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[Q] Camera and lamp won't open

Hi everyone, I've look everywhere and I'm kind of desperate now
So, I've had my nexus 5 since it came out here in Europe, never had an unsolvable issue (thanks to the internet), but right now I'm stuck
MY PROBLEM :
One day (just like this, I don't remember doing anything special with my phone), the camera completely stopped working, along with the lamp.
DETAILS ABOUT THE PROBLEM (The situation right now) :
1. Camera doesn't show up in the application drawers
2. It DOES show up in Settings/Applications, and in "My applications" tab from Google Play, but I cannot open it in any way. When I could, however, it would just crash away.
3. I am also unable to access the stock lamp from anywhere (quick settings, etc.)
THE INITIAL SITUATION AND THE EVOLUTION OF THE PROBLEM :
1. I was running CM12.1 (nightlies) on my Nexus 5, and I beieve it occured after an update, but I don't believe it really has much to do with it. When I tried to open the camera, it would show me "unable to get a link with the camera" (translation may not be exact) and the system lamp had disappeared
2. I tried to downgrade the phone, to an earlier nightly, but it didn't fix it.
3. I've donne every kind of wipes : Data, Dalvik, Cache, even Internal Storage
4. After a full Internal Storage Wipe, I reflashed fresh Marshmallow images from the official website, unrooted, reflashed stock recovery, relocked the bootloader and used the system factory reset again on my phone.
5. After this, the problem changed a little bit. The lamp is still impossible to find, but however this time the camera is too. What I mean is, on CM, it used to show up and crash, now I can't find it in the app drawer (See DETAILS ABOUT THE PROBLEM)
I think that's all, so yeah, this one is kind of a challenge.
If the solution is software... Well i really dont know what I could try else; if it's hardware, I'm not afraid to open up my phone. (however I'm a complete noob)
One last thing, I've contacted Google, but the phone they sent me back was in such a bad state that I'm keeping mine (or getting them to send me an other), because the power button was really used, and the lowest part of the screen really "white" (brighter than the rest, my guess was it had fallen)
Thank you very much !

Hi, looks like we have the same problem. Unfortunately I have no solution for you, either. I have ordered a new rear camera from ebay that should show up here end of January. I'll let you know if that fixed the problem.

As you can see from my recent post, I am also having the same problem. I have also order a replacement rear camera from ebay and I fitted it. It worked for one day and then it also stopped working. I am not sure whether it is worth repeating this experiment or I'd just be wasting money on replacement cameras. So annoying, because, apart from the camera (and the torch), the rest of the phone functionalities are still perfectly fine.

Has anyone tried to use a different camera or torch app?
Sent from my Nexus 5

ShapesBlue said:
Has anyone tried to use a different camera or torch app?
Sent from my Nexus 5
Click to expand...
Click to collapse
Of course.

maurimauri29 said:
Of course.
Click to expand...
Click to collapse
That's odd then. It seems like you've done nearly everything that should of been done. I'm at a loss for words here
Sent from my Nexus 5

Lenovo P2 bugs / issues

Just thought i'd start a thread for owners of the P2 to share any bugs ( and hopefully cures ) that we've come across so far . And to tidy up other threads that may get clogged with these issues .
i've had mine now for just over 2 weeks and so far its been somewhat of a disappointment. The issues i've come across so far are ...
1 - Audio sync .. regardless of app used the audio sync is out with the video . It gets even worse when trying to steam a video through a web browser ( and i've tried a few different ones just to make sure its not a chrome issue ) . streaming audio from internet radio is bad too . After 20 minutes or so the sound breaks up completely .
2 - Low volume in recorded videos .. The noise suppression / noise cancellation kicks in within one second when you record a video . what sound you are left with is similar to an old gramophone record .
3 - Notifications .. Seems to be an issue with the phone going into deep sleep , no notifications come through . I've read a few people saying turning off app optimization for the affected apps helps , but i don't think it makes any difference .
4 - tap to wake .. tap the screen twice , sorry 22 times to wake up the phone .
5 - SD card formatting .. freezes every time i try to format a memory card ( which has worked perfectly in galaxy S5 ) as internal or external memory .
6 - high CPU usage at idle .. I've seen this on a few other forums too . cpu starts sticking at 1.6ghz after the phone has been running for a few days . I've done a clean wipe and installed no other apps or removed any and its still present .
And the most amazing thing is i haven't seen any of these issues raised in any reviews of the phone either
So feel free to add any comments or fixes if you come across them . This could be a fantastic phone if only the gremlins are fixed .
And could you please state which firmware version your phone is running .. I'm on P2_056_uk

1,3,4 are the problems which i am also facing ..
Thanks for this post , and i have some points to add
7) "Ok Google" Hot word Doesn't work
- i have tried GoogleNow Launcher with all set, but sadly Google assistant fails to respond every time
8) Some times Gyroscope/ Accelerometer sensor goes bonkers
-i noticed that while i was playing Asphalt extreme game.. my Steering goes Out of control
finally a very bad thing which isn't a bug but annoying me a lot is -
i've got an app which does the function of DOUBLE TAP TO SLEEP , ( we can put the same in Novalauncher also, under gestures) This is using Accessibility service so when i use FINGER PRINT or any kind of SMART LOCK it always asks me to put my PATTERN LOCK even after keeping my finger across the sensor ..
and this is very disturbing.. as a result i had to disable FINGERPRINT unlock and use DOBULE TAP TO WAKE in which i again face problems .....huh...
if there is anyway to overcome it.. please suggest me a way

1) I have heard about that issue from quite a few user but i have never faced that issue.
2) Not recorded video much so cant say
3) Not facing this issue
4) Yup it works only 5 out of 10 times
5) Never tried
6) Haven't paid attention to the CPU usage

I confirm no. 3:
"Notifications .. Seems to be an issue with the phone going into deep sleep , no notifications come through . "
- I noticed that when i unlock the phone emails and notifications are being pushed. I am still bench-marking the battery and as soon as i have done a couple of cycles to get a feel of the battery life i get i
will try and play around with the battery optimization settings in the settings.
These are working fine with my mobile, Made in china one (i know there are 2 types available):
4 - tap to wake .. tap the screen twice , sorry 22 times to wake up the phone .
- Do you by any chance use a thick screen protector that might not register the double tap?
- I don`t actually use this feature as i have the finger print unlock feature active and I use that to wake the phone.
5 - SD card formatting .. freezes every time i try to format a memory card which has worked perfectly in galaxy S5 as internal or external memory .
- I formatted an older SD card from my Xioami phone in the Lenovo and had no issues (it warned me that it might be slower and suggested to get a faster one) but i had no issues.
- From my past experience (also outside mobile device use) SD cards are verry sensible, i had some of them die out of a sudden or not being readable across devices.
Possible new bug, sometimes switching from Wifi to GSM or back i noticed i had no data connection, after toggling Airplane mode on and off it works fine.
Only noticed it once so take it with a grain of salt.

Interference noise when using headphones
When listening to music via headphones there is lots of electrical interference type noise. If I turn volume to zero it stops. It also stops once no sound is being fed to the headphones. Turning the volume up helps to drown the noise out. It's there between tracks most noticeably but also very audible when trying to listen to relaxation music at very low volume which I do a lot of to help me sleep.
It sounds like processor interference of some sort - beeps and electrical sounds but also machine gun 'pips'.
I have discovered that Bluetooth being on makes it WAY worse. If it is switched off it is barely audible - but still there. I need bluetooth on all the ktime for my smartwatch.
It happens on all apps: Spotify, Netflix, YouTube etc. I even hear it when I get notifications.
Anyone else noticed this issue. Would you mind testing for me??
---------- Post added at 11:21 AM ---------- Previous post was at 11:13 AM ----------
Oh re. the OP numbered issues:
1. I also get the audio sync issue but only on Youtube. Netflix, Amazon Video etc are fine for me.
2. My video's audio is fine so far.
3. Not had phone long enough to notice for sure but I have had notifications come through when it's asleep.
4. Tap to wake worked well for me but I turned it off.
5. I have had real problems with my micro SD cards too. My first card, the P2 said it was faulty or damaged and gave me the option to reformat it. It got to 20% and then the phone completely locked up with a black screen. I had to remove the card to get the phone working again. After that the card is toast and unreadable on any device. The card was fine in my previous phone.
Second card I tried I successfully formatted in the P2. However, after 24 hours without issue, the P2 is now reporting that the card is 'unsupported'?!

My device has a screen flicker problem, occasionally the screen brightness change for a fraction of a second, even with the off auto brightness, other online users have reported this problem.
Other point :
3 - Notifications .. Seems to be an issue with the phone going into deep sleep , no notifications come through . I've read a few people saying turning off app optimization for the affected apps helps , but i don't think it makes any difference .
Click to expand...
Click to collapse
This is a Android doze scheme problem, you install a "disable doze" app from play store to solve this issue, or use adb method ( This problem is present on several models including the OnePlus 3 ), adb method is temporary untile reboot phone.
adb shell dumpsys deviceidle disable
6 - high CPU usage at idle .. I've seen this on a few other forums too . cpu starts sticking at 1.6ghz after the phone has been running for a few days . I've done a clean wipe and installed no other apps or removed any and its still present .
Click to expand...
Click to collapse
I confirm, CPU-Z shows all eight core at 1689 Mhz fixed frequency

BritishBeefUK said:
When listening to music via headphones there is lots of electrical interference type noise. If I turn volume to zero it stops. It also stops once no sound is being fed to the headphones. Turning the volume up helps to drown the noise out. It's there between tracks most noticeably but also very audible when trying to listen to relaxation music at very low volume which I do a lot of to help me sleep.
It sounds like processor interference of some sort - beeps and electrical sounds but also machine gun 'pips'.
I have discovered that Bluetooth being on makes it WAY worse. If it is switched off it is barely audible - but still there. I need bluetooth on all the ktime for my smartwatch.
It happens on all apps: Spotify, Netflix, YouTube etc. I even hear it when I get notifications.
Anyone else noticed this issue. Would you mind testing for me??
---------- Post added at 11:21 AM ---------- Previous post was at 11:13 AM ----------
Oh re. the OP numbered issues:
1. I also get the audio sync issue but only on Youtube. Netflix, Amazon Video etc are fine for me.
2. My video's audio is fine so far.
3. Not had phone long enough to notice for sure but I have had notifications come through when it's asleep.
4. Tap to wake worked well for me but I turned it off.
5. I have had real problems with my micro SD cards too. My first card, the P2 said it was faulty or damaged and gave me the option to reformat it. It got to 20% and then the phone completely locked up with a black screen. I had to remove the card to get the phone working again. After that the card is toast and unreadable on any device. The card was fine in my previous phone.
Second card I tried I successfully formatted in the P2. However, after 24 hours without issue, the P2 is now reporting that the card is 'unsupported'?!
Click to expand...
Click to collapse
Someone said the buzzing issue with headphones seemed to calm down when the screen turned off , could be causing interference , but i remember my old moto G2 had the same issue and buzzing stopped once music started playing ( even on very quiet parts of a song you couldnt hear it )
can you confirm the sync issue on BBC Iplayer too BritishBeef . And I tried the card in the galaxy S5 again , formatted straight away . I Forgot to say it was a 64gb sandisk ultra , only a few months old . The strange thing is The P2 created a 15mb partition and that was all the samsung could see , had to remove it and all ok again

The Mero said:
Someone said the buzzing issue with headphones seemed to calm down when the screen turned off , could be causing interference , but i remember my old moto G2 had the same issue and buzzing stopped once music started playing ( even on very quiet parts of a song you couldnt hear it )
Click to expand...
Click to collapse
Screen off makes no difference unfortunately. It's not a buzz though, it's popping, and electrical chirps and pips.

BritishBeefUK said:
Screen off makes no difference unfortunately. It's not a buzz though, it's popping, and electrical chirps and pips.
Click to expand...
Click to collapse
I think its some form of noise suppresion that kicks in once the music starts playing , very annoying all the same though
You know i'm starting to wonder if the phones actually made by lenovo , awful lot of similarly specced devices coming out of china at the mo
Forgot to say if anyone comments could you also say which firmware version you have too .. I dont think the bugs are firmware specific , but its good to see if they are present in any updates

The Mero said:
Someone said the buzzing issue with headphones seemed to calm down when the screen turned off , could be causing interference , but i remember my old moto G2 had the same issue and buzzing stopped once music started playing ( even on very quiet parts of a song you couldnt hear it )
can you confirm the sync issue on BBC Iplayer too BritishBeef . And I tried the card in the galaxy S5 again , formatted straight away . I Forgot to say it was a 64gb sandisk ultra , only a few months old . The strange thing is The P2 created a 15mb partition and that was all the samsung could see , had to remove it and all ok again
Click to expand...
Click to collapse
Unable to for now I'm afraid as I have packaged it up to return it. Going to get another one but buy it in a store this time. I bought the original online from Three (UK) and just spent 90 minutes on the phone to an Indian call centre to arrange a return. One of the most painful calls of my life

I wonder how many returns 3 have had so far ???

Link23 said:
I confirm no. 3:
"Notifications .. Seems to be an issue with the phone going into deep sleep , no notifications come through . "
- I noticed that when i unlock the phone emails and notifications are being pushed. I am still bench-marking the battery and as soon as i have done a couple of cycles to get a feel of the battery life i get i
will try and play around with the battery optimization settings in the settings.
These are working fine with my mobile, Made in china one (i know there are 2 types available):
4 - tap to wake .. tap the screen twice , sorry 22 times to wake up the phone .
- Do you by any chance use a thick screen protector that might not register the double tap?
- I don`t actually use this feature as i have the finger print unlock feature active and I use that to wake the phone.
5 - SD card formatting .. freezes every time i try to format a memory card which has worked perfectly in galaxy S5 as internal or external memory .
- I formatted an older SD card from my Xioami phone in the Lenovo and had no issues (it warned me that it might be slower and suggested to get a faster one) but i had no issues.
- From my past experience (also outside mobile device use) SD cards are verry sensible, i had some of them die out of a sudden or not being readable across devices.
Possible new bug, sometimes switching from Wifi to GSM or back i noticed i had no data connection, after toggling Airplane mode on and off it works fine.
Only noticed it once so take it with a grain of salt.
Click to expand...
Click to collapse
I bought mine free of contract from an online shop, unbranded and unlocked.
Currently am on the latest build number available, P2a42_S062_170117_ROW.
Ran also CPU-Z and my CPU usage is when i start the app for 1 second at 1.6Ghz then goes down to 652Mhz, so no issues for now.

Link23 said:
I bought mine free of contract from an online shop, unbranded and unlocked.
Currently am on the latest build number available, P2a42_S062_170117_ROW.
Ran also CPU-Z and my CPU usage is when i start the app for 1 second at 1.6Ghz then goes down to 652Mhz, so no issues for now.
Click to expand...
Click to collapse
Same with me ..
CPUZ staying at 652Mhz, for reference i installed same app on my MotoG3, it had 800Mhz Constant which is 1.36ghz maxed
i am also on P2a42_S062_170117_ROW.
1) Double Tap to WAke - ON
2) Finger print UNLOCK - ON
3) Nav bar - ON
4) Smart Lock - ON
5) Wifi - ON
Single sim, Volte,5 Background apps all less intensive..
so.. i dont have problem in it :victory:

has anyone made a TWRP backup of a clean 062_ROW install , I wonder if it would flask ok on the UK version , I'd be happy to give it a go

https://forum.xda-developers.com/showpost.php?p=70435638&postcount=3
This is the official S048. Update to S062 will be offered via OTA again.

HaJeeEs said:
https://forum.xda-developers.com/showpost.php?p=70435638&postcount=3
This is the official S048. Update to S062 will be offered via OTA again.
Click to expand...
Click to collapse
Thanks HaJeeEs . All worked

hi, i have problem with the NFC...
apparently he is really very little sensitive and i cant use it on my bluetooth headset but bluetooth work fine if i connect it manually...
Same issue with my SRS-X77 but I manage to make it work with a lot of patience...
Have you already tried it?

Well you issues are not bad comparing to mine. Seems like my lateral button of the extreme saving mode is still ON! Never dropped the mobile, neither dropped in water or hit some hard surface. Looks like i can't go off that saving mode, even moving the button.
So, is like 4 days that i have a nice mobile with calls and text available, plus calculator and the basic features but no way to switch back to my apps :s
I asked the assistence cuz i still have the warranty and they'll let me know what to do, if they can fix it or i have to ship it back, ah i did already the wiping date of the mobile with a reset.
Stay tuned for more!
Teo

Fangstergangsta said:
hi, i have problem with the NFC...
apparently he is really very little sensitive and i cant use it on my bluetooth headset but bluetooth work fine if i connect it manually...
Same issue with my SRS-X77 but I manage to make it work with a lot of patience...
Have you already tried it?
Click to expand...
Click to collapse
I have not tried NFC but bluetooth works fine

I bought my second P2 today. It has the same sound interference issue as my first one
To reiterate, when listening on headphones and the volume is low (like listening to chillout or classical, meditation etc.) there is electrical type interference sound. I have been experimenting and have isolated to problem to WiFi. If I turn WiFi off on the phone it stops altogether. Also, I think that the more data that's transferring, the more interference.
It is there whatever is playing - music, Netflix etc. Even when notifications play it can be heard. Obviously if the volume is turned up it is far less/not noticeable but it is always there.
I have managed to capture a recording of the issue:
https://youtu.be/r0z6X7zB-pw
This was at low volume as it illustrates the problem best but it's clearly heard in the recording.
I captured this audio by using a 3.5mm audio cable to output the audio from my Lenovo P2 to the AUX-in on a speaker system. I then placed another phone next the speaker to record the audio using an audio recorder app. The uniform static background hiss is produced by the app.
I LOVE everything else about this phone but as someone that uses my phone for music for many hours a day I cannot ignore these sounds.
I find it hard to believe that I can be unlucky enough to get two faulty P2's so there must be many more with this issue if not all and no-one else has noticed the issue yet.
I have tried 4 different sets of headphones and the issue is the same.

Do I have a hardware issue?

Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help

I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/

PassiTheApe said:
I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/
Click to expand...
Click to collapse
could be RAM. could also be some issue with the internal SD storage.
it's a far shot but try running a trim on your device's storage. check the play store for "Trimmer (fstrim)". see if it makes any difference.

PassiTheApe said:
Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help
Click to expand...
Click to collapse
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus

supriyo_rana said:
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus
Click to expand...
Click to collapse
no modded gcam requires different camera HAL level. which none of the R7 series phones support. it's stuck at legacy.

Camera app shutdown my phone!

When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09

lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse
Did you try an hard reset?

SALENTINVM said:
Did you try an hard reset?
Click to expand...
Click to collapse
Of course, several times with clean system cash.

Which build do you using?

jeidsoter said:
which build do you using?
Click to expand...
Click to collapse
frd-l09c432b389

Same issue but battery goes to zero. Photo is not taken
I am on official b394 firmware.
Sometimes even with over 40% battery the phone closes the camera app after taking photo (photo is not saved) and battery shows 0% and phone will shut down in 30 seconds. If I put the charger in the battery goes back to around 20% immediately. First I thought the battery is weaker and needs replacing but if it happens only in camera app and all other (over 140 apps installed no issues? It's very annoying.
I blame a bug in newest firmware. They didn't state any new features for camera app and yet there is motion icon which makes photos like iPhone's "live photo". So certainly they played around camera app in this firmware.
Plus, I verified copying/moving problems from internal storage to SD card which happens sometimes (if bulk moving even under gallery app) gives "SD card damaged" error during the move and the data (photos) will not be copied/moved only deleted from SD card (no crc check on destination folder) so in the end Photos are gone. Workaround: Moving only 200 photos/videos at a time. This is the case with honor 7, honor 8 and two completely different SD cards (size, brand), though same user, must admit!
Starting to lose trust in Honor brand altogether

Can anyone share the solution for this issue? Been having it since the first updates for this year. Always install the latest official update, but the problem is still there. This a FRD-L04 on EMUI 5.0.1, official Nougat 7.0.
BTW, thinking that the battery could have expired, I changed it to a new OEM model. Problem didn't go away, though.

any word what can be done to address the issue?
lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse

Same Problem here ...
lubenakov said:
When I make several photos, the phone turn off and does not start up until it is plugged into a charger again (the battery percentage is same, not 0%). But when I use another application like Open Camera, this problem does not happen and the phone works pretty well. Тhis problem frustrates me because one of the advantages of the phone is the good camera! Some solution?
My phone version is FRD-L09
Click to expand...
Click to collapse
please help .. I have the same problem. the phone will shut down after taking photo. Should I roll back to previous builds?
I'm using frd-l09c185B395 .

All issues Android 10 update xz2 compact

I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update ?
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless

A factory reset is not enough , try software repair using Sony companion

Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?

veverone said:
I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
Click to expand...
Click to collapse
Wifi is often lost and quickly reconnects
fingerprint sensor isn´t as sensitive as it was before
battery drain is bigger than before
bluetooth pairing with tablet doesn´t work properly...being paired: YES, but no connection at all...tried three different tablets...bluetooth headphones work!

The camera application is crashing when I take photos.... :crying:

I really haven't faced any of those issues. The fingerprint is the only things that have become laggy, the phone is louder now when playing music, camera works great even with unlocked bootloader.
You should try to do a clean install with newflasher my phone is even rooted and works great.

carloszf said:
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
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Scratch that... I am experiencing all the issues from OP's post. It is especially severe when trying to use two apps at the same time in split screen.

Sony mobile engineers answer my bug report
Android Beam doesn't work (transferring files by touching two phones with NFC).
Nothing works on this phone any more!
I will never buy another Sony phone and surely I will advice others against buying such sh*t.
------------------
I contacted the Sony support in my country and they said "the download must have been corrupt" and I "should try to reinstall" via the Xperia companion (some kind of desktop app).
Mind boggling is the fact that this answer comes "directly from Sony engineers".
Now... I guess it is clear for everyone why they f*ucked this phone so bad. Their engineers think that a corrupt file can 1) be installed successfully 2) cause all these bugs...

Hamzakovsky said:
A factory reset is not enough , try software repair using Sony companion
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Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?

veverone said:
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
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The only brand who has this crappy issue is Sony ! Companion fills all the missing files or damaged files .. during the ota download and installation sometimes things go wrong

For everyone reading this thread: there is no such thing as instalation with corrupt or missing files.
All files in today's IT world are uniquely identified and double checked after download.
Their answear is only a way of not telling us that they f*cked up this + they think that we are stupid. Some of us might be fooled by this, but surely the majority won't be.

We have primarily the camera issue, a reboot resolves it temporarily.
Anyone managed to fix these issues with a fresh Sony companion install?

52.1.A.0.618 here. Fingerprint is slower and the battery drains faster while screen on. (Standby and deep sleep are both ok). Everything else is the same as Pie, at least for me.

Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference

I have to add my voice to this thread, short as it happily/sadly is. Since the update I've experienced a number of issues: Fingerprint scanner is less sensitive and sometimes doesn't work, the wake-up procedure is strange, in that the icons will appear before the background loads and even though I have security set to not show notification details on the lock screen, they'll reveal for a split second before waking up to the home screen, the camera is unreliable, the timer app doesn't reset or dismiss when appearing on the notification bar..
It's the first time I've ever emailed Sony Support on what was (and I hope still will be) my favourite ever phone. They of course just tell me to factory reset. Such a shame and I hope they fix it.

majorwedgy said:
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
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I'm having the same issue. Not sure what is wrong. I have not factory restored my phone. That is ridiculous

I also add the bug of Google Assistant in Stamina Mode:
I always keep It disabled when long press home button, but when Stamina Mode turns on, Google Assistant switches on again automatically although in settings shows that is off.

wow its been 2 years since I bought the XZ2C, had issues with the wifi and data so I went back to android 8.0, and use it for O2 priority only. Came back to see if android 10 fixed the problems. Disappointing.
I am not surprised at all that Sony still hasn't fixed any of the issues.

With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.

tyrael11 said:
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
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there are still a lot of vital features that were bugged in android10 and i´m not sure they´ll be adressed in the near future.