Hi everyone,
I have installed android Pie One UI via ODIN (Clean install) a few days ago. All worked perfectly fine, and since this morning the phone started to freeze randomly.
It happens very often, a few times in a minute and eveything gets unresponsive for a couple of seconds.
I have tried clearing the cache partition in recovery mode but the issue is still there. There were no new apps installed since the first day initial setup when I installed everything, and now suddenly I have this issue.
Does anyone know what it could be and what can I try before doing a factory reset?
EDIT: Seems that there was an issue because I debloated the firmware with package disabler pro, seems that the phone tried to start something after a few days but couldn't because it was deactivated. As soon as I re-enabled all bloat it stopped freezing.
Related
Later edit5: Tried to restore my nandroid backup and TWRP froze. Had to hard reboot the phone...
Later edit4: It started working. It f***** started working. Out of nowere. Last night, the last thing i tried was this: https://forums.oneplus.net/threads/fix-for-sudden-death-and-boot-loop.146107/
I rebooted the phone and it didn't work. I gave up.
This morning I turned it back on and ... surprise, surprise... it started working (optimizing apps and actually booting into cos12.1).
My happiness didn't last because as soon as the phone started updating some apps, it crashed, and entered a boot loop again. Good thing i managed to copy one of my previous backups.
Can someone explain this behavior?
Later edit3: my phone is still stuck in a bootloop. Neither roms are working.
Things I've tried:
- flash new roms
- erase/ flash persist
- flash color os
Nothing works!
Later edit2: while on cm13, i plugged it in to recharge. While connected to wall plug it did nothing(working fine, as it should be). As soon as i unplugged it started rebooting over and over again... a boot loop. This phone is starting to look like one of the biggest mistakes i ever made. I regret purchasing it.
Later edit: now it just turned off, and pressing the power button won't turn it back on. Had to press it for about 10 - 15 seconds. ANNOYING!
OP: I've been experiencing random reboots on my oneplus ONE since I've had it.
When i first got the phone, i was so excited about it and started flashing custom roms, just for fun and to see which one suites me. I messed up the phone (my camera wouldn't work anymore. All the roms gave me the same message"Camera has stopped working" ) and sent it back to warranty, here in my country, at the shop from which i've bought it. After two weeks they sent it back to me with the note "restored to factory settings". I've checked the "About" section and it was running cos12.1, 1 jan 2016 security patch, kernel 3.4.67.
So I've decided to stick with this rom because I didn't want to mess it up again. But, out of nowhere it rebooted. First i thought that it was an app that needed the phone to reboot. I didn't mind it. I've left my phone over the night and in the morning it was saying "enter pin" as it has rebooted.
Long story short, ever since it reboots at least 1 time a day, and it is getting really frustrating! Sometimes when i'm in an app, sometimes when it just lays around.
Reasons it rebooted:
- no reason, just siting and it rebooted
- opened waze app
- browsing chrome
- tried to connect to a saved wireless network, it rebooted and afterwards the network was not recognized anymore and had to retype the password
- no reason!!! just sitting!!
- fresh install of cos 12.1, i queued about 20 apps to install... it rebooted and continued installing after reboot.
- sometimes i heavily use it and it runs perfectly, but when i stop using the phone and lay it down it reboots. (this only happend one time)
Things I've tried:
- factory reset
- clear cache and dalvik cache
- power cicle the phone
- new rom
None of these worked.
Today I installed sultans CM13, with his 3.4.0 - sultan - caf kernel, hoping that my problems would disappear. (I installed TWRP 2.8.7.0.5, flashed the rom, cleared the cache, flashed the gapps, cleared the cache and reboot.)
It ran flawlessly. I've installed all my apps, played a little with it, configured it as I pleased and I've left it the table for about 15 minutes. When i picked it up, it rebooted(AGAIN!) out of nowhere.
What could it be? As I read through the forums i found out that a log with the exact problem is impossible to get because it gets deleted.
Could it be the wireless network? Could it be the sim card I am using or the phone modem? Could it be because of the launcher?
(for now, i've disabled my sim pin so when my phone reboots i don't miss phone calls if i don't notice it has rebooted)
Please help, as this problem is getting more and more frustrating...
Reboot log
Quickly after a reboot i reconnected the phone, opened cmd and typed adb logcat.
This is the log. 22:17 is the time when the phone rebooted so i extracted only that fragment of the log.
I am going to flash the stock cm13 nightly with the "stock" version of gapps. (until now i always flashed "nano").
I've been using Resurrection Remix for sometime now. It used to work fine. But then one day it rebooted and some problems popped up(Notifications cannot be seen,only the sound is heard;users cannot be changed;Recents menu not appearing;lockscreen not appearing).But a factory reset fixed the issue.It has since occurred a couple more time and a factory reset has always done the trick.But last night the phone again rebooted and the same issues came up, so I factory reset it again.But then the "Setup Wizard has stopped working" error came up when first booting my phone. However, I deleted the Setup Wizard via TWRP and the homepage came up. But all issues are still there(notifications,Recents) and also the Home Button appears to not be working. I mean the button's fine since the phone vibrates but no action occurs. I've tried flashing different ROMs (Lineage OS, SlimROM) but the issues remain the same with all ROMs. Please help.
thatindiankido said:
I've been using Resurrection Remix for sometime now. It used to work fine. But then one day it rebooted and some problems popped up(Notifications cannot be seen,only the sound is heard;users cannot be changed;Recents menu not appearing;lockscreen not appearing).But a factory reset fixed the issue.It has since occurred a couple more time and a factory reset has always done the trick.But last night the phone again rebooted and the same issues came up, so I factory reset it again.But then the "Setup Wizard has stopped working" error came up when first booting my phone. However, I deleted the Setup Wizard via TWRP and the homepage came up. But all issues are still there(notifications,Recents) and also the Home Button appears to not be working. I mean the button's fine since the phone vibrates but no action occurs. I've tried flashing different ROMs (Lineage OS, SlimROM) but the issues remain the same with all ROMs. Please help.
Click to expand...
Click to collapse
Are you sure you clean flashed the roms?
Pardon for a long story but someone gave this Samsung J7 Prime(SM-G610F) to me with an issue "An Error Has Occurred While Updating The Device Software". So I gave Samsung Smart Switch a try sadly they removed the Initialize option and old version don't seam to do what it suppose to do so I wen to a traditional Odin flashing. I then look for a stock rom for the phone that I think is the right one. Started with android 6 MM region pakistan and flashing went well. I was able to use it for a good hour or two until I notice it restarted by it self, then it keeps doing it 10-20 seconds after booting up. I though its the firmware I'm using so I went and look for Oreo version this time I region india (I don't know if region matters). So I flashed it again and tested the device again. I'm still able to use it for a good while till it restarted again. I then keep testing it to see what may be causing the problem. I notice that when the WIFI is on it just crash the phone to reboot so as soon as the phone reboots I turned the wifi off and it didn't crash anymore. I then factory reset the phone cleared everything, wipe cache then installed benchmark tools first. Thing I notice is it crashes when Google Play store is trying to install or download something. I tested it a couple of times to see when it crash and it does crash when downloading or installing something. I was still able to install 3Dmark and run it with wifi off. It completed the test without crashing so it couldn't the processor issue. I then look for another rom and tried flashing it. This time I had issue with it failing at system.img even if I use recent rom that worked. I then keep trying till flashing TWRP worked and flashing the rest of the rom is fine again.
What bothers me is why doesn't it crash during the first couple of hours. I've search similar issues and they say it may have been and app issue. I've already disabled bunch of app but nothing changed. Run the phone in safe mode but this time instead of crashing and rebooting right away it freezes for a few seconds. I suspect if google play or something being an issue since I've tried disabling it and it didn't crash for a couple of hours. Looked for allot of related thread but none of them seam to solve my problem.
I suspect either its the rom that I'm using and it can only be fixed by using the original rom, or its having a memory issue but don't know how to pin point it. Anyone can suggest on how I can debug this? I'm used to debugging things in real time and my knowledge with android is a quite slim but as a programming understanding the errors won't be a problem. I hope.
Edit: Hmm. Does copying kernel log with TWRP work or the kernel logs get overwritten every time the phone reboots? Because I see the kernet logs but don't see anything failing except for something saying SHUTDOWN but I don't think thats it. :S
Still no reply. :S I think its /system dismounting it self while doing a write operation. but it doesn't trigger until a certain amount of time after the phone is flashed or factory reset. I have to go to recovery and mount system back but that only happens on marshmallow. over version it remounts it self after the random reboot. After factory reset I'm able to install COD mobile and play a couple of match. after a long while it just decides to reboot.
I also tried z3x and after reading PIT from phone OK. the phone just reboots and flashing completes without it doing any flashing.
Hello,
Since June 2020, I have been facing erratic issues with my oneplus 7.
- Started with a reboot loop. Did a factory reset, things were ok for a day.
- After that the phone randomly reboots atleast 2-3 times a day. Factory resetted many times. With a hope that beta build may solve the issue, installed BETA software from oneplus. But no luck. Problem continues.
- Recently noticed that sometimes, all of a sudden my contacts disappear. Wiping cache or disabling and reenabling Google contact sync brings them back.
- Wipe Cache data doesnot help in resolving this issue of random reboots
- Occassionaly apps like Whatsapp, Phone dialer or Launcher crashes. Wipe cache temporarily resolves the issue, but it again comes in a day or two.
I have not installed any unauthorised apps and all my apps are from verified google play store...
Totally frustrated with the problem of the phone...
Anyone has any luck in getting a solution to this problem?
Try latest open beta
Thanks for the reply, but I am already on the latest beta
This is because maybe the last ota installed (before this problem started) was not done porperly. Try full reset your phone and flashing the rom again through fastboot or you can try going back to h2os (which is the main rom when all the OnePlus phones are made with then switched to o2os) and then switch to o2os which will be a clean flash. You can find the procedures in the forums. I faced your problem a lot because I switch roms a lot and tried out these which solved mine
yo guys!
So, months ago I flashed a custom ROM on my j700m, it was EnigmaUX, it worked fine for quite a long time, but I had a issue with it that bothered me: sometimes, when the phone rebooted, it just wont accept my pattern and kept saying it was wrong until I rebooted the phone again. With that in mind, I decided to flash a new ROM to try fixing this problem, I flashed the NOUGAT 7.1.1 - SE 8.5 & GAMING and along with the previous issue I had, I also got a new one: my phone kept rebooting randomly, sometimes the system wont even start back, I had to remove the battery in order to start, it's like the phone reboots in the middle of the start process. My next attempt was to flash the stock rom, which is: J700MUBU2BRC2, and the problem is still happening. The pattern bug stills happens too, that's the weird thing, I removed the ROM and I still have the same glitch... like it was not completely removed.
Does anyone have any ideia what's causing that?