S10PLUS HELP google play store stops download when screen is off - Android General

Play store stops downloading apps when the screen is turned off. Sometimes, it says "waiting for wifi" but most of the time, the download just stops and it needs to start again. It makes me irritated because i cant download apps when im not using the phone. I already tried to clear the cache and date of play store and also, restarting the phone. Internet is not the problem cause i got a stable connection

stphnjohn said:
Play store stops downloading apps when the screen is turned off. Sometimes, it says "waiting for wifi" but most of the time, the download just stops and it needs to start again. It makes me irritated because i cant download apps when im not using the phone. I already tried to clear the cache and date of play store and also, restarting the phone. Internet is not the problem cause i got a stable connection
Click to expand...
Click to collapse
Check for any energy saving mode. Also check battery and WIFI preferences, I do not own a S10PLUS but I've seen and faced this problem with other Android devices. As usual diff devices = the preferences are in diff places.
You can actually check for a preference to KEEP WIFI ON even with the screen off.
Mine is on Settings // WIFI // Menu // Advanced configuration // Keep WIFI on during suspension
Good luck.

Related

Wifi connection connected but won't load pages

It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
Click to expand...
Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."

{FIXED} WiFi and Data > WiFi calling > needing to be enabled for market and web FIXED

{FIXED} WiFi and Data > WiFi calling > needing to be enabled for market and web FIXED
IT IS Finally Fixed and this is NO BS
this should work for everyone BECAUSE none of the fixes worked for me "NONE"
two problems are fixed with this ROM:
the problem of the phone using Network data
even though it should be using WiFi (when WiFi is turned on of-course)
AND/OR you had to have "Data enabled" turned on
even though you were only using WiFi
as this setting when disabled also turned off WiFi
the second Problem was:
when surfing the market over WiFi, one would get "Network Error"
if you did not have a data plan!
you sometimes got the error when surfing the web also!
UNLESS you turned on "WiFi" calling!
i tried ALL the fixes Nothing worked for me:
NOT even uninstalling Both versions of "My Account"
i even bought a one day data plan and started "without" skipping initial setup
NOTHING worked for me!
EXCEPT turning on WiFi calling
(AND i hated having to do that when i paid 550+ dollars for this phone !!!!)
it should have worked out of the BOX
well the fix is here and done by "doniqcc"
in his rom
[Rom] EaglesBlood Update 1.0.2 (01-May-2011)
<Link at end of post>
i do not think he set out to fix it,
i'm not even sure he knew he fixed it (Till i told him)
(i could be wrong about them comments) BUT he did FIX it
This ROM IS FAST and has a beautiful skin also
be forewarned when installing this ROM you will wipe all your data
(Just like doing a factory reset)
BUT he will more then likely fix this in the next version
BUT it is worth the reset to finally have a properly working phone and WiFi
i took one extra Step that might not be needed
(might be needed also i'm not re-breaking my phone to find out)
BUT when i was in initial setup at the sign-in / create new account window
i clicked the settings (options ?) button
the last soft-key on the left bottom of the phone.
and turned off "Data enabled"
i suggest you do this also, as it is no longer needed if you dont have a data plan like me
ANYWAY
download this ROM to fix all these problems
Speed up your phone
AND have a sweet looking skin
NOTE: the basic ROM does not even have WiFi calling installed, if you wish to still have and/or use the WiFi calling app, he provides a download for you to re-install this app
ONE last requirement
IF you download click the "THANKS" button, he deserves it !!!!!!!
From:
doniqcc
ROM:
[Rom] EaglesBlood Update 1.0.2 (01-May-2011)
Link:
http://forum.xda-developers.com/showthread.php?t=1054335
enjoy
PS: i forgot to add the first time i opened the market. i got the "Network Error" message and WiFi turned off (i think it tried to turn on "Network data" and because i had this turned off, it could not use it)
after this first time and even after a re-boot everything works fine no more errors!
WiFi, Web and the market works like it should have worked "Out-OF-Box"
.

[Q] WiFi strange behavior

I got my daughter her tab 7.7 about 6 months ago & had been going on perfectly. Android version is 3.2 & I have no easy measures to update for the time being.
For internet connection she uses only my WiFi secure connection. It was working fine all this time.
Today she can't log to her Facebook account via the Facebook app. I checked it out to find that I can log in via the browser but not the app. I thought it may need updating and tried Google play store but I was astonished to find it not working too as it gives me "No Connection. Try again".
I noticed that the WiFi mark is white & not showing the green strength marks, but connection is confirmed by the WiFi name. I was shocked when I tried the software update from "about" when it gave me the "no connection message" despite working WiFi connection. Samsung app is working perfectly & I can update its applications.
Also funny thing happened, when I tried the browser it kept giving me certificate errors many times.
I tried the VPN as I googled around but nothing changed. Same problem.
Switching off & on didn't help either.
Any Clues??
Thanks
Most strange thing happened.
Everything is back to normal without me doing anything.
I left the tab for a while while writing the previous post.
When I came back I found the app update mark showing up, I turned on the WiFi & touched the update icon, the strength signal showed in the WiFi & update started the goggle app. All went normally. Facebook app worked & even the browser certificate errors disappeared. The software update in the "about" worked fine & checked & found no updates.
What is going on...
Can anyone explain to me what's happening?
Thanks
zoghrob said:
I got my daughter her tab 7.7 about 6 months ago & had been going on perfectly. Android version is 3.2 & I have no easy measures to update for the time being.
For internet connection she uses only my WiFi secure connection. It was working fine all this time.
Today she can't log to her Facebook account via the Facebook app. I checked it out to find that I can log in via the browser but not the app. I thought it may need updating and tried Google play store but I was astonished to find it not working too as it gives me "No Connection. Try again".
I noticed that the WiFi mark is white & not showing the green strength marks, but connection is confirmed by the WiFi name. I was shocked when I tried the software update from "about" when it gave me the "no connection message" despite working WiFi connection. Samsung app is working perfectly & I can update its applications.
Also funny thing happened, when I tried the browser it kept giving me certificate errors many times.
I tried the VPN as I googled around but nothing changed. Same problem.
Switching off & on didn't help either.
Any Clues??
Thanks
Click to expand...
Click to collapse
Try Power Cycling your modem/router. That often corrects connection issues. Presume other devices were connecting just fine?

[Q] wifi switches on and off

Hi,
since yesterday I have problem with wifi in my S7 (SM-G930F). It keeps turning on and off every second or two. I cannot switch it off because it keeps switching. I have rebooted my device, but it didn't help me. My phone is not rooted, it has stock 6.0.1 firmware. How to fix it? Despite it's impossible to use wifi now, it keeps draining my battery.
edit:
logs attached here: logs
duchian said:
Hi,
since yesterday I have problem with wifi in my S7 (SM-G930F). It keeps turning on and off every second or two. I cannot switch it off because it keeps switching. I have rebooted my device, but it didn't help me. My phone is not rooted, it has stock 6.0.1 firmware. How to fix it? Despite it's impossible to use wifi now, it keeps draining my battery.
edit:
logs attached here: logs
Click to expand...
Click to collapse
Boot to recovery and clear caches, reboot and see how it is then
done. Sadly, it didn't help me.
edit: I've just used this app but it also failed. If nothing help me I will wait till Monday to show it to my coleagues from Customer Support. Maybe they will find solution
duchian said:
done. Sadly, it didn't help me.
edit: I've just used this app but it also failed. If nothing help me I will wait till Monday to show it to my coleagues from Customer Support. Maybe they will find solution
Click to expand...
Click to collapse
I'd backup with smart switch, and factory reset the phone
Or flash the latest stock ROM over the top with ODIN
*Detection* said:
I'd backup with smart switch, and factory reset the phone
Or flash the latest stock ROM over the top with ODIN
Click to expand...
Click to collapse
I think it may be related with some strange wifi:
11-11 11:20:11.682 3462 3896 I WifiConfigStore: " Social WiFi" is a captive portal!
11-11 11:20:11.682 3462 3896 I WifiConfigStore: not authenticated yet
11-11 11:20:11.682 3462 3896 I WifiConfigStore: login url: "https://accounts.google.com/ServiceLogin?passive=1209600&continue=https://accounts.google.com/o/oauth2/auth?scope%3Dopenid%2Bemail%2Bprofile%26response_type%3Dcode%26state%3Dp6Vwdj6Gibz9wS9yez6dSfomZT3WiPZC%26redirect_uri%3Dhttps://socialwifi.com/social-auth/complete/google-oauth2/%26client_id%3D240279395513.apps.googleusercontent.com%26from_login%3D1%26as%3D-1601b637b91f0d80&oauth=1&sarp=1&scc=1#identifier"
Click to expand...
Click to collapse
I saw it yesterday at work, but not authenticated. Now it is remembered in list. Sadly S7 has no option to forget networks out of range. Todays we have national holidays, but on Monday I will be at work and try to forget this network. I do not want to change rom because rom from my operator has wifi calling enabled and it is awesome.
Is there any chance that WiFi scanning is turned on? I recently saw that WiFi scanning will briefly turn my WiFi on then off repeatedly (shows with an indicator on top and I hadn't noticed that before). This first showed up when I installed Android Auto since it turned on my WiFi scanning option by default. As soon as I turned WiFi scanning off, the WiFi worked as it had before. It may be worth a look.
I've run into the same issue. Started yesterday, which may have come with the latest PJG update... Not sure.
But it's rendered my phone pretty much useless. The constant toast message popping up, saying "Network connectivity is available" gets in the way of the keyboard and I can't type a damn thing!
Like you, I've found it's stuck with reboots and a factory reset, which makes me think it could be the firmware or modem.
Edit: Disabling WiFi Scanning stopped the errors. Root cause is still unknown, though. I've never had to disable that before...
crizyal said:
Is there any chance that WiFi scanning is turned on? I recently saw that WiFi scanning will briefly turn my WiFi on then off repeatedly (shows with an indicator on top and I hadn't noticed that before). This first showed up when I installed Android Auto since it turned on my WiFi scanning option by default. As soon as I turned WiFi scanning off, the WiFi worked as it had before. It may be worth a look.
Click to expand...
Click to collapse
Yep. It was turned on, but I have it enabled since I bought this phone. Turning off neutralized my problem, but why it was broken for last few days when I haven't done anything with my phone? I rely on this feature because of localization accuracy and disabling it is just temporary fix.
edit:
Guys, one more thing:
do you have "Samsung Gear" app installed? I think this app is forcing to enable and disable wifi. Under localization it shows battery usage as high and it was updated last week
duchian said:
Guys, one more thing:
do you have "Samsung Gear" app installed? I think this app is forcing to enable and disable wifi. Under localization it shows battery usage as high and it was updated last week
Click to expand...
Click to collapse
My phone does not have the Samsung Gear app installed. I do use Samsung Pay regularly and that was also updated (engine and app). I don't know how that would relate to WiFi though.
jimmy-bish said:
I've run into the same issue. Started yesterday, which may have come with the latest PJG update... Not sure.
But it's rendered my phone pretty much useless. The constant toast message popping up, saying "Network connectivity is available" gets in the way of the keyboard and I can't type a damn thing!
Like you, I've found it's stuck with reboots and a factory reset, which makes me think it could be the firmware or modem.
Edit: Disabling WiFi Scanning stopped the errors. Root cause is still unknown, though. I've never had to disable that before...
Click to expand...
Click to collapse
Turning off WiFi scanning stops the constant switching of WiFi. I tried removing the system settings permission from all the apps that had it (even the Google app) but it doesn't seem to have any effect.
I am seeing the same issue, I did not touch my screen in the following video
Video on Dropbox
disabling "Wi-Fi scanning" in location helps.
Hi,
I had the same issue before.
What I did was(Not sure how its displayed in english):
-Settings;
-Backup and Reset
-Reset network settings
I was having constant disconnections from wifi and it solved it.
Give it a try
DiogoCDS said:
Hi,
I had the same issue before.
What I did was(Not sure how its displayed in english):
-Settings;
-Backup and Reset
-Reset network settings
I was having constant disconnections from wifi and it solved it.
Give it a try
Click to expand...
Click to collapse
Did the above solve the problem?
I am using G930F in US on ATT and encountered the same problem in past few days, where wifi kept turning on and off. Was searching this post, and found out that if i turn off wifi scanning i can get wifi to stay off (when i switched off ) and wifi on (when switched to on) and not flip back and forth.
go to settings.
- click on search
- type in improve accuracy
- select from choice
- turn off wifi scanning
Try that and hope that helps.
I have the same problem. The side effect is that it will drain the battery really fast.
As others have mentioned, after I have turned off the WiFi scanning in the location setting the problem is temporarily gone. However it should not be the solution as I really need the WiFi location to work. I don't know what is causing the bug.
P. S. I only see this problem starting from the last week or so. I leave the WiFi scanning location function on since I have bought the phone in May. Mine is Exynos version.
several Samsung devices have this issue.
I and several others have it on a note 4, and some people have also reported having this problem on S6 variants.
The problem is Google Play Services 10.0.84 version. Another cell phones with this version of Google Play Services have the same problem (ej. Google Pixel phone) but not all.
The problem is the Android Wear App. Deinstall the app and wifi works perfekt.
This issue starts with the last update of the wear app.
Hope i could help you.
Gerry65 said:
The problem is the Android Wear App. Deinstall the app and wifi works perfekt.
This issue starts with the last update of the wear app.
Hope i could help you.
Click to expand...
Click to collapse
I tried uninstalling Android Wear but it didn't make a difference. The wifi kept switching on and off.
As mentioned above, it's Google Play Services 10.0.84. Just disable wifi scanning until there is an update. Hopefully google won't take too long to push a fix.

Google chrome - this site can't be reached - data saver on

Hi,
recently, and randomly I started facing a problem with chrome browser in my XZ.
Opening any page (except google.com that always works fine), show an error (this site can't be reached - the connection was reset) instead of penning the page.
It doesnt happen all the time, sometimes it keeps working fine for hours, and then not working for hours too.
What I figured out, the problem gets solved completely when I turn the "data saver" option "off". I turn it on, problem starts happening again.
Also, it is worth to mention, the problem never happens in incognito mode..
I tried clearing App cahce, App data, phone cache, used chrome beta, ... and nothing solves the problem.. it keeps going and coming.
Thanks,
Many Chrome users facing this issue - "cant reach website" with the message showing "Unexpectedly closed the connection" or "Server DNS address could not be found" "ERR_CONNECTION_CLOSED" and took too long to respond..
The reason of the error causing some websites not loading is because of DNS lookup failed - I was also got stuck here, and then I found this tutorial showing server DNS address could not be found fix.
http://www.problogbooster.com/2015/03/fix-this-site-cannot-be-reached-err-connection-timed-out-reset-chrome-windows-error-dns-address-not-found-lookup-failure-localhost-refused-to-connect-solved.html
I got the solution by resetting, you may find something else check it
a_k_gano said:
Hi,
recently, and randomly I started facing a problem with chrome browser in my XZ.
Opening any page (except google.com that always works fine), show an error (this site can't be reached - the connection was reset) instead of penning the page.
It doesnt happen all the time, sometimes it keeps working fine for hours, and then not working for hours too.
What I figured out, the problem gets solved completely when I turn the "data saver" option "off". I turn it on, problem starts happening again.
Also, it is worth to mention, the problem never happens in incognito mode..
I tried clearing App cahce, App data, phone cache, used chrome beta, ... and nothing solves the problem.. it keeps going and coming.
Thanks,
Click to expand...
Click to collapse
I Also having same issue
After updating my xz
Chrome browser suddenly stop working properly
Any suggestions....

Categories

Resources