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Hello everybody. I have a small question for all Nexus S owners.
Does anyone else's signal strength bars fluctuate all the time? For instance mine goes from 3/4 bars to 1/4 to 0 bars and then back to 2/4 bars all within a couple of minutes in the same location.
I plugged my SIM into my BB Bold 9700 and it stays consistent at 4/5 bars. My signal db is like -103 dBM 5 asu as I type, on UMTS at the moment. EDIT: Now -111 dBM 1 asu in the very exact same spot. Wait. Now it is -97 dBm.
Does anyone else experience this or could it be my sole device? Or possibly my SIM card?
If it is a Nexus S thing, what other phone is recommended from Rogers?
Thanks for your time.
If it helps, I'm running stock Android 2.3.3.
Also is the Galaxy S Captivate from Rogers the other best phone they got on Android?
I had an evo, and it had much better signal strength and had far less dropped calls and connected much quicker to the internet. Maybe theres something in the PRL we can change or its just a hardware issue. but the nexus s 4g isn't on the same level as the evo 4g when it comes to signal strength
as stated before it's a radio issue. hopefully we will get a software update soon.
fixxxer2008 said:
as stated before it's a radio issue. hopefully we will get a software update soon.
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Click to collapse
And where exactly was this stated? If you could post a link to a thread or something, I'd appreciate it.
fadentales said:
I had an evo, and it had much better signal strength and had far less dropped calls and connected much quicker to the internet. Maybe theres something in the PRL we can change or its just a hardware issue. but the nexus s 4g isn't on the same level as the evo 4g when it comes to signal strength
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Click to collapse
Thanks for your experience. So it seems that it is a widely experienced issue. How do people live with having their phone have poor reception?
Nook000 said:
And where exactly was this stated? If you could post a link to a thread or something, I'd appreciate it.
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Click to collapse
HERE and HERE. And I guarantee an Internet search will reveal more.
good day.
chopper the dog said:
HERE and HERE. And I guarantee an Internet search will reveal more.
good day.
Click to expand...
Click to collapse
Thanks for the links.
It seems like the situation is not nearly as bad in Toronto, Canada (I was in Windsor for a while). But even in Windsor, if I set my phone to 2G, it gets 4/4 bars all the time. Note that the phone's reception is worse than my iPhone or BB Bold in Toronto too.
So is it only the 3G portion that is broken? And is it FOR SURE a software issue?
chopper the dog said:
HERE and HERE. And I guarantee an Internet search will reveal more.
good day.
Click to expand...
Click to collapse
Okay, but those are Sprint users. People keep comparing against the EVO, but how do know if the EVO just flat out has better antennas/reception. I've compared my Nexus S i9020a to my 2 other phones, the Motorola Milestone and the iPhone 3GS (oh let's not forget my ancient Nokia N82). The Nexus S is crap and is worse than the iPhone 3GS in terms of SNR. In fact it's about as bad as the iPhone 4 with death grip issues. The death grip isn't really an issue for the NS, but damn the reception to begin with SUCKS.
My question is how can you say it's a radio issue for sure? This means you know that for certain it's a software fix.
Perhaps the antenna for the Nexus S isn't good to begin with. Another benchmark I did was GPS Status on my Motorola Milestone and my former Nexus S. Both of those phones locked quickly WITHOUT SIM, meaning they use GPS only and no aGPS. The signal was strong even indoors. While sitting at my desk my Nexus S is absolutely horrendous and takes forever to lock. Even when I scoot to the window it gets barely enough signal to lock. My N1 locked anywhere in the house with great signal without SIM. This perhaps says that the Nexus S has weaker antennas overall compared to similar phones. Maybe it's a radio issue like you say, but honestly, how can you be certain it's software and NOT hardware?
Anandtech's review mentioned the Nexus S drops HSDPA down to 3G UMTS a lot, and sometimes EDGE. Why is this? Could be radio, but I notice the H and 3G switching a lot during low signal. There's more than enough people saying the signal is bad. I almost want to say everyone attributes this to radio because they're optimistic there's a fix. Sometimes you have to admit certain features of the phone just aren't strong
i.e. the N1 earpiece. no matter how much you boost it, you'll just get tinny sound, and in no way does it compare with the SGS or Motorola Droid phones.
- the iphone speaker. people say each iOS revision boosts it, but at the end of the day, the Motorola Droid phones are like boomboxes compared to the iPhone
- The NS just has bad reception. Maybe we should just admit that and move on. There's only so much radio updates can do at this point unless you're saying Samsung totally screwed it up as badly as the Captivate/Fascinate/Vibrant GPS issues.
Phone looks great, but i figure with the antenna's on the back of hte phone like that there's bound to be some "death grip" issues.
I see one thread on this forum about this issue, but since the community has grown since then i figured i'll ask again.
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
smacman said:
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
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Click to collapse
Damn, that's a little messed up..
I dont use wifi that much, but still....
any other opinions?
My girlfriend had just got her sensation yesterday and usually I'm the one to get all the new gadgets I've had the mytouch 4g, g2 4g the evo 4g and now shift and we live in a apartment and all the tmobile phone I've ever had sucked but that phone has the best connection I've ever seen or used in my house for some reason she's getting way faster speeds and of course she wouldn't let me flash anything to it like new radios or anything lol oh yea and she's also using the phone without a case
Sent from my PG06100 using Tapatalk
smacman said:
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
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Click to collapse
This. This describes the reception perfectly.
Sent from my HTC Sensation 4G using XDA App
All the reception on this phone is amazing for me. Way better than my G2 and Nexus S! Especially data and Wi-Fi reception. I never lose a 3G/4G connection and at work where I don't have signal I really on Wi-Fi calling and it works perfectly for me (My G2 used to always cut off and drop calls).
GSM reception is excellent. Better than HTC of the past. The G2/MT4G have atrocious reception especially on 4G. GSM reception is better than my Galaxy S, 3G/4G seems to trade off with the Galaxy S picking up on a weak HSPA signal more often.
WiFi reception is horrible in landscape. Fine in portrait with no hands over the top half.
zoltrix said:
any other opinions?
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I have to concur with my peers. GSM is great here in southern California, but even as I type this...I'm in portrait because landscape will cause my WiFi to drop. This only happens when I'm not next to my router...so pretty much dies all the time. I already went through 3 phones all with the same death grip, which HTC is just looking into the cause. That's what one rep told me from their USA tech support. Hope this helps
Sent from my HTC Sensation 4G
Everything has been fine for me. I haven't noticed any death grip issues with WiFi in portrait or landscape.
Cover the top of the phone and I lose WiFi, cover the bottom and I lose 2/3/4g. Thus when I hold the phone sideways I lose almost all signal.
Sent from my HTC Sensation 4G using XDA App
Thus far I have not had any deathgrip issues like most others complain about however compares to the BlackBerry I came from the radios receive much less signal side by side. Don't get me wrong I love the phone and features but signal is poor in my opinion and with my job I am around cell sites all day so I know what I should expect
Mine's just really bad when it comes to receptions -___- I get no wifi at all no matter how close I am to my router, once I cover it when on landscape mode. && how I see these people having reception when I'm on Bart(underground) I use to have full bars with my cliq down at bart, but with my sensation I don't get any service at all down there.
Jimx2 said:
Mine's just really bad when it comes to receptions -___- I get no wifi at all no matter how close I am to my router, once I cover it when on landscape mode. && how I see these people having reception when I'm on Bart(underground) I use to have full bars with my cliq down at bart, but with my sensation I don't get any service at all down there.
Click to expand...
Click to collapse
Sounds like you have a bad device
s
cellsitetechstl said:
Thus far I have not had any deathgrip issues like most others complain about however compares to the BlackBerry I came from the radios receive much less signal side by side. Don't get me wrong I love the phone and features but signal is poor in my opinion and with my job I am around cell sites all day so I know what I should expect
Click to expand...
Click to collapse
Blackberry uses a different scale to determine the amount of bar, the -dBm reading goes all the way down to -120. Android only goes down to -113 even though the actual signal can be lower than that, to -121dBm. A Galaxy S with Touchwiz can show you the real -dBm reading after -113 on Android (no bars) with it's field test mode.
yeah fortunately i do not rely on my phone for field testing we use test sets working on the antennas and lines. and we work with a remote test center that runs NRPM testing for diversity issues. (we work primarily AT&T UMTS technology work in the midwest)
wifi issue is the worst, drops in and out constantly from wifi to mobile network. dont ever use a case in your house you will lose wifi 90% of the time. dont listen to these fan boys
Hamsteriel said:
Cover the top of the phone and I lose WiFi, cover the bottom and I lose 2/3/4g. Thus when I hold the phone sideways I lose almost all signal.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
I was having the same issue for a while, but it seems to have worked itself out.
I've not had a problem with Bluetooth or WiFi, but the 2g and 3g reception is erratic wherever I go. This is on Vodafone UK.
Have tried my sim in my old HD2 and I get a much more stable signal.
just went to Bell to talk about the HTC Sensation. I asked if the lady heard anything about reception issues with the Sensation because of its design.
She said she hasn't heard of anything but she likes the new galaxy s 2 because, and i quote: "the pixels are faster even though they're the same speed"
I said "oh yea? " and left.
the responses in this thread seem to be 50/50. i guess ill need to hold one myself to test
anyone want to have input on this vs the sgs2?
Hello there,
i know that this topic has been already debated several times but I couldn't find any solution to it.
I'm running MIUI 1.8.19, android version 2.3.5, kernel version 2.6.35.7-g3cc95e3, baseband I9023XXKB3.
Wifi signal is extremely weak, few meters away from any router and the connection becomes extremely unstable making the wifi experience a total nightmare.
I've been previously tried NSCollab and also different baseband configuration files but nothing seems to get things better.
For what is worth (even though the wifi is bad anywhere and with any router) my router is a Linksys WRT150N running on DD-WRT.
The Nexus S wifi thing seems to be a little bit controversial. Some users seem having no problem with it, some other experience the same problems i do.
Question #1: is that a hardware, software or both kind of problem?
question #2 : is there any workaround that would allow me at least to comfortably browse the internet from my bedroom (5-6 mts away from my router) without getting disconnected every other 30 sec?
Thank you in advance,
D.
You kept a phone that can't hold a wifi connection over a distance of 5m? I'd have returned it on day 1.
It's normal that the distance of WIFI on smartphones is less than say a laptop or pc, but 5m is definitly not normal.
Verify w/ other wifi networks, same problem = return it. If not, bad luck, might be the combination of your phone + the router not working properly.
You can try changing radios to see of that improves your situation, for some it did.
Yes, it is normal having a weaker wi-fi but my blackberry has no problem at all. it is the nexus and it seems to be quite a widespread problem around the globe.
Well i was abroad on business and couldnt return it. Just looking for clues....
I know that netarchy's kernel uses updated wifi drivers, you can try flashing that and see if it does anything.
Sent from my Nexus S using xda premium
Hi there,
i tried several kernels: netarchy, matrix and also installed MIUI and also tried the MIUI Brainmaster ROM. Same result: in my bedroom the wifi signal score a miserable -85/90 db. Is there any kernel out there optimized for wifi? I mean, it seems that the wifi weakness on the nexus S is a common problem.
Thank you in advance.
It sounds as though you have a hardware problem or a router problem. I have to go to a room in the other side of my house to get -90 db and even then it doesn't disconnect. I have to get about 200 feet away before it disconnects.
Sent from my Nexus S using XDA App
Also it might have something to do with interference on whatever channel you are connecting on but I don't really know enough about wireless networking to help you troubleshoot that.
Sent from my Nexus S using XDA App
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
caravaggio971 said:
What i'm wondering is wheter Samsung uses different wifi chipset on the same phone cause i'm not the only one complaining about it. just google "nexus s weak wifi" and you'll see hundreds of people with the same problem.
still wondering if there's a software solution to it.
Click to expand...
Click to collapse
It has been documented that the Nexus S uses an under powered wifi chip. The chip uses less power but with that comes a weaker signal.
mine seems to be weaker than average...
Yours does seem weaker than normal, but no nexus s has decent wifi range.
What I have done is purchase 2 old linksys wrt54gl routers, have them both loaded up with DD-WRT and then link them (bridged mode or WDS if you prefer) and situate the routers in either end of my house. I have a decent sized 3 bed detached house, with a 70ft garden, I can now get a reliable wifi connection near the end of my garden on my nexus, where as previously I couldnt get to the back door
Might be an old thread, but I just traded my trusty HD2 for a Nexus S and god I hate the WIFI reception on this thing.
I am on stock 2.3.4 Rooted with KD1 radio and 2.6.35.14(Pete's) kernel. Tried just about anything out there, and nothing worked out.
Being a Pure Google experience phone, I was expecting a lot more happening for this phone, but it seems that my 2009 released HD2 was way better for all it had to offer.
Subscribing to this thread!
WIFI is fine for me, same as with HTC Desire, and stronger than iPhone 3G...
Its terrible on my Sprint Nexus.
Where I have an Ipod touch and a LG Optimus, they get an 'excellent' connection anywhere in the house. The Nexus drops the connection all the time, shows a 'poor' 5Mbps connection.
Will swapping the phone do any good?
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Gorbi_gr said:
OK.
I bought my Nexus S yesterday and I was soooo disappointed because of its poor wifi reception... But...
I am a network Administrator and a few minutes ago i just couldn't beleive that about 10 meters away from our Cisco Antennas i had about 89db signal so i started playing... and guess what i now have 55dbs at the same spot! What i found out is that Nexus S doesn't work well with High Frequencies so I disabled channels 8-13 and my AP had to work on the low channels and BAM! everything works fine now (My phone is in stock FW)
I hope I helped
Click to expand...
Click to collapse
Awesome tip! Thank you so much
I found this channel number which it uses to make no difference to the wifi performance.
I tried channels 1,6,11, no difference.
The phone just has poor wifi.
As a note, usually I don't use the low channel '1', as this gets interference from microwaves more than the upper channels.
just bought a Nexus and and experiencing heavy wifi issues.
I tried changing AP channel but doesn't fix.
Testing signal strenght with a LG Optimus one for comparison:
1- LG: -72db. stable
2- Nexus S: -85db web pages loading fails quite often.
Tomorrow my NS will return to the store. Bye Bye
I had a longer, more detailed post, then accidentally refreshed the page... :good:
Bottom line was my S6 has reverted to 3G a few times over the weekend in places where it shouldn't. I've owned all the VoLTE devices on Verizon so far, and none of them did this. Data is also very slow at times. It could be a fluke - maybe VZW was tweaking some stuff locally over the weekend. But it feels eerily similar to when LTE was first introduced back in 2011 and so many of those early LTE devices had problems managing LTE and 3G.
That combined with the, so far, completely inconsistent battery life with cell standby issues has me a bit concerned. I love this phone overall - it feels like the total package. I hope this (and battery) isn't its one glaring weakness.
I'm just curious what other Verizon users' experience has been so far.
Same here
jntdroid said:
I had a longer, more detailed post, then accidentally refreshed the page... :good:
Bottom line was my S6 has reverted to 3G a few times over the weekend in places where it shouldn't. I've owned all the VoLTE devices on Verizon so far, and none of them did this. Data is also very slow at times. It could be a fluke - maybe VZW was tweaking some stuff locally over the weekend. But it feels eerily similar to when LTE was first introduced back in 2011 and so many of those early LTE devices had problems managing LTE and 3G.
That combined with the, so far, completely inconsistent battery life with cell standby issues has me a bit concerned. I love this phone overall - it feels like the total package. I hope this (and battery) isn't its one glaring weakness.
I'm just curious what other Verizon users' experience has been so far.
Click to expand...
Click to collapse
I noticed the same thing a few times on my VZW S6 Edge. A web page would load super slow or it would be on 3g, when my note 4 never had this issue. Part of it could be the fact that Samsung went from using qualcomm chips for the radios to in house chips. Qualcomm has been making and updating radio chips for practically every Mfgs phones for years. I'm thinking samsung just doesnt have the experience that Qualcomm does. Hopefully its just a matter of a firmware update.
Drhoot said:
I noticed the same thing a few times on my VZW S6 Edge. A web page would load super slow or it would be on 3g, when my note 4 never had this issue. Part of it could be the fact that Samsung went from using qualcomm chips for the radios to in house chips. Qualcomm has been making and updating radio chips for practically every Mfgs phones for years. I'm thinking samsung just doesnt have the experience that Qualcomm does. Hopefully its just a matter of a firmware update.
Click to expand...
Click to collapse
The VZW and SPRINT versions actually have QCOM modem chips as opposed to their own Shannon modem. The Antenna configuration and other parts are completely different from other phones or previous Samsung phones.
my 2 cents
equake said:
The VZW and SPRINT versions actually have QCOM modem chips as opposed to their own Shannon modem. The Antenna configuration and other parts are completely different from other phones or previous Samsung phones.
my 2 cents
Click to expand...
Click to collapse
Ahh, thanks for clarifying. I read that they used their own chips instead of QCOM. Guess the CDMA variants are different. I assumed that could be part of the problem.
Drhoot said:
Ahh, thanks for clarifying. I read that they used their own chips instead of QCOM. Guess the CDMA variants are different. I assumed that could be part of the problem.
Click to expand...
Click to collapse
Every model is somewhat different. My S4 gets decent LTE reception while my wife's S5 switches to 3G in the same place. It's also the the S/W on the phone. The Lollipop update on the phones have been lowering the connection quality in my opinion. The S5 had better reception when on 4.4.x
my 2 cents
I also noticed this. At home, I have fair LTE connectivity usually around -105 to -115dBm, and on my previous G3 I always remained connected to LTE. Now on the S6, I have similar signal levels but it often drops to 3G or even 1x.
geoff5093 said:
I also noticed this. At home, I have fair LTE connectivity usually around -105 to -115dBm, and on my previous G3 I always remained connected to LTE. Now on the S6, I have similar signal levels but it often drops to 3G or even 1x.
Click to expand...
Click to collapse
Yes, this exactly. My signal level is "normal", but it's switching to 3G. That makes me think it's a software tweak, which is good I guess. But I still hate the similar feeling to 2011...
jntdroid said:
I had a longer, more detailed post, then accidentally refreshed the page... :good:
Bottom line was my S6 has reverted to 3G a few times over the weekend in places where it shouldn't. I've owned all the VoLTE devices on Verizon so far, and none of them did this. Data is also very slow at times. It could be a fluke - maybe VZW was tweaking some stuff locally over the weekend. But it feels eerily similar to when LTE was first introduced back in 2011 and so many of those early LTE devices had problems managing LTE and 3G.
That combined with the, so far, completely inconsistent battery life with cell standby issues has me a bit concerned. I love this phone overall - it feels like the total package. I hope this (and battery) isn't its one glaring weakness.
I'm just curious what other Verizon users' experience has been so far.
Click to expand...
Click to collapse
I am having the same experience. Areas that were very strong 4G LTE on both my S4, S5 and even an iPhone 6 are switching to 3G. This is very disheartening to me and hope very much so its a software tweak and not because of a larger hardware issue.
lilsalmon said:
I am having the same experience. Areas that were very strong 4G LTE on both my S4, S5 and even an iPhone 6 are switching to 3G. This is very disheartening to me and hope very much so its a software tweak and not because of a larger hardware issue.
Click to expand...
Click to collapse
I know in the past, the hand-off to 3G too "early" was typically software related... but if the radio is weak (which I'm not convinced is the issue), software tweaks might only go so far.
Mine goes from LTE to 1x. Don't even see 3G. Lol
So just now I'm driving home and talking with my wife like I do every day of the week through the exact same area. On previous devices the LTE signal was weaker through this area (normally 2 bars depending on the phone), but I've never had any problems. Today, with the S6, my wife kept complaining that I was cutting out a lot. I looked down and had that first little dot of a bar and that's it. Within a minute or so the call completely dropped. I'm always frustrated with Verizon's handling of VoLTE, but this doesn't help the case for the S6 either.
droidiac13 said:
Mine goes from LTE to 1x. Don't even see 3G. Lol
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I assume that's not normal behavior?
jntdroid said:
I assume that's not normal behavior?
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Click to collapse
I wouldn't think so, but who knows.
I to have noticed my S6 on 3G a lot, I have dropped about 4 calls today to..That is not normal, together with the poor battery life I'm thinking this sucker is probably going back.
sprke said:
I to have noticed my S6 on 3G a lot, I have dropped about 4 calls today to..That is not normal, together with the poor battery life I'm getting this sucker is probably going back.
Click to expand...
Click to collapse
So frustrating b/c it's such a great device otherwise. I'm still hopeful, though...
jntdroid said:
So frustrating b/c it's such a great device otherwise. I'm still hopeful, though...
Click to expand...
Click to collapse
Love the size, feel and screen. Another thing that happens is it will power off overnight while charging... How's that going to work if I depend on it for alarms?
Again this morning... dropped to 3G twice - once on my way to work (dropped call) and for about 15 minutes in my office. Both places that, historically, have never had any issues (edit: though they are places where LTE isn't the strongest - but never have I dropped to 3G). It's only a problem about 10% of the time, but it's a frustrating 10%, and a 10% I haven't had to deal with in a LONG time.
I have a friend who works for Samsung mobile US. From what he is telling me they are aware of the issue and are already planning a software release. It's noted in the bug fixes as "Radio Attenuation" It's already with Verizon for testing and approval, but doesn't have a firm release date because we all know how Verizon is with software releases.
He actually said this is due to the shorting testing period with vzw this launch.
So here is hoping this is resolved via a software update and not a longer standing hardware issue.
Quick question, is the S6 single antenna?
I'm guessing the S6 Edge is like the other Edge. Screen takes away an antenna.
This is disgusting from my point of view. From the exact same spot I generally pull between 18Mbs to 20Mbs... religiously for over a year on an S5 OR S4.
Why in the he'll is it so hard to get a phone right? They did everything else right with this phone and launch and now we have take. 2 generations steps backwards with the radios.
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
Bugsy46 said:
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
Click to expand...
Click to collapse
Hi!! I have the terminal for about 1 week. I have the same problem. I have Vodafone Spain. I think it is a software problem because I have compared with a Realme x2Pro and the indicator is very good, the values are similar in Xperia. So I think it is an OS problem. Without any coverage bars, the phone makes calls without problems. They are not cut or similar.
That's good to hear thanks! Hopefully Sony can be made aware of this and provide a software update! As I type this it's sat between 0 and 1 bar
Do you have Vodafone ROM? Flashing an original Sony ROM may fix the problem. Can be?
It's pretty much out of the box and updated to the latest software. Interestingly my H+ speed is twice as fast as my 4G speed!
I've just logged in to create a thread about this problem, and I see that I'm not the only one experiencing it. It's really frustrating, my previous device (essential) in the same spot with the same sim card, can achieve 3(!) times faster download speed
Sent from my XQ-AS52 using Tapatalk
Same problem here with wifi and 3g (h).
Waiting fix for this issue..
I want to think that it is a software problem. Seeing that there are many people with the same problem, I do not think that all the devices are bad.
Unless the issue is due to hardware by design. They might've opted for a cheaper antenna system that doesn't get enough signal. In that case we're screwed.
I read quite a few posts regarding the X1ii having the same issue, that doesn't give me much hope! Thankfully I'm in the 14 day return period so I will keep an eye on this thread and also the signal when I'm in the car etc.
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
thepersona said:
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
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You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
The speeds I tested personally have huge differences, so at least for me, there is a significant difference
Sent from my XQ-AS52 using Tapatalk
Befree197 said:
You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
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I am really hoping that it's a software bug and nothing more. Hopefully it will get addressed. it was interesting going into my local Telus having neither of the representatives in store know what VOLTE was. I was baffled I figured people that work there would have an idea of the services involved or bundled with what they're offering LOL but I think I'm better off dealing with tech support hahaha
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
Ah, finally the same issues as I am experiencing. I also have only one or sometimes zero bars. The people I call also tell me connection is bad. Sounds drop, we can't talk simultaneously and so on. Sometimes I can't even internet with wifi. I also hear people on the phone that sounds drop.
I don't feel comfortable about all the suggestions to enable or disable stuff in the default settings, set preferred network to only 4g or disables 5g;
1- I tried this but doesn't make a difference
2- This should work out of the box. I have several phones (samsung, Iphone, Oneplus) and none of these have these problems.
Sometimes I do have full bars, and the internet is very good. I noticed this yesterday. And once on the other side told me the quality was allright, but almost all the time the strength is zero to one bar and quality is really bad.
I also tried a new simcard, no difference. Vodafone also sent it to repaird and I got a complete boardswap, but no difference.
linom said:
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
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Here are some stats
https://i.ibb.co/2SwYRRg/mobile-network-standby.png
https://i.ibb.co/5jmytx3/standby-drain.png
https://i.ibb.co/WpztLJN/signal-strength.png
https://i.ibb.co/hdDg6nL/network-cell-info-xperia.png
https://i.ibb.co/RSQwn3Z/network-cell-info-pocophone.jpg
It's really disappointing for a phone that costs around 900 euros to suck at the most important task that it has to do. Yesterday I was sitting with a friend of mine that has an OnePlus 6T. He had full bars and I was between 1 and 2 bars. I haven't seen full bars ANYWHERE. I don't know what is wrong, I hope it's a software bug or something, but I'm not optimistic about that
Sent from my XQ-AS52 using Tapatalk
to compare signal quality you have to download netmonster, bars are not good to make a comparison, however compared to my old mate 20 pro the signal quality is good despite sometimes i have 1 bar if you open netmonster you can see good value, no complain at all , btw i live in Rome.
But I experience also bad quality. WiFi and cellular. My Samsung, iPhone and OnePlus didn't have problems with my WiFi also it's was weak upstairs, but my Sony has sometimes no WiFi at all.
And when calling, not over WiFi, sounds is bad, is dropping a lot.
Looks like Sony can't handle a weak signal as good as other phones?