Galaxy c5 proximity sensor decalibrated ? - General Questions and Answers

Hi everyone, I have a samsung galaxy c5 SM-C5000 and the proximity sensor turn the screen off when I try to listen an audio mesage on whatsapp. I must put the finger on the sensor location to turn the screen on and hear the sound. Can anyone tell me how to calibrate the sensor as simple as possible ?
Thanks

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[Q] proximity sensor not working

i have ideal phone lenovo p770, but there is a problem: the proximity not working properly, when a had calling, the screen still dark when i move out my ear, i try to install app: dhd proximity but its not working on my phone.
any body help me!
many thanks!
(sorry all, my english very bad)
nobody help me!
up!!!!!!!!!!!!!!!!!!!!!!!!!!!!
no body help me,

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Galaxy c5 SM-C5000 proximity sensor don't work properly on whatsapp

Hi everyone, I have a samsung galaxy c5 SM-C5000 and the proximity sensor turn the screen off when I try to listen an audio mesage on whatsapp. I must put the finger on the sensor location to turn the screen on and hear the sound. Can anyone tell me how to calibrate the sensor as simple as possible ?
There is a dedicated app for this ? Thanks for your help.

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