tablet, which is the replacement that NVidia sent me for my original "pyro edition" tablet. Since ATT haven't released the Nougat (Android 7, software package 5.0 or 5.1) builds for this tablet, but the ROW tablets are able to get this update, I flashed my tablet using adb/fastboot with the full ROW 5.0 package downloaded from the NVidia site. I then connected to WIFI, and let it pull down the 5.1 update. Factory reset, flash TWRP, rooted with SuperSU. Easy peasy. Then I set up the tablet with my accounts and such.
Based on good info from user @Son-j I made two build.prop edits, changing ro.build.flavor to wx_na_do-user (was wx_un_do-user) and ro.product.name to wx_na_do (was wx_un_do). This changed the reported signal type from H+ to 4G. Unfortunately I'm having trouble finding the thread where he suggested doing this. I think it was on the geforce web forum.
The only problem I've found so far is that I'm not getting LTE speeds. I was in Chicago for a couple days, in an area with strong LTE signal, and my other devices were reporting LTE and getting ~20Mbps down / 10+ Mbps up. My Shield was pulling maybe 8 Mbps down at best , and 1-2 Mbps up. At home in my suburban location, the difference is negligible (most devices here do 5 Mbps down / 1 Mbps up, LTE or 4G).
Still, I'd like to fix this if possible. Are there further edits or flashings that will let my US device running the ROW build get LTE? I have gone in and verified that my APN settings are the recommended ones from ATT. These showed up automatically, and matched the ATT recommendations.
Thanks in advance!

Hi I'm not sure but I there was a thread here in XDA that says it's still difficult to change the LTE (RoW to US, and vice versa) bands because developers couldn't find yet which part of the code to modify... It's not also confirmed if it is indeed possible to change the LTE bands to support.
So basically, flashing RoW LTE on US LTE device will still result in US-LTE supported bands. That's what I understood.
But what you did is quite a revelation. Can anyone else confirm that modifying the build prop will work? Boy I'm excited!

Son-j said:
Hi I'm not sure but I there was a thread here in XDA that says it's still difficult to change the LTE (RoW to US, and vice versa) bands because developers couldn't find yet which part of the code to modify... It's not also confirmed if it is indeed possible to change the LTE bands to support.
So basically, flashing RoW LTE on US LTE device will still result in US-LTE supported bands. That's what I understood.
But what you did is quite a revelation. Can anyone else confirm that modifying the build prop will work? Boy I'm excited!
Click to expand...
Click to collapse
Hi @Son-j -
Thanks! Do you happen to remember which thread had those two buildprop edits? I found them after seeing a post from you a few days ago, but now I can't find it at all. My google mojo has fled me.
I'd like to have a link there so others can see the original source.
It would be nice to get LTE speed, if someone knows how, but most places where I use the tablet don't have super fast LTE, so the difference for me isn't enough to make me downgrade to the marshmallow US LTE build. I'll stick with nougat for now, and hope eventually to get full speed. Who knows, maybe ATT will eventually release the 5.1 US LTE build...

For clarity here is the set of APN settings I'm using. I'm going with the column in the center at the bottom for Tablets:
https://www.att.com/esupport/article.html#!/wireless/KM1062162
All of this was correctly entered by default except I did need to edit two keys:
APN was listed as broadband instead of Broadband (yes, I'm picky, but wanted to match case)
APN type was listed as just default. I edited it to match the listed setting of: default,mms,supl,hipri,fota
Also I'm set to LTE for "Preferred network type"

Ok I think there's a misunderstanding. Uhm, I'm trying to look for the related posts here at the Nvidia threads but it seems to have disappeared.
Just to set something straight, LTE speed is influenced by:
1. LTE device with specific supported LTE bands
2. LTE sim
3. Location with LTE signals
I take it that for your specific device - US LTE Shield Tablet (just like mine) - you satisfy all 3.
For the record, flashing RoW LTE on our US device won't change the supported LTE bands (check baseband code in About Tablet section of settings). So if you used to have AT&T LTE speeds/signals using US LTE ROMs, it shouldn't change if you flashed RoW LTE ROM on the same device.
We are speculating though that there might be a way, software/firmware speaking. We are hoping it's not hardware-baked.

Son-j said:
Ok I think there's a misunderstanding. Uhm, I'm trying to look for the related posts here at the Nvidia threads but it seems to have disappeared.
Just to set something straight, LTE speed is influenced by:
1. LTE device with specific supported LTE bands
2. LTE sim
3. Location with LTE signals
I take it that for your specific device - US LTE Shield Tablet (just like mine) - you satisfy all 3.
For the record, flashing RoW LTE on our US device won't change the supported LTE bands (check baseband code in About Tablet section of settings). So if you used to have AT&T LTE speeds/signals using US LTE ROMs, it shouldn't change if you flashed RoW LTE ROM on the same device.
We are speculating though that there might be a way, software/firmware speaking. We are hoping it's not hardware-baked.
Click to expand...
Click to collapse
Thanks Son-j. It kind of freaks me out that just a week ago I found the thread that recommended those two changes in buildprop, but now I can't find it, and apparently neither can you! So maybe I'm not crazy, since it's more than just me having problems finding it.
Anyway, yes, I used to get the LTE indicator on the tablet, when in an area that has decent reception of those bands. At my workplace, which is a building built like a Faraday cage, we can get only ATT service, via repeaters spread throughout the building (I switched from Verizon in part due to this). Phones almost always report ~3 bars of LTE in places I usually find myself within the building. However, speeds tend to be <10 Mbps (tested using Speedtest.net from either my phone or tablet). So, despite getting "LTE service" there (prior to my software update), the speeds were nothing so great. For this reason, I'm not TOO worked up that my US tablet running ROW software isn't reporting LTE... most places where I use the tablet don't have blazing fast LTE, and the difference between the 4G service it actually gets and the LTE it "used to get" is not that great.
I would like to fix the problem if possible, but it's not a critical thing, and I may just put it on the back burner until the US LTE 5.1 image comes out, then flash back to that. I've got lots of other fish to fry these days.
Always interesting discussion. Thanks Son-j!
Marc

If it's just a speed issue, that will be the provider's end. If it's a signal issue, that's device problem.
It's possible to get an LTE signal but with HSPA speed in some areas.

There is an app called LTE Discovery. It will tell you which band it is currently connected to. I've got it on my tablet on T-Mobile. I am having problems with it connecting to anything other than 3G. But I have read others with the Shield tablet having similar problems with T-Mobile.
Sent from the Delta Quadrant using Tapatalk

caseyatbt said:
There is an app called LTE Discovery. It will tell you which band it is currently connected to. I've got it on my tablet on T-Mobile. I am having problems with it connecting to anything other than 3G. But I have read others with the Shield tablet having similar problems with T-Mobile.
Sent from the Delta Quadrant using Tapatalk
Click to expand...
Click to collapse
Thanks @caseyatbt,
I was unaware of that app. I downloaded it on my phone (which gets LTE just fine at my house, most of the time) and it reports all kinds of fun stuff about the LTE signal it's connected to. On the US Shield tablet running ROW stock, this is what I get, which frankly makes me think the tablet is connecting via CDMA of all things, despite having chosen all the correct options in the Settings / Mobile section:

The fact that my radio seems to be connecting to WCDMA instead of GSM is kinda freaking me out, folks.
I'm tempted to try flashing the US LTE device Marshmallow recovery image, and see if that fixes it. I understand the flashes don't change the baseband, but since I flashed 5.0 and the the device did an OTA update to 5.1, that might have changed the baseband, eh?
So, if me flashing the marshmallow files doesn't fix it, I might reflash an earlier edition and let it OTA to latest edition, which presumably would install correct "latest" baseband for the model.
We'll see ... I'm still not committed to one direction or another.
Marc

OK, I just flashed the 4.4.0 version of Marshmallow. (full flash of all Nvidia recovery image files). After letting it reboot the first time, it checked for update and found none, as expected.
NO LTE. Downloded the LTE Discovery app, and it still only sees WCDMA signals. Uggh.
Now I'm going to install the 4.3, and let it OTA to 4.4, and hope that refreshes the modem/radio. If anybody is following this, wish me luck!
EDIT: OK, I'm in idiot mode. I downloaded what I thought was the 4.3 US LTE image and it was actually the 4.3 ROW image. I didn't notice this until after flashing, and seeing the H+ icon, and noticing lack of ATT usage tracking app. Oops.
I don't see the 4.3 US LTE image on the site; I'm now downloading the 4.1 image, and will do OTA updates from there, checking as I go how which signal my radio is getting.

No Joy.
I flashed US LTE 4.1 image. AFter the flash, LTE Discovery still reports just HSPA+ signal from WCDMA towers. I then let it take the OTA for 4.4... the latest available for the US LTE tablet, and after it ran through its update process, I'm still on WCDMA.
Uggh. I doubt there's any WCDMA signal where I work so I may have killed my tablet, at least as far as using it at work is concerned.
I'm sure there IS a path back, I just can't imagine what it might be, at the moment. I'll start a new thread to be more specific to this current problem.
Sigh.

Frankenscript said:
Thanks Son-j. It kind of freaks me out that just a week ago I found the thread that recommended those two changes in buildprop, but now I can't find it, and apparently neither can you! So maybe I'm not crazy, since it's more than just me having problems finding it.
Click to expand...
Click to collapse
Eventually found that thread with the buildprop changes, see here if interested or if you ever need to find it.

I just checked my Shield on T-Mobile. In the same area on LTE Discovery that yours says W-CDMA mine says the same thing (under Neighbor Cells). When you scroll to the bottom, what does it say for carrier?

Carrier: AT&T (310410)

caseyatbt said:
I just checked my Shield on T-Mobile. In the same area on LTE Discovery that yours says W-CDMA mine says the same thing (under Neighbor Cells). When you scroll to the bottom, what does it say for carrier?
Click to expand...
Click to collapse
Here are screen shots of my sim status (personal details redacted) and the LTE discovery window:

I am thinking that it is possible that W-CDMA doesn't mean what we think it means. It shows you connected to AT&T so you are not on someone elses network.

caseyatbt said:
I am thinking that it is possible that W-CDMA doesn't mean what we think it means. It shows you connected to AT&T so you are not on someone elses network.
Click to expand...
Click to collapse
I talked to ATT. It's sort of their backup network, not available everywhere. My other devices definitely show LTE. Will post a screen so from my phone a bit later which shows that.
Sent from my LG-D851 using Tapatalk

caseyatbt said:
I am thinking that it is possible that W-CDMA doesn't mean what we think it means. It shows you connected to AT&T so you are not on someone elses network.
Click to expand...
Click to collapse
Here are some pictures taken from my phone, which is working properly. In settings, you can see the LTE network type and in the LTE Discovery app screen capture, all the LTE towers.
ATT maintains a "vestigial" WCDMA to allow some level of connectivity by devices that don't have GSM/LTE, but it's not everywhere and it's pretty slow.
The Shield used to show LTE in the Settings Cellular network type, as well as giving the LTE icon, when appropriate. Now it's just HSPA. Sigh.

Frankenscript said:
Here are some pictures taken from my phone, which is working properly. In settings, you can see the LTE network type and in the LTE Discovery app screen capture, all the LTE towers.
ATT maintains a "vestigial" WCDMA to allow some level of connectivity by devices that don't have GSM/LTE, but it's not everywhere and it's pretty slow.
The Shield used to show LTE in the Settings Cellular network type, as well as giving the LTE icon, when appropriate. Now it's just HSPA. Sigh.
Click to expand...
Click to collapse
My T-Mobile phone shows similar to your phone with LTE. T-Mobile must have a similar vestigial WCDMA that is showing up on my tablet. I still haven't found anyone that was able to get T-Mobile LTE working after it was only giving them 3G and HSPA. I have heard it either worked or it didn't.

Using the EU Version in the US

I'm considering buying the European version of the xz premium for use in the US, since it comes with the fingerprint reader already enabled, and is about $100 USD cheaper. However, I've seen some people raise concern over the cell reception when running the European firmware. I'm wondering if anybody knows if this could be due to the European firmware not matching the physical bands included on the U.S. device (of if that's even a thing), and also if that could be somewhat solved by just getting it straight from Europe. Is there anybody that has the European version that could speak to the cell reception quality in the United States?

If you use the European device in the US, you also have to change the settings for the used bands.
There is an option to change used frequencies in *#*#4636#*#*. Guess that would make a difference since the hardware is always the same.

Tuerkay said:
If you use the European device in the US, you also have to change the settings for the used bands.
There is an option to change used frequencies in *#*#4636#*#*. Guess that would make a difference since the hardware is always the same.
Click to expand...
Click to collapse
This is exactly what I was looking for. Thanks. I didn't know that they all had the same physical bands

You don't need to change anything.
When you pop in US sim, all bands are available and appropriate LTE CA combinations are loaded.
3G calling will work, but you will miss out on VoLTE with euro region firmware.

Bought my XZP from Clove UK.. Using it in NYC.. No probs with reception.. No need to change anything, all I did was pop in the sim card, working great ?

I recommend to change the radio configuration to "United States" just in case.

I just popped in my AT&T sim and no problems. I did set the bands to the United States...makes no difference as everything works the same.

UK model G8141 here in US. I just put my AT&T sim and got LTE and great connection right away. No worries.

I ordered mine from Clove as well, and while it does seem to work just fine with my AT&T SIM, I always have only 0-2 bars of signal and the phone always shows 4G/4G+ instead of LTE. Anyone else have this issue? I've been trying to do some digging to see if perhaps there is some setting that I need to adjust such as the APN used or something to get better signal strength. Thoughts?

Jake_09 said:
I ordered mine from Clove as well, and while it does seem to work just fine with my AT&T SIM, I always have only 0-2 bars of signal and the phone always shows 4G/4G+ instead of LTE. Anyone else have this issue? I've been trying to do some digging to see if perhaps there is some setting that I need to adjust such as the APN used or something to get better signal strength. Thoughts?
Click to expand...
Click to collapse
First of all, 4G in the UK is the same as LTE in the United States, so no issue there.
Do not look at the bars as this can be manipulated by the programmers. To see how strong your signal really is you need to go to settings > about phone > status > SIM status. The lower the number the better. I am fairly certain that if you DO NOT use 4G you will get a stronger signal which may be perfectly fine unless you need a real fast signal. By not using 4G you will be using 3G. Hope this helps! :good:

jaseman said:
First of all, 4G in the UK is the same as LTE in the United States, so no issue there.
Do not look at the bars as this can be manipulated by the programmers. To see how strong your signal really is you need to go to settings > about phone > status > SIM status. The lower the number the better. I am fairly certain that if you DO NOT use 4G you will get a stronger signal which may be perfectly fine unless you need a real fast signal. By not using 4G you will be using 3G. Hope this helps! :good:
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Click to collapse
Oh good. I was wondering about whether or not the UK actually called it LTE like we do here.
My average signal strength seems to be -119dbm 99asu pretty much regardless of where I am in my city. It just seems weird since my Huawei Mate 9 got consistently better signal than this in the same market, with the same SIM, supporting the same frequencies. Just makes me wonder if there's something I'm missing or if I should try getting a new SIM from AT&T.

Jake_09 said:
Oh good. I was wondering about whether or not the UK actually called it LTE like we do here.
My average signal strength seems to be -119dbm 99asu pretty much regardless of where I am in my city. It just seems weird since my Huawei Mate 9 got consistently better signal than this in the same market, with the same SIM, supporting the same frequencies. Just makes me wonder if there's something I'm missing or if I should try getting a new SIM from AT&T.
Click to expand...
Click to collapse
I doubt that a new SIM will help anything. Those numbers are quite high. Too high in my opinion. If you do not stream videos or something that needs very fast LTE signals, then I would choose to not use 4G. You should get a much lower number (better signal) and everything will still work just fine.

Jake_09 said:
Oh good. I was wondering about whether or not the UK actually called it LTE like we do here.
My average signal strength seems to be -119dbm 99asu pretty much regardless of where I am in my city. It just seems weird since my Huawei Mate 9 got consistently better signal than this in the same market, with the same SIM, supporting the same frequencies. Just makes me wonder if there's something I'm missing or if I should try getting a new SIM from AT&T.
Click to expand...
Click to collapse
Have you tried re-provisioning the phone? Maybe have it pull down the settings and reboot. I got mine from clove and am on AT&T as well... Pulled the sim out of my SGS6 and everything seems to have worked perfectly.
How are your speedtest results?

phazed said:
Have you tried re-provisioning the phone? Maybe have it pull down the settings and reboot. I got mine from clove and am on AT&T as well... Pulled the sim out of my SGS6 and everything seems to have worked perfectly.
How are your speedtest results?
Click to expand...
Click to collapse
You mean having it download mms and Internet settings, then reboot? I've done that a couple times but I never rebooted after doing it. I did notice that in my APN settings, there are two for AT&T and I can't find an answer as to which one to use. One is called "phone" and the other is "nxtgenphone".
My download speeds aren't terrible but they aren't super amazing either. Last I checked it was 35mbps down and about 5mbps up. I'll try reprovisioning and restarting and see what happens. It just sucks not ever having more than 2 bars no matter where I am.
Edit: just tried downloading mms and Internet settings again but it didn't help. Maybe I should reset my network settings to default and try again just in case?
Sent from my G8141 using Tapatalk

Jake_09 said:
You mean having it download mms and Internet settings, then reboot? I've done that a couple times but I never rebooted after doing it. I did notice that in my APN settings, there are two for AT&T and I can't find an answer as to which one to use. One is called "phone" and the other is "nxtgenphone".
My download speeds aren't terrible but they aren't super amazing either. Last I checked it was 35mbps down and about 5mbps up. I'll try reprovisioning and restarting and see what happens. It just sucks not ever having more than 2 bars no matter where I am.
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
Mine is set to nxtgenphone. I really wouldn't focus on the bars. My z3 was also from the UK and did the same thing. You can check under the diagnostics settings screen to see what your data connection is or try doing the magic combo number to see what bands you're set to.
Is there anyone with a phone on the same carrier that would pull up their signal strength info so you can compare the actual numbers?

phazed said:
Mine is set to nxtgenphone. I really wouldn't focus on the bars. My z3 was also from the UK and did the same thing. You can check under the diagnostics settings screen to see what your data connection is or try doing the magic combo number to see what bands you're set to.
Is there anyone with a phone on the same carrier that would pull up their signal strength info so you can compare the actual numbers?
Click to expand...
Click to collapse
Maybe someone can give me some but others have told me that averaging -119dbm 95asu is a pretty weak signal.
Others have said I shouldn't need to change any settings in the hidden phone menu, but I set it to United States just to be safe. I didn't mess with any network settings in there aside from that.
Edit: checked radio band setting and set it to United States. Network preferred type is set to LTE/UMTS auto (PRL). Not sure if I need to change any of these settings or not.
Sent from my G8141 using Tapatalk

Jake_09 said:
Maybe someone can give me some but others have told me that averaging -119dbm 95asu is a pretty weak signal.
Others have said I shouldn't need to change any settings in the hidden phone menu, but I set it to United States just to be safe. I didn't mess with any network settings in there aside from that.
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
Ouch, yeah... that is what my signal is like when I'm in the office and the repeater is down. I can't send/receive texts most of the time.

phazed said:
Ouch, yeah... that is what my signal is like when I'm in the office and the repeater is down. I can't send/receive texts most of the time.
Click to expand...
Click to collapse
In your APN settings for nextgenphone, is the APN protocol set to IPv4/6 or just IPv4?
Sent from my G8141 using Tapatalk

Jake_09 said:
In your APN settings for nextgenphone, is the APN protocol set to IPv4/6 or just IPv4?
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
It's set to 4/6 but I don't have a v6 address assigned at the moment.

phazed said:
It's set to 4/6 but I don't have a v6 address assigned at the moment.
Click to expand...
Click to collapse
Whenever I test it in the hidden menu the IPv6 test always fails. Even AT&T's official documentation says not to use the IPv6 but I'm not sure what to believe since the downloaded settings have it enabled.
Sent from my G8141 using Tapatalk

mobile data.

Hi. Im in uk and have f2 pro 5g. I have in settings set prefer network to 5g. 5g is not available where i am at all. My problem is my mobile data (working fine with lots of other phones so not signal related) sometimes just stops working.
I have set to prefer to 4g and still the same. I have updated my apn settings ( not much to change) and done factory reset. I have looked on the dial *#*#4636#*#* and i have phone info 1 and phone info 2. I go to set network type and have a list. Whenever i chose one after reboot it changes back to unknown. (Please see pics)
Any ideas???
Thanks guys.

Hello mate, phenomenally I've just received the phone yesterday. Beautiful phone. However I've come to notice the same issue. Changing over prefer lte or 5g does nothing. The only real fix is switching off data and switching it back on. Never had this issue with all my previous phones, including realme, oneplus and Huawei. It's most probably a software fault. But it's making me want to return it.
Im noticing the following, switching WiFi off when outside doesn't cause the issue but need further testing to confirm.

I read about that bug but I can not confirm it. If you turn on 5G you can only use 1 sim card but 5G is anyways almost useles on this device (only N77/N78)

3 uk is on N78

Linuxkek said:
I read about that bug but I can not confirm it. If you turn on 5G you can only use 1 sim card but 5G is anyways almost useles on this device (only N77/N78)
Click to expand...
Click to collapse
Agree, I live in Puerto Rico and it doesn't even have T-Mobiles band 66 LTE. Incredible that a phone powered by a SD 865 lack of all of these. Software updates are super bad, I haven't got 1 single update and 5G on this phone is useless.