Can't connect via USB to Windows - Moto G7 Power Questions & Answers

This is the first Android phone I've had that will not properly connect to Windows. No matter what I've tried, I never get the "Use USB for file transfer" popup when plugging it in. I have USB debugging enabled in Developer Options.
I'm wondering if for some reason this phone CAN'T connect to Windows, although that seems unlikely. I did learn that this German variant I have (XT1955-2) cannot connect to 5G wifi.
No matter what I've tried, including trying various Motorola and non-Motorola windows USB drivers, the only thing that happens when I connect via USB is it's visible in windows an as Unrecognized Device.

Do you have an sd card? Is it portable or adopted storage?
Do you get the USB icon in notification bar?
Is it set for MTP is you tap that icon?

No SD card.
No notification in the notification bar.
I can't set to MTP because there's no setting available. When USB is plugged in, the phone is being charged, but there's no other indication it's connected to a computer.

FligMupple said:
No SD card.
No notification in the notification bar.
Click to expand...
Click to collapse
Weird. I'll try to double check and get screen shots, but the one here gives the normal USB icon in the notification bar to choose Charge, MTP, or PTP.
You could also try developer's mode and change the default mode (I think it's still there)

ST Dog said:
Weird. I'll try to double check and get screen shots, but the one here gives the normal USB icon in the notification bar to choose Charge, MTP, or PTP.
You could also try developer's mode and change the default mode (I think it's still there)
Click to expand...
Click to collapse
Were you ever able to double-check this?

FligMupple said:
Were you ever able to double-check this?
Click to expand...
Click to collapse
I think so, but then forgot to post/take pics.
It got really hectic for a few weeks.
I had to return it (the one it was to replace started working) so I can so it again.

Sorry to resurrect an old thread. I'm in the same boat. I have the Moto G7 Power (-2 Mexico edition) and I can't TurboCharge or connect to a computer anymore. Same cables/PC work with another G7 Power but not mine, so I know it's something to do with my phone. I did a full reset, no change. I tried going to USB Developer Options, enabled USB Debugging, nothing still. I also tried to set the default USB action to "File Transfer" but ended up in a OS bootloop, which prompted me to do a factory reset on the phone.
I think this is hardware-related to the USB port on the phone. As long as I've got bluetooth connectivity I'm fine but I'm definitely not happy with this phone so far.
If anyone comes up with a fix, I'd be happy to try it out.

sTr3utr said:
I tried going to USB Developer Options, enabled USB Debugging, nothing still.
Click to expand...
Click to collapse
While you had USB debugging on, did you connect? Try adb? Pull log files to see what was happening?
Are you using USB 2 or 3 ports on the computer? USB 3 has long been troublesome. Even Google devices https://support.google.com/pixelpho...hl=en&gpf=#!topic/phone-by-google/EBTGfybo9cw

I have had the same problem (trying to connect to Dell XPS, via a USB 3 adaptor with HDMI interface). Same symptoms; not able to activate the options in "Use USB for"
Luckily I tried disconnecting the USB 3 adaptor, and connected the phone (via cable) to laptops USB3 port. It immediately worked....

I hope this thread is still active. I'm having the same problem with a Moto G7 Power in the UK. No matter how I try I can't find any way of turning on the usb option for file transfer with a pc. I've even searched in developer mode and its not there nor are there options for mtp or ptp (I'm assuming I need these to connect to a pc) Help! I'm tearing my hair out here.

bohma said:
I hope this thread is still active. I'm having the same problem with a Moto G7 Power in the UK. No matter how I try I can't find any way of turning on the usb option for file transfer with a pc. I've even searched in developer mode and its not there nor are there options for mtp or ptp (I'm assuming I need these to connect to a pc) Help! I'm tearing my hair out here.
Click to expand...
Click to collapse
You don't have
Default USB configuration
In Dev options?
You have to scroll down aways
Sent from my mata using XDA Labs

sd_shadow said:
You don't have
Default USB configuration
In Dev options?
You have to scroll down aways
Sent from my mata using XDA Labs
Click to expand...
Click to collapse
I have scrolled down in Developer Options. I've also opened every control in Dev Opts to see if it was hidden somewhere but but its just not there. I'm now wondering if the phone has to be connected to the PC with a usb cable for this option to appear.

bohma said:
... I'm now wondering if the phone has to be connected to the PC with a usb cable for this option to appear.
Click to expand...
Click to collapse
No, and it's been in Dev options for several years in every phone I have.
Sent from my mata using XDA Labs
---------- Post added at 01:33 PM ---------- Previous post was at 01:27 PM ----------
It should be in the networking settings between WiFi and Bluetooth
Sent from my mata using XDA Labs
---------- Post added at 01:34 PM ---------- Previous post was at 01:33 PM ----------
Could try an app like
https://play.google.com/store/apps/details?id=com.magdalm.usbsettings
Sent from my mata using XDA Labs

I downloaded the app you suggested and have now received a message on the phone saying 'usb connected'. I was able to open Developer Mode and got much more options than when I opened it from the phone manually by tapping 7 times. I enabled usb debugging. However, the phone is not showing up under File Explorer on my PC. I am using the usb cable that came with the phone and have a feeling that it may be only for charging.

bohma said:
I enabled usb debugging. However, the phone is not showing up under File Explorer on my PC. I am using the usb cable that came with the phone and have a feeling that it may be only for charging.
Click to expand...
Click to collapse
USB debugging is for using adb, not what you need.
What you want is to set the default USB mode in the option mentioned to MTP/file transfer .
(Naming/order may vary, I don't have a Moto G7 handy)
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OK I followed your advice and finally found the correct option and setting. Thank you so much. As you must have guessed, I am totally new to the Android system and find it bewildering with all the different settings menus and sub menus. Without your help I never would have been able to do this. Thanks again.

Related

[Q] An app to make my phone act like a USB flash drive

I have a galaxy s, running android 2.2, and I was wondering if there is an app I can get which would make my phone emulate a USB flash drive, when the micro USB is plugged into the top.
The reason for this is I have USB input for my car stereo, as well as iPod/iPhone and all that fancy stuff, however that doesn't help for the phone I have. So I would like to be able to somehow 'fool' the head unit into thinking there is just a USB flash drive plugged into the USB input, but instead, it's actually the phone through the micro usb to normal usb cable. The head unit could then play music that is stored on the phone (hopefully by me selecting which directory to use as the emulation)
Is there anything like this around?
Thanks
Denno
I thought every Android device can do that. Just connect device, tap new notification and select enable. I have used G1 with my Samsung TV, so it works well with non-PC devices.
Is there anything special you need to do on the phone or on the tv to get to the location of the media files?
Brut.all said:
I thought every Android device can do that. Just connect device, tap new notification and select enable. I have used G1 with my Samsung TV, so it works well with non-PC devices.
Click to expand...
Click to collapse
I dont think it comes up with that option unless its connected to a computer. Like when you plug it in to charge it, it doesnt let you mount the sd card.
To OP, if your stereo allows you to plug into the headphone jack, you can use the music player to play the music and it will go to your car that way. I havent seen an app that will fool the phone into thinking its plugged into a computer or similar. Good idea though, I could see where an app like that would be useful.
It's not the phone that I want to trick into thinking it's plugged into a computer, it's the head unit. I want it to think that it's connected directly to a normal USB flash drive.
Unfortunately there is only USB and iPod inputs, no 3.5mm jack. I could hack one together, but I would much rather an app so everything stays neat lol.
denno020 said:
I have a galaxy s, running android 2.2, and I was wondering if there is an app I can get which would make my phone emulate a USB flash drive, when the micro USB is plugged into the top.
The reason for this is I have USB input for my car stereo, as well as iPod/iPhone and all that fancy stuff, however that doesn't help for the phone I have. So I would like to be able to somehow 'fool' the head unit into thinking there is just a USB flash drive plugged into the USB input, but instead, it's actually the phone through the micro usb to normal usb cable. The head unit could then play music that is stored on the phone (hopefully by me selecting which directory to use as the emulation)
Is there anything like this around?
Thanks
Denno
Click to expand...
Click to collapse
I did it with one of my friends phones a while back. Plug into USB on the head unit and android should ask you if you want to 'charge only', 'mount as disk drive' etc. Just choose 'mount as disk drive' and the head unit will have access to all the folders on the SD card.
The folders with music in them are listed on the head unit's screen and you go from there.
Maybe it's less of a phone problem and more of a 'that particular head unit' problem.
Oh cheers chjade84, if that's the case, I might go try that now... Who cares if it's 3.44am :/ haha
I'll be interested to know if you get it working.
No good . I tried both with USB debugging on, and with it off, and both times the head unit said Device Error when I selected USB as the source.. Bugga, not going to be an easy solution lol. Surely there would be a way of making the phone 'behave' like a flash drive when I plug in the micro usb (and subsequently select the app to do the fooling).. I wonder how hard it would be to program something like this myself... Probably too hard lol.
when I say debugging, I mean with the usb connected. I have debugging turned on on my phone, so I get a different screen to that in the video posted above. So I don't mean turning debugging on and off, I simply mean 'connecting usb storage', and not having it connected.. if that makes sense..
denno020 said:
It's not the phone that I want to trick into thinking it's plugged into a computer, it's the head unit. I want it to think that it's connected directly to a normal USB flash drive.
Click to expand...
Click to collapse
Still you don't understand. Android works as normal USB flash drive already. But seems you can't use this mode, because Android does not detect, that it should enable it. cwill0303 is right, you need to somehow force-enable usb mode.
Oh i see, thanks for clearing that up, I didn't know android ran in that way..
Sent from my GT-I9000 using XDA App
You could try "Extended Controls" widget. It has a toggle for as "Mass Storage - enables and disables mass storage" although my EVO gives me the error "Your device does not support direct control of USB".
It's a paid app ($1.09) but it's well worth it for all the options it gives you for toggling stuff from your homescreen.
I don't know if it will help or not.
EDIT: See my next post before buying!
Do you have root? You could try to run this command from a terminal:
Code:
echo /dev/block/mmcblk0 > /sys/devices/platform/usb_mass_storage/lun0/file
I could confirm that it works on my G1 and it enables USB mode permanently - if I unplug phone and plug it back, it will mount automatically. So I think it should work even with device, which isn't recognized as a PC.
Few notes:
I think it requires root permissions.
You will have to disable USB manually. If you won't do that then most probably you won't have access to your SD-installed apps and it may drain battery.
If it will work, you should be able to create some widget or other method to easily enable/disable force-mount.
EDIT:
To disable force-mount run: "echo '' > /sys/devices/platform/usb_mass_storage/lun0/file"
Try this app.
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It's called Widgetsoid and it lets you toggle USB Storage - Connect/Disconnect SD card to PC.
And it's free!
I actually already had widgetsoid, so I tried with that widget, however it still didn't work. Still tells me 'device error' on the head unit display.
I do have root permissions, but I have no idea how to run terminals or anything, plus I think that's just going to be doing the same as the widgetsoid widget does...
I will have a look into the format type of the card and what the head unit can read...
Ok so I've just checked the file format of my sd card, and it's FAT32, which the head unit should be able to read.. So I'm out of ideas...
denno020 said:
I do have root permissions, but I have no idea how to run terminals or anything
Click to expand...
Click to collapse
https://market.android.com/search?q=terminal+emulator&c=apps
or you could install SDK on your PC and run "adb shell" command.
denno020 said:
plus I think that's just going to be doing the same as the widgetsoid widget does...
Click to expand...
Click to collapse
You need root to modify /sys/devices/platform/usb_mass_storage/lun0/file file and Widgetsoid doesn't need root for usb mount, so it definitely uses different method to enable it.
You could try to mount sd card from recovery. I know its an option on clockwork not sure about others.
Sent from my DHD
Having just gotten one of the Galaxy S family last week, they approach the USB options slightly differently from other Android devices (Due to Samsung's 'awesome' Kies suite, I believe). Assuming you're using Froyo, go to Settings/Applications/USB Settings and choose Mass Storage. Make sure debugging is disabled. That should trigger the regular Android mass storage interface when you plug in the microUSB cable.
It still might not play nicely though, most of those USB readers in stereos aren't good for reading anything bigger than ~4GB. Also, since the Galaxy S family have internal storage 'and' an SD slot, it'll mount as two mass storage devices instead of one, which may confuse things further.
Best of luck.
Sent from my Vibrant using XDA Premium App

[Q] Computer won't recognize my Atrix 2 through USB

So I just got an used Atrix 2 off of eBay today. Seems like it went through factory reset by the previous owner, the phone came with the standard 2.3.6 with MotoBlur and everything, ver. 55.13.25.MB865.
Anyway, as you might've guessed, when I plug it into my computer through USB port, the computer says that it cannot recognize this device. I installed the Motorola device manager app from the website, to no avail. Tried adding MotoCast later, but no result, either. Am I to understand that these two applications also install the drivers for the Atrix 2?
Anyway, I'm dying to root my A2 (I used to be a flash junkie with my old Samsung Captivate :silly, but there's no way to connect it to my laptop..
I'm all ears if anyone have some advice for me Thanks.
No those applications do nothing for your phone, other than advertise for motorola.
Go here: http://www.motorola.com/consumers/v/index.jsp?vgnextoid=bda09ec8009a0210VgnVCM1000008806b00aRCRD
These are the drivers for your phone. however, it should recognize it without them also.
What kind of computer do you have?
Sent from my MB865 using xda premium
Hiya. I already had the Device manager in your link in the first place, though, but it still doesn't recognize the phone. I'm using a laptop. Tried it with another laptop as well, but it still shows the "Device not recognized" error. By the way, is there something like a MotorolaDeviceManager.exe kinda program that should run after installing it? Because there is none that I can find.
Oh, and one more detail. Sometimes when I plug the phone into the USB port, the phone acknowledges the port as "Common Charging", just like a wall outlet, instead of a computer.
Do you have usb debugging enabled? And allow unknown sources?
Also, use "charge only" mode usb connection in gingerbread (they removed that option in ics - found out last night trying to system dump my buddy's razr - camera mode worked though, fyi..)
Sent from my phone's mind
Your computer should recognize the phone with or without the drivers installed though. Weird.
What I meant was what kind of operating System is it? Windows? Mac?
Sent from my MB865 using xda premium
alteredlikeness said:
Do you have usb debugging enabled? And allow unknown sources?
Also, use "charge only" mode usb connection in gingerbread (they removed that option in ics - found out last night trying to system dump my buddy's razr - camera mode worked though, fyi..)
Sent from my phone's mind
Click to expand...
Click to collapse
Yup, I've tried with both USB debugging on and off. The same goes with all options in the Application menu.
The thing is, when I plug the phone in, it sees the computer as a "Common charging" aka wall outlet, thus no USB connection menu is available through the notification. I don't have the option to change charge-only or mass storage (which I'm trying to achieve).
Fall of Enosis said:
Your computer should recognize the phone with or without the drivers installed though. Weird.
What I meant was what kind of operating System is it? Windows? Mac?
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Do you think.. it could be a hardware problem? I mean it charges and everything, but just no data transfer.. All this confusion is making me fear for the worst..
I'm on PC, by the way. Windows 7.
when this happened to me...
alteredlikeness said:
Do you have usb debugging enabled? And allow unknown sources?
Also, use "charge only" mode usb connection in gingerbread (they removed that option in ics - found out last night trying to system dump my buddy's razr - camera mode worked though, fyi..)
Sent from my phone's mind
Click to expand...
Click to collapse
i was trying to sync my phone to the pc at work, it would not connect. MTP fail was the error code. i had to disable the USB Debugging in order for it to automatically install the drivers for my phone.
Problem solved (?)
Hi guys. Thanks for trying to help me out. I just solved the problem by the most primitive way..
Plugging, unplugging, and plugging in the phone over and over again. I know how silly it sounds, but it works, around once every 10 times, if I do it successively.
Now my Atrix 2 is happily rooted and loaded with Lithium v 1.3.1.
Thanks
If you keep having problems, you should unplug your phone, uninstall all moto drivers and reboot. Reinstall moto drivers and reboot again. Finally plug in your phone, everything should be newly detected and good to go.
Also, it's always much better to use OEM cables and the most powerful USB ports on the computer. Since it's from eBay then you probably don't have an OEM cable, but just make sure that you're using one that's high quality.
Congrats on getting it working, though!
Did you try reinstalling the drivers?..
Try your luck with Linux also.. preferably Ubuntu!
shamji83 said:
Did you try reinstalling the drivers?..
Try your luck with Linux also.. preferably Ubuntu!
Click to expand...
Click to collapse
agreed, no stupid drivers with ubuntu. I have been working all in linux for a few months now, it was painful when I wen't back for a day
Hi, I had the same problem and i resolve it simply.
I looked in Settings / Storage / Options / USB computer connection
and nothing was ticked. I ticked MTP and it worked
cogeary said:
Also, it's always much better to use OEM cables and the most powerful USB ports on the computer. Since it's from eBay then you probably don't have an OEM cable, but just make sure that you're using one that's high quality.
Congrats on getting it working, though!
Click to expand...
Click to collapse
Mine is new and computer still wont recognise it - have installed drivers and reinstalled 2x plugged and unplugged cable till I've got OOS and nothing - I'm just trying to transfer photos from phone to laptop - can't help thinking that shouldn't be this difficult - why provide a cable if it aint gonna do anything? New phone and new computer and installed drivers etc etc. Go figure.
i keep getting this on connecting my mobile to pc, any help will be appreciated
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Try a different USB port if you're having any trouble
gilda311 said:
Try a different USB port if you're having any trouble
Click to expand...
Click to collapse
tried all ports, no luck
nitin_ko said:
i keep getting this on connecting my mobile to pc, any help will be appreciated
Click to expand...
Click to collapse
Have you tried installing Motohelper drivers, for me they tend to work with my A2.
Sent from the Ace's MB865 using xda-developers app
already tried, no luck
nitin_ko said:
already tried, no luck
Click to expand...
Click to collapse
Hmmm, I'm not sure then. It could be hardware related like the USB cable, the USB slot on your phone or your computer. Try another Motorola cable if available or another computer, yet if you've already tried all of that then I'm not sure what the problem is. :/
Sent from the Ace's MB865 using xda-developers app

[Q] GT-N8013 + Powered Hub + USB Stick. No Dice.

Hey all,
I've been perusing these forums for a bit as a guest and have slowly accumulated a bank of information regarding the use of usb sticks on my Note 10.1.
I have the official OTG from Samsung. However, I've never managed to get any of my USB sticks (all less than 4GB and FAT32) to work on my Note. Sometimes the 'high power' message comes up, other times nothing.
I gandered that I have to get a powered usb hub. I bought a belkin model, the following image is the hub:
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The hard drive is on there to show that there's enough power running through the hub to run all of them. That little USB with the red light is the one I am trying really hard to access.
Here's the kicker. My Note 10.1 STILL doesn't recognise any of the sticks (I don't expect it to recognise the HDD).
Anyone have any ideas?
Thanks.
vika09 said:
Hey all,
I've been perusing these forums for a bit as a guest and have slowly accumulated a bank of information regarding the use of usb sticks on my Note 10.1.
I have the official OTG from Samsung. However, I've never managed to get any of my USB sticks (all less than 4GB and FAT32) to work on my Note. Sometimes the 'high power' message comes up, other times nothing.
I gandered that I have to get a powered usb hub. I bought a belkin model, the following image is the hub:
The hard drive is on there to show that there's enough power running through the hub to run all of them. That little USB with the red light is the one I am trying really hard to access.
Here's the kicker. My Note 10.1 STILL doesn't recognise any of the sticks (I don't expect it to recognise the HDD).
Anyone have any ideas?
Thanks.
Click to expand...
Click to collapse
I was able to get the 10.1 to recognize my usb drives by using the otg cable and the usb otg helper app that can be found on the Google play store. I bought a nice little 7 port powered usb hub from eBay, trying to get multiple usb devices to work simultaneously on the note 10.1 but havent been able to get ANY usb devices to be recognized by the note 10.1 through the powered usb hub.
Does anyone know of a usb hub that acts as a Bluetooth device? It would be cool to use usb devices as Bluetooth devices via some type of hardware medium.
I bought a cable from Amazon & bought a 64gb stick from Wal-Mart. My note recognizes it with no problem.
Sent from my SCH-I605 using xda app-developers app
Itbelikedat said:
I was able to get the 10.1 to recognize my usb drives by using the otg cable and the usb otg helper app that can be found on the Google play store. I bought a nice little 7 port powered usb hub from eBay, trying to get multiple usb devices to work simultaneously on the note 10.1 but havent been able to get ANY usb devices to be recognized by the note 10.1 through the powered usb hub.
Does anyone know of a usb hub that acts as a Bluetooth device? It would be cool to use usb devices as Bluetooth devices via some type of hardware medium.
Click to expand...
Click to collapse
Where exactly are you looking for your devices to show up. Also when you use the USB application and it finds your devices, can you manualy at the same time find the devices using something like es file explore.
shaun298 said:
Where exactly are you looking for your devices to show up. Also when you use the USB application and it finds your devices, can you manualy at the same time find the devices using something like es file explore.
Click to expand...
Click to collapse
I use astro or es explorer to browse through my files. If you use usb otg helper, there will be a button that says "mount" at the bottom of the screen. Plug your usb drive into you otg cable, plug your otg cable into your tablet, and then tap the mount button on your screen. Once your usb drive is mounted, use astro or es explorer to access your usb drive. If you still can't seem to find your usb drive, open up es file explorer or astro, go to the root folder, then tap on the mnt folder. You should see your usb drive in the mount folder, if you properly mounted your usb drive using the usb otg helper app.
Itbelikedat said:
I was able to get the 10.1 to recognize my usb drives by using the otg cable and the usb otg helper app that can be found on the Google play store. I bought a nice little 7 port powered usb hub from eBay, trying to get multiple usb devices to work simultaneously on the note 10.1 but havent been able to get ANY usb devices to be recognized by the note 10.1 through the powered usb hub.
Does anyone know of a usb hub that acts as a Bluetooth device? It would be cool to use usb devices as Bluetooth devices via some type of hardware medium.
Click to expand...
Click to collapse
That app if for rooted devices. I haven't rooted my Note yet.
I will do so in some time, but I want to figure out why this is happening. I mean, logic dictates that once the power is externalized, all the Note has to do is read the USB.
Yet, mine doesn't even manage to do that.
Are there any specific brands of USB flash drives that are more successful?
Reboot your Note.
Put the USB stick in the OTG adapter, and stick the adapter in the Note.
Does a message "USB Connector connected" appear?
But no USB device (you should have a USB symbol in the status line)?
Try a keyboard or a mouse: still no device?
What ROM are you using (Settings > About device > Build number)?
I have this USB connector that works fine on my unrooted Note 10.1, it lets you connect a single USB thumb drive. I do not believe you can get a USB hub to work on an unroot Note 10.1. As stated in post 7 you get better results if you connect the adaptor before starting tablet or connect adaptor and then restart Note 10.1.
You can find my adaptor here for $5.99 US http://www.ebay.com/itm/OEM-SAMSUNG-USB-CONNECTOR-P30PIN-EPL-1PLOBEGXAR-FREE-SHIPPING-/111160387393?pt=US_Cell_Phone_PDA_Cables_Adapters&hash=item19e1ace741
Sorry, I mustn't have use the term 'cable'. I have the same adapter as #8. Still doesn't work on all my sticks.
I will try the solution you have posted #7,

OPO won't connect to PC in MTP mode.

I don't recall having this problem a few months ago when I tried this the last time so I think it might have been an update that made this happen.
Normally, in the notification bar I get a option to change the connection mode to the pc from "Charge only" to "MTP" or "Camera". However I don't get the notification this time. It will only charge my phone and it doesn't show up in my explorer.
I tried enabling USB debugging but for some reason it is greyed out as seen here:
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also when I try to change the connection mode manually through the "storage" menu I get this.
please help me.
1. Navigate to Settings > About Phone > scroll to the bottom > tap Build number seven (7) times. You'll get a short pop-up in the lower area of your display saying that you're now a developer.
2. Go back and now access the Developer options menu, check ‘USB debugging’ and click OK on the prompt.
drmuruga said:
1. Navigate to Settings > About Phone > scroll to the bottom > tap Build number seven (7) times. You'll get a short pop-up in the lower area of your display saying that you're now a developer.
2. Go back and now access the Developer options menu, check ‘USB debugging’ and click OK on the prompt.
Click to expand...
Click to collapse
could you please read the thread more carefully?
As you can see in the OP, I already did this.
Try using a different USB port and/or a different USB cable.
ryanmat said:
Try using a different USB port and/or a different USB cable.
Click to expand...
Click to collapse
I have tried this and it doesn't change anything tog the situation in the OP.
heulen said:
I have tried this and it doesn't change anything tog the situation in the OP.
Click to expand...
Click to collapse
have you try compare the same cable with different phone, if you had another phone, to make sure if its the cable problem or phone problem.
I do have similar problem with OPO original cable and recently a new remax cable, after sometime the usb connect function is stop working. Tried the same cable with my find 5 and its still not functioning. I do still wondering what caused that, because at first both cables usb function works normally.
si2kul said:
have you try compare the same cable with different phone, if you had another phone, to make sure if its the cable problem or phone problem.
I do have similar problem with OPO original cable and recently a new remax cable, after sometime the usb connect function is stop working. Tried the same cable with my find 5 and its still not functioning. I do still wondering what caused that, because at first both cables usb function works normally.
Click to expand...
Click to collapse
the problem also occurs when the phone doesn't have a USB cable inserted into it.
heulen said:
the problem also occurs when the phone doesn't have a USB cable inserted into it.
Click to expand...
Click to collapse
Errr, isn't that obvious ? If you don't connect your phone to USB/Data Sync Cable to PC then there's no notification about usb connection whether its charging, debugging or MTP
si2kul said:
Errr, isn't that obvious ? If you don't connect your phone to USB/Data Sync Cable to PC then there's no notification about usb connection whether its charging, debugging or MTP
Click to expand...
Click to collapse
yes that's right but then the usb cable can't really be the problem.
I have the same problem on a couple of different ROMs. I used to be able to use PDAnet and connect but now that doesn't even work.
I was finally able to update my ROM using an OTG cable and flash drive. A bit awkward but it works.
zulu657 said:
I have the same problem on a couple of different ROMs. I used to be able to use PDAnet and connect but now that doesn't even work.
I was finally able to update my ROM using an OTG cable and flash drive. A bit awkward but it works.
Click to expand...
Click to collapse
I use the standard rom that came with my OPO tho, shouldn't it always work?
heulen said:
the problem also occurs when the phone doesn't have a USB cable inserted into it.
Click to expand...
Click to collapse
heulen said:
yes that's right but then the usb cable can't really be the problem.
Click to expand...
Click to collapse
yes u might be right, i just pointed out that in my case, the cable was the caused. At first i thought maybe because of the rom, so i tested the same cable on different phone and tested different cables on the same phone, that's when i found the problem was the cable.
But i still wondering why i got two cables that at first every function (charging n data sync) works but then after sometimes only charging function works and i can't no longer used data sync function with the same symptoms as you.
heulen said:
I use the standard rom that came with my OPO tho, shouldn't it always work?
Click to expand...
Click to collapse
Got me... I have two OPOs, one always connects and the other one doesn't. I tried both OPO cables, two aftermarket cables with the same result. There must be a difference between the two but I have no clue what it is.
si2kul said:
yes u might be right, i just pointed out that in my case, the cable was the caused. At first i thought maybe because of the rom, so i tested the same cable on different phone and tested different cables on the same phone, that's when i found the problem was the cable.
But i still wondering why i got two cables that at first every function (charging n data sync) works but then after sometimes only charging function works and i can't no longer used data sync function with the same symptoms as you.
Click to expand...
Click to collapse
exactly, that's my problem. It used to work but no longer...
someone please help.
I do wondering is it because the cable can charge up to 2.1 mA, but still not sure about it.
Developer options ->scroll down there is an option for usb (must be something like usb format option, Greek for me )change it to mtp but it resets after u unplug the phone

S7 always asks for permission to allow data/MTP when connected to PC

My dad and I both got new Samsung Galaxy S7's (Sprint) over the weekend. Every time he plugs his phone into his computer, it always brings up the prompt "Allow access to device data - An MTP connection will be established to access the data on the connected device."
If he presses "Allow," it does NOT remember and asks him each and every time it is plugged in.
However, when I connected my S7 to my PC for the first time, I only had to press "Allow" once and it never asked me again after that.
It's a minor annoyance for him, but an annoyance nonetheless.
Things we've tried:
Rebooted Phone
Re-installed the official Samsung S7 drivers on his computer (straight from their website)
Enabled developer options on his phone and turning USB debugging on
Tried several different USB cables
Tried several different USB ports on his computer
I am no Android/S7 expert so I thought I would ask here. Is anyone familiar with this issue and know of any fixes? Hell, I'll even take wild shots in the dark at this point. Thanks in advance!
It does the same for me. Guess this is done intentionally by Samsung.
Sent from my SM-G930F using Tapatalk
Same here, super annoying.
I was happy that the S7 no longer had port flaps, so it got rid of the stupid message to close the port flaps that was displayed EVERY SINGLE TIME you unplugged the USB cable from it.
But now we have the MTP confirmation without adding known hosts to a whitelist.
Yep same here too I get asked every time. I've just learned to live with it although it is super annoying
Sent from my SM-G930F using XDA-Developers mobile app
i have same problem.i have another problem when mobile screen goes off my MTP file data transfer disconnect to PC .
Guess thats Android 6...had the same with my old Z5
Gesendet von meinem SM-G930F mit Tapatalk
I have a problem connecting S7 to Windows 10. "The connected device is unable to access data on this device. Reconnect the USB cable and try again". Actually it doesn't work. It always ask me to install MTP driver (I installed Samsung drivers before), but when I try to do that, it said it is already installed. Recent Windows 10 update made this mess, because on my laptop, I didn't update Windows 10 for a long time, probably since January or so and S7 is connecting without any problem. Grrrr ...
milicevic said:
I have a problem connecting S7 to Windows 10. "The connected device is unable to access data on this device. Reconnect the USB cable and try again". Actually it doesn't work. It always ask me to install MTP driver (I installed Samsung drivers before), but when I try to do that, it said it is already installed. Recent Windows 10 update made this mess, because on my laptop, I didn't update Windows 10 for a long time, probably since January or so and S7 is connecting without any problem. Grrrr ...
Click to expand...
Click to collapse
Same problem for me with Galaxy S5. I have one computer with windows 10 and another with windows 7. It connects to windows 7 no problem but won't connect to windows 10
milicevic said:
I have a problem connecting S7 to Windows 10. "The connected device is unable to access data on this device. Reconnect the USB cable and try again". Actually it doesn't work. It always ask me to install MTP driver (I installed Samsung drivers before), but when I try to do that, it said it is already installed. Recent Windows 10 update made this mess, because on my laptop, I didn't update Windows 10 for a long time, probably since January or so and S7 is connecting without any problem. Grrrr ...
Click to expand...
Click to collapse
Oli999 said:
Same problem for me with Galaxy S5. I have one computer with windows 10 and another with windows 7. It connects to windows 7 no problem but won't connect to windows 10
Click to expand...
Click to collapse
That's odd. I just had an S5 plugged into my laptop yesterday to access the internal storage and flash via odin. And I had my S7 plugged in as well for some file transfers. My laptop has had Windows 10 since the first day it was rolled out and downloaded automatically overnight. It has also been connected to the internet and had all updates installed automatically...
I received the message everytime I connect via usb to my pc. Recently I accidentally hit DENY at the prompt and now I can not access the files on my phone any longer. NOPE, I do not get the prompt any longer either to just be able to say allow!! WTH, I've been searching, no luck. I've found the USB debugging is on and the USB configuration is MTP, any other suggestions. All I did was hit the Deny, you think it would prompt again when I plugged in.
Enable Dev Option and tick usb debugging this worked for me !
I think it serves as a good security feauture
Imagine if you enable it premanently, someone could take your phone and plugin to another pc without unlocking and extract your personal data...
Sent from my SM-G930F using Tapatalk
muaaviya said:
Enable Dev Option and tick usb debugging this worked for me !
Click to expand...
Click to collapse
Nice tip. At least it works for me in the way that now only ask for permission once. Befere, just two times...last week, 7 or 8 times every time I plugged in!
I think that it was because of the Android Studio Adb driver, but no.
In windows 10, only asked the very first time and never more...in windows 7, as I mention before.
Lieutenantdaan said:
I think it serves as a good security feauture
Imagine if you enable it premanently, someone could take your phone and plugin to another pc without unlocking and extract your personal data...
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
The security for that is the lock screen...no phone contents are shown if the screen is locked, but Android 6 added this another "allow/deny" method that is buggy by now.
Greetings!
You have to unlock the screen before plugging in the USB cable, then he won't ask permission again. They changed this behavior in some of the recent OS updates, because I remember that I could access files without unlocking first (just allow once for that PC). The only real solution for this is root, as always...
On Windows, it works fine. The ALLOW is remembered. But, on Linux, i have this popup EVERY TIME i plug in to PC... so annoying
trekketoo said:
I received the message everytime I connect via usb to my pc. Recently I accidentally hit DENY at the prompt and now I can not access the files on my phone any longer. NOPE, I do not get the prompt any longer either to just be able to say allow!! WTH, I've been searching, no luck. I've found the USB debugging is on and the USB configuration is MTP, any other suggestions. All I did was hit the Deny, you think it would prompt again when I plugged in.
Click to expand...
Click to collapse
wrong post sorry
This just started happening to me as well, and now copies from my pc to the micro sd card are SUPER slow. Irritating.
trekketoo said:
I received the message everytime I connect via usb to my pc. Recently I accidentally hit DENY at the prompt and now I can not access the files on my phone any longer. NOPE, I do not get the prompt any longer either to just be able to say allow!! WTH, I've been searching, no luck. I've found the USB debugging is on and the USB configuration is MTP, any other suggestions. All I did was hit the Deny, you think it would prompt again when I plugged in.
Click to expand...
Click to collapse
i have this same problem, were you able to fix it at all i cant get into my files
I had the same problem for months, it was really irritating, but then I updated the driver in device manager and solved the problem
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Switch off annoying MTP access popup
Finally found it in settings. Switch on Developers options in configuratien. Then there is a USB modus setting. Set it to Charging rather then MTP Transfer.

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