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Keyboard registering multiple taps

Not totally sure how to describe this, but my Optimus 3D seems to be registering a single tap on the on-screen keyboard as multiple presses, usually 2-3. Has anyone else experienced this issue? Is it more of an android issue rather than with the phone? Or could it possibly be resolved through the installation of an alternative keyboard from the market?
The issue seems to occur both when charging and when running on battery power, and occurs in all applications I've tried it in so far. (Browser, Market, YouTube, Messaging)
I'm just concerned there could be an issue with the screen, so I'd like to try and get it sorted sooner rather than later, since once you go past a week or two getting a faulty phone handset sorted becomes a nightmare with retailers.

Lagamorph said:
Not totally sure how to describe this, but my Optimus 3D seems to be registering a single tap on the on-screen keyboard as multiple presses, usually 2-3. Has anyone else experienced this issue? Is it more of an android issue rather than with the phone? Or could it possibly be resolved through the installation of an alternative keyboard from the market?
The issue seems to occur both when charging and when running on battery power, and occurs in all applications I've tried it in so far. (Browser, Market, YouTube, Messaging)
I'm just concerned there could be an issue with the screen, so I'd like to try and get it sorted sooner rather than later, since once you go past a week or two getting a faulty phone handset sorted becomes a nightmare with retailers.
Click to expand...
Click to collapse
The screen of the phone is very very sensitive. What happens is that you touch the letter and then before you have the time to remove it the phone registers a continuing press. This happens because even if you dont tap with the same presure, the phone still picks up a presure and registers more taps. It isn't really something you should worry about.

Ahhh I see. Is there a way to reduce the sensitivity at all? It's a rather annoying bug and makes it next to impossible to type anything longer than just a few words using the on-screen keyboard.

Lagamorph said:
Not totally sure how to describe this, but my Optimus 3D seems to be registering a single tap on the on-screen keyboard as multiple presses, usually 2-3. Has anyone else experienced this issue? Is it more of an android issue rather than with the phone? Or could it possibly be resolved through the installation of an alternative keyboard from the market?
The issue seems to occur both when charging and when running on battery power, and occurs in all applications I've tried it in so far. (Browser, Market, YouTube, Messaging)
I'm just concerned there could be an issue with the screen, so I'd like to try and get it sorted sooner rather than later, since once you go past a week or two getting a faulty phone handset sorted becomes a nightmare with retailers.
Click to expand...
Click to collapse
I would recommend you to compare your phone with another O3D if you can. If some other O3D's work nice for you, then probably it is a harware defect.
I have never experienced such a problem on mine.

Hm, I don't know anybody else with one, however the store I bought it from did have a demonstration unit so I can pop in and try out theirs to see if it also has the same issue. If not at least I can demonstrate the problem to them.

Lagamorph said:
Hm, I don't know anybody else with one, however the store I bought it from did have a demonstration unit so I can pop in and try out theirs to see if it also has the same issue. If not at least I can demonstrate the problem to them.
Click to expand...
Click to collapse
Sounds like a plan to me

I had the same problem as the OP.
It was not from the beginning and started totally unexpected and there was a very noticeable difference before/after. Typing became almost impossible, had to do it veeery carefully.
However, a simple reboot solved my problem. Didn't happen to me again since...

Hi, totally new to Android after being with Apple a long time but loving my O3D except battery life but i'll live with that.
Does have a few niggles but it makes my iphone look sooo out dated!
Right, i have similar issue with letters duplicating but it only happens every now and then and is cured by restarting the phone.
Looks like a software glitch because typing on this phone is as good as when i use my iphone. I'm more than happy with the sensitivity.

I never thought of restarting the phone, but I've done it now and it seems to have fixed the problem. Now I just need to get used to the bigger screen then my crappy old iphone.

I love the screen size in general, though I downloaded a pinball game that only works in portrait which is not really playable because the phone is too heavy to hold only with the bottom.
Its certainly a lot easier to type than I expected coming from the N900. I really REALLY wanted something like the Optimus 3D but with a real keyboard, but sadly I can't see it happening. This "thinner is better" fad really winds me up, I prefer function over form any day of the week.
Speaking of typing, I certainly have had the key repeat problem - I thought it was a build up of grease on the touch screen confusing it. It was quite annoying as my first impression was that typing on this thing is almost as good as a hardware keyboard, then the key repeat issue surfaced. Lets see if firmware 10d fixes it.

update to HTC_IME and u wont have such problem anymore. I had same issue with standart LG keyboard

I'm having the same problem with my keyboard.
It started recently and it's very annoying to try to write a txt with a such sensitive response from the keyboard.
Restating the phone seems to have sorted the problem but, it's weird...

i had this same problem after using the phone perfectly for 2 weeks it suddenly started this annoying habit,i took it back to the carphone warehouse and they exchanged it,so far the replacement is fine.

Touchscreen sensitivity issue

Hi there guys,
I've been researching on this problem i've got with my Oneplus. It seems that the touchscreen is'nt responsive enough.
Often when i'm scrolling trough (for example) facebook, the phone has a hard time recognizing my swipes, and picks up regular touches instead. Which is causing me to open or like posts when i'm just trying to scroll trough. If i'm scrolling trough my homescreens while just slightly touching the screen, it acts up really hard.
The screen just isn't responsive enough imo.
I'm wondering if other people got the same issue, and if it is hardware or software related.
See this topic for more information: Click here

Sounds like
http://forum.xda-developers.com/showthread.php?t=2832822

drakester09 said:
Sounds like
http://forum.xda-developers.com/showthread.php?t=2832822
Click to expand...
Click to collapse
It is different than ghost-touches.
I noticed there is a topic on xda about this problem already: Click
I hope this can be fixed with a software update.

joeyzbg said:
Hi there guys,
I've been researching on this problem i've got with my Oneplus. It seems that the touchscreen is'nt responsive enough.
Often when i'm scrolling trough (for example) facebook, the phone has a hard time recognizing my swipes, and picks up regular touches instead. Which is causing me to open or like posts when i'm just trying to scroll trough. If i'm scrolling trough my homescreens while just slightly touching the screen, it acts up really hard.
The screen just isn't responsive enough imo.
I'm wondering if other people got the same issue, and if it is hardware or software related.
See this topic for more information: Click here
Click to expand...
Click to collapse
Funny. I have my oneplus one since a week ago more or less and i also noticed this issue in the very first days of use. Now i've opened facebook app to make some scrolling and see if the problem is still there and i have to say that i don't notice it anymore. Strange, but this is what i feel O_O

DuckMcQUack said:
Funny. I have my oneplus one since a week ago more or less and i also noticed this issue in the very first days of use. Now i've opened facebook app to make some scrolling and see if the problem is still there and i have to say that i don't notice it anymore. Strange, but this is what i feel O_O
Click to expand...
Click to collapse
Hmm, maybe you just got used to press a bit harder onto the screen (which helps). Would be great if it's really disapearing after a while
Got mine for 3 days now.

joeyzbg said:
Hmm, maybe you just got used to press a bit harder onto the screen (which helps). Would be great if it's really disapearing after a while
Got mine for 3 days now.
Click to expand...
Click to collapse
It really may be...just get used to New display settings and you will be out of problem too then!
Inviato dal mio One utilizzando Tapatalk

I have the exact same issue with my OnePlus after 3 weeks of use. At first it was the swype issue where the phone wasn't picking up swypes properly on the middle left side of my screen. I use a pattern unlock so it's annoying when the dots don't connect.
The next thing was not picking up my touches properly so when ever I use SwiftKey and they recommend words, I could never properly select it because the touchscreen wasn't registering properly.
I did a factory reset and it solved the problem at first but it's now back after 2 days. It's not as bad as before but still persistent. There are tons of people on Redit, Cyanogen and the OnePlus forums that are reporting the same problem.
The good news is it seems like a software and not hardware issue, hopefully the permanent fix can come soon.

Possible solution to the supposed OnePlus One touch sensitivity problem
Settings→Developer Options→ Scroll About Half Way and UNcheck "block gesture touch events"
Also try and see if unchecking "Adaptive backlight" in Settings→Display & lights→ Adaptive backlight, helps.
Of course none of these are permanent solutions. And this problem is real. But maybe the "solutions" above help.

ive not had these issues just yet. but i do get annoyed by gesture control

This still needs to be addressed. It's almost as bad as an old capacitive touch screen!

I got my phone maybe a month after it was released. After exactly 4 months the touchscreen input died and lost all sensitivity. Typing became impossible. After going back and fourth with support for 2 months they finally sent me another one. The new one was excellent for EXACTLY FOUR MONTHS!! Almost to the DAY! My damn touch is broken again and I can't type. I'm furious! I'm also 1wk outside warranty.
With the first phone I tried every hack, crack, rom, reformat, anything I could find. Nothing would restore the touch. I assume it's a hardware issue. I've been looking around for a solution but haven't found anything. If there is anything, I would appreciate some direction.
Sorry for everyone that ever wasted their money on OnePlus, I won't be getting any more products from them...

Fingerprint Sensor not working

My fingerprint sensor will just stop working and I need to reboot it in order to make it work again. It doesn't detect my finger at all , it's like its dead. I have the Verizon s8+, pre ordered it and got it on 4/20. I don't suffer from the dqa issue but i have another s8 plus, also pre ordered that does suffer from the issue. Anyone know of a fix or know how we can bring this to light in order to get it fixed
Edit: I believe the fix is to go into lock screen and security, after which go to secure lock settings and select the lock automatically option, and set it to immediately. I tested it when my fingerprint sensor wasn't working, and it fixed it for me
Edit #2: That did not fix it forever , issue came back within 30 minutes, from my testing it appears that fidgeting with the following (1. Screen Timeout 2. The Automatic lock timer 3. Lock instantly with power key) causes the issue to disappear or appear. I have contacted Samsung about it and they suggested a factory reset, not giving 2 ****s about the issue, they couldn't even tell me if they were working on a fix.
Edit #3: wow, didn't expect this page to become so popular as I didn't think this was such a big issue, my final solution was turning off fingerprint gestures, haven't experienced the issue after that, I've tried to factory reset the phone multiple times.
P. S. I have been able to achieve better speeds with the Iris scanner, a key trick to getting it to unlock faster is to look right into the sensor, which is the smaller circle next to the camera in the top right corner

Should've clarified the dqa issue is not what i'm worried about, just wanted to point out the weirdness of these bugs, It's the fingerprint issue i'm worried about

Mine does the same thing....TMobile version....It works great, and then randomly won't work at all and I have to reboot

I have the same problem here.

Weird, I noticed this issue today

Posted in the other thread about the same problem. I noticed this today as well. Most of the time significantly moving the phone and scanning my finger again seems to work. I am yet to encounter this issue when the phone is actually unlocked authenticating to an app or something. So far it all seems to be limited to the lock screen in that the phone does not want to register a scan of the finger at all, as though the scanner is not there.

Same
GGgamer16 said:
My fingerprint sensor will just stop working and I need to reboot it in order to make it work again. It doesn't detect my finger at all , it's like its dead. I have the Verizon s8+, pre ordered it and got it on 4/20. I don't suffer from the dqa issue but i have another s8 plus, also pre ordered that does suffer from the issue. Anyone know of a fix or know how we can bring this to light in order to get it fixed
Click to expand...
Click to collapse
Same, I really dont want to get a new one. I need a answer and your the only post of source that has the same problem as me.

Same issues here, very annoying. T-Mobile version. We have two S8 and one of them is working fine, the other one it's having fingerprint issues. Any ideas on how to fix this? I hope is a software issue.

johnminea said:
Same issues here, very annoying. T-Mobile version. We have two S8 and one of them is working fine, the other one it's having fingerprint issues. Any ideas on how to fix this? I hope is a software issue.
Click to expand...
Click to collapse
I think it is software related. It seems to intermittent and in my case seems to be related to limited movement before scanning the finger as I only see this when trying to unlock. In other words, it seems the unlock needs an accelerator event before unlock event to work, and no movement such as a finger resting on the screen doesn't detect.

Have you tried disabling Optimize Battery Usage for the Fingerprint system app?

Mine is doing the same thing. It's almost completey random as to when the fingerprint sensor works. It's not as if it isn't recognizing my fingerprint, it's as if the sensor is completely dead or inactive. I'm tempted to return the phone and re-order but I have a trip coming up that I would like the phone for but if I wait until I return I will be past my 20 days.
Very frustrating after having to return my Note 7 like 3 times.
Does this seem software related?

Not sure it is software related. I have another S8, same carrier (T-Mobile) same firmware same software updates, version etc. Both came on April 19. Mine is having issues since I got it, the other one 7 days later no issues at all. I called Samsung and they told me if a factory reset does not solve the issue, to go to the store and get a new one. I will get a replacement tomorrow. I am on the edge with Samsung coming from a Note 7 user....

johnminea said:
Not sure it is software related. I have another S8, same carrier (T-Mobile) same firmware same software updates, version etc. Both came on April 19. Mine is having issues since I got it, the other one 7 days later no issues at all. I called Samsung and they told me if a factory reset does not solve the issue, to go to the store and get a new one. I will get a replacement tomorrow. I am on the edge with Samsung coming from a Note 7 user....
Click to expand...
Click to collapse
That's good to know. I ordered mine online through T-Mobile and they require me to send it back through the mail. They won't let me exchange it in store. So dumb. They also won't send me out the replacement before I send the broken one back. Looks like I will be without a phone for a few days.
I'm getting real sick of this loss of quality control with Samsung.
'

Yeah same here, but. You can call customer service and ask them to send the replacement phone at a store near you. This is what they have done for me. I will go tomorrow to pick up the replacement phone and I will give them back the old one. Is stupid but it is what it is. I think because the stores are individual franchises, maybe. who the heck knows. If the second one does the same I am pretty much done with Samsung. I had enough with my Note 7, now this. grrr

So this morning I once again had the sensor shut down. It's not just on the lock screen. After unlocking with the pin I was unable to use the fingerprint sensor to bring the notification menu down either.
I'm going to go to Verizon after work today and get a replacement.

I had no time to go and get the replacement today. However, no issues in the last 48 hours. For some reason is just working. I might go tomorrow and get a new one just to be on the safe side, I hope.

johnminea said:
I had no time to go and get the replacement today. However, no issues in the last 48 hours. For some reason is just working. I might go tomorrow and get a new one just to be on the safe side, I hope.
Click to expand...
Click to collapse
Mine happened first on 4/20 and it had not done it again until today. So I'm just going to go in and exchange it.

Gary02468 said:
Have you tried disabling Optimize Battery Usage for the Fingerprint system app?
Click to expand...
Click to collapse
Where is that setting

Well I took the phone into Verizon and they refused to exchange it. They said it's a software problem.

Gary02468 said:
Have you tried disabling Optimize Battery Usage for the Fingerprint system app?
Click to expand...
Click to collapse
I just did it, when Imade the thread I didn't know where to find the option, upon looking further I found it.
For anyone wondering, go to apps, then app manager, then in the upper right corner click on the option icon , then click on special access, then click on optimize battery usage, then click on "Apps not optimized" and then select "All apps", then scroll down and look for Fingerprint app(I don't know if this is the only app having to do with the fingerprint sensor) and untoggle it.
P.S. I dont know if this works or not, as I have not experienced the bug for over 36 hours
Edit: this did not work, I just experienced the bug again, the fix is to go to
lock screen and security, then to secure lock settings, and set the automatic lock to immediately.
Edit #2: This did not work , see OP for more info

Question Ghost Touch at the Center Part of the Display

Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.

ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
Click to expand...
Click to collapse
Haven't noticed personally. Using a screen protector?

I removed the screen protector to check if is causing it but still the same. It happens rarely though.

ijuanp03 said:
I removed the screen protector to check if is causing it but still the same. It happens rarely though.
Click to expand...
Click to collapse
Hmm. It happens during use or in charging or ?.

Shadowthor said:
Hmm. It happens during use or in charging or ?.
Click to expand...
Click to collapse
During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.

Try safe mode.
I would ditch Waze app and flipboard.
Try clearing the system cache.
See what's running in the background when it happens.
Use the factory diagnostic touch screen test to see if it may be hardware caused. Not sure how you access it it on that phone.

ijuanp03 said:
During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.
Click to expand...
Click to collapse
Hmm that's weird. Did it happen recently? Did you install any new apps?
Hopefully it's not hardware related.
You can use cqa test to check the hardware. *#*#2486#*#*

Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.

ijuanp03 said:
Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.
Click to expand...
Click to collapse
A new update got pushed out?

Not entirely new. The latest software update RR31.Q2-12-14-7.
Shadowthor said:
A new update got pushed out?
Click to expand...
Click to collapse

ijuanp03 said:
Not entirely new. The latest software update RR31.Q2-12-14-7.
Click to expand...
Click to collapse
Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?

Shadowthor said:
Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?
Click to expand...
Click to collapse
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.

ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
Click to expand...
Click to collapse
Could be a blown sim card. Replace both and follow ESD protocol when handling them, always.
Handle like a stick of ram.
Excessive ESD exposure can cause random failures immediately or worse, days, weeks even years latter. These cards are dirt cheap but a delayed failure can cost you dearly...

ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
Click to expand...
Click to collapse
Hmm weird. Haven't tested out dual Sim but it shouldn't cause this issue.

I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html

nullschool said:
I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html
Click to expand...
Click to collapse
And so I thought mine is an isolated case. Motorola is yet to confirm if this is hardware or software related.

ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
Click to expand...
Click to collapse
Hello everyone!
I have this same problem here on my brazilian Moto G100 and in the same place almost in the center of the screen. After removing the screen protector, the problem is more difficult to happen, but it still happens rarely, requiring a cleaning of the screen for the problem to stop happening for a while.
I noticed that the problem happens several times when I leave the smartphone leaning against metallic surfaces or other electronic devices.
Is it necessary to use the warranty to replace this screen or can a firmware update solve this problem?
Regards!

I'm Chinese user.My device have this problem.Our forum many people reaction to this problem

I can confirm I have the same problem. I don't know if it's hardware or software yet

wow I haven't had any problem, but if you find any solution or coment from motorola sopport please post it

Question Horizontal line flashing @ top ⅓ of screen when changing apps

Hi, I have a p7p. I've got the animations turned off. I'm NOT using the smooth display. When I do use the smooth display this issue seems to go away. Perhaps it's because my eye doesn't perceive the flash at the higher frequency. The flash most often seems to occur when I'm typing on the Gboard. It's like a glitch ⅓ of the way do the screen and is just a line that flashes across the entire width of the screen. Is there some way to test this? I see mention of "display checker" apps on this forum sometimes.
I am wondering if I have to RMA the phone. The flash is just a line and is for a split second, but I don't like it having paid $1000 for this phone. I don't want it to get worse after the phone is out of warranty. That's what really bugs me. If I let this go and it grows into a screen failure or something I'll be kicking myself in the butt if it fails after the warranty is expired. What even is the warranty on these phones?! I have the 512GB storage version from Google

The standard warranty is 1 year; this may be dependent on your locale.
I have yet to understand why people tend to take to the Internet to complain about problems with a device that they can get fixed for free. Not flaming anyone here, but if you're worried about the longevity of your device and whether a problem may get worse in the future, why wouldn't you just take advantage of the warranty you have?

V0latyle said:
The standard warranty is 1 year; this may be dependent on your locale.
I have yet to understand why people tend to take to the Internet to complain about problems with a device that they can get fixed for free. Not flaming anyone here, but if you're worried about the longevity of your device and whether a problem may get worse in the future, why wouldn't you just take advantage of the warranty you have?
Click to expand...
Click to collapse
Not complaining. Asking if anyone else has it. Sometimes these things are known hardware issues and if it was i have no problem starting a RMA. I was just seeing if anyone else experienced this.

Schroeder09 said:
Not complaining. Asking if anyone else has it. Sometimes these things are known hardware issues and if it was i have no problem starting a RMA. I was just seeing if anyone else experienced this.
Click to expand...
Click to collapse
It most likely is a hardware issue. If it's not happening in a specific app, and you don't have any of the display debug options enabled in Developer Options, it's probably a GPU issue.

Thanks for the help.

try disabling animation, in case it's glitching
what i notice is this phone has that animation during app switching, and other thing, which on some ocassion, doesnt really suit my taste for visual stuff, bit awkward for the eye.

otonieru said:
try disabling animation, in case it's glitching
what i notice is this phone has that animation during app switching, and other thing, which on some ocassion, doesnt really suit my taste for visual stuff, bit awkward for the eye.
Click to expand...
Click to collapse
I have animations off. I thought you hat might be part of the issue too and is why I mentioned it. With animations off a large app icon (for whatever is being switched from) momentarily pops up on the screen.

Schroeder09 said:
I have animations off. I thought you hat might be part of the issue too and is why I mentioned it. With animations off a large app icon (for whatever is being switched from) momentarily pops up on the screen.
Click to expand...
Click to collapse
in my case, it was first app in app drawer (the app doesnt need to be running for it to happen) that will pop up during animation. I think this might be launcher bugs as well.
i stop seeing it after switching to nova btw

Should Google be repairing or replacing for this? I was hoping they'd just swap me a new phone. I don't want em tearing this apart and giving it back to me. What have they been doing for everyone else?

Dude you may have a lemon. In all my years on XDA, I have never seen someone start this many threads for a single phone.

schmeggy929 said:
Dude you may have a lemon. In all my years on XDA, I have never seen someone start this many threads for a single phone.
Click to expand...
Click to collapse
One thread? I've started one thread for suspected hardware issue.