Camera faulty? - HTC U12+ Questions & Answers

I have just bought a u12 plus and sometimes the camera loads fine other times it takes up to 30 seconds to load, other times it fails to open at all. I'd rather not have to send it back after spending the day setting it up but I use the camera a fair bit. Something simple to fix or RTB? Spotify also won't behave either freezing or not loading. I moved my memory card from my old u11 to this phone, any connection? Thank you in advance for any help...

Not good form to reply to my own post but... Card works in a reader on laptop so contents copied, card reinserted into phone, formatted but still playing up in the phone. Is there a way to determine if its a problem with the phone reading the card or just the card itself? Cheers...

Try factory reset ,it solves some problems for me after otas.

Thanks for the reply (Awesome username btw !). I really was hoping to avoid this after taking most of the day to get it how I wanted it tbh. I've ordered a new card to see if this does the trick as it appears to work fine without one inserted & I tried re-formatting in both the phone & the laptop but it failed on both attempts leading me to point towards the card. I hope not to have to but will use the Hard Reset as a last resort after testing the card when it arrives. Thanks for looking in and taking the time to try & help, appreciate it...

Memory card was the issue in case anyone else experiences this...

smudgelab said:
Memory card was the issue in case anyone else experiences this...
Click to expand...
Click to collapse
I'm glad you sorted it out

Related

HELP! System refuses to see ANY SD Card inserted

i had this very VERY strange thing happen. On my universal i upgraded it to WM6.1. I was very nervous about bricking my phone at first, but everything went well, and i used my phone for about 6 months. Then all of a sudden, i'm walking down the street one day, and i get a phone call, and my phone decides to turn on the "Low Battery alarm" at the same time i pickup the call...
My phone completely freezes, and so i reboot my phone, and i get this "No SIM card" error. Which, i know there is a SIM card in there, because i didn't take it out, and it was working just fine only 30 seconds prior.
So, i went home, swapped out the SIM card to one of my old SIM cards (a number from a previous city) and viola! No SIM Card error.
Something happened to my phone at that moment in time and just like FRIED my SIM card. So, easy solution, i just go and get a replacement SIM card. Ok , DONE.
....Happy pimpin with my HTC Univeral, right?... WRONG....
At the same time this happened, my SD card slot just seemed to STOP working. Which is really weird. I even tried enabling some system background processes and whatnot, ...basiclly turning EVERY process on. But that still had no effect.
And i can do almost nothing useful with this device now except for make phone calls and do SMS. Having a large brick in my pocket just for phone calls is a bit of an overkill i think.
So , any suggestions? How do i get my SD card working again.
BTW, i'm in china, and every repair shop that i went to REFUSES to touch any HTC phone. There seems to be a massive education gap. But if i had a nokia phone it would be no problem for them....
*sigh* STUPID CHINKS!
*grunts*
any thoughts on how to solve this problem with the SD Card?
DaoMingJin said:
any thoughts on how to solve this problem with the SD Card?
Click to expand...
Click to collapse
Hi welcome to forum and well you can try to flash another rom and see if it works or not.. if it doesn't then might be hardware problem...
i'm downloading the original WM5 ROM now, and will try to reflash it tonight. I really never needed WM6, except for when i was at university (here in china), they had a problem with the CAT5 cabling, and had to redo all of it. And so the entire dorm was out of internet for 1 month. So i used my phone as a WiFi router to share my 3G data connection with my notebook. For some reason, the software would only work properly with WM6... *sigh*....
now i have a 3G Net card for my notebook....hehe
^_^
Details please?
Which ROM?
What SD card?Make?Capacity?
How is battery working?
Did you try ANY other cards?
Did you try formatting it?
Because SD cards getting corrupt is a very comman thing.
I did lost three 4GB SD cards last year and one 8GB SDHC. ( all made in China )
So I know how it feels.
Damaged SIM...it never happened to me.
As a rule in china... NEVER under any circumstances buy anything without a warrenty. HAHA. I've been here for like 4 years. But with that aside...
i can put the same SD card in my computer, and it reads just fine.
I have even changed from formatting it as FAT32 to FAT16, and still it doesn't register.
I have had the same problems with the 4GB cards too. Unless they're really high quality, they're kinda crappy and prone to defect. However, the card(s) that i have are low capacity. 512 MB, and 2 GB. So there wouldn't be any issues with the capacity of them being too large.
Ok, this sucks....when i try to reflash my phone back to WM5,.....it says i have the wrong image ERROR code 100 i think it is.
But i downloaded the Factory image from this forum for WM5.
I have WM6.1 on it now, so....how do i downgrade? Just reflash?
BTW, this is an English Language Version. So that shouldn't be too conflicting.
DaoMingJin said:
Ok, this sucks....when i try to reflash my phone back to WM5,.....it says i have the wrong image ERROR code 100 i think it is.
But i downloaded the Factory image from this forum for WM5.
I have WM6.1 on it now, so....how do i downgrade? Just reflash?
BTW, this is an English Language Version. So that shouldn't be too conflicting.
Click to expand...
Click to collapse
have a look on the Wiki
Perhaps using the MTTY app can help you
Good luck,
i found the reason why it failed....that rom is not ENGLISH
my SD card dissapered on my UNI when my battery got old. it seems it just didnt have enough power. I put an old SD card in and that works but i got a new battery within a week.
whenever my universal didn't have enough power for the SD card , it would sound the low battery alarm, and then tell me it didn't have enough power for the SD card.
I would think that if i can still run wifi for 40 minutes or so (on a full charge), there should be enough amps in the battery to turn on the SD card....at least...one would think *grin*
Ok, well, i somehow managed to get my phone flashed to WM5......using the German WM5 ROM mind you
It's actually not in german, everything is in english. Anyways, whenever i put an SD card in, it still doesn't show up.
The IO conctroller used in Uni usually never die.
I would suggest you to unmount the device, use a hot air gun on the SD socket connector and nearest different points.
regards

Problems with MicroSD card

Hey guys, I've been having problems with my memory card lately. The one that came with the phone got damaged (due to me putting it into my card reader backwards) so I got a new one from Walmart. Since then I've had a lot of trouble. It worked ok for a day or two then at work one day I took it out of my locker and it said "bad removal". The card wasn't touched, it was just sitting in my locker. It has happened again a few times. I can temporarily fix it by reseating the card in the slot but it comes back. Now that doesn't even work. It just comes up saying I don't have a card. I've ruined my otterbox case trying to get this working (it won't grip the phone anymore because I've removed it so many times) and I'm very annoyed. I figured I'd ask if anyone has any idea what could be wrong before I go back to Bell with it. By the way, the phone is stock Android 2.2
Edit: Just realized I posted this in the wrong forum. Mod please move?
anyone got any ideas?
What brand of card did you get? Some cheap cards are notorious failing long before their time.
Maybe its defective. If its still pretty new, try to exchange it.
The other issue is that maybe you damaged the card tray when you inserted the card backwards.
This really sounds like you got some b-ware. You should return it to your dealer.
What brand of card did you get?
Click to expand...
Click to collapse
It's a Lexar.
Some cheap cards are notorious failing long before their time.
Click to expand...
Click to collapse
Two days? Seriously?
Maybe its defective. If its still pretty new, try to exchange it.
Click to expand...
Click to collapse
It worked okay for the first day.
This really sounds like you got some b-ware. You should return it to your dealer.
Click to expand...
Click to collapse
WTF is b-ware?
Well I went into Bell and they suggested I try another card so they got one of theirs and it worked fine. It's been okay so far so I guess I'll have to keep it. Only problem is I got a 4gb instead of the 8gb from Walmart for the same price. They wanted another 20 for the 8gb. The guy wasn't totally sure what it was but he assumed it was that their cards have been tested with each phone to ensure they work whereas the otehr is just a generic card. And he mentioned something about it being class 6, whatever that is.
My G2 has been experiencing SD card issues for a month or two now. I've been exclusively on CM7 nightlies, but since nobody else seems to have had this issue, I assumed it was me. Usually when using something that accessed my SD card, the phone would "unexpectedly" remove itself. Sometimes a reboot would mount my card again (can't mount through settings), but oftentimes I'd have to wait it out and reboot after a few days/reboot 20 times in hopes that it'd read it. I would re-set my SD card in the slot several times, but it doesn't do anything.
I'm still at the mercy of it and am contemplating unrooting my device to bring it in for warranty because it is a very big issue that is crippling my phone. I purchased a new SD card, but the problems still persist. Multiple data wipes/rom changes have occured as well as formatting said cards, but it's all the same.
Right now I just flashed CM7 stable (card was working [it plays funny, but if I try to use the camera, it usually dies]), and I hope that my card issues are gone, but I am fairly confident it's a hardware issue.

problem with apps stop working

Just got the phone 2 days ago, downloaded a number of apps from Android Market, moved the ones to SD cards that I could, but after a while, a lot of them fail to start with the error " has stopped unpectedly" when I try to launch. Used same apps on my 3G slide without issues. Have done charging of the phone during that time... And I'm using the same SD card I used in the 3G, so don't thinki its the card..
Any ideas out there. An issue with the phone??
I cleared the problem by remounting the SD card via the settings command. So still a question of is there an issue with the phone losing the SD mount or possible I need to try another SD card. If it continues, I will try another card...
I've had my sdcard randomly unmount on me a couple of times.. It's happened on both my first and second MT4GS, but it's very infrequent.
Doesn't seem to be ROM dependent, although i've been running stock modded my way for a little while now. I think the last time it happened to me was about 8 or 9 days ago, and it's happened 3 times since I got one in the first week of august.
I had it happen to me the first time before we had S-OFF for the phone, so it's nothing any of us did.
I wasn't worried enough about it to look into why or do something about it...though I was keeping track of how much it happened in case that changed. Now that I see i'm not alone maybe we should see what's going on and if it's something to worry about.
I've had a different memory card in each time it happened, one PNY and two SanDisk cards ( 8 and 16 gig). I don't remember what I was doing when they happened, or how long the phone had been on.
I don't mount/unmount the card manually while the phone is on, the only time I ever swap them is when no battery is in the phone. ( overkill, I know, but having seen someone pull a hard drive from a running x86 machine...I just have the methods i'm comfortable with.)
Has anyone else experienced this? If so, see about throwing some details about it here.
Thanks for the post. Its been good ince I remounted yesterday. But when I thought about it, I did remove the card with the phone powered off and put it back in beofre the problem happened yesterday. Now the apss were working after that, but stoppedworking later on then I remounted. So it could be related to the card removal/replacement. I will not remove the card anymnore aand will see if the problem occurs again..
FYI - Im using a 16GB sandisk
Depending on which apps you moved to the sdcard that could be your problem entirely. I know if i try to move system apps or widgets or something like that it'll cause it to fc every time. i try to keep as many on my phone as possible except for games and crap that aren't in any way essential to the phones functionality and i know i'm not going to need access to very frequently since putting things on the sdcard affects their speeds.

I9505 overheating? Check this, you never know...

Hi everyone,
I just wanted to let you know about what I have found out.
A couple days ago my I9505 started to overheat a lot, although it was not used and in my pocket. At first I thought it was the battery, so I switched it off and took the battery pack out, but it turns out it wasn't hot... but the phone was! Especially the upper part (around the camera, and even on the screen side). I waited and restarted the phone. After a while it did it again and my phone rebooted by itself after a few hours, which was a complete surprise: I have been running the last stable version of SlimBean, which is awesome and really stable for the past couple of months (the reason why although I have tried some KK based rom I ended up going back to 4.3).
Anyway, I though maybe something was wrong with my settings and I decided I would test a few KitKat ROMs, and so I did:
- SlimKat
- OmniRom
- CarbonRom
- AOKP
- CM11
- and a few more...
With all of them, I experienced the same issue. And I had them all for a few hours, because I know at the beginning the phone always retrieves data and apps from google servers, so I figured it was bound to heat, but not that much! And the random reboots happened in all of them.
This morning, I was ready to flash back to a stock ROM to have the phone serviced (I have knox tripped but I don't care, I don't think they would mess around with me about it here in Europe, at least from what I've heard, and anyway, I'd just tell them that Kies did it ), when I realised that Hey! the day before it started, I was unable to copy/paste all the data from my 32GB microSD card to my computer using the USB cable. I would systematically get an error saying that the device has been disconnected from the computer. I had even wondered if my USB cable was damaged, but seeing that the phone charged alright, I did not pay too much attention to it.
I started to investigate the card and retested some ROMs I had tested previously. This time I would not connect, but I did try with and without the card, and BINGO! every time I put the card in, it would overheat.
I then tested my card with an adapter in my computer, and there seemed to be something wrong with it, because even then the copy operation would hang! So I formatted the card (after I had backed up everything I could), and put it into the phone, where I formatted it again with the phone. Now the card has been (albeit empty) for a few hours in the phone, and no overheating or random reboot in sight (running the latest stable SlimKat).
So if your phone starts to overheat, especially the upper part, check what happens when you remove the SD card.
Hope I'll have helped someone with this. If you don't hear more about me in this thread, it means everything's alright. I'll start re-loading things on the same microSD card. I'll see if it is still faulty or if the phone heats up. If it does, I'll try with another microSD and see if it does the same.
Cheers!
Fa
Do tell me if the micro sd card is the problem. I have this overheating issue since a year and haven't been able to sove it. Yet. But i remember trying to rovercome this issue by the micro sd csrd method, it hadn't worked..
Anyways, this issue with s4 is too common, i know 10-15 people with the same issue, so i think its a hardware fault..
Sent from my GT-I9500 using xda premium
Thanks for this, very useful advice. Just recently I was having some issues with my phone not writing to my SD card and the card inexplicably filling up with data. It turned out to be corrupted data in the Android folder, so I backed up my stuff, formatted the card etc and that fixed it (as well as freeing up about 6gb of space on the card)
After reading your post it occurred to me that corrupted data may have been causing overheating in your phone, due to the card constantly being read over and over.
I didn't experience any overheating myself but it could well be the same cause. Either way, definitely worth checking if you're having overheating issues.
Very interesting. I for one reformat my SDcard every 2 to 3 months. Just a simple maintenance that i like to do. This is something good to keep in mind and thank you for sharing mate.
armaan.ag said:
Do tell me if the micro sd card is the problem. I have this overheating issue since a year and haven't been able to sove it. Yet. But i remember trying to rovercome this issue by the micro sd csrd method, it hadn't worked..
Anyways, this issue with s4 is too common, i know 10-15 people with the same issue, so i think its a hardware fault..
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
So! Some more info on this (just in case someone's interested), but first FYI Armaan.ag, the card seemed to be the issue.
I had another microSD card of the same capacity, so I copied every single file that was on the faulty card to my computer, and I noticed there were two mp3 files that were in fact not really mp3 files, but rather some junk that the phone must have created at some point.
I deleted these two files and copied all the rest to the new card, and it works just fine. So at least it's not a hardware issue on the phone: it reads the card content fine and does not overheat (well, IMHO a phone should not overheat when it encounters a corrupted file, but that's another issue)
As for the first (faulty) card, I have formatted it (full format) and checked it for errors. Windows tells me it is fine. I'm now copying all files back to it, I'll test it when it's ready. If it still crashes my phone, then I'll try on my wife's phone (I9300) and see what it does before I return it for exchange (the card is not even 3 months old).
Cheers!
Fa
fabecoool said:
(well, IMHO a phone should not overheat when it encounters a corrupted file, but that's another issue)
Click to expand...
Click to collapse
When the OS is indexing files on the sd card the CPU will be working, if there is corrupted data on the card, it can interfere with the data indexing and cause the OS to read the card over and over. This will keep the CPU active for longer than it needs to be, and when the CPU is active for extended periods of time it can cause overheating.
Alternatively, the overheating could have been caused by a physical fault with the sd card reader or the sd card itself. Either way let us know how you get on.
fabecoool said:
Hi everyone,
I just wanted to let you know about what I have found out.
A couple days ago my I9505 started to overheat a lot, although it was not used and in my pocket. At first I thought it was the battery, so I switched it off and took the battery pack out, but it turns out it wasn't hot... but the phone was! Especially the upper part (around the camera, and even on the screen side). I waited and restarted the phone. After a while it did it again and my phone rebooted by itself after a few hours, which was a complete surprise: I have been running the last stable version of SlimBean, which is awesome and really stable for the past couple of months (the reason why although I have tried some KK based rom I ended up going back to 4.3).
Anyway, I though maybe something was wrong with my settings and I decided I would test a few KitKat ROMs, and so I did:
- SlimKat
- OmniRom
- CarbonRom
- AOKP
- CM11
- and a few more...
With all of them, I experienced the same issue. And I had them all for a few hours, because I know at the beginning the phone always retrieves data and apps from google servers, so I figured it was bound to heat, but not that much! And the random reboots happened in all of them.
This morning, I was ready to flash back to a stock ROM to have the phone serviced (I have knox tripped but I don't care, I don't think they would mess around with me about it here in Europe, at least from what I've heard, and anyway, I'd just tell them that Kies did it ), when I realised that Hey! the day before it started, I was unable to copy/paste all the data from my 32GB microSD card to my computer using the USB cable. I would systematically get an error saying that the device has been disconnected from the computer. I had even wondered if my USB cable was damaged, but seeing that the phone charged alright, I did not pay too much attention to it.
I started to investigate the card and retested some ROMs I had tested previously. This time I would not connect, but I did try with and without the card, and BINGO! every time I put the card in, it would overheat.
I then tested my card with an adapter in my computer, and there seemed to be something wrong with it, because even then the copy operation would hang! So I formatted the card (after I had backed up everything I could), and put it into the phone, where I formatted it again with the phone. Now the card has been (albeit empty) for a few hours in the phone, and no overheating or random reboot in sight (running the latest stable SlimKat).
So if your phone starts to overheat, especially the upper part, check what happens when you remove the SD card.
Hope I'll have helped someone with this. If you don't hear more about me in this thread, it means everything's alright. I'll start re-loading things on the same microSD card. I'll see if it is still faulty or if the phone heats up. If it does, I'll try with another microSD and see if it does the same.
Cheers!
Fa
Click to expand...
Click to collapse
Thanks for this!
Getting an S4 this week so will keep the page bookmarked should I have any of the issues mentioned here. Thanks.
Google plus heated my s4, check settings and unchecked other folders.
Maybe upload on WiFi only. And when charging?
Sent from my GT-I9505 using XDA Free mobile app
Mines doing the same thing.
Everything fine now
Just thought I'd let you know after re-formatting the card:
Complete format with windows, then erase card on the SGS4, which then complained that my card must be formatted, so I formatted it with the phone.
I've been going with the original "faulty" card for more than a week now, and I have had no overheating issue. All the files (except the corrupted files) that were on the card when the problem occurred are back on it. And no issue.
Hope this helps!
Cheers!
Fa
fabecoool said:
Just thought I'd let you know after re-formatting the card:
Complete format with windows, then erase card on the SGS4, which then complained that my card must be formatted, so I formatted it with the phone.
I've been going with the original "faulty" card for more than a week now, and I have had no overheating issue. All the files (except the corrupted files) that were on the card when the problem occurred are back on it. And no issue.
Hope this helps!
Cheers!
Fa
Click to expand...
Click to collapse
1.this is a 7.9mm phone
2.the back cover is thin as a sheet of paper
3.the sdSlot has been installed behind the processor (for speed reasons) and it's made of metal components so there s heat transmission
just replace your cover with the stock one of the 9505 black edition and tell me ..anyway i wanna try this solution tnx in advance
charlie878 said:
1.this is a 7.9mm phone
2.the back cover is thin as a sheet of paper
3.the sdSlot has been installed behind the processor (for speed reasons) and it's made of metal components so there s heat transmission
just replace your cover with the stock one of the 9505 black edition and tell me ..anyway i wanna try this solution tnx in advance
Click to expand...
Click to collapse
You're not wrong at all, but the fact here is that there was a real problem: it was really hot AND there was a huge drain on the battery, which changing the back cover wouldn't have solved.
Besides, I no longer need to do anything, since after formatting the card, it's back to normal, i.e. no overheating. But you're right that heat reaches the surface of the back cover when e.g. downloading or watching streamed videos for some time.
Cheers!
Fa
The i9500 overheats too, so I'll cehck if the SD Card is the problem next time it happens. Thanks!

[Q] Server Error: Restart Camera & Camera Failed

Has anyone made any progress on this error? I have a theory, I think that it is because people are trying to take pictures to their micro SD card. My theory has held true for me thus far (only 12 hours), and was curious if anyone else had evidence to support or disprove my theory.
JHumphr said:
Has anyone made any progress on this error? I have a theory, I think that it is because people are trying to take pictures to their micro SD card. My theory has held true for me thus far (only 12 hours), and was curious if anyone else had evidence to support or disprove my theory.
Click to expand...
Click to collapse
This might make sense if you are using a third party application that wouldn't have access to the SD Card and it locks up the camera.
Mine is starting to do this alot but it's not due to saving pics to the SD card. I've had this phone since it came out and haven't ever had this problem until a few weeks ago and have always saved them to the sd card.
I would like to know why my camera is failing all the time now. It will work for a while after a reset or sometimes it will work once then fail upon opening the app.
Any ideas??
bskarpa said:
Mine is starting to do this alot but it's not due to saving pics to the SD card. I've had this phone since it came out and haven't ever had this problem until a few weeks ago and have always saved them to the sd card.
I would like to know why my camera is failing all the time now. It will work for a while after a reset or sometimes it will work once then fail upon opening the app.
Any ideas??
Click to expand...
Click to collapse
Hello,
This camera issue has started for me in the last few weeks. I too thought it was initially the SD Card, so I formatted it then completely removed it, factory reset my phone still the same.
The Camera constantly freezes or I get a Camera Failed or Server Error message. It is really frustrating and Samsung Support have said that that Warranty expired, guess I am stuck with this issue.
I came here to report this and see if there were any fixes. Again this issue just started recently like the above user pointed out. I am pretty sure its a Hardware failure from my troubleshooting.

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