How can I update my SMSC when phone is detecting incorrect number? - General Questions and Answers

My phone is displaying incorrect number on *#*4636#*#* menu. I think because of that reason I'm unable to update my SMSC number and hence not able to send messages.
Can anyone one suggest me what to do, as for using banking applications I need my sim to send messages.
I don't want to reset my phone as in case it didn't worked, a few apps I Have been using for transactions will not be able to use them as well.
I have tried everything, nothing worked maybe because the phone is detecting an incorrect number, I tried to put the sim on various other phones, all are detecting it with that incorrect number.
Please help, Thanks.

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Call History Problem

I have an S720 through Telus and when I check my "Call History" and select a Restricted Number, or Private Number, the page that should come up with the details, ie the time of call, duration etc, comes up blank. Normal numbers come up fine, just the Restricted or Private Numbers come up blank. I know the phone is receiving the info as when I connect to Jeyo Mobile Companion, or I use CallHistoryExport I can retrieve the info. Anyone got any ideas how to fix this?
Telus won't help and HTC said they have never heard of the problem. Oh and its not just my phone, all the S720's seem to be the same, swapped ones, and other people that have them, all had the same problem

SMS has stopped working on touch pro

Hi,
Yesterday my Touch Pro stopped sending SMS with error. "Your text message cannot be sent. Be certain that your service center address is correct in settings and then try sending the message again."
I've gone and manually set the numbers and still no result so i flashed with with a new ROM and still have the problem. This is the confusing bit, i can put the SIM card in another phone and have no issues...
I've been fiddling for a fair while now. If i put a sim from a different provider in it will send SMS. So i'm not very sure if it is my service provider or not.
Exactly same problem here. Had this problem with two SIM cards, but didn't try to hard reset or flash yet. Anyone know anything?

[Q] Can't Send Messages, Can't Connect to Mobile Network?

Hello guys
I've rooted my phone for quite some time, and just today I decided to flash Cyanogenmod.
I am pleased with everything, except for two things: Messages and Mobile Network.
I've done my research regarding sending text messages. I accessed *#*#4636#*#*, then managed to set my SMSC number, which is the conversion of +62855000000. I converted it using an online converter and afterwards encode the first 16 digits, which are 07912658050000F0, but after i hit the update button, an "Update Error" shows up.
So I tried an alternative method, which is to set the SMSC number of my SIM using other phone, and then putting the SIM card back on my device. I checked whether or not it is set by going to *#*#4636#*#* SMSC section then hitting the "Refresh" button. It shows the "+62855000000". I then tried sending a message again, and oh boy, another failed attempt. So what should I do next? Any other alternative?
Another question, I can't seem to be able to connect to the mobile network.. meaning I can't access the internet from my phone without Wi-Fi. So what can I do?
Thanks in advanced!

US factory Unlocked Galaxy s7 edge SMS "not sent" error. Help!

I bought a brand new s7 edge, USA unlocked version (no carrier specific) and activated it on PP. I had to buy a Pp nano SIM as my previous phone, a verizon S5 , used a micro sim.
Activation went smoothly. My phone rebooted and "programmed" the SIM and I was immediately able to make calls, use data, and send and receive messages.
Then a few hours later, when sending SMS texts, my phone would get stuck sending texts, then after a few minutes report that the message could not be sent. I could retry over and over and it keeps failing.
Now for the strange parts..
1. The recipient is actually getting my texts despite my phone reporting it wasn't sent.
2. Sms works normal if I am on a call when I hit SEND.
3. Mms works normal in all situations.
So I have tried many things.. restoring to defaults, clearing system cache, resetting phone to factory defaults in bootloader.. Turning 4g data off, turning wifi off, and pretty much anything else you might find a on google search. .nothing solves it. I spent hours on PP support calls who had me do everything again, they reset / reprovisioned my sim which made it activate again.. still nothing.
It's driving me crazy getting 100 failed message errors a day.
I am thinking next I may try getting a new Sim.
Another option might be setting up a SIP caller app to use for messaging, like Csipsimple, but I'm not sure what settings to enter for pageplus, or if they even support SIP text & calls.
Please help! Any help is greatly appreciated!
Hello,
try clearing the data of the sms app
or else try another app from play store to see if the problem is from the buildin app
Thank you for the reply. I forgot to mention that yes I have tried that as well. I have cleared the SMS data several times and tried a couple different SMS apps like Google messages, Facebook Messenger, and a few others. They all have the issue.
You may take a look at this thread
https://forum.xda-developers.com/showthread.php?t=1060826
-Hope- said:
Hello,
try clearing the data of the sms app
or else try another app from play store to see if the problem is from the buildin app
Click to expand...
Click to collapse
-Hope- said:
You may take a look at this thread
https://forum.xda-developers.com/showthread.php?t=1060826
Click to expand...
Click to collapse
Thanks! I think you are right about the root of the problem. However the solution may not be so simple for me. The command *#*#INFO#*#* does nothing on my phone. I'm trying to find another way to edit that setting but having trouble. I'll keep searching but it sounds like a new SIM car might also solve it?
First take out your sim and check if its OK my friend asked me about an exact same issue with a note 3, I told them to take out the sim and try another one, we came to know that the sim was damaged by a way or another
-Hope- said:
First take out your sim and check if its OK my friend asked me about an exact same issue with a note 3, I told them to take out the sim and try another one, we came to know that the sim was damaged by a way or another
Click to expand...
Click to collapse
Thanks, I'm happy to order another SIM, however one thing that confuses me is how would the SMS go through fine when I'm on a phone call? If the message center number or sim were corrupted shouldn't it fail on a call as well?
Hello again, a corrupted SIM will surely cause both messaging and calling issues, i may recommend to test another SIM to check if the problem still exist, it yes, then it's from the SIM
and no, the message center isn't related to calls
SuzukiDan7 said:
Thanks, I'm happy to order another SIM, however one thing that confuses me is how would the SMS go through fine when I'm on a phone call? If the message center number or sim were corrupted shouldn't it fail on a call as well?
Click to expand...
Click to collapse
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Unfortunately I do not have another sim, so I ordered a other one to try and activate with.
Got my new SIM card and activated it today, still having the same problem.. ?
-Hope- said:
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Click to expand...
Click to collapse
Hope, any more ideas? I'm fresh out!
Is there some way to use a SIP or similar app to send SMS through using my normal number?
Or how about rooting my phone to try to hack the message center number or maybe the SIM card ?
SuzukiDan7 said:
Hope, any more ideas? I'm fresh out!
Is there some way to use a SIP or similar app to send SMS through using my normal number?
Or how about rooting my phone to try to hack the message center number or maybe the SIM card ?
Click to expand...
Click to collapse
Did it happen after an update ?
my question is are you trying to send to your friend or to a premium number such as a service provided by your carrier ?
-Hope- said:
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Click to expand...
Click to collapse
-Hope- said:
Did it happen after an update ?
my question is are you trying to send to your friend or to a premium number such as a service provided by your carrier ?
Click to expand...
Click to collapse
No it did not happen after any update, and no premium messaging of any kind.
Again the message does get to the recipient, its just my phone giving me the false error that it wasn't sent.
SuzukiDan7 said:
No it did not happen after any update, and no premium messaging of any kind.
Again the message does get to the recipient, its just my phone giving me the false error that it wasn't sent.
Click to expand...
Click to collapse
Try turning both WiFi and mobile data and trying to send
------
1.Install Handcent SMS
2. go to send message settings > delivery report
3. Here you can delete undelivered conversations and end your "messages not sent"
This app seems to work also.
----
Also check your network signal
---
Do another factory reset and try handcent again
-Hope- said:
Try turning both WiFi and mobile data and trying to send
------
1.Install Handcent SMS
2. go to send message settings > delivery report
3. Here you can delete undelivered conversations and end your "messages not sent"
This app seems to work also.
----
Also check your network signal
---
Do another factory reset and try handcent again
Click to expand...
Click to collapse
Have done all of the above, still not working .. haaaalpp
With Handcent I can set it to not vibrate or set off my message notification sound on failed messages, which helps.. but I still get the popups saying it failed.
Again I have to stress that messaging works fine when I'm on a call, where mobile data is not available.. but if I disable mobile data while not on call, it still fails to send. Surely this must suggest a possible solution, although I am not adept enough in Android to say what that is..
Hello,
Message app > settings > more settings
can you capture what do you got there ?

how to access Whatsapp linked to old phone number without access to old phone number?

I changed my phone number and accidentally deleted my whatsapp account. Then I tried to reinstall whatsapp but it will only verify the # via text or phone call to the old number that I no longer have access to. Any way around this?
paradigmGT said:
I changed my phone number and accidentally deleted my whatsapp account. Then I tried to reinstall whatsapp but it will only verify the # via text or phone call to the old number that I no longer have access to. Any way around this?
Click to expand...
Click to collapse
Call your service provider and request the number to be changed to your old number. Any other option than that would require things that are against the rules here, so you probably won't get much help here.
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