I have two SIM cards here in the US, one from AT&T and one from Verizon. They both work fine, except no matter which slot they're in, after every reboot the SIM selection for mobile data always reverts to AT&T. I've been through the troubleshooting, factory reset the wireless connections, and did a full blown reset... to no avail. The Verizon SIM was obtained and set up in store, with an employee that was knowledgable about the OP7, so I doubt it has anything to do with the IMEI issues some people are having, but I'm all ears. Unfortunately if this can't be fixed, it's going to have to go back to OnePlus
Any ideas?
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Hey Folks,
I have a Nexus 5, which I bought from the Play store and have been using on Sprint for the past year. I'm switching carriers to AT&T and would like to know if my device will work on their network. I went to an AT&T store and tried swapping out my SIM for one of theres but the "AT&T" logo didn't show up on my phone and I wasn't able to use voice/text/data. Then, when I tried swapping my sprint SIM back in I had a ton of trouble, in the end, the sprint store had to factory reset my phone to get it to work again. I guess my question is, are there any specific settings that need to be changed or a specific manner in which i switch the SIM cards to get it to work on AT&T? A Sprint rep told me it work on AT&T but that can't be right, the phone is unlocked after all. Any and all input is welcomed!
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
theesotericone said:
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
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I used to switch sims between ting(sprint MVNO) and ATT since I work in areas sometimes that does not have att service, and I never had a problem going between the two. Did you try to reset the radio on the phone?
theesotericone said:
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
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chapelfreak said:
I used to switch sims between ting(sprint MVNO) and ATT since I work in areas sometimes that does not have att service, and I never had a problem going between the two. Did you try to reset the radio on the phone?
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Hey guys,
I looked for APN settings on my phone and googled it but I couldn't find those options. I tried updating the profile before, updating the PRL, restarting it multiple times and turning the radio on and off. Also tried switching the network type between Global and LTE options multiple times, which only worked < 1% of the time. Finally, I went to the sprint store where they did a factory reset and now it only works on 3G (no LTE). This is a family plan where we're switching to ATT permanently. My sister is sending me some sort of "customized" SIM card for my phone (they took all of my phones info) that should work on ATT. When I go into ATT again to test out my phone, are there any specific settings I need to change or a certain manner in which I switch the SIM cards to test my phone if it works? I wanna test it with a random ATT sim first and not my "customized" SIM card because our ATT line isn't activated as yet, only sprint is.
I recently switched from straight talk to verizon's own pre paid plan after being fed up with straight talk. When I first got the service active everything was fine. I flashed the CM11 AOSP rom snapshot. I then proceeded to try and update my roaming capabilities by dialing *228 which the automated system told me was successful and ever since then my phone will not stay on LTE. It will only goto 3G. If i try to force the lte only mode then my data will work but i wont be able to make calls. I have tried going into stock recovery and resetting factory to try and clear the NV and flashing both the kitkat and lollipop RUU to no avail. Any help would be greatly appreciated.
You might have damaged your Sim card by dialing *228, well I don't know about damaged, but I know Verizon phones locked to their network that uses 4G LTE Sim cards are blocked from dialing *228 because of the reasons you described.
rigbyrobot said:
You might have damaged your Sim card by dialing *228, well I don't know about damaged, but I know Verizon phones locked to their network that uses 4G LTE Sim cards are blocked from dialing *228 because of the reasons you described.
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So maybe i need to go get a new sim card then. Thats what i figured hopefully i can get to the verizon store before work and grab one.
Hey,
Were you able to get it working again?
I have the same issue. I dialed *228 like an idiot and my phone activated on 3G and won't get anything else.
I've had Verizon reset the connection on their side and I went to the store and picked up a new SIM but I still can't get LTE. It's driving me crazy. I've tried restoring to a prior backup, factory resetting the phone. Nothing gets me LTE.
So I don't know what I was thinking, but last week while on the T-Mobile test run I tried to use the T-Mobile iPhone sim in my m8. I also tried using the VZW sim in the T-Mobile iPhone. Nothing worked. This isn't the problem.
After putting the VZW sim back in my m8, I no longer got 4G and my data connection kept dropping. This Sunday I spend 2 hours at the Verizon store trying to get them to resolve the issue. The idiot at the Verizon store tried to resolve the issue for over an hour using the original sim. After me begging him to stop wasting time and just replace the sim, the issue is still not resolved.
When he originally checked my phone in the database it was coming up as something like "Unknown device" which I'm assuming was caused by placing my sim in the T-Mobile iPhone. After replacing the sim, the IMEI and everything else seemed to be matching according to the guys at Verizon, but I still don't have 4G and data keeps dropping..
Any ideas?
I'm running a GPE rom so I'm wondering if I have to go back to stock to resolve this issue...
Probably need to flash stock recovery and do a factory reset from it. Might not need to fully flash back.
I had this same issue. I would love to fix it but I moved to a OnePlus One on T-Mo. I'd love to get this resolved though.
So, previously when I went into network operators, next to T-Mobile there would be a little sim card icon. This has not shown up, and it will not roam off T-Mobile. If I do manually select ATT when I have no Tmo service, it refuses to switch back without multiple restarts and sacrificing a goat.
I've noticed that this is also happening on two Nexus 6 phones I own. Same deal, no sim card icon. They will roam off Tmo, but often times get stuck on att if there's strong enough att signal. Interestingly, the one that is bone stock has even more trouble switching back than one on a custom rom.
Did Tmo change something, or is it something on my end? because I've not changed anything on my G5, it's rooted and running stock (M update right now) with TWRP recovery and it worked fine before. The two nexus phones haven't had issues like this in the past either.
So, I have an S10e (SM-G970U) that was bought from Verizon a while back. The phone was set up on a Verizon post-paid plan, but was later switched to prepaid. The phone worked fine for months, but about a week ago, the phone randomly stopped making and receiving calls, texts, and the ability to use mobile data. It was taken to Verizon, and they tried "all they could" in their words, which included a new SIM card, resetting network settings, and eventually a factory reset from settings. Nothing seemed to work, and they gave up, claiming it "seemed like a bad antenna." They did call their "tech support" who claimed the most recent Android 11 update supposedly caused an issue with mobile network connection with the Verizon S10e devices, which I haven't heard of, but didn't know. He claimed a reset would fix it.
Since none of that fixed it, it was taken to a shop to be inspected. They claim the phone has nothing wrong with it. So, that, in theory, rules hardware issues out. Their only claim was that when an AT&T SIM was inserted, it was able to connect to the network, but never tried to make any calls due to the SIM not being activated. I assume this is due to someone trying to "help" inserting an activated AT&T SIM into the slot when testing, which I assume ended up installing the carrier branded version of the firmware. They gave a couple possible reasons, but neither seemed to make sense.
Since it had the AT&T bloatware and was working with only AT&T SIMs, I decided to flash both the VZW G970U firmware (the earliest version I could to ensure the supposed "issue" from Verizon support wasn't a problem) and the G970U1 firmware. Both firmware flashes have seemed to have done nothing, as the phone is still having the issue. Most times, it will connect to the Verizon network, but the signal seems to rise and fall quickly (like the bars going from 5 to 1 to 3).. Still no calls, texts, or data, though. I have no idea what's going on, at this point, honestly. Any ideas?
Hardware problem
iBowToAndroid said:
Hardware problem
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LanGar21 said:
Since none of that fixed it, it was taken to a shop to be inspected. They claim the phone has nothing wrong with it. So, that, in theory, rules hardware issues out.
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If the people it was taken to were competent and did their jobs correctly (one of the best around, according to reviews and carrier recommendation), their diagnostic results show no hardware damage to the phone. Then again, their explanation for the problem was that it had been locked to ATT network (a Verizon bought phone that never had any affiliation with another carrier, aside from Verizon and a month-long stint with Straight Talk). Some idiot she knows that used to work for a Verizon retailer popped his ATT SIM in there, and it flashed ATT firmware.. Their POSSIBLE solution was to try and have it network unlocked from ATT. As we know, though, the IMEI obviously did not change, and the process of confirming the identifier is done on the mobile network level. Therefore, flashing a different carrier's firmware won't do much (permanently), aside from changing the boot screen and bloatware apps. We even tried to explain to the guy that the ATT SIM had never been popped in until after the problem began, as there was no reason to beforehand. I also mentioned I had flashed firmware multiple times before I ever came to him, to no avail. I should've pushed harder, but I had been out all day, frustrated and ready to go home.
It's been over a month since that issue began, and I haven't thought much of it lately.. We've since found her a new phone (and stowed the other one in a drawer). Those guys did blurt some moronic statements.. In hindsight, I'm not too sure I should trust their judgement after hearing what I did. Maybe it was an antenna issue or otherwise hardware, but I sort of assumed if anyone can happen to keep a repair shop open, they'd at least be able to complete the simple tasks fairly easy. I don't know. I'm not paying another repair shop to find out, though.
I had a very similar problem where my phone would just randomly lose all connection for about a minute, then it would reconnect I would start doing whatever I was and it would do it again and this one on for months. I took it to AT&t and they told me to replace the SIM which I did and it didn't work. after a couple updates it fixed itself.