when i connect my HTC U11 to my PC windows 10, no USB activity initiates, i can't use ATP, MTP or mass storage to transfer data between my phone and the PC, only my phone gets charged, and no any pop up message shown on my pc or my phone, and there is no USB status or option on my phone shows there is an active USB connection, also on my PC the device manager doesn't show there is a connected phone at all.
please let avoid ordinary precautions, as i am using new original USB data cable with high speed, i have reinstalled HTC sync manager, and restarted both PC and HTC, all drivers are updated.
i tried to connect another HTC 10 and Samsung note 4, and both are working on the same cable and same windows with a same USB port.
i doubt there is something with advanced options, as i tried 1 month ago to make USB tethering and tried to create entire iso image of the internal memory.
i tried the 3 phones on another computer and gives me the same results, all phone worked and recognized except for HTC U11.
is the USB port in my HTC U11 is broken?
please help
Related
I'm having an issue where my thunderbolt is not recognized by my PC any longer. I used to have it set up with pdanet and everything worked well for about a week. All of a sudden, any computer i tried to plug the device into, wouldn't detect the phone. A friend of mine has tried his thunderbolt on my computer and it detects it.
When plugging my phone in, it pops up an error message with "USB Device not Recognized." In the device manager, the phone shows up as Unknown Device. I have tried this on 3 different pc's, using 3 different data cables. No USB symbol displays on the taskbar of the phone when I plug it in, however, it does charge.
What I have tried:
Changing data cables.
Using another PC.
Uninstalling device drivers and letting windows re-detect and install.
Downloaded HTC Sync and ran it after uninstalling drivers again and re-plugging the phone.
Changed different Connection settings on the phone, such as USB Debuggin on/off, and changing it to HTC Sync Mode, Charge Only, Disk Drive, etc
Mounted and unmounted SD Card in the phone settings.
OS: Windows 7 x64
Is there anyone out there that can help?
Thank you for any information you may provide.
I remember that one of my friend's desire cannot be detected by the pc before, he search the forum and find out that he need to change something in the driver files before installing the driver. I'm not sure if that will work in your case thought..
I have Android Revolution HD 5.2.3 installed and I don't believe my USB has worked since. However, the two events may not be related. In any event, my PC won't recognize my Inspire and when I plug it into the PC USB port it will charge but nothing else, i.e the "Connect to PC" pop up menu won't show (yes, I have the ask me box checked) nor does the PC recognize the Inspire. My wife also has an Inspire (stock) and it works perfectly on the PC so I'm pretty sure all is well on the PC side. Any thoughts? tia
Same problem here :/
I'm having the same problem after flashing back to stock. Here is everything I've tried to no avail:
HTC Inspire 4G
Trouble shooting log
Phone Software:
Connet to PC
- Changed Default connection type to Disk drive
- Tried Default connection type set to Charge only
- Tried Default connection type to HTC Sync
Tried with USB debugging enabled & disabled
Tried with Fast boot enabled & disabled
Tried after a couple soft resets.
Tried after a full factory reset.
PC Software:
- Tried uninstalling and reinstalling HTC sync multiple times
- Added HTC Sync as a program for Windows Firewall to allow
- Disabled Windows Firewall while installing HTC Sync
- Uninstalled recently installed programs which may interfer
Hardware:
- Tried with Class 10 PNY 8GB Micro SD card
- Tried with Class 4 SanDisk 16GB Micro SD card
- Tried with included HTC USB cable in all 3 USB ports on personal laptop
- Tried with Seidio brand and Samsung brand USB cable in all 3 USB ports on personal laptop
- Tried with included HTC USB cable on 3 other PCs and 1 other MacBook
- Tried pushing in the USB cable in a little further
Same problem to me I didn't find any solution yat? Nobody knows how?
I didn't know anyone else had the same problem, it happened to me too: http://forum.xda-developers.com/showthread.php?p=34738674#post34738674
By any chance did one of you find a fix?
Just updated my phone (Nexus S) to cm-10.1-20121223-NIGHTLY-crespo. While it works fine as of now, one problem I am facing is when I connect it to the PC with the cable, though it goes into storage mode on the screen, however it does not show up in the PC. This prevents me from copying files from my computer to my phone.
It shows up in the device manager as a recognized Samsung device, but does not show in My Computer.......Any idea why this could be happenning ?
Thanks
I hope you have installed drivers and phone by USB direct to pc port not thru USB hub.
Happened to me once using USB hub cannot transfer files, so I connect direct and it works.
Hi,
I would like to see if I can get anyones assistance with solving my problem. I have lost the ability to connect my Nexus 5 to my computer via USB. I had previously been able to connect the phone without any problems.
Connecting my phone to PC charges the phone but no drivers are loaded, nothing changes in device manager and I cannot see a change in windows explorer to view the memory card.
So far I have tried the following:
searches on various sites
rebooting phone, starting in safe mode, wiping all data, performing a hard reset
connecting other phones to usb cable to check that it is not a charge only cable, also trying several other USB cables
connecting phone to other computers
connecting other phones (HTC) to load drivers (then uninstalling drivers)
displaying all hidden devices in device manager and removing all drivers that resemble something to do with mobile phones
uninstalling programs I no longer require on the PC
using "wugs nexus root toolkit" to uninstall and re-install drivers
checking & unchecking MTP, PTP, developer options, USB debugging in various combinations to elicit a response from the computer.
I have also tried to visually check the connections of the USB port on the phone wondering is there is a break but I cannot see very well.
does anyone have any further suggestions to get this phone connected to a PC?
my only last thought is to attempt to open the phone and check the resistance of the plug connections.
Have you tried enabling and disabling usb debugging while plugged in?
Sent from my Nexus 5 using Tapatalk
I just did it, no change in Device manager or explorer
tropicalchills said:
I just did it, no change in Device manager or explorer
Click to expand...
Click to collapse
Are you sure you're using a data usb cable and the usb port is good?
Same Issue
same thing happened to me today when i connected the device to PC.
Mine says unknown device on PC under other devices. so i hope my USB port is ok.but im not using the original SUB cable. i wonder that's is the issue. but it didn't bother me until today. my original cable is at my friend's house.
Tried updating drivers manually. But following error message occurs once i select the drivers folder and hit ok.
Windows was unable to install your unknown device
Please help.
so, not really a solution but while at work my phone fell on to a nice rock cracking the screen. I have replaced the phone and the new phone connects to the pc fine, drivers come up without a problem (I will put this down to a fault with the phone)
Thank you for your assistance
HTC One Dual Sim (802d) is n not recognized by my laptop. Its charging But, widows applications e.g. HTC Sync Manager, Dr.Fone for android, etc. are not able to recognize the phone even after enabling or disabling debugging mode. I have tried it by reinstalling drivers, application, changing USB ports. try different laptops and data cables But, application don't detect the phone. just dialog appears "usb not recognized" on every laptop/pc. What is workaround for this issue?