When recording videos in snapchat, messenger...
for example while playing music from the phone
the audio goes quiet
this was not the case on my Oneplus 5
this is because it's using the top microphone (noise cancelling)
instead of the bottom main microphone
is there any known fix for this problem?
Had this issue on my 5T, 6, 6T and now on 7 Pro. Haven't found a solution yet unfortunately.
rickysidhu_ said:
Had this issue on my 5T, 6, 6T and now on 7 Pro. Haven't found a solution yet unfortunately.
Click to expand...
Click to collapse
I noticed this problem started occuring after Android 8.0
If only I could go back to 7.1 or have some system files modified...
Related
Hello,
trying the video camera with third party apps, i noticed this weird squeak sound while autofocusing
clip here: youtu.be/bNSNSiVkiQg
with the native camera app i don't have this problem, but the stereo sound is inverted! even weirder: it does this from the second video i record after i reboot the phone. the first one is fine, then they all have audio inverted right<->left
any advice? (other than factory reset)
can you please test if you have the same issue? if it is, it mean it is a problem of the device itself and should be noted to huawei.
it's easy checking the left/right channel simply by blowing on the sides of the phone (lower mic is right, upper mic is left) with the audio recorder app it works always fine. with video, you need to make at least 2 of them because the problem comes from the second one. at least for me...
thanks
mghire said:
Hello,
trying the video camera with third party apps, i noticed this weird squeak sound while autofocusing
clip here: youtu.be/bNSNSiVkiQg
with the native camera app i don't have this problem, but the stereo sound is inverted! even weirder: it does this from the second video i record after i reboot the phone. the first one is fine, then they all have audio inverted right<->left
any advice? (other than factory reset)
can you please test if you have the same issue? if it is, it mean it is a problem of the device itself and should be noted to huawei.
it's easy checking the left/right channel simply by blowing on the sides of the phone (lower mic is right, upper mic is left) with the audio recorder app it works always fine. with video, you need to make at least 2 of them because the problem comes from the second one. at least for me...
thanks
Click to expand...
Click to collapse
For me bottom is left upper is right
faizalotai said:
For me bottom is left upper is right
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Click to collapse
thanks! have you tested with the video app or with the audio recording app? if with video it's like this and with the audio recorder it's bottom/right; upper/left. i'm not the only one.
edit. also, turning the phone while recording (bottom to the right or to the left in portrait mode), it's always swapped. when bottom is to the right, audio of that side is on the left, and vice versa
mghire said:
thanks! have you tested with the video app or with the audio recording app? if with video it's like this and with the audio recorder it's bottom/right; upper/left. i'm not the only one.
edit. also, turning the phone while recording (bottom to the right or to the left in portrait mode), it's always swapped. when bottom is to the right, audio of that side is on the left, and vice versa
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Click to collapse
Yes,same as mine..maybe thats an honor features...lol.
Btw, im still with mm, we need people with nougat to test this out also
faizalotai said:
Yes,same as mine..maybe thats an honor features...lol.
Btw, im still with mm, we need people with nougat to test this out also
Click to expand...
Click to collapse
thanks a lot!
if the third party camera app audio issue is confirmed too, we may confirm another "fature"... :/
i did the video with google camera (but also tried cinema fv-5) and the auto focusing noise it there, not always, but most of the time. expecially when it struggles focusing.
anyone willing to try? this is not as easy to reproduce, but definitely there.
hi all,
testing again, I noticed that the noise is most likely mechanical. it is possible to ear it in a silent environment while switching from camera to video with the stock camera app.
here's a recording of it
https://drive.google.com/file/d/0BzRd4ezyPZACZXY4WkoyREFESnM/view?usp=drivesdk
it's the same of the video in the opening post youtu.be/bNSNSiVkiQg
can you guys check if it's a common problem? the customer service just keep saying to factory reset, but that does nothing... (also cleaned camera app cache many times)
thanks
mghire said:
Hello,
trying the video camera with third party apps, i noticed this weird squeak sound while autofocusing
clip here: youtu.be/bNSNSiVkiQg
with the native camera app i don't have this problem, but the stereo sound is inverted! even weirder: it does this from the second video i record after i reboot the phone. the first one is fine, then they all have audio inverted right<->left
any advice? (other than factory reset)
can you please test if you have the same issue? if it is, it mean it is a problem of the device itself and should be noted to huawei.
it's easy checking the left/right channel simply by blowing on the sides of the phone (lower mic is right, upper mic is left) with the audio recorder app it works always fine. with video, you need to make at least 2 of them because the problem comes from the second one. at least for me...
thanks
Click to expand...
Click to collapse
Did you ever solve this, or is it purely hardware? I noticed a horrible squeak on PA Rom and on 3rd party cameras on stock.
It's hardware, cannot solve this
Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
catch_doon said:
Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
Click to expand...
Click to collapse
I just realized that I'm unable to upload the files so I'll provide the link to the same.
Pixel 2: https://photos.app.goo.gl/4EaQ1p1Z5JJXJDhQ2
OnePlus 5: https://photos.app.goo.gl/Co688TlgmIkFc0YB2
Both links report "Album is empty". Try uploading the files to some other sharing site (and make sure they're set so that anyone can download them - no passwords).
I'd like to add to this because this is the exact issue I've noticed on 4 separate devices at this point. It would be great to have some more people confirm whether or not it is an issue for them. Especially when I still have a week to exchange mine. I've posted this in a few places without much of a response from anyone:
I picked up a regular Pixel 2 phone a couple of days ago to finally retire my old Nexus 4. Incredible phone so far except for one glaring issue. It appears that anything recorded with the top microphone (using the Camera app, Snapchat, etc) is very quiet. If I hold my phone 1ft away from my face, I can barely hear myself at half volume. With headphones, if I use the recommended headphone volume (around a quarter volume) I can barely hear anything from a camera app recording done at a regular speaking volume. Regular calls are fine. Speakers/Headphones play everything else at expected levels. When I turn my volume to max volume, there's no distortion or clipping. Some of my friends have confirmed that recordings/snaps from me are very quiet on their phones. I would say it's roughly 2x-3x quieter than other phones I've used. It seems like there's an issue with microphone gain? No case blocking the mic. Sometimes, it seems like my mic improves but only for a few minute or two and I can't reproduce this on demand. I thought changing orientation in the camera seemed to trigger it once but subsequently it didn't work.
If I use the app Easy Voice Recorder with Main (bottom) microphone selected, everything seems to be a much better volume (still not as loud as some other phones). As soon as I select Rear (which appears to be the top mic used in other apps) it's significantly quieter, just like in the camera app.
I had a friend send me a recording from his Pixel 2 with the same issue. Both phones are up to date with 8.1 (February 5th patch). I have also tried a factory reset and safe reboot. I'm hesitant to bring my new phone into my carrier for an exchange based on this, it sounds like it might be a software bug rather than hardware. I've also met with co-workers who seem to have the same issue.. I'm aware from google searches that people have had recording volume issues with Pixel 2 XL but nobody has said anything about the regular Pixel 2.
Today I flashed back to 8.0. It also has this issue. I'm hoping to hear from some people with regular Pixel 2 phones on whether or not they have noticed a low recording volume in the camera app. I'm still in the window to exchange my phone, so I'll probably do that if I get some responses that lead me to believe it's a faulty hardware issue, but I'm not convinced at this point just because of the several phones I've witnessed with the same issue.
Even if you don't have this problem with your regular Pixel 2 phone I would love to get a response from you. Be sure to post what android version / patch you're using. Thanks!
No issues here since day one. I've had the October, November, and December updates. Recordings all sound loud and clear.
Gets fixed in November or December update
PunishedSnake said:
Gets fixed in November or December update
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Click to collapse
Which November do you mean? 2018?
I'm on February patch and the audio is clearly way too low. I took measurement comparisons with a Moto X Play and the Pixel performed 9dB below the the Motorola device. This is the difference for a single channel only because for whatever reason Google did not enable stereo recording although the device is equipped with 2 microphones. I don't know what you expect from a 800€ device but I find that anachronistic.
If you take the 2 channels on the Moto you will end up at 12dB lower audio.
2017, sorry you still have the issue. Try blowing out the mics or get it replaced.
Was there ever a fix for this issue? I just noticed this while doing some recording with an external mic. I don't notice it without the mic, and I don't have a problem with this external mic attached to other cameras.
Is there a fix for this yet?
My Pixel 2 still has this issue, very frustrating. The sound volume on the videos I record with it is very very low.
Cheers
catch_doon said:
Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
Click to expand...
Click to collapse
If you have a rooted phone there is some mods you can do directly, if not you can boost mic sensitivity using a third-party app in the play store.
But mic is loud on all my videos so it might be hardware or software related. If you post a video talking I can try to post one from mine for comparison
I bought the oneplus 6 from 1 weeks and is a very good device. There is only one big problem, the microphone on whatsapp is very low and my friends cant listen it. When i try to rec something with the stock apps or telegram or anything everythings go fine. Someone has the same problem? Thanks and good night
I have the same problem at 5T and 6. I need a solution too.
I have the exact same problem with my OnePlus 6
wintrymist said:
I have the exact same problem with my OnePlus 6
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I also have the same issue. Happen with the OnePlus6 A6000 model and it's very annoying that others can't hear me correct or have to increase the volume. Also the newest update with Android Pie UI did not solve the problem.
RobertsOnePlus16 said:
I also have the same issue. Happen with the OnePlus6 A6000 model and it's very annoying that others can't hear me correct or have to increase the volume. Also the newest update with Android Pie UI did not solve the problem.
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The issue was solved for me. I tried to use Whatsapp for business available at the google playstore. The sound is much louder and clearlier. I don't know why but I changed several times between Whatsapp and Whatsapp for business. It's solved for me.
Regards
I haven't had an issue with my mic but a custom kernel like EX Kernel gives the ability to change the mic gain so it will be more sensitive and pic up your voice better. So if you're rooted that is always an option.
I have the same issue with What's App and my One Plus 6. Really hoping to find a solution!
Same here... the voice over whatsapp is going up and down from the volume.
That problem exists since oneplus 3. Voice message in whatsapp or facebook messenger sounds like optimus prime lolz. You can google “echo sound oneplus” to make sure your not the only one. Oneplus doesnt care. If they could they would fix since the day kne but seem you have to wait forever toget it fixed.
same issue with my one plus 6
when recording video through watsaap status if there music that u wanna record its distorted even with the one plus own camera app when video recording and music is in background its distorted
Same problem on Oppo Find X2 Pro. Did you guys ever find a solution to this?
Hi guys, as per the title. Voice recordings and calls on my oneplus 7 pro are basically inaudible at a lower level if I shout at it it sounds normal but otherwise its awful.
I've heard it might be using the top speaker to record WhatsApp notes but I'm not sure. I'm rooted so is there anything I can do to sort this? Every other app seems to be perfect when using the mic. Thanks
Hi !
I recently got a Pixel 7 Pro and I'm not experiencing a lot of a bugs with it, which is great, but the only one that I have is really bothering.
The thing is that when I call certain people (or when they call me), I can ear them during 0 to 10 seconds before audio cuts out. After this delay they will still ear me but I will be unable to ear them.
I first suspected the Clear Calling feature which could consider some people as noise (which isn't nice for them) but I don't have the associated beta update so it's probably not that.
After some tests, it seems that I can make the audio come back by pressing randomly some keys on the dialer. Sound comes back for between 1 to 5 minutes after this. The problem appeared on 2 different phone apps, being "Phone by Google" and "Simple Dialer" by Simple Mobile Tools on the playstore.
I couldn't see a correlation between getting the phone to my ear and the cuts off, neither between browsing in my phone (and making the google app go into bubble mode) and the cuts off.
I really have no idea, phones of the people I got problem with are the Poco M3 and the Oneplus Nord. The Oneplus also have the "Phone by Google" application, unsure about the Poco.
Thank you for reading !
edit : Possible fix by modifying microphone authorization of the "Google" app from "only when this app is running" to "always ask" on the other phones (not on the pixel), but this still seems weird...
edit 2 : Problem appeared again today, I'm wondering if this could come from the sim card
I am experiencing the same problem, but it is related only to one contact with a Huawei mate 20 pro. Work around is to call on messenger googlechat