Live Demo Phone Reflashed. Giving security error - Samsung Galaxy S8+ Questions & Answers

Hey all. I recently bought a Galaxy S8+ on Ebay. I bought it not knowing it was a Live Demo Unit. When I received the device I quickly got annoyed from the videos and how the phone resets every 10 mins or so. So I tried to flash stock firmware on it to atleast gain some sort of functionality from it. Since i'm in Canada, I downloaded and flashed the G955W Rom. It passed no problem in Odin, but when you try and boot it I get "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note the repair / return for this issue may have additional cost.". At this point I don't care if its the Demo software I just want the phone to be able to boot again. Anyone know where I can get the Live Demo ROM? Or any ROM that would work with the phone. Any and all help is appreciated. Thank you!!!

EthanLeroux42 said:
Hey all. I recently bought a Galaxy S8+ on Ebay. I bought it not knowing it was a Live Demo Unit. When I received the device I quickly got annoyed from the videos and how the phone resets every 10 mins or so. So I tried to flash stock firmware on it to atleast gain some sort of functionality from it. Since i'm in Canada, I downloaded and flashed the G955W Rom. It passed no problem in Odin, but when you try and boot it I get "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note the repair / return for this issue may have additional cost.". At this point I don't care if its the Demo software I just want the phone to be able to boot again. Anyone know where I can get the Live Demo ROM? Or any ROM that would work with the phone. Any and all help is appreciated. Thank you!!!
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Click to collapse
I know if i bought a device and it ended up being a live demo unit. I would have returned it and filed a claim on ebay.

Related

unlocking phone

Hi guys, I hope this is the right area to post this, sorry I am fairly new and couldn't find a better place
I have a samsung spica gt i5700 and a few months ago I flashed the firmware so now I have android 2.2 on it. Yesterday I changed network provider and moved to 3 (from Tmobile) so my tmobila number will be unusable tomorrow the latest. What the idiots at tmobile failed to tell me is that the phone is locked to a t mobile simcard, so I can't use the other sim. I need to unlock the phone so I asked t mobile and they want £15 and 28 days to do it - unreasonable. Walked in the local off-license-unlocking-hut and the guy tried but it didn't manage to unlock it because he said that having flashed the operating system makes things complicated and he said he can't do it.
So now, can anybody kindly let me know how I get my phone unlocked please, any guide or anybody who can walk me through the process please?
thank you

Samsung pay for International Unlocked device?

Hi all, I have an unlocked s6 edge (925f) living in the U.S. I understand that it will not be officially bundled into the software since it's an international variant, but has anyone gotten it to work through the framework and APKs? When I try it , I'm able to get into the app and all that, but when I try to add a card, it tells me that it can't communicate with the server. If anyone could help that'd be awesome.
Thanks!
Same exact scenario here. 925F, sideloaded the framework and app, can add card, can't communicate with server. Went to Samsung counter at Best Buy, they couldn't do anything. The girl there though did say she had experienced the same scenario with no connection but in an ATT branded S6 which then cleared itself up in a day or two.
Two things I'm thinking of:
1. Flash a US branded firmware (ATT or Tmobile) and see if that fixes it. Though I'm not even sure if they will flash on the 925F version, and/or the flash will lock the phone to that firmware's brand SIM.
2. Somehow try to get the Samsung Pay logs to see where it's trying to connect but I don't think that's even possible without root which will trip Knox which makes Samsung Pay unusable.

SIM unlock?

Please post experience with S7 SIM (carrier) unlocking here, specifically third party websites that offer an unlocking service.
I bought my phone out right from T-mobile. And their unlock app that comes on the phone does not work
HTCMDA said:
I bought my phone out right from T-mobile. And their unlock app that comes on the phone does not work
Click to expand...
Click to collapse
It works but you have to know what you're doing with it. Did you contact Tmobile for unlock code. We unlock and blacklist repair the Sprint, Tmobile, etc. The Tmobile ones have to go through that app during the process
supreme83 said:
It works but you have to know what you're doing with it. Did you contact Tmobile for unlock code. We unlock and blacklist repair the Sprint, Tmobile, etc. The Tmobile ones have to go through that app during the process
Click to expand...
Click to collapse
yea man i called...they sent an email with instructions.. email stated this phone doesn't require an unlock code as it has a built in unlock app. follow the directions below blah blah balh
bottom line, it doesn't work. why? because there's hidden rules and crap that need to be met 1st by t-mobile. prepaid people need to spend at least 100 dollars in refills before the phone is eligible. post paid people need to have the phone active on t-mobile for a minimum of 45 days and your account cannot be cancelled during that time.
well seeing as how i'm on prepaid... i walked in, made a new customer purchase as a post paid user, then cancelled my line after i got my gear vr and netflix code... which wasn't even 30 days. I can't unlock my phone, So I'm now on prepaid gonna see if I can after 100 dollars in refills
Try to use UnlockRadar for any phone using Device Unlock App from T-Mobile, including the Galaxy S7. You can find more here: https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock
Hello,
i need a help with a unlocking Samsung Galaxy S7 SIM (network) too. It is locked to Vodafone UK.
Does anyone know any reliable services to do it?
Thanks
merlooo said:
Hello,
i need a help with a unlocking Samsung Galaxy S7 SIM (network) too. It is locked to Vodafone UK.
Does anyone know any reliable services to do it?
Thanks
Click to expand...
Click to collapse
I use ebay to get my unlock codes, unlocked maybe a dozen phones in the last few years and never had any issues with anyone.
A couple reliable sites I've used many times are www.unlockbase.com and www.cellunlocker.net . There's also a thread over on the s6 general forum of a member named stifilz that can unlock your device via USB cable, his service is free but a donation is always a nice gesture. Good luck!
Sent from the silver bullet 930F Running Superman Rom
kinda ridiculous you have to pay to get an unlock code still. My SM-G930FD i bought unlocked locks itself every time in install a T-mobile csc and the app wont even run on that phone
Hi can anyone help? I bought an At&t S7 Edge on amazon and got the unlock code from the vendor and it apparently worked. My only issue is that it'll only work with the sim that was in the phone when I entered the code. If I use another one the phone keeps displaying "insert sim". Thanks already for your replies
Thanks for the reply and there's 1 more things I need to mention: I'm using the phone overseas (Haiti) as it's still under At&t contract. Now to answer your questions no it doesn't ask for the unlock code anymore but like I said it only works with the non At&t
sim I used when entering the unlock code.
SamsungCodeSource said:
Hey there macphephe,
What network are you trying to use the phone with and does the phone ask for the unlock code still when you turn the phone on with a non AT&T simcard/
Let me know we can help
Click to expand...
Click to collapse
s7 (sm-930f) lock to Austrian A1 was not able to be unlocked by unlockbase.com. However, the nck from cellunlocker.net worked well.
Ok so what im mentioning is something im still not getting quite well, but i saw before many samsung phones S6, S7, Note... etc that have the international firmware 9XXF/FD even when the phone is actually a T-Mobile version or AT&T, in download mode you will be shown the real phone model but the firmware isn't. Of course through Odin with a PC you won't be able to flash the phone with a firmware besides the one designed for it. If you actually wanna flash the phone you'll need the original firmware, i tried it before and flashed a Verizon S6 that had the international 6.0 firmware on it through Odin and as you might guess i got an error as the device didn't match the firmware, when i actually flashed it with the correct Verizon 7.0 firmware it worked and the phone booted and worked alright, except that now the phone is network locked! downgrade isn't possible unless i use a repair firmware and a pit file (not sure if still works with nougat). Then i got the idea of actually using the repair firmware and the pit of the 9XXF version as its network free, and ended up breaking the phone completely. The jig didn't work so couldn't access odin. So i work for a friend of mine in a repair workshop PC, Consoles, Mobiles... blablabla and we have the Z3x box, it did unbrick the phone, and then i started playing with it to see what it can do, and there is an option to actually flash and mix different parts of the firmware, so i went an flashed the bootloader of the Verizon firmware with the rest from the international firmware, it didn't boot at first but somehow i got it into recovery mode and after a format it did boot, and the network was actually unlocked after.
I do not think this method would work on all versions, as some samsung phones uses the snapdragon soc while others uses the exynos soc, and i don't think you can mix those firmwares, but an unlocked exynos model might be unlockable with the international firmware, of course considering the risk of breaking the phone, but if you're lucky as i was and have one of those boxes you shouldn't be much afraid.
Something else i'd like to mention, is that the Z3x can actually fully backup the phone, and i don't mean a nandroid backup like TWRP but like a full partitions backup, and the idea i got but didn't test is if you have for example a locked S7 and an unlocked one and same model so let's say 930P, you can actually copy the raw partitions from the unlocked one to the locked one and i don't know, maybe ending up unlocking it too, again didn't test this one as i only have one S7 and its already unlocked (930FD).

To those that recently bought the unlocked BuySpry eBay H83020i_un G5's

Have any of you been able to successfully flash a new rom onto your phones without losing your carrier unlock?
I've been reading around, and so far, it seems like a few people somehow lost their carrier unlocks after downgrading.
I'd like to flash the Fulmics rom, but I don't want to lose my carrier unlock in the process.
If anyone has any input or suggestions for downgrade/root tutorials, it would be much appreciated.
Thanks!
It's easy to flash a stock ROM and turn it back into a fully stock phone where everything works right.
This thread will bring you up to a stock 20I
https://forum.xda-developers.com/tm...ock-h830-20i-rom-flashable-zips-imgs-t3609735
If you want to root it / install TWRP, etc etc...you want 20a. So use this thread
https://forum.xda-developers.com/tm...ock-h830-20a-rom-flashable-zips-imgs-t3511294
You will lose the SIM unlock because the SIM unlock was achieved using that bogus 20i_un ROM (old school way to do that and not preferred because it's temporary)
Everything works fine once you do that. But I don't know if it can be 're-unlocked'. I'm on T Mobile so I don't care. The t mobile unlock app MIGHT still work after 40 days like it's supposed to, but I haven't had it for 40 days so I don't know.
In the same context, can anyone comment on phones being bought from BuySpry on eBay? Have they all been brand new, unmodified ones or will we face any problem down the line like locked bootloaders, sim locks and that sort of thing. I just bought one and its on its way
Just to put it out there I brought this device on JET.com and I have the same April security H83020i_un. The order was fulfilled by Wireless Boss meaning that's who shipped it so watch out for them as well.
chaihg said:
In the same context, can anyone comment on phones being bought from BuySpry on eBay? Have they all been brand new, unmodified ones or will we face any problem down the line like locked bootloaders, sim locks and that sort of thing. I just bought one and its on its way
Click to expand...
Click to collapse
I think they are all like that. I purchased one for my neighbor and one for myself(to use as second device). I flashed it with 20i version and it is the same, but sim unlock went away and phone is locked. I am with T-Mobile and didn't mind it at all.
Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML
fabiansc said:
Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML
Click to expand...
Click to collapse
I think you can still get warranty you just need to flash the stock rom. You can use the imei number to check the production date. Lg gives 15 months warranty from the production date. I got warranty service a couple months back from a defective g5 i bought from ebay. I just used the imei number and the customer rep checked if it was still under warranty
Can anyone tell me if H830T bought from BuySrpy on eBay will update (to nougat and get patches) on Metro PCS network?
Rohden111 said:
Can anyone tell me if H830T bought from BuySrpy on eBay will update (to nougat and get patches) on Metro PCS network?
Click to expand...
Click to collapse
If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.
If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.
I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.
So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
Skipjacks said:
If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.
If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.
I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.
So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
Click to expand...
Click to collapse
Thank you Skipjacks.
I looked up your link (on how to flash official ROM) from above post and indeed it looks easy.
I guess only question I still have would be if sim-locked T Mobile LG G5 will work on Metro PCS...
Rohden111 said:
Thank you Skipjacks.
I looked up your link (on how to flash official ROM) from above post and indeed it looks easy.
I guess only question I still have would be if sim-locked T Mobile LG G5 will work on Metro PCS...
Click to expand...
Click to collapse
I don't know. But call T Mobile. They'll know about the T Mobile phone on Metro PCS thing.
harrychang said:
I think you can still get warranty you just need to flash the stock rom. You can use the imei number to check the production date. Lg gives 15 months warranty from the production date. I got warranty service a couple months back from a defective g5 i bought from ebay. I just used the imei number and the customer rep checked if it was still under warranty
Click to expand...
Click to collapse
Thanks for your response!
When I try to use their mobile repair service, they want to see the receipt.
Did it work out for you with a receipt form eBay or did you found a way to circumvent it?
I'm not sure they're going to give me service on it, but I just noticed yesterday that my camera rear glass is broken.
I don't know how since I didn't drop the phone or anything.
Regardless, knowing the warranty works is important for me
OK i spoke to LG and they said warranty is available if 1) Its 15 months from date of manufacture for which they check IMEI 2) 1 year from date of purchase for which they need proof with receipt. So when I gave my IMEI they said it is under warranty. Hopefully I wont need it. But if it comes to that, I will attach their repair slips that came in the box and give eBay receipts. Have also mailed the seller to ask for proof of purchase lets see.
fabiansc said:
Thanks for your response!
When I try to use their mobile repair service, they want to see the receipt.
Did it work out for you with a receipt form eBay or did you found a way to circumvent it?
I'm not sure they're going to give me service on it, but I just noticed yesterday that my camera rear glass is broken.
I don't know how since I didn't drop the phone or anything.
Regardless, knowing the warranty works is important for me
Click to expand...
Click to collapse
Use the live chat. You just have to give the csr the imei. They did not ask me for the receipt. If they ask Just say you lost the receipt then they will go off the imei to check the production date. I tried doing it on the website but it wouldnt let me continue without uploading a receipt. I did the live chat and the csr was able to generate an rma and email me a return label
Skipjacks said:
If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.
If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.
I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.
So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
Click to expand...
Click to collapse
Any ideas if we can flash a generic US unlocked firmware onto H830 device? I would like to see if it will unlocked the phone as after flashing T-Mobile's firmware it got sim locked.
fabiansc said:
Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML
Click to expand...
Click to collapse
When dealing with LG for warranty work never mention it's an ebay purchase. Without a receipt the LG warranty period is 15 months from the date of manufacture. Also ensure the OEM ROM is loaded.
I just purchased one. I'll get it on August 6th
I'm from El Salvador, so you are telling me that if I try to downgrade my phone to root it, I'll be T-mobile only?
and if I do root it, can it be unlocked again with one of those unlocking boxes?
Uppercut has Trojan:Win32/Dynamer!ac in it. Listed as severe.
I ordered this phone and downgraded to 20a, so I could root it and flash a custom rom.
When doing the downgrade/rooting it locked the carrier lock to T-Mobile USA.
I wiped everything and reinstalled 20i, but it was still locked to T-Mobile USA.
Since I am in Canada this is a huge problem for me.
I ended up disputing it at paypal due to not selling a genuine unlocked device.
I will keep you updated, let me know if you figure out how to unlock the carrier lock.
LittleKing7 said:
I ordered this phone and downgraded to 20a, so I could root it and flash a custom rom.
When doing the downgrade/rooting it locked the carrier lock to T-Mobile USA.
I wiped everything and reinstalled 20i, but it was still locked to T-Mobile USA.
Since I am in Canada this is a huge problem for me.
I ended up disputing it at paypal due to not selling a genuine unlocked device.
I will keep you updated, let me know if you figure out how to unlock the carrier lock.
Click to expand...
Click to collapse
Don't forget to dispute with your credit card company too. They likely have better protections than PayPal.
And don't forget to leave negative feedback for the dishonest seller on ebay

Question One UI 5 Upgrade issue

I hope you guys can help me. I should have come to you all first.
I have S22 Ultra Snapdragon Unlocked Verizon SM-S908U1 VZW/XAA/XAA
Still haven't gotten One UI 5.
Tried to get OTA not available. Tried using Smart Switch, nothing. Tried going to Verizon website. They have posted that you can use their upgrade assistant tool. Didn't work.
So I called VZ tech support. They said i should have gotten the update and transferred me to Samsung tech who had me 1st try and reset my apps. The tech told me if that didn't work to call back. Gave me a ticket number to reference.
Well, it didn't. So I call back and the 2nd tech guy didn't even want to attempt to help me. He immediately told me I had to take my phone to a service center. He told me I could go to Best Buy or U Break. At this point my head is about to explode.
I go to Best Buy. They aren't set up yet as a service center. But when I tell the guy what's up, he tells me it's probably a corrupt OS and to take it to U Break and they can fix it.
When I got to U Break, they acted like they had never worked on an unlocked phone before. I told them I wanted to be sure the flashed it with the Unlocked firmware. They looked at me like I had 2 heads. They wanted me to call Samsung clarification. So Samsung said that all the firmware was the same. That it's the carrier that locks it. So I tell U Break to flash the phone. 4 hours later U Break calls me to tell me my phone will not take the One UI 5 flash. Everything if boots, it boots to One UI 4.1. They said they could leave it that way or mark my phone as unrepairable. I call Samsung back. I get told that they will not go by the word of their authorized service center. That to replace the phone, I have to mail it to Samsung for them to inspect. If they deem it unremarkable, they'll send me a replacement. Turnaround time about 2 weeks! Meanwhile I'm without a phone, my only means of communication. Or I can pay $99 deductible and replace it under Samsung Care. A phone that I've only had since June and I just made my 4th payment on, a phone I didn't Break.
I said screw it and picked up my phone and brought it home. Naturally it was wiped.
Now for my issue. Sorry to be so long winded. Just wanted to give you guys the back story.
I start to load my phone and notice that the "code" not sure the correct term, changed from VZW/XAA/XAA to VZW/VZW/XAA. I lost one of my fonts I purchased. And my phone just doesn't seem the same.
I tried to flash the One UI 4.1 XAA OS using Odin and it didn't change anything and I still can't get One UI 5.
Is my phone now locked? What can I do at this point?
Thanks for your help
My daughter's un-rooted, unlocked S22 on Verizon hasn't gotten it yet either. The unlocked versions are generally about a week behind.
1. Only Verizon and T-Mobile branded models have gotten the Android 13 update. The U1 is Unlocked firmware and will probably take a week or so longer. The only way you'd get it now is to flash to T-Mobile or Verizon firmware, which I don't recommend because they're bloated, lack certain Samsung features, and require a wipe when switching. Also, Verizon doesn't release all of its firmwares so you'd have to flash a version of 12, then upgrade.
2. There is NOTHING wrong with your phone. An unlocked phone on VZW will show VZW/VZW/XAA. If it was showing VZW/XAA/XAA, then the CSC (carrier coding) didn't fully change when inserting the SIM card.
3. Be patient, the changes in One UI 5 are minimal and there are possibly bugs. Wait for the stable release.
Guyinlaca said:
1. Only Verizon and T-Mobile branded models have gotten the Android 13 update. The U1 is Unlocked firmware and will probably take a week or so longer. The only way you'd get it now is to flash to T-Mobile or Verizon firmware, which I don't recommend because they're bloated, lack certain Samsung features, and require a wipe when switching. Also, Verizon doesn't release all of its firmwares so you'd have to flash a version of 12, then upgrade.
2. There is NOTHING wrong with your phone. An unlocked phone on VZW will show VZW/VZW/XAA. If it was showing VZW/XAA/XAA, then the CSC (carrier coding) didn't fully change when inserting the SIM card.
3. Be patient, the changes in One UI 5 are minimal and there are possibly bugs. Wait for the stable release
Click to expand...
Click to collapse
Not sure why people flipping out over this. Just relax the Unlocked Phones with no Carrier Firmware installed will be last to upgrade. All the Carriers get priority first. It's always been this way.

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