Sim locked after CSC upgrade - Samsung Galaxy S7 Questions and Answers

Hi Guys, i updated my CSC recently to see if i can get the wifi calling working on T-mobile but unfortunately after that my SIM is locked to carrier. I cannot use any SIM other than T-mobile, did you one faced this issues and have any solution. Please help

Just wanted to confirm that, if you were to put in an AT&T sim, the phone does not recognize the presence of a sim and asks you to insert a sim?
Have you tried changing the CSC back to the original?

audit13 said:
Just wanted to confirm that, if you were to put in an AT&T sim, the phone does not recognize the presence of a sim and asks you to insert a sim?
Have you tried changing the CSC back to the original?
Click to expand...
Click to collapse
If I use a non TMobile sim it is asking for sim unlock code. I don't have problem with TMobile sim
Thanks

Have you tried flashing the original CSC?
Have you contacted T-Mobile for an unlock code?

audit13 said:
Have you tried flashing the original CSC?
Have you contacted T-Mobile for an unlock code?
Click to expand...
Click to collapse
I dont know the original CSC that it came with, so i tried installing XAA but i didnt help. Also i cannot get the unlock code from T-mobile as it is not locked by them.

ajeevlal said:
I dont know the original CSC that it came with, so i tried installing XAA but i didnt help. Also i cannot get the unlock code from T-mobile as it is not locked by them.
Click to expand...
Click to collapse
Have you tried contacting Samsung to see if they will give you a sim unlock code?
In Canada, Samsung was giving out unlock codes based on imei only.

audit13 said:
Have you tried contacting Samsung to see if they will give you a sim unlock code?
In Canada, Samsung was giving out unlock codes based on imei only.
Click to expand...
Click to collapse
i didnt, i will try contacting them and provide updates.

Finally, i flashed stock using odin and it worked. No more sim lock screen. thanks

Related

[Q] SIM Unlock code not working

Hello all. I found a thread on how to pull the unlock code off my tmobile galaxy s 4g using the embedded information on the phone. I tried this code with no success so I decided to give tmobile a call to get the code. So today I get an email with the code and it is the same exact one that I pulled off the phone and it still doesnt work. It this point I do not know what else to do. I tried both the apps from the andriod store with no success(helroz/ SGS Unlock) one says null and the other is blank where the code supposed to be. Does anyone have any ideas? My phone is the samsung sgh-t959v tmobile galaxy s which has been ungraded to 2.3.6 via klies mini and is rooted via superoneclick 2.3.3-shortfuse. Any help is appreciated.
Flash back to stock and walk into a T-Mobile store with your phone and the email.
Posted from my SGS4G, thanks to Team Acid development
You need to have a different carriers SIM card to use the code. Find a buddy who has ATT and put that SIM in the phone. Reboot and enter the code. Presto you're now unlocked.
jeffsf said:
Flash back to stock and walk into a T-Mobile store with your phone and the email.
Posted from my SGS4G, thanks to Team Acid development
Click to expand...
Click to collapse
So I decided to call the store before wasting gas and I am glad I did. The agent said there is nothing that they can do and I must call customer case to resolve this. Let the drama begin...
hechoen said:
You need to have a different carriers SIM card to use the code. Find a buddy who has ATT and put that SIM in the phone. Reboot and enter the code. Presto you're now unlocked.
Click to expand...
Click to collapse
I used a digicel sim card that I have still active in another country (Jamaica) with the sim unlock attemps. The only other sim that I have laying around is an old metro pcs sim thats deactivated. I doubt it is the sim the phone is just not taking the code.
eh3forlife said:
I used a digicel sim card that I have still active in another country (Jamaica) with the sim unlock attemps. The only other sim that I have laying around is an old metro pcs sim thats deactivated. I doubt it is the sim the phone is just not taking the code.
Click to expand...
Click to collapse
So your running stock/rooted and you've tried another carriers card. OK. I'm not sure whether that SIM has to be able to get connection or not. Next step would be to borrow someones card. I know when I unlocked mine I just popped in an ATT sim. Entered the code and that was it.
So I just got off the phone with customer care. They are saying that the imei on my account dosent match the phone I am requesting the sim unlock for so they have to correct that first before resending the code again. But what I dont get is why when i pull the hex code off of the phone the code matches the first unlock code they gave me. Both these things seem to tell me that the code is correct but why isnt the phone accepting it? I have 5 attempts remaining left and I have tried to reset it from some threads that I see but with no luck. Hope I dont end up with a useless phone. If I run a custom rom on my phone will it unlock it that way?
You need to be on stock to get the phone to accept the unlock code so don't flash anything else.
not to hijack, I'm on remics rom. If i were to put in a sprint sim and enter the unlock code that would not work?
mikhail777 said:
not to hijack, I'm on remics rom. If i were to put in a sprint sim and enter the unlock code that would not work?
Click to expand...
Click to collapse
Nope because Sprint doesnt use sim cards.
eollie said:
Nope because Sprint doesnt use sim cards.
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Click to collapse
LOL.
owneddd lol. good to know
hechoen said:
You need to be on stock to get the phone to accept the unlock code so don't flash anything else.
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Click to collapse
not saying you're wrong, but it worked for me running a custom rom.
sent from within pure darkness
GFX.myst. said:
not saying you're wrong, but it worked for me running a custom rom.
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Click to collapse
I've seen people running into issues with it on customs. Which one where you on?
hechoen said:
I've seen people running into issues with it on customs. Which one where you on?
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Click to collapse
not sure, but i do know it was one of raver's roms. either the last audiophile rom or un-named rom. i've been a raver rom fan since the beginning until aokp came to our device.
sent from within the beast
Those are still stock based. That is why it worked.
eh3forlife said:
Hello all. I found a thread on how to pull the unlock code off my tmobile galaxy s 4g using the embedded information on the phone. I tried this code with no success so I decided to give tmobile a call to get the code. So today I get an email with the code and it is the same exact one that I pulled off the phone and it still doesnt work. It this point I do not know what else to do. I tried both the apps from the andriod store with no success(helroz/ SGS Unlock) one says null and the other is blank where the code supposed to be. Does anyone have any ideas? My phone is the samsung sgh-t959v tmobile galaxy s which has been ungraded to 2.3.6 via klies mini and is rooted via superoneclick 2.3.3-shortfuse. Any help is appreciated.
Click to expand...
Click to collapse
Happen to have the link to that thread you mentioned about pulling the unlock code off the SGS? Thanks! :fingers-crossed:
Never mind as I found the thread here: http://forum.xda-developers.com/showthread.php?t=980157

SIM Unlock - Your phone is not yet personalized. ???

Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
joarce said:
Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
Click to expand...
Click to collapse
You need to put a non AT&T sim in it to find out.
hyelton said:
You need to put a non AT&T sim in it to find out.
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Click to collapse
I put in a PagePlus (Verizon) SIM and phone booted normally (AICP Lollipop) and there is no service; there wasn't any message about SIM.
joarce said:
I put in a PagePlus (Verizon) SIM and phone booted normally (AICP Lollipop) and there is no service; there wasn't any message about SIM.
Click to expand...
Click to collapse
Well there is your problem, You can't use the D850 on PagePlus/Verizon... Verizon is CDMA carrier not GSM. The only reason why Verizon uses sim cards is for LTE.
You'd only be able to use a VS985 or a LS985 on page plus.
hyelton said:
Well there is your problem, You can't use the D850 on PagePlus/Verizon... Verizon is CDMA carrier not GSM. The only reason why Verizon uses sim cards is for LTE.
You'd only be able to use a VS985 or a LS985 on page plus.
Click to expand...
Click to collapse
I am aware of that.
I switched from PagePlus (Verizon) using the VS985 to Cricket (AT&T) using the D850 with the Cricket SIM. The person I bought the D850 from said it was SIM unlocked and I'm trying to verify that; I've purchased an unlock code for the D850, but when I dial the code I mentioned above each of the five options returns the "Your phone is not yet personalized" message with the only option being "Dismiss."
You then told me to insert a non-accepted SIM so I inserted the PagePlus (Verizon) SIM.
joarce said:
I am aware of that.
I switched from PagePlus (Verizon) using the VS985 to Cricket (AT&T) using the D850 with the Cricket SIM. The person I bought the D850 from said it was SIM unlocked and I'm trying to verify that; I've purchased an unlock code for the D850, but when I dial the code I mentioned above each of the five options returns the "Your phone is not yet personalized" message with the only option being "Dismiss."
You then told me to insert a non-accepted SIM so I inserted the PagePlus (Verizon) SIM.
Click to expand...
Click to collapse
Ahh so you where just testing? Well using a Verizon system to test is not a good test. But wait your trying using a Cricket sim? A D850 does not have to he unlocked to work on Cricket, AT&T Go Phone, H20 and other AT&T mvnos. It just works.
If your trying to use a non AT&T/mvno sim then it would need to be unlocked like if you wanted to use T-Mobile.
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
hyelton said:
Ahh so you where just testing? Well using a Verizon system to test is not a good test. But wait your trying using a Cricket sim? A D850 does not have to he unlocked to work on Cricket, AT&T Go Phone, H20 and other AT&T mvnos. It just works.
If your trying to use a non AT&T/mvno sim then it would need to be unlocked like if you wanted to use T-Mobile.
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
Click to expand...
Click to collapse
I want to unlock the D850 for international use, specifically using LTE Band 1. The "Your phone is not yet personalized" message only appears when I boot the stock ROM; I can't access the menu in any custom ROM.
joarce said:
I want to unlock the D850 for international use, specifically using LTE Band 1. The "Your phone is not yet personalized" message only appears when I boot the stock ROM; I can't access the menu in any custom ROM.
Click to expand...
Click to collapse
So your using the back to stock guide and going 100% completely back to stock before trying by using the tot method right?
So are you trying to use the Verizon sim to unlock it? If so that might be a problem and you'd need something like a T-Mobile sim
hyelton said:
So your using the back to stock guide and going 100% completely back to stock before trying by using the tot method right?
So are you trying to use the Verizon sim to unlock it? If so that might be a problem and you'd need something like a T-Mobile sim
Click to expand...
Click to collapse
Yep, it had Lollipop when I got it, so I tot'ed back to KK.
The seller of the unlock code's instructions indicate their code will work with the Cricket SIM or an "unapproved" SIM, so I restored stock KK and entered the 2945etc code and received the message that is the title of this thread.
Perhaps the phone is already unlocked, as the person from whom I bought it said it was. I don't know this to be true, so I'm trying to verify before travel.
joarce said:
Yep, it had Lollipop when I got it, so I tot'ed back to KK.
The seller of the unlock code's instructions indicate their code will work with the Cricket SIM or an "unapproved" SIM, so I restored stock KK and entered the 2945etc code and received the message that is the title of this thread.
Perhaps the phone is already unlocked, as the person from whom I bought it said it was. I don't know this to be true, so I'm trying to verify before travel.
Click to expand...
Click to collapse
The only way to verify is use a T-Mobile sim or non USA sim.
hyelton said:
The only way to verify is use a T-Mobile sim or non USA sim.
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Click to collapse
Ya I figured, it's just interesting that the seller of the SIM unlock said it would work with the Cricket SIM.
joarce said:
Ya I figured, it's just interesting that the seller of the SIM unlock said it would work with the Cricket SIM.
Click to expand...
Click to collapse
You can get a T-Mo sim for free. Either go into a T-Mo store, or get one on their site.
I inserted a T-Mobile SIM and dialed 2945#*850# and after selecting each of the five options I recieved the "Your phone is not personalized" message.
Perhaps the phone is already unlocked? The carrier logo at the top left of the screen said T-Mobile, and when I went into Settings/About Phone it said T-Mobile LTE.
joarce said:
I inserted a T-Mobile SIM and dialed 2945#*850# and after selecting each of the five options I recieved the "Your phone is not personalized" message.
Perhaps the phone is already unlocked? The carrier logo at the top left of the screen said T-Mobile, and when I went into Settings/About Phone it said T-Mobile LTE.
Click to expand...
Click to collapse
Your phone is unlocked. If your phone was locked when you turn it on it will tell you. I'm not sure but that code I don't think has anything to do with unlocking lol. You never enter a code in the dailer. You always just enter your unlock code when you boot your phone.
Your phone is unlocked or you wouldn't be seeing the T-Mobile network.
I'm having a similar situation. I have the 851, and I'm receiving this same message. The phone was locked to T-Mobile, but I want to use it for Metro. Please help.
joarce said:
Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
Click to expand...
Click to collapse
Call the original carrier of the phone, they should be able to get the unlock code. If not them, call ur carrier.
shortay85 said:
I'm having a similar situation. I have the 851, and I'm receiving this same message. The phone was locked to T-Mobile, but I want to use it for Metro. Please help.
Click to expand...
Click to collapse
You would have to contact T-Mobile
Sent from my iPhone using Tapatalk
hyelton said:
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
Click to expand...
Click to collapse
I got unlocked code from AT&T but did not get the unlock screen when I boot the phone with other sim card. The unlock did not work when I get to the unlock screen by dialing a special code. After reverting the phone to a stock ROM, the unlock works as the instruction that come with the unlocked described. Thanks

Phone network locked after flashing through Odin?

Hi,
I have a Samsung S8+ which I bought unlocked to any network, I have used it on EE and Vodafone. I had rooted the phone, flashed different roms etc no problem. After I got my new phone, I tried to get the sim out of the S8+ and the tray was stuck, left with no choice I forced it out but this broke the sim card reader as it wouldn't read any SD or Sim.
I flashed a stock 9.0 pie UK version (Unlocked) to the phone through Odin and got the sim card tray replaced, now it reads SD cards and my sim but it says network locked and is asking for the NUC code, the phone was unlocked before and now it isnt. I've contacted Vodafone for a NUC code but the code isn't working (says incorrect code), I've tried flashing stock 8.0 too, also not working and still asking for the NUC. Strangely, it isn't working on either EE or Vodafone Sims now.
Could the sim card tray being replaced effect this? Is it the software flashed through Odin?
Any help will be appriciated please.
Thanks
Sam
Is it possible not only the SIM tray but the whole motherboard was replaced? It would make perfect sense then. Check whether your IMEI and S/N match what was on the box the phone came in.
kernel.killer said:
Is it possible not only the SIM tray but the whole motherboard was replaced? It would make perfect sense then. Check whether your IMEI and S/N match what was on the box the phone came in.
Click to expand...
Click to collapse
If he sent it to samsung it may not be. I got 2 replacements from samsung identical IMEI as my orig. And they messed one up and sent back my original as well. Once so i had and technicly still have as i sold to my neighbor legit s8s cloned same imei from samsung direct
Thanks for the replies. Same IMEI which is strange, I've tried all UK sims and it's still locked. It says sim locked enter unlock code now but on every sim
xSam-H said:
Thanks for the replies. Same IMEI which is strange, I've tried all UK sims and it's still locked. It says sim locked enter unlock code now but on every sim
Click to expand...
Click to collapse
It is strange normally sim unlocks are not undone by odin flashing. Sim unlocks lie in a non flashed partition

Unlocked phone - flashing firmware. Will I lose/keep the unlock code?

Hi, I have a problem with my note 20 ultra and I would like to know precise info because is very important. I live in Italy, and I buy a note 20 ultra sm-n986u in the USA to get the snapdragon variant, which is much better of the version selled here in Europe. The phone was At&t locked, but the seller give me a code to unlock it to insert my italian sim. All is working well, except the fact that the phone never recieve updates due to the fact that I'm not in the USA. So I need to flash a new firmware with odin. So this is the problem:
1) Should I flash an n986u firmware (with At&t bloatware)? In this case I will lose my unlock code?
2) Can I flash a n986u1 firmware to de-brand the phone from At&t? In this case I will lose my unlock code?
3) If I lose my unlock code, will the same code work again?
I searched in theese forum an answer, but no one can give me a precise information, only hypothesis. I think it is a very difficoult argument, but it's very important to me. Can someone help me? Thanks.
Flash it with U1 firmware and it will do auto update. you won't lose the unlock.
randy_c said:
Flash it with U1 firmware and it will do auto update. you won't lose the unlock.
Click to expand...
Click to collapse
Are you 100% sure about that? I will remove At&t limitations and bloatware and keep my unlock code (no need to reinsert it)?
Lol I have att unlock phone for the last several years and did it all the time
randy_c said:
Lol I have att unlock phone for the last several years and did it all the time
Click to expand...
Click to collapse
So basically unlocked phones are brand phones (att, spring, verizon ecc) in which someone already insert the code? And it stays forever?
FedeAle said:
So basically unlocked phones are brand phones (att, spring, verizon ecc) in which someone already insert the code? And it stays forever?
Click to expand...
Click to collapse
Yes at&t phone
randy_c said:
Yes at&t phone
Click to expand...
Click to collapse
Ok thanks! Then I will flash U1 firmware if I it keep unlocked. Tell me, does in USA companies uses 4g+? My note stays only on "4G LTE", while my old phone used to stay with "4g+" network.

Question Xfinity model that google says is unlocked

I have a pixel6a from xfinity the regulatory label says model GX7AS. I used the Google repair website and checked the imei and it tells me my pixel6a is an unlocked version. Yet oem unlock is still grayed out and if I try a diffrent sim it doesn't work either. Because it's an unlocked model shouldn't I be able to unlock the bootloader?
TerribleT said:
I have a pixel6a from xfinity the regulatory label says model GX7AS. I used the Google repair website and checked the imei and it tells me my pixel6a is an unlocked version. Yet oem unlock is still grayed out and if I try a diffrent sim it doesn't work either. Because it's an unlocked model shouldn't I be able to unlock the bootloader?
Click to expand...
Click to collapse
Most of the time, "unlocked" just means it can be used on any network and has nothing to do with the bootloader unlock. If you're not able to use it with another SIM, I believe you'd need to contact the original carrier (XFinity) and determine if it's carrier locked. They should be able to unlock it for you, or at least tell you why they can't.
I'm not sure whether they can help with the bootloader lock, though. Some variants are not bootloader unlockable.
Yeah idk google told me it's unlocked and I should be able to use any sim but yet I can't it just confuses me like there should be a work around or something. If I got a phone from say tmobile it wouldn't be an unlocked model it would be carrier branded but xfinity pixel is an unlocked model no carrier brand but still locked to xfinity
V0latyle said:
Most of the time, "unlocked" just means it can be used on any network and has nothing to do with the bootloader unlock. If you're not able to use it with another SIM, I believe you'd need to contact the original carrier (XFinity) and determine if it's carrier locked. They should be able to unlock it for you, or at least tell you why they can't.
I'm not sure whether they can help with the bootloader lock, though. Some variants are not bootloader unlockable.
Click to expand...
Click to collapse
TerribleT said:
Yeah idk google told me it's unlocked and I should be able to use any sim but yet I can't it just confuses me like there should be a work around or something. If I got a phone from say tmobile it wouldn't be an unlocked model it would be carrier branded but xfinity pixel is an unlocked model no carrier brand but still locked to xfinity
Click to expand...
Click to collapse
Google doesn't control carrier locking, the carrier does. You need to contact XFinity regarding using it on a different network.
V0latyle said:
Google doesn't control carrier locking, the carrier does. You need to contact XFinity regarding using it on a different network.
Click to expand...
Click to collapse
Ok interestingly I factory reset the phone put a tmobile sim in and it works no more this device locked to xfinity but unfortunately oem still grayed out
Edit nvm connected to wifi then it said incompatible wonder if I had an active sim if it connect to network and bypass.
TerribleT said:
Ok interestingly I factory reset the phone put a tmobile sim in and it works no more this device locked to xfinity but unfortunately oem still grayed out
Edit nvm connected to wifi then it said incompatible wonder if I had an active sim if it connect to network and bypass.
Click to expand...
Click to collapse
https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone

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