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Phone bricked itself and having issues recovering

Thanks in advance for any help you guys can provide. This one has me stumped.
First, I have never rooted my wife's device.
The other day it rebooted randomly and would never make it past the t-mobile splash screen. I figured since it wouldn't boot I would try clearing the cache within the bootloader. That made matters worse.
Finally, I did a factory reset to try and fix the problem and now the phone is telling me that there was a problem applying an update and I must use Smart Switch.
Well, when I tried using smart switch it get right to the very end and fails saying the it is FRP locked and no custom software can be installed. I read through some threads and tried using Odin to flash the device using the latest firmware version. Same error with FRP lock. At this point my phone wont boot and I can only get to the bootloader, or to the download screen.
Any suggestions on what I should do next? My KNOX is still at 0, but my software version reads custom for some reason, even though I didn't try to flash anything.

Have you tried using Kies recovery?

blah_blah_blah_blah said:
Have you tried using Kies recovery?
Click to expand...
Click to collapse
Yes, gives the same error as Odin and Smart Switch.
As another note when i enter the bootloader menu it says that it is unable to mount /system so it's as though it got corrupted some how. But I can't flash stock firmware to fix it due to the FRP lock.

Droid_phreek said:
Yes, gives the same error as Odin and Smart Switch.
As another note when i enter the bootloader menu it says that it is unable to mount /system so it's as though it got corrupted some how. But I can't flash stock firmware to fix it due to the FRP lock.
Click to expand...
Click to collapse
Just to make sure you use kies and emergency restore rite? You enter the phones serial number?

blah_blah_blah_blah said:
Just to make sure you use kies and emergency restore rite? You enter the phones serial number?
Click to expand...
Click to collapse
I did. It gets to the very end and then give me the FRP error. I could clear the FRP error if the stupid thing would boot to the OS so I could login.

Do you have tmobile ? And if so do you have insurance on it ?

Sounds like you should exchange. The only other thing to try is root the hell out of it.
---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------
Mines had a tough life, but I brought it back to life after erasing everything in recovery. New, recovery first then the operating system. Yours could be broken, but you wouldn't know till you tripped knox. Not that t-mobile seems to care.

Help Me Unbrick the Mate 8

So as you may know... I tried a little too hard and bricked my Mate 8.
I can get into flashboot with a black screen. I dug through the flashboot image and found some things that might help. Namely, doing the following:
fastboot flash rescue_recovery RECOVERY.IMG (from any Huawei rom version)
fastboot getvar rescue_enter_recovery
This will boot my phone into a mode where the light blinks green three times and red one time. It says it's some kind of HiSuite recovery mode that's being launched, from Fastboot, but no USB device is detected by the computer when it's plugged in.
I think this may be the entrypoint to recovering the phone (My guess is bootloader is the issue and needs to be reflashed, but can't be from fastboot). But I can't figure out how to proceed from here, having no recognized USB device. Putting recovery files on an SD card does nothing.
The other thing I've tried is using HiSuite with the phone in this mode, where it's recognized (it's a fastboot device so it should be...) but trying to do any kind of recovery from HiSuite says my device is not supported. NXT-AL10 is listed in supported devices so my guess is it's because of the unlocked bootloader.
What I'm hoping is that someone can try running the commands from fastboot and see if they get the same green/red light blinking status. Also, hoping that someone might find a way to flash an update.app from there. I can't get into any recovery mode other than that and fastboot, and flashing the permitted partitions (system, cache, userdata, recovery, cust) from flashboot doesn't help.
Thanks for anyone who can offer anything. If I can get my device working, I'll resume my work on finding various firmware versions and fixing the notification bug, but until then, I'm out of luck. My device is from China, so local Huawei Japan can't help me, too, sadly.

Can you fastboot other partitions except 5 partitions above ?
My idea , Maybe other parttition has problem but we can't know what partitions. If we fastboot flash other partitions maybe help.
Sent from my HUAWEI NXT-L29 using Tapatalk

im presuming uve most likely already checked that option, but just to make sure: the italian knife tool includes an experimental unbrick option for such emergency cases. maybe acer73 can provide some input there, since i havent used that option yet (might just be the inbuilt erecovery, in which case its useless for you, but hey, better be thorough, right?)
Sent from my Huawei Mate 8 NXT-AL10 using Tapatalk

My tool don't work in this case. Duraaraa I give you in pm a Link for bulk driver

Just to update, the only partitions fastboot lets you flash are the ones mentioned above... cust, system, cache, recovery, userdata
There are also two special things that can be flashed, which aren't known publicly. One is called slock (I've yet to figure out how to use this) the other is rescue_recovery (this is what I was trying to work with.)
As for the information sent to me by acer, I appreciate it but unfortunately I don't see any such device as USBVID_12D1&PID_3609&REV_0000 so I can't do much with it.

duraaraa said:
Just to update, the only partitions fastboot lets you flash are the ones mentioned above... cust, system, cache, recovery, userdata
There are also two special things that can be flashed, which aren't known publicly. One is called slock (I've yet to figure out how to use this) the other is rescue_recovery (this is what I was trying to work with.)
As for the information sent to me by acer, I appreciate it but unfortunately I don't see any such device as USBVID_12D1&PID_3609&REV_0000 so I can't do much with it.
Click to expand...
Click to collapse
bro my mate 8 was working fine with fastboot but now i cant flash any thing
it alwayes sayes failed command not allowed
my bootloader is already unloacked
i dont know what happend

rowihel2012 said:
bro my mate 8 was working fine with fastboot but now i cant flash any thing
it alwayes sayes failed command not allowed
my bootloader is already unloacked
i dont know what happend
Click to expand...
Click to collapse
Probably you turned on the "find my phone" feature.

duraaraa said:
Probably you turned on the "find my phone" feature.
Click to expand...
Click to collapse
i dont have this feature in my l29

rowihel2012 said:
i dont have this feature in my l29
Click to expand...
Click to collapse
Is it possible that you had that option activated in your previous ROM and now it's still active even if you can't find it anymore in your latest flashed ROM?

themissionimpossible said:
Is it possible that you had that option activated in your previous ROM and now it's still active even if you can't find it anymore in your latest flashed ROM?
Click to expand...
Click to collapse
When i flashed the chines rom i actvate it
But i restored my stock gsm backup from twrp then flashed the latest gsm update
This could be from the chines???
How could i fix this??

rowihel2012 said:
When i flashed the chines rom i actvate it
But i restored my stock gsm backup from twrp then flashed the latest gsm update
This could be from the chines???
How could i fix this??
Click to expand...
Click to collapse
IMHO this option is somehow hardcoded and not changeable/resettable flashing a new ROM.
Otherwise it will be easy for a thief to disable this protection system...

interesting, so basically hed have to somehow reflash the chinese rom and manually disable that function in order to get his phone going again....

themissionimpossible said:
IMHO this option is somehow hardcoded and not changeable/resettable flashing a new ROM.
Otherwise it will be easy for a thief to disable this protection system...
Click to expand...
Click to collapse
so how do disaple this feature?
---------- Post added at 03:40 PM ---------- Previous post was at 03:30 PM ----------
so if i replaced my mate 8 with other one i will have the same problem?

rowihel2012 said:
so if i replaced my mate 8 with other one i will have the same problem?
Click to expand...
Click to collapse
I don't think so, on the new phone just remember not to activate the Find my phone option before flashing.

themissionimpossible said:
I don't think so, on the new phone just remember not to activate the Find my phone option before flashing.
Click to expand...
Click to collapse
If you enable this option, you can use the eRecovery to flash the rom freshly over again. On first bootup it will ask for your huawei ID and password to activate the phone. So you can't get around it by flashing. You need to know your huawei ID to set up the phone, then you can just not enable the option.

duraaraa said:
If you enable this option, you can use the eRecovery to flash the rom freshly over again. On first bootup it will ask for your huawei ID and password to activate the phone. So you can't get around it by flashing. You need to know your huawei ID to set up the phone, then you can just not enable the option.
Click to expand...
Click to collapse
just sold it
will get new one after 2 dayes
i hope this problem not found with the new one :laugh:

i sure hope u told the buyer about the fastboot problem, otherwise thats considered fraud

jbmc83 said:
i sure hope u told the buyer about the fastboot problem, otherwise thats considered fraud
Click to expand...
Click to collapse
dont worry the buyer dont love rooting
hahah
---------- Post added at 02:34 AM ---------- Previous post was at 02:22 AM ----------
themissionimpossible said:
I don't think so, on the new phone just remember not to activate the Find my phone option before flashing.
Click to expand...
Click to collapse
but how could find my phone feature block fastboot to flash img?
weard .at the same time i tried fasher app and worked fine
:silly:

rowihel2012 said:
but how could find my phone feature block fastboot to flash img?
Click to expand...
Click to collapse
There must be active some anti-theft countermeasures, to block removing that protection simply by flashing via fastboot...

rowihel2012 said:
dont worry the buyer dont love rooting
hahah
---------- Post added at 02:34 AM ---------- Previous post was at 02:22 AM ----------
but how could find my phone feature block fastboot to flash img?
weard .at the same time i tried fasher app and worked fine
:silly:
Click to expand...
Click to collapse
so you didnt tell him... remind me never to buy anything from you[emoji14]
Sent from my Huawei Mate 8 NXT-AL10 using Tapatalk

Restored my phone and it is not letting me set it back up?

I flashed Androplus and I have just restored my phone and now when ever I get to my phone set up it keeps telling me loads of apps have stopped and wont let me past a certain bit?

Now stuck on sony logo booting up
I am now stuck on the sony logo when loading up

Connect the phone to pc , and to Sony Companion.. click Repare ... will put the corect rom ... and wait for boot about 10-15 minutes.
Good luck

unlocked bootloader?
Will this work with unlocked bootloader?
sebaa123 said:
Connect the phone to pc , and to Sony Companion.. click Repare ... will put the corect rom ... and wait for boot about 10-15 minutes.
Good luck
Click to expand...
Click to collapse

I never unlock my bootloader, in teorie must work , try it

Bricks
I don't trust it just incase it bricks my phone
sebaa123 said:
I never unlock my bootloader, in teorie must work , try it
Click to expand...
Click to collapse

You will brick your phone faster and easy with Kernels , othere Rom made by some one, that with stock Sony and repare with Sony Companion

Confirmation
Until someone confirms it doesn't brick your phone I will use this method but thank you any way
sebaa123 said:
You will brick your phone faster and easy with Kernels , othere Rom made by some one, that with stock Sony and repare with Sony Companion
Click to expand...
Click to collapse

why you ask it in 2 threads ?
https://forum.xda-developers.com/xp...-sony-screen-accidental-t3561520/post71148937
need to catch a train ?
---------- Post added at 12:22 AM ---------- Previous post was at 12:21 AM ----------
cmiller971 said:
Will this work with unlocked bootloader?
Click to expand...
Click to collapse
no then you will brick it
---------- Post added at 12:23 AM ---------- Previous post was at 12:22 AM ----------
sebaa123 said:
You will brick your phone faster and easy with Kernels , othere Rom made by some one, that with stock Sony and repare with Sony Companion
Click to expand...
Click to collapse
only with a unlocked bl so you cant repair with pc companion so he need to flash ftf with flashtool, please dont give info what you dunno my friend.

Pandemic said:
why you ask it in 2 threads ?
https://forum.xda-developers.com/xp...-sony-screen-accidental-t3561520/post71148937
need to catch a train ?
---------- Post added at 12:22 AM ---------- Previous post was at 12:21 AM ----------
no then you will brick it
Click to expand...
Click to collapse
How would I fix this then? and with the 2 threads I am new and didnt know what one to put it in sorry

cmiller971 said:
I flashed Androplus and I have just restored my phone and now when ever I get to my phone set up it keeps telling me loads of apps have stopped and wont let me past a certain bit?
Click to expand...
Click to collapse
This is a symptom you flashed the wrong version of the kernel for your phone/Android version or did not flash your caches.
Make super sure that you get the right kernel for your model and if you are still on Marshmallow use the latest (might be v5) kernel for that Android version.
Wipe your caches after flashing the kernel. An offer after every flash in TWRP. I skip this only in case of minor updates.

Stuck in ERROR MODE

I already wrote something like this in a similar thread, but for another device (read the device name wrong), so I thought i should post it in the right place.
I have been playing too much with stuff that i probably shouldn't have been so hasty about. So i have finally arrived here on the ERROR MODE (with unstoppable boot loop), which looks exactly like the bootloader only it says ERROR MODE instead of whatever, where i can't get into any other type of recovery or fastboot mode, no matter what button combinations i do. I previously could get to the fastboot mode, but i was still stuck so..... I made the very wise choice of relocking (since i hadn't tried that) my device, and now I can't even access fastboot (nothing. tried every button combination i can think of). So I am sitting here wondering if this is the end of the journey with my... relatively new phone... So, yes. No way of accessing anything and my phone is in a reboot loop i can't stop. Only thing is the error code i get "ERROR!":
"Func NO : 16 (lpm3 image)"
"Error NO : 1 (security verify failed!)"
Is there hope? or no?
Also noticed the light flashes green 3 times then red 1, then continues this pattern. Idk if that's useful or not.

Here's a pic.
It doesn't seem to have fastboot connection here, either.

OP were you ever able to fix this issue?

@Kimuchuu its not clear from OP had you relocked your bootloader if yes then you cant modify your system you need to have unlocked bootloader inorder to perform system modifications.

Ah. Yes, unfortunately I relocked it. I ended up sending it to service with no hopes of getting it back working, but they sent me a brand new one. So that's that.
I guess I was lucky, but really there was not a single thing I could do at that state.

You can be really happy that they sent you a new one, but it's not a unique case, in CZ there were few people who had same or similar issue and Repair service gave them new phone too.

Kimuchuu said:
Ah. Yes, unfortunately I relocked it. I ended up sending it to service with no hopes of getting it back working, but they sent me a brand new one. So that's that.
I guess I was lucky, but really there was not a single thing I could do at that state.
Click to expand...
Click to collapse
You got lucky they sent you a new one considering that you messed up the previous one. Take good care this time.
Sent from my Honor 8 using XDA Labs

Kimuchuu said:
Ah. Yes, unfortunately I relocked it. I ended up sending it to service with no hopes of getting it back working, but they sent me a brand new one. So that's that.
I guess I was lucky, but really there was not a single thing I could do at that state.
Click to expand...
Click to collapse
thats nice to hear ,man you are lucky

How exactly did you reach out to the service center?
I'm in the same situation and right now im typing the e-mail.
Im wondering what to write in the hope of getting a new one, too.

oberfeldwedler said:
How exactly did you reach out to the service center?
I'm in the same situation and right now im typing the e-mail.
Im wondering what to write in the hope of getting a new one, too.
Click to expand...
Click to collapse
In which country do you live? Just go to the nearest authorized Huawei service center. You can find them in Google.
Sent from my Honor 8 using XDA Labs

I also had this problem, trying to screw around and force a ota update via flash fire onto a modified system... Reached rhe same sddor mode, luckily I was able to manually flash all the partitions back to stock using ADB and finally once all partitions were back in order it allowed me to enter recovery mode and download and install system software threw recovery... Took me about 4 days of non stop tinkering to finally get it working again, I had all but lost hope in all honesty... Thankfully I was persistent and all is well now!

BigBrad75 said:
I also had this problem, trying to screw around and force a ota update via flash fire onto a modified system... Reached rhe same sddor mode, luckily I was able to manually flash all the partitions back to stock using ADB and finally once all partitions were back in order it allowed me to enter recovery mode and download and install system software threw recovery... Took me about 4 days of non stop tinkering to finally get it working again, I had all but lost hope in all honesty... Thankfully I was persistent and all is well now!
Click to expand...
Click to collapse
A guide how you solved your problem would help others who screwed their device to solve their problem

Update: I let the battery drain completly in this error mode and after plugging it in the Huawei eRecovery appeared...
i think i can dLoad it and get it back to work...
---------- Post added at 11:41 AM ---------- Previous post was at 11:35 AM ----------
BigBrad75 said:
I also had this problem, trying to screw around and force a ota update via flash fire onto a modified system... Reached rhe same sddor mode, luckily I was able to manually flash all the partitions back to stock using ADB and finally once all partitions were back in order it allowed me to enter recovery mode and download and install system software threw recovery... Took me about 4 days of non stop tinkering to finally get it working again, I had all but lost hope in all honesty... Thankfully I was persistent and all is well now!
Click to expand...
Click to collapse
But your bootloader wasn't locked i guess...

oberfeldwedler said:
Update: I let the battery drain completly in this error mode and after plugging it in the Huawei eRecovery appeared...
i think i can dLoad it and get it back to work...
Click to expand...
Click to collapse
But did you try the first option in erecovery?
Sent from my Honor 8 using XDA Labs

adriansticoid said:
But did you try the first option in erecovery?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
No success
Then i tried to unlock my bootloader but got ERROR MODE again...
I'm letting the battary drain so i can enter eRecovery. Hopefully dLoad works.
By the way does anyone know whats the difference between Recovery.img an recovery2.img?
I remember flashing one of them before relocking my bootloader.

oberfeldwedler said:
No success
Click to expand...
Click to collapse
Then dload is your next choice.
Sent from my Honor 8 using XDA Labs

oberfeldwedler said:
No success
Then i tried to unlock my bootloader but got ERROR MODE again...
I'm letting the battary drain so i can enter eRecovery. Hopefully dLoad works.
By the way does anyone know whats the difference between Recovery.img an recovery2.img?
I remember flashing one of them before relocking my bootloader.
Click to expand...
Click to collapse
Recovery is the one which installs ota updates . Erecovery is an emergency recovery. It can help u restore ur phone to previous version by flashing full original firmware

I got it back to work....
I dloaded the rollback update.app
and then the real stock software
I think the thing that saved me was that i flashed stock recovery before having the glorious idea of relocking the bootlaoder.
So for anybody:
If ur device is not working DO NOT LOCK YOUR BOOTLOADER

oberfeldwedler said:
I got it back to work....
I dloaded the rollback update.app
and then the real stock software
I think the thing that saved me was that i flashed stock recovery before having the glorious idea of relocking the bootlaoder.
So for anybody:
If ur device is not working DO NOT LOCK YOUR BOOTLAODER
Click to expand...
Click to collapse
Well , great that unbricked and your last line , it is to be in bold . Thanks for it. Headsup:victory:

oberfeldwedler said:
I got it back to work....
I dloaded the rollback update.app
and then the real stock software
I think the thing that saved me was that i flashed stock recovery before having the glorious idea of relocking the bootlaoder.
So for anybody:
If ur device is not working DO NOT LOCK YOUR BOOTLAODER
Click to expand...
Click to collapse
yup thats the main point if you are not fully stock and soft bricked you are not advised to lock your bootloader. Once you locked your bootloader you can no more modify your system.

Honor 8 bricked after failed unroot attempt. Please help!

Hey everyone. I rooted my Honor 8 yesterday using the following guide: https://www.xda-developers.com/honor-8-root-twrp-and-xposed/. Everything seemed to work fine at first, but soon my Bluetooth refused to turn on at random and apps constantly crashed (either on startup or when switching between them). It got annoying very quickly and after searching for hours and not finding any real solution, I decided root wasn't that important to me and I'd just unroot my phone and then hard reset. After using SuperSU's unroot function, my phone turned off and rebooted. But when it got to the blue screen with the honor logo, it froze. Nothing does anything. No matter which buttons I press/hold down. It's just stuck on that screen. I'd love to take out the battery, but with these new phones, it's sadly built in (who ever thought that was a good idea?). It's been this way for close to an hour. ADB doesn't recognize it anymore. The only way my PC seems to recognize it at this point is through the Device Manager, where it shows the yellow warning sign. Under Properties > General it reads "This device cannot start. (Code 10)". I've tried a few different things but none of them have worked. So this is where I'm at now. I'd hate to lose this phone since I just got it three months ago. I would really appreciate any sort of help, because I'm grasping at straws.

Rommco05 said:
Have you still access to twrp? When u trun on phone still is in bootloop. Which is your model and which was system last working?
Click to expand...
Click to collapse
Sorry, I might not have made this clear, but I can't even turn my phone off. It's literally stuck on the blue screen (how fitting). The model should be 51090QMF, but I don't know what you mean with the last part.

Rommco05 said:
51090QMF...??? Model must something like FRD-LxxCxxxBxxx
---------- Post added at 21:08 ---------- Previous post was at 21:08 ----------
Try reboot phone and hold vol +
Click to expand...
Click to collapse
My bad, I just looked it up on Amazon (where I bought it) and it said model number. This should be the real one: FRD-L09. The reboot worked, but it's still stuck on the honor logo. At least we know it's not hard-bricked now.
EDIT: I was able to get into eRecovery. Should I just press "Download latest version and reecovery"?

Rommco05 said:
Which system works last one? and for which region is your phone? Cxxx
Click to expand...
Click to collapse
I bought my phone from the German amazon site, so whichever one that is. I'm sorry, but I don't quite understand your system question. I used 7.0 if that's what you're referring to.

Rommco05 said:
Now understand so your model is FRD-L09?(32Gb ROM)/L19?(64Gb ROM)C432(EU)
So when phone rebooting u still se message your device is unlocked nad cat be trusted?
Click to expand...
Click to collapse
Yes, the 32GB one. And as I said, I was able to get into the Huawei eRecovery. I'm guessing I should just hit "Download latest version and recovery" at this point, but I was waiting just to be sure.

Rommco05 said:
You have still unlocked bootloader?
Try this:
1.create dload folder on inter. storage or sdcard
2.unzip zips which I here posted
3.put uziped separately to float
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G753/g104/v73856/f1/full/update.zip
http://update.hicloud.com:8180/TDS/...3856/f1/full/hw/eu/update_data_full_hw_eu.zip
Click to expand...
Click to collapse
I do still have unlocked Bootloader, but at the moment I have no way to use it. My PC (ADB included) doesn't recognize the phone.

Rommco05 said:
What about two is still in your phone? Unplug phone from usb and reboot, + hold vol up but must be unluged after try dload method with sdcard
Click to expand...
Click to collapse
holding vol up just brings me to the eRecovery menu, where I can't do much. I'm not sure how much of twrp is still on my phone. Before I tried to unroot, all of it was.
EDIT: Sorry, never mind. I got into TWRP.

Rommco05 said:
Try dload method with zips which I posted
---------- Post added at 09:00 PM ---------- Previous post was at 08:56 PM ----------
Bootloader is still unlocked? If yes I tomorrow extract update app send you all parties which u nees to flash over fastboot if dload dont work for you
Click to expand...
Click to collapse
I'm currently downloading your files, my bootloader is unlocked. After I have the files unzipped, do I just flash them? If so, in what order?
Edit: Welp, he went offline. Can someone else tell me what to do with these files?

Rommco05 said:
How wrote before, unzip this files and separately put each unzipped to dload on sdcard, first bigger one
---------- Post added at 09:33 PM ---------- Previous post was at 09:30 PM ----------
If are this files in dload folder turn phone or reboot + hold vol down together with vol up
Click to expand...
Click to collapse
Thank god, it booted. Thank you so much. What would be the best way to go about getting rid of root now? I'm willing to do a factory data reset at this point for everything to work again.

Rommco05 said:
Good job man for properly root go to developer section and twrp 3.1.1-1 by OpenKirin all steps is there
Click to expand...
Click to collapse
I'm just gonna go back to not having root after this, haha. It was just something I wanted to try, I don't need it that much. I did a factory reset and will now get my most important data back on my phone (thankfully I have a backup). Still, thank you so much for your help. I don't know what I would've done without you. I "Thanked" all your posts here, which is the least I can do.