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Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.
I've been searching for a real answer to this question high and low... and yet the answer doesn't seem sufficient.
I am using the stock Gmail app (2.2). I'm trying to get push emails -- but it doesn't push, mostly because it doesn't seem that my account syncs very often even with auto-sync turned on. For example, I went to the Account window at 2:58pm, and it said the last sync was at 2:33pm, so I wasn't getting "push" email in the interim at all.
How do I consistently ensure that my Gmails arrive regularly and avoid this sync issue that obviously isn't a real "push"? I can't be getting emails on my phone 25 minutes after they're sent. And there's no way to set the frequency apparently, at least not with the Gmail app.
So does the lack of response mean that nobody knows the answer? Surely I can't be the only one this is affecting.
You are not alone ;-)
I am having the same issues today, (I flashed and unofficial version of gingerbread on my Desire yesterday)
With Android 2.2, I had no problems, I have no idea what the sync frequency was, but it seemed adequate. With Android 2.3, I am having the same kind of issues. My laptop knows I have new mail, but my phone doesn't.
If it is not possible to find out or update the sync frequency, then there are some gmail notifier apps in the market which may provide an acceptable solution.
Interesting, this was a problem for me always (2.1 and now 2.2). I thought it was attributed to the internal Android sync which seems to me to occur every 30 minutes (even though the "auto sync" checkbox should mean a little more frequently, no)?
What Gmail notifier apps would you recommend, and do they bypass the internal "Accounts and sync" settings? That's not the ideal solution at all, but I'll take it if it means my Android will check emails more frequently -- like as they arrive.
Hi,
I had the same problem after flashing CM7.
Under menu, accounts (Were you can see all accounts you sync with) press on Gmail account. There you need check if everything is activated.
On my phone the checkbox for sync gmail was missed. Contacts and calender where checked
sent from my Desire.
ROM: CM7
TABLE: CM
Jejja80 said:
On my phone the checkbox for sync gmail was missed. Contacts and calender where checked
Click to expand...
Click to collapse
Gmail is checked for me. My settings are correct. Like I said before, it's syncing every 30 minutes. That's not acceptable if my emails are really "push" as this doesn't seem like "push" to me.
tamarw said:
Gmail is checked for me. My settings are correct. Like I said before, it's syncing every 30 minutes. That's not acceptable if my emails are really "push" as this doesn't seem like "push" to me.
Click to expand...
Click to collapse
Ok, cant help you then. Push is working for me.
Hope you find a solution soon...
sent from my Desire.
ROM: CM7
TABLE: CM
Possibly a stupid question, but, on your main accounts and sync page, do you have "background data" checked? I have that checked and auto-sync checked and I get my G-Mail on my phone about 10 seconds after I get it on my desktop. Just asking because I don't see that mentioned anywhere here. BTW--I am running CM7.
I have Background data, and Auto-sync both ticked. I have now been waiting several hours for emails (that I know are waiting) to appear - they haven't, so I'm not even getting 30 minute responses.
The "Sync all" button has no effect either, so I guess that my problem is different
That is using 2 gmail accounts, both correctly setup - in theory.
OK, my problem is fixed. I switched off auto-sync, then I was able to manually sync everything: mail,calendar,contacts,books. I then switched auto sync back on, and now I am being notified of email from all sources in 2-3 minutes.
Yup, Background data is on. maersi - this might be my issue. Trying it and will see what happens.
As you know, you can setup Google Mail as an "Exchange" account in Android and iPhone devices (Google also have a "Help" page on this). The benefit is that you get "push" emails. In the Thunderbolt, you can do so using the HTC Mail application.
I can set this up easily and it works for the initial syncing. However, afterwards, I'll see the following happens:
1) The sync icon keep showing up 90% of the time I have been using the phone. Something is going on that causes it to keep syncing and (for sure) drains battery.
2). Half the time, I'll get error "Exchange Synchronization error.." or something like that. Now the sync icon will have an exclamation mark on it.
Interestingly, this does NOT happen to my work email, which is a true Exchange email solution.
Additionally, this sync error did not happen when I had my iPhone 3GS and iPhone 4. They're both just chugging along just fine.
So it seems the problem is with Thunderbolt, but I am not sure. Anyone have this kind of problem?
I've had this same issue. Would really like to have all my messages available in one place but found exchange gmail to be unusable.
Logging into this site via my device and signing in fixed the credential issue.
Even with the error I was still getting my e-mail's it was just annoying.
https://www.google.com/accounts/DisplayUnlockCaptcha
On 5/19/11 I noticed my phone was getting hot and was not responding when I hit the red key to wake it up. I thought I had an application that was causing the problem so after dealing with it for a couple of days I did a hard reset and started rebuilding my phone app by app.
Well, it didn't take long before it started happening again. At this point I had only configured my email accounts, 1 gmail and 2 other. I thought my phone was about to die (it just came off warranty last month). Then I noticed that tmail.exe was running and consuming ~95% cpu. I figured it was something to do with sending and receiving mail so I went to my email accounts and found that my gmail account was stuck at logging on.
I deleted the gmail account and the problem has gone away. This is not an acceptable solution because I get most of my mail through gmail.
My question is this: WTF is google trying to do now that our email accounts lock up our winmo phones and is this happening to any other os's?
John
This started happening to me as well on my Touch Pro 2.
tmail.exe gets stuck at 100% and when I open gmail it appears to be hung at "disconnecting"
The account works fine if I click send/receive manually. This just started happening a few days ago.
Subbing to this thread.
Another person with the same problem:
http://www.google.com/support/forum/p/gmail/thread?tid=331d0e5691783390&hl=en
I suspect most people are not savvy enough to realize the problem is tmail-gmail.
Count me in on this problem too. HTC HD2, WM6.5. First noticed something was up on Friday morning (5/20) when I woke up and my phone was dead. Recharged during the day but the battery was still draining and phone was running hot! Sure enough, tmail.exe running 95% cpu. I've just deleted my gmail account, but this isn't really a solution of course. Prior to that, I tried switching over from imap to pop, both via gmail settings and on the phone, but that didn't stop tmail from jamming up again upon manual send/receive. I'm sorry that I have nothing to add except more confirmation of the problem.
this problem was reported first in duttys rom thread.there is quite some discussion on that matter over there.it could be interesting to work on a solution here instead of in the rom thread.
user ny_limited has done some detective work already.maybe he can come over here.
Same problem on Xperia X1 runnning WM6.5 (826x rom).
T-Mobile forums thread on this issue.
Google Mobile forums thread on this issue.
XDA HD2 thread on this issue.
Just so we're clear, this is a problem with Google. They changed a bit of data within their IMAP processing at or around 1900 on 19 May 2011 EST. This is when the problems began rolling out. Google is the one that needs to fix the problem. It is in no way related to anyone's ROM.
To fix the problem temporarily, you can switch Gmail to use POP3 access instead of IMAP or set it up as an exchange server. The exchange server would consume far less battery than either IMAP or POP. Do a search for the settings. It's pretty simple.
EDIT: Google is aware of the problem and is working to fix it. Check the following thread for updates into the matter.
IMAP access from POutlook is randomly hanging - Windows Mobile 6.5.x
Temp Fix
I saw this in the Google thread and tested it. It works!!
In your mail configuration, go into manual setup and change the server address to POP.GMAIL.COM. Yes, IMAP works on pop address and it connects/disconnects correctly. ;)
EDIT: Google must have made a change because both addresses resolve to the same server. What was once a hard failure every time now seems to work for a while but some are reporting that it still eventually hangs tmail. Let's hope they're rolling out a fix...
Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.
justmeandmyphone said:
Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.
Click to expand...
Click to collapse
I have tried this multiple times since Friday and the Gmail account still locks up after one or two attempts to send/receive.
Yeah, in the meantime i can confirm this. After a few hours tmail began freezing again.
I have this issue too; it's been going on for a while actually, but I have slightly different symptoms; initially it would be stuck at logging on, and I could press send receive to kick start it. At a later point in time, pressing send receive causes it to hang at disconnect. This persists across multiple hard resets, and occurs randomly.
Just this morning I cannot get it to work no matter what I do...
I confirmed tmail.exe eating 100% of the cpu, and there have been more than a few cases of my freshly charged battery near dead only a few hours later, with gmail "logging on".
And to whoever said imap uses more battery than activesync; get the imap pusher service. Uses less battery and you don't have to put up with activesync's crap
Same stuff today, Duttys v25 HD2 RUS. Missed my morning wakeup call, cause of it.
So, as a temporary fix, I created an account at Yahoo! and forwarded all mail from Gmail to it.
Update:
http://www.google.com/support/forum...869ff02960004a41d457a8bf4&hl=en did the trick!
Google fixed the issue.
Hi everyone,
I've had a Pixel 2 (128 GB), since November. Had no issues until 2-3 days ago, I noticed that under the notifications it says "Syncing mail..." and just stays there forever. I've got 3 different mail accounts (Gmail, Hotmail, work), I've turned off syncing to all 3 accounts but the notification remains. I'm unable to force stop, and the only way to make it go away is to turn on airplane mode and reboot the phone. But the moment I turn data back on the message comes back.
Anyone got any clues as to what's going on?
Thanks.
Had this issue, too. Removed my Outlook Mail Account and added it again... Solved the problem for me.
Gesendet von meinem Pixel 2 mit Tapatalk
Clear data and configure again
Sent from my Pixel 2 using my fingers on the keyboard.
Same issue happening for me as well......Cleared data and cache, didn't fix it, removed account and put it back, still didn't fix it. Seems to have started after the most recent Gmail app update.
gmail has been very buggy with this phone. Emails come late or don't sync until multiple attempts.
I have the exact same issue on a Nexus 6P. It happened during the Oreo beta, then went away after public release. Came back this week. I have done all of the steps above - still a constant notification. Super annoying.
Same thing here on OnePlus 3 Oreo
It just started happening last week on my OnePlus 3 with Android Oreo and it annoyed me enough to Google the problem and I landed here. I haven't tried anything yet and not going to (too much work to resync multiple accounts) - this seems like a bad app update. Going to wait it out until the next one.
Same issue, some more info
I have the same issue, it seems to be related to work accounts going through Exchange. If you remove your work account the notification goes away. But if I add it again I still have the same problem. It is also only an issue on Oreo, I have seen that OnePlus users are now having the same problem after updating their devices. For now I have configured my work Exchange email to use IMAP, this gets rid of the syncing message but email is no longer pushed, it gets synced every 15mins
Alternatively you can un-install updates from Gmail and turn off auto update on the Gmail app and then add your Exchange account, this seems to get rid of the constant mail syncing message.
Got the same issue on my HTC 10 after upgrading to Oreo, tried removing and re-adding the exchange account and clearing cache and data but nothing gets rid of it.
I am getting this on my OG Pixel. Probably not something Pixel/Pixel2 related, sounds a lot more like Oreo/Gmail APP related (not specifically gmail itself, just the app).
If I had to pose a guess, this is likely Exchange sync, where some function of exchange sync in gmail is causing the app to prompt this constantly. I won't venture a guess what, though I have a theory. In either way, it's annoying and seemingly benign. as in, it causes no problems either with sync or with the phone, but if you're like me and like to have a neat and tidy notification bar, it will drive you utterly mad.
This comes and goes for me, it's not consistent. Usually toggling WiFi on and off makes it go away after connecting and reconnecting to a network. I have an Exchange account added.
I found out that my issue was that I my outlook already syncs with my Gmail, so i didn't actual have to add my outlook account. It was "gmailified" already.
Solved this issue on my Samsung M30s
I tried all the methods shared by other users, however finally I logged out and login again my email account, then restarted the device to resolve this constant syncing email issue.
I hope it would be helpful to others as well.