EMUI 9 WhatsApp notification problem - Huawei Mate 9 Questions & Answers

My phone, a Huawei mate 9 MHA-L29C636, received the Android Pie update (B159) 3 days ago and everything was working fine.
Since yesterday though, completely out of the blue, my WhatsApp notifications misbehave.
In my settings I had and still have a notification sound and default vibration set.
Now though when I receive an incoming message the LED does not light up, there is no icon in the notification bar, there is no incoming sound and there is nothing inside the notification panel but there is a vibration. This vibration though is not just once like it should be but it keeps on vibrating until I manually open WhatsApp​ and open the incoming message.
If my phone is not in my pocket and I don't notice the vibration it discharges all the battery.
I tried all the notification switches that Android pie has to offer but to no avail. Then I completely uninstalled WhatsApp, rebooted my phone and reinstalled it from the play store but the issue remains.
So I had the bright idea to try to install WhatsApp for business as a completely new app that has never been installed neither on my phone nor associated to my Google account on the playstore, using my second SIM as phone number.
You won't believe it, also this fresh installation has exactly the same issues.
Anybody experiencing similar problems?

Same to me
I have a Google pixel xl and the same thing is happening sin e this morning.
Reinstaling, clearing cache and restarting aren't working

lozano_ said:
I have a Google pixel xl and the same thing is happening sin e this morning.
Reinstaling, clearing cache and restarting aren't working
Click to expand...
Click to collapse
I suppose you are using also the app GRAVITY SCREEN ON/OFF, right?
The update from 2 days ago broke the WhatsApp notification. There was another update this morning and now everything is back to normal. Happy happy..

Right!!!
Omg, thank you for this Quick response.
Uninstalling Gravity screen and checkin again

lozano_ said:
Omg, thank you for this Quick response.
Uninstalling Gravity screen and checkin again
Click to expand...
Click to collapse
You don't need to uninstall it, just update to the latest version from this morning. Now both gravity and whatsapp are working fine together again

Related

[Q] Phone only rings for about one second and then stops.

After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
c4sh said:
After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
Click to expand...
Click to collapse
Are you using a custom ringtone?
Aerowinder said:
Are you using a custom ringtone?
Click to expand...
Click to collapse
No, just the stock tones. I find it happening sometimes with my SMS messages as well but not all the time.
Update: I have since unlocked my bootloader (wiped) and rooted my phone and the problem still persist. Seems like I'm not alone, I have starred this so hopefully someone can see it. https://code.google.com/p/android/issues/detail?id=81178#makechanges
Anyone have any suggestions that I could try?
update
I had thought I had fixed the problem by re flashing the stock image of lollipop, the problem went away and my phone started to ring again but shortly its back to only vibrating. I noticed that the little vibrate symbol was popping up in the status bar whenever I received a call, even when I turned off the also vibrate for calls option. I then remembered that when I use the volume butler app and set it to my vibrate profile that symbol would also pop up. I uninstalled volume butler and everything seemed to be working fine. Next I Checked the play store for comments regarding the issue and I noticed two things: There was a recent fix "ringtone changing to silent upon first install" and it said that the app was installed onto my device and not requiring an update even though I had just uninstalled it. So I decided to open it up and it was as if I was starting the app for the first time as none of my previous data was in there for testing purposes I decided to set up the same profiles that I had before and try calling my phone and my phone rang like it should, weird. Perhaps I had two versions and that was the one that I originally uninstalled is that even possible?( I could have sworn I had updated it,as it was under the up to date app list) Regardless, I uninstalled it again and everything is still working as it should. Hoping that this was was the culprit I will continue to test my phone and see.

No notification sounds? [FIXED]

Does anyone else have a problem with notification sounds/ringtones after the phone goes into deep sleep? Have to reboot to fix the issue .
yes i do.even after reboot it prolongs
123cyborg said:
Does anyone else have a problem with notification sounds/ringtones after the phone goes into deep sleep? Have to reboot to fix the issue .
Click to expand...
Click to collapse
yes i do.even after reboot it prolongs
Has happened here twice. Had to reboot to fix it. My worry is that this could happen during the night so that the phone won't wake me up in the morning (the alarms don't sound either - in fact no sound at all can be played, be it from ringer, notifications, Spotify or YouTube).
Hasn't occurred now for three days, but I've rebooted each day due to separate issue which involves not notifications not being received unless I open the app (happens in Facebook Messenger and Signal).
Fruktsallad said:
Has happened here twice. Had to reboot to fix it. My worry is that this could happen during the night so that the phone won't wake me up in the morning (the alarms don't sound either - in fact no sound at all can be played, be it from ringer, notifications, Spotify or YouTube).
Hasn't occurred now for three days, but I've rebooted each day due to separate issue which involves not notifications not being received unless I open the app (happens in Facebook Messenger and Signal).
Click to expand...
Click to collapse
Seems to have gone after the update. Fingers crossed
123cyborg said:
Seems to have gone after the update. Fingers crossed
Click to expand...
Click to collapse
Yeah, let's hope
Unfortunately it's back
Was able to find out the cause... Was the hike app intefering with system sounds.
Once notifications start coming up without sound, clear away the hike app from recents.. should fix the issue... Atleast it did for me
I'm noticing the exact same issue. Sitting here WATCHING my phone ring and making no sound. What exactly is the "hike" app? Is that something you've installed or is it a native app? I don't think I have that on my phone so I'm looking for a solution.
italynstylion said:
I'm noticing the exact same issue. Sitting here WATCHING my phone ring and making no sound. What exactly is the "hike" app? Is that something you've installed or is it a native app? I don't think I have that on my phone so I'm looking for a solution.
Click to expand...
Click to collapse
Its a third party app like WhatsApp... I'm certain the issue you are facing is due to a third party app... Next time the sound stops, try clearing your recent apps... And see if that fixes the issue ...
I'm having the same issue and I do not have the hike app
Sent from my Pixel using Tapatalk
Cruzscarwash said:
I'm having the same issue and I do not have the hike app
Click to expand...
Click to collapse
It could as well be another third party app... Doesn't necessarily have to be hike..... Try and see if clearing your recent apps fixes the issue for you
What does clearing mean? Like delete my apps?
Sent from my Pixel using Tapatalk
Cruzscarwash said:
What does clearing mean? Like delete my apps?
Click to expand...
Click to collapse
Click on the recent apps button... Scroll up and click on the clear all button
I had the same problem.
going to the message app,settings,and choosing my tone from there, brought back my tone.
vicki7716 said:
I had the same problem.
going to the message app,settings,and choosing my tone from there, brought back my tone.
Click to expand...
Click to collapse
I am also running into this issue. Im still in the process of uninstalling apps one by one to narrow it down if it is an app thats causing it. Has anyone pin pointed what is causing this? Im almost ready to factory reset the phone and add the apps back one by one but I would rather not spend the time.
Fruktsallad said:
Has happened here twice. Had to reboot to fix it. My worry is that this could happen during the night so that the phone won't wake me up in the morning (the alarms don't sound either - in fact no sound at all can be played, be it from ringer, notifications, Spotify or YouTube).
Hasn't occurred now for three days, but I've rebooted each day due to separate issue which involves not notifications not being received unless I open the app (happens in Facebook Messenger and Signal).
Click to expand...
Click to collapse
I had that same issue with certain apps. For me though, I didn't realize the extent of Data Saver and had to allow Gmail and whatnot to have unrestricted access and then they started popping in right away.
You wouldn't happen to use Data Saver on your phone?
Just a thought
Cheers!
I appear to have this issue however, safe mode, factory resetting, etc does not fix it. I do not get notification/phone/music sounds.
This issue is still there even after the 8.1 update... Anyone got it fixed?
For me the notifications won't make any sounds, they pop up but silently. I tried playing some music and the speaker works, I also didn't have any issue with alarms. Just notifications.
a. felon said:
This issue is still there even after the 8.1 update... Anyone got it fixed?
For me the notifications won't make any sounds, they pop up but silently. I tried playing some music and the speaker works, I also didn't have any issue with alarms. Just notifications.
Click to expand...
Click to collapse
I have a Nexus 6P and my wife has a Pixel XL and we were both having the same issue with 8.1, no notification sound with text messages and call ring tone. I did most of the suggestions that I have found online (factory reset, clear cache/data in messaging app, change sound) but none of them worked. I was about to downgrade to 8.0 but I saw that both of the apps (messages and phone) were being "optimized". I disabled battery optimization on messages and phone, rebooted and so far it seems to have fixed it. My only guess is that they optimized those apps a little too much. Good luck.
Settings > Apps and Notifications > Messages > Battery > Battery optimization
a. felon said:
This issue is still there even after the 8.1 update... Anyone got it fixed?
For me the notifications won't make any sounds, they pop up but silently. I tried playing some music and the speaker works, I also didn't have any issue with alarms. Just notifications.
Click to expand...
Click to collapse
I also noticed the issue on v8.1 that I flashed a few days ago. Thought it would have been fixed by now. Ended up downgrading to v7.1.2 again to fix the issue.
Oreo is NOT ready for prime time in my opinion.

SMS Notifications - No Vibration

Hey,
I am receiving notifications for text messages, however, the watch will not vibrate along with the notification no matter how I change the settings. The watch vibrates for all other types of notifications. I am using a LG G3 phone and the Gear S3 Classic Bluetooth version. Is anyone else encountering an similar issue?
To troubleshoot I have:
1) Double checked the notification settings in the gear app.
2) Ensured the notification settings are on in the watch
3) Made sure notifications and vibration are on in the phone.
Thanks,
K.schoff2010
Workaround
To anyone who is experiencing the same problem I found a workaround this afternoon. I switched to Google Hangouts and received notifications with vibrations. Unfortunately, I was not able to reply from the Gear. I then switched to the Google Messenger App, which received notifications with vibrations and I am able to reply from the watch. There must be a compatibility issue between the LG messaging app and the Gear. I will try to update the feed if I notice a fix.
[email protected] said:
Hey,
I am receiving notifications for text messages, however, the watch will not vibrate along with the notification no matter how I change the settings. The watch vibrates for all other types of notifications. I am using a LG G3 phone and the Gear S3 Classic Bluetooth version. Is anyone else encountering an similar issue?
To troubleshoot I have:
1) Double checked the notification settings in the gear app.
2) Ensured the notification settings are on in the watch
3) Made sure notifications and vibration are on in the phone.
Thanks,
K.schoff2010
Click to expand...
Click to collapse
Hello,
I've the same issue as you, with a Gear S3 and a LG V20. All notifications trigger vibration except SMS...
The point is that I don't understand your workaround.
Ducastef_93 said:
Hello,
I've the same issue as you, with a Gear S3 and a LG V20. All notifications trigger vibration except SMS...
The point is that I don't understand your workaround.
Click to expand...
Click to collapse
Hey, basically I worked around it by downloading a third party messaging app and making that my primary messaging app on the phone. In my case I like the Google messenger app because I can respond on my watch and the notifications come through with vibration.
Good luck!
Kurt
This same issue plagues the default messaging app on the S7 Edge as well. Ironic seeing as it is the same company making the phone and the watch, both are its flagship products, and the integration with the native Samsung messenger app is supposed to actually provide more functionality. Also, it worked with the Gear S2.
Another Samsung QC fail.
Same issue...
Samsung Gear S3 Frontier watch
Samsung Galaxy S7 phone
Samsung Touchwiz launcher
Samsung Messenger app
No vibration with notifications. Very frustrating and disappointing.
I'm having the same problem with my Pixel 2. Has anyone tried doing a factory reset on their watch?
Vref said:
I'm having the same problem with my Pixel 2. Has anyone tried doing a factory reset on their watch?
Click to expand...
Click to collapse
I have a pixel xl 2 and same issue with Android Messages. The vibration worked fine, then all of a sudden stopped about a week ago. I HAVE done a factory reset, doesn't help. When I did, I uninstalled all the gear apps from my phone, then unpaired the watch, factory reset, installed the apps in order, setup as new. Still not working. I have checked everything. All the gear apps, notification settings on the phone and watch, it just. doesn't. work... This is BS... I'm getting REAL sick of Sammy messing this watch up...
I haven't tried a different messaging app. I definitely prefer AM, soooo, I'm not so sure about installing anything else.
gettinwicked said:
I have a pixel xl 2 and same issue with Android Messages. The vibration worked fine, then all of a sudden stopped about a week ago. I HAVE done a factory reset, doesn't help. When I did, I uninstalled all the gear apps from my phone, then unpaired the watch, factory reset, installed the apps in order, setup as new. Still not working. I have checked everything. All the gear apps, notification settings on the phone and watch, it just. doesn't. work... This is BS... I'm getting REAL sick of Sammy messing this watch up...
I haven't tried a different messaging app. I definitely prefer AM, soooo, I'm not so sure about installing anything else.
Click to expand...
Click to collapse
Glad I asked before I blew it up. I'm a fan of Android messages too. And I like the way the Gear S3 update has been as far as the work out modes and layout. But I'm not a fan of how they fix one thing and break two more. I've had this thing for over a year now and although it's been fun, I think I'll be looking elsewhere for a replacement when the time comes.
Vref said:
Glad I asked before I blew it up. I'm a fan of Android messages too. And I like the way the Gear S3 update has been as far as the work out modes and layout. But I'm not a fan of how they fix one thing and break two more. I've had this thing for over a year now and although it's been fun, I think I'll be looking elsewhere for a replacement when the time comes.
Click to expand...
Click to collapse
I've had mine for 7 months. It's been in the shop for repair twice and still having the same issue that I sent it in for. But, they won't replace it because since it was in the shop twice within 30 days, it counts as once... Seriously. So, I have to send it in again first. The weather app is broke, and now messaging doesn't vibrate or popup on my watch like it's set to. Yes, I WILL be looking at other smartwatches once some new ones are released (hoping MWC). The problems between the watch and their BS support just aren't worth it. Not for a $350 watch.
I can confirm that both Verizon messages and signal notifications and vibration work on my watch. I switched back just to see if AM would work after, no dice. So, apparently it's just Android messages and Samsung messenger that do not work (so far)? This really needs to be fixed. I miss my AM widget and app. Signal is cool, but doesn't work with my car. Verizon is not bad either, but it has some caveats as well.
So I have a pixel 2 xl was experiencing the same issue.... Watch all of sudden wouldn't vibrate for text. Factory reset watch numerous times... Still no dice. Figured I would try to uninstall the latest update to Android messages and sure enough that fixed it. So try that and see if it works.
greenlantern5 said:
So I have a pixel 2 xl was experiencing the same issue.... Watch all of sudden wouldn't vibrate for text. Factory reset watch numerous times... Still no dice. Figured I would try to uninstall the latest update to Android messages and sure enough that fixed it. So try that and see if it works.
Click to expand...
Click to collapse
I did try that, didn't work for me. I just got an update for it two days ago too. This problem is almost two weeks old. Thanks though. I AM trying it again just to make sure.
Verizon messages stopped working this evening too... What in the actual eff is going on???
Well, I'll be. I tried uninstalling the latest AM update and now it works again! I bet I uninstalled them updated again right away the first time. That makes 2 Google apps that I can't update until they fix problems... Thanks greenlantern5!
Soooo, there is a new update as of yesterday for Android Messages Has anyone taken it to see if it fixes the vibration problem?
I have the same issue. YAATA text messaging vibrates on the watch, but I can't reply from those notifications. Since everything else alerts properly on the watch, it is probably android messaging. I wonder if we could find an old version and see if functionality is restored. I'll post here if I find something.
Edit : I uninstalled android messenger, downloaded and installed android messenger version 2.7.028 from apkmirror.com and back in business. I have nexus 6P which is 64 bit, so downloaded that version... so if you try to install an older version, make sure it is the right one for your phone. Of course I had to turn automatic updates in Play store too.
I am having the same issue. I have used Verizon messages, Pulse, Android Messages and none of those will alert me on my watch. The messages appear on the watch, but it doesn't notify me. The only one that is working for alerting is Textra. I also have the Ring app installed and it doesn't alert me via vibe or sound, even though I see the alerts on the screen. Other apps work just fine, such as pushover and Google calendar. My phone is a Pixel and running the latest OS update.
mostlychris said:
I am having the same issue. I have used Verizon messages, Pulse, Android Messages and none of those will alert me on my watch. The messages appear on the watch, but it doesn't notify me. The only one that is working for alerting is Textra. I also have the Ring app installed and it doesn't alert me via vibe or sound, even though I see the alerts on the screen. Other apps work just fine, such as pushover and Google calendar. My phone is a Pixel and running the latest OS update.
Click to expand...
Click to collapse
Uninstall updates for android messages, then go to apk mirror and install android messages version 2.8.040. That is the latest version that works. (I'm on a pixel 2 xl)
I noticed that the Gear Plugin updated recently and now my notifications are working again, even on Android Messages. Has anyone else seen a recovery?
Scott
19left said:
I noticed that the Gear Plugin updated recently and now my notifications are working again, even on Android Messages. Has anyone else seen a recovery?
Scott
Click to expand...
Click to collapse
Can confirm. Awesome

Missing notifications after s3 features update

Hi All,
Before update everything was working fine, and now my watch disconnect itself couple a time per day and i have only sms and calls notifications... Inbox and other apps don't shows anymore I have done factory reset for watch and uninstall and installed again gear plugin but it still don't work. Afcourse in gear plugin i set up all notifications etc. It was working fine before update... Also from time to time on phone i have message that the gear plugin stop working... I clear every cach also... Any thoughts what to do more?
Best Regards!
Aureum
i am having the same disconnect issue. Very annoying.
Any ideas?
snickle said:
i am having the same disconnect issue. Very annoying.
Any ideas?
Click to expand...
Click to collapse
I've made a wipe cache partition in recovery on my phone and now is working fine again, no more disconnection and all notifications back. Try to do it the same.
aureum said:
I've made a wipe cache partition in recovery on my phone and now is working fine again, no more disconnection and all notifications back. Try to do it the same.
Click to expand...
Click to collapse
What all did u do? I have no yellow notification indicater anymore-
Check that in settings in watch you tyrned on the yellow indicator.
I have updated and have an lg V20. After S3 feature update my messages app no longer works with messages app on phone. Texts do not alert me and only show up in notifications when swiping right. They do not record in the messages app on the watch. Anyone else have this issue?

Note 20 ultra Random notification sound

i own a note 20 ultra SM-N9860 from past week a random notification sound plays from the phone with no visible notification on the screen. This happens atleast 2-3 times during the day,it does occur at a specific time during the day things i have verified are as below:
1. NFC is disabled
2. Notification reminder are set to off
3. No Flash notifications turned on
4. Data Cache Wipe already done.
5. App preferences already reset.
6. The sound heard is not available in the system list of sounds
7. Checked all installed apps , no notification access found
8. No Bixby routines made
Any help is deeply appreciated, this is driving me nuts.
jaskaran87 said:
i own a note 20 ultra SM-N9860 from past week a random notification sound plays from the phone with no visible notification on the screen. This happens atleast 2-3 times during the day,it does occur at a specific time during the day things i have verified are as below:
1. NFC is disabled
2. Notification reminder are set to off
3. No Flash notifications turned on
4. Data Cache Wipe already done.
5. App preferences already reset.
6. The sound heard is not available in the system list of sounds
7. Checked all installed apps , no notification access found
8. No Bixby routines made
Any help is deeply appreciated, this is driving me nuts.
Click to expand...
Click to collapse
Install Nicecatch by Samsung. It'll log all notifications so you can view the source.
Limeybastard said:
Install Nicecatch by Samsung. It'll log all notifications so you can view the source.
Click to expand...
Click to collapse
Thanks for the reply,just installed it today and waiting for the issue to occur again
Just had the issue again, have noticed a pattern this happens around same time daily, nothing shows on the nice catch app ,wondering if this can be network related ,this is driving me crazy
Just checking back again if anyone has any suggestions,i did a phone reset and didn't face the issue for a week,and now its back
Sounds like maybe the reset fixed it, but some app you're installing or some setting you're enabling is causing this. I know if I temporarily lose service (dead zone) I'll get the same notification sound as my text message.
jaskaran87 said:
i own a note 20 ultra SM-N9860 from past week a random notification sound plays from the phone with no visible notification on the screen. This happens atleast 2-3 times during the day,it does occur at a specific time during the day things i have verified are as below:
1. NFC is disabled
2. Notification reminder are set to off
3. No Flash notifications turned on
4. Data Cache Wipe already done.
5. App preferences already reset.
6. The sound heard is not available in the system list of sounds
7. Checked all installed apps , no notification access found
8. No Bixby routines made
Any help is deeply appreciated, this is driving me nuts.
Click to expand...
Click to collapse
I might be due to Galaxy store update. When ever an app gets updated from galaxy store i here sound. Try disabling notification for galaxy store and experiment...
Buck420 said:
Sounds like maybe the reset fixed it, but some app you're installing or some setting you're enabling is causing this. I know if I temporarily lose service (dead zone) I'll get the same notification sound as my text message.
Click to expand...
Click to collapse
Thanks for the reply ,it seems it was the network notification from Google which i silenced and hasnt happend again

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