Weirdest Problem i had on a Phone ever. - Galaxy S6 Q&A, Help & Troubleshooting

Hello,
I'm having a problem with my Unlocked Galaxy S6 (SM-G920F) When i plug the USB to transfer data from my PC, it only detects it as charging, and yes, i know i should change to MTP in the notification center, but i don't get that option, I've enabled it manually in the developers option, also enabled USB Debugging Nothing. Then I've rebooted to TWRP , still nothing. Tried connecting via ADB Doesn't detect it.(I'm sure that cable works , tried it with my Galaxy S5 mini , it works), So i went to Download Mode, Fastboot commands doesn't work , but weirdly it detects in Odin. Good, not great. I've decided to revert back to stock, flsahed the latest firmware. booted still nothing just says Cable Charging as if it is connected to a wall plug.
I don't know what do now .
Any help?

OussamaOuartasi said:
Hello,
I'm having a problem with my Unlocked Galaxy S6 (SM-G920F) When i plug the USB to transfer data from my PC, it only detects it as charging, and yes, i know i should change to MTP in the notification center, but i don't get that option, I've enabled it manually in the developers option, also enabled USB Debugging Nothing. Then I've rebooted to TWRP , still nothing. Tried connecting via ADB Doesn't detect it.(I'm sure that cable works , tried it with my Galaxy S5 mini , it works), So i went to Download Mode, Fastboot commands doesn't work , but weirdly it detects in Odin. Good, not great. I've decided to revert back to stock, flsahed the latest firmware. booted still nothing just says Cable Charging as if it is connected to a wall plug.
I don't know what do now .
Any help?
Click to expand...
Click to collapse
Did you try using different USB cables?

CroGamer1 said:
Did you try using different USB cables?
Click to expand...
Click to collapse
Yes . Matter of a fact when i got the phone the cable used to work . Now it works on other phones except on my S6

OussamaOuartasi said:
Yes . Matter of a fact when i got the phone the cable used to work . Now it works on other phones except on my S6
Click to expand...
Click to collapse
Odd. Did you also try it on a different PC or another USB port on the PC?

CroGamer1 said:
Odd. Did you also try it on a different PC or another USB port on the PC?
Click to expand...
Click to collapse
I have 4 USB ports tried them all, and I've said that other phones work with my PC.

OussamaOuartasi said:
I have 4 USB ports tried them all, and I've said that other phones work with my PC.
Click to expand...
Click to collapse
My S6 does a continues connected/disconnected loop on my laptop but on a desktop PC it runs great. Other phones also run great on the laptop so it's possible that you too have an isolated case.
A dumb suggestion, did you try clearing the cache? Try downloading Samsung Smart Switch on your PC and run the built in device driver reinstall function.

CroGamer1 said:
My S6 does a continues connected/disconnected loop on my laptop but on a desktop PC it runs great. Other phones also run great on the laptop so it's possible that you too have an isolated case.
A dumb suggestion, did you try clearing the cache? Try downloading Samsung Smart Switch on your PC and run the built in device driver reinstall function.
Click to expand...
Click to collapse
I did install Samsung Smart Switch , and i cleared the cache. And about my laptop as i said my S6 used to work fine not cut in connection . It just happend suddenly . That the phone only recognise the Lapto as a wall charger except in download mode.

OussamaOuartasi said:
I did install Samsung Smart Switch , and i cleared the cache. And about my laptop as i said my S6 used to work fine not cut in connection . It just happend suddenly . That the phone only recognise the Lapto as a wall charger except in download mode.
Click to expand...
Click to collapse
I personally think that it's a computer problem rather than a phone problem. If you flashed stock ROM only and didn't touch anything special it MUST work because we would have seen people complaining by now. I'm still holding onto the idea to check the phone with another PC. IDK, maybe you somehow blocked the phone on the laptop? (Download mode and "OS mode" are different things so that would clarify why the laptop detects the phone in ODIN mode)

CroGamer1 said:
I personally think that it's a computer problem rather than a phone problem. If you flashed stock ROM only and didn't touch anything special it MUST work because we would have seen people complaining by now. I'm still holding onto the idea to check the phone with another PC. IDK, maybe you somehow blocked the phone on the laptop? (Download mode and "OS mode" are different things so that would clarify why the laptop detects the phone in ODIN mode)
Click to expand...
Click to collapse
I've tried hooking it up with a different working laptop , same problem. I even tried OTG Flash drive on the OS, and mounting it in TWRP no Luck.

Related

USB Problem! Help!

I have a Samsung Fascinate and my phone won't connect to my computer! A few days ago, I was on rooted stock and I noticed it wouldn't connect to my PC. I did a data wipe and installed MIUI and noticed the problem was still going on. I thought it was no big deal but now it is VERY annoying! I've tried it on my Windows 7 computers and one XP computer and none of them work! They all say that it can't be recognized. I have accidental insurance on it and the person at BestBuy mobile said I can root it without voiding it. I don't know if installing a ROM (MIUI) voids it or not. I'm trying to do an Odin restore and when I put it in download mode, Windows still says that it can't recognize it. I want it on stock before calling them about it. I'm thinking this is a hardware issue. Anyway to get it off of MIUI and back to stock without a PC?! :'(
have you tried going to settings/development and un checking USB Debugging? worked for me after update.
Yes, make sure USB Debugging is not selected, as this will prevent your device from entering storage mode and be picked up by your Computer.
Also, make sure that you're using the original USB data cable that came with your phone. Other cables might allow charging, but won't work for data.
or...
if still doesnt work, try a factory reset (sorry)
I am using the original cable. And USB Debugging is unchecked. It also won't detect my phone in download mode...? Could it maybe be the USB?
Sent from my SCH-I500 using XDA App
GOOD NEWS! I had another USB cable laying around and it turns out its NOT my phone, its the USB cable!!! STOCK HERE I COME!!!
GagesiPad said:
I have a Samsung Fascinate and my phone won't connect to my computer! A few days ago, I was on rooted stock and I noticed it wouldn't connect to my PC. I did a data wipe and installed MIUI and noticed the problem was still going on. I thought it was no big deal but now it is VERY annoying! I've tried it on my Windows 7 computers and one XP computer and none of them work! They all say that it can't be recognized. I have accidental insurance on it and the person at BestBuy mobile said I can root it without voiding it. I don't know if installing a ROM (MIUI) voids it or not. I'm trying to do an Odin restore and when I put it in download mode, Windows still says that it can't recognize it. I want it on stock before calling them about it. I'm thinking this is a hardware issue. Anyway to get it off of MIUI and back to stock without a PC?! :'(
Click to expand...
Click to collapse
Did you download the ADB usb drivers? Also, be very careful downloading the Samsung Drivers and updating Win 7. They broke two of my computers.
USB Problem! Help > answer
ok..i was having same problem..
bt i do check on setings>application>development> USB DEBUGGING
and it;x doneitx working nw

[Q] USB not recognized

Hi all,
My Droid charge decided to do something weird today; it no longer will USB mount! This problem is particularly bad because, while I can put the phone in download mode, my computer will not recognize the USB and ODIN (1.2 & 1.8) cannot wipe the phone.
Any suggestions? I really need my phone back, but I'm not sure what to do.
Tried reinstalling the USB Samsung Drivers, using the original data cable, and two different computers (Win7). SD card will mount in an external drive (aka without the phone), and the phone will charge via USB. I have the most recent form of CWM on it, and the EP4P debloated and rooted rom.
Thanks,
frak
frickandfrak said:
Hi all,
My Droid charge decided to do something weird today; it no longer will USB mount! This problem is particularly bad because, while I can put the phone in download mode, my computer will not recognize the USB and ODIN (1.2 & 1.8) cannot wipe the phone.
Any suggestions? I really need my phone back, but I'm not sure what to do.
Tried reinstalling the USB Samsung Drivers, using the original data cable, and two different computers (Win7). SD card will mount in an external drive (aka without the phone), and the phone will charge via USB. I have the most recent form of CWM on it, and the EP4P debloated and rooted rom.
Thanks,
frak
Click to expand...
Click to collapse
That happened to me a while back. Mine had the added bonus of going into desk dock mode and staying there. It was a hardware issue with the USB port. It would charge, but nothing else. Mine did become intermittent though, and cycling the cable in and out seemed to help it some, but ultimately, I had to send it in for replacement
frickandfrak said:
Hi all,
My Droid charge decided to do something weird today; it no longer will USB mount! This problem is particularly bad because, while I can put the phone in download mode, my computer will not recognize the USB and ODIN (1.2 & 1.8) cannot wipe the phone.
Any suggestions? I really need my phone back, but I'm not sure what to do.
Tried reinstalling the USB Samsung Drivers, using the original data cable, and two different computers (Win7). SD card will mount in an external drive (aka without the phone), and the phone will charge via USB. I have the most recent form of CWM on it, and the EP4P debloated and rooted rom.
Thanks,
frak
Click to expand...
Click to collapse
What cable are you using? I accidentally grabbed my charging-only cable the other day and didn't realized it only had the wires for positive and negative. No data pins.
Is it the cable that came with your Droid?
Another thread similar. Check it out and try some.
http://forum.xda-developers.com/showthread.php?t=1356825
phone goes into download mode but not recognized by odin. as soon as it gets into download mode box pops up saying usb not recognized. uninstalled drivers several times, tried different usb ports and cables. has worked fine for a long time until when i tried today. any ideas????
tracyt said:
phone goes into download mode but not recognized by odin. as soon as it gets into download mode box pops up saying usb not recognized. uninstalled drivers several times, tried different usb ports and cables. has worked fine for a long time until when i tried today. any ideas????
Click to expand...
Click to collapse
Had that yesterday. A different port worked fine for me. Maybe a couple of power cycles will do the trick.
Sent from my SCH-I510 using xda premium
got it, usb driver was missing... back to happy flashing. thanks for the quick response
tracyt said:
got it, usb driver was missing... back to happy flashing. thanks for the quick response
Click to expand...
Click to collapse
Can you point me to the drivers you installed? Thanks in advance.
I am having same problem and going nuts. I have Galaxy S2. I CAN connect to windows and Kies when phone is booted up but can not connect while in download mode. On Andoid System Recovery <3e>, I tried to do factory reset and wipe cache but no vain. Still getting usb not recognized.

USB Issue

Hello,
I've had a GT-N8013 for a few years and just recently decided to try something besides stock on it. Darn thing is, once I reset the tablet to factory settings (4.1.2) and got prepared to flash CWRecovery my PC stopped recognizing the tablet via USB. So obviously, I now can't use ODIN which kinda sucks.
The tablet lights up when I plug it in (Red X on battery icon, but that's understandable - although, it does that on the wall charger too), but the PC does not respond at all. No change in Device Manager.
Things I've tried or noted:
I have tried it on multiple machines and multiple ports
I bought and tried a new UBS cable
I bought and replaced the charging port
I have tried Kies, different drivers, etc.
Rebooting tablet/PC
With/without USB Debugging enabled
Any help would be wonderful. Thanks in advance!
NayKnyte said:
Hello,
I've had a GT-N8013 for a few years and just recently decided to try something besides stock on it. Darn thing is, once I reset the tablet to factory settings (4.1.2) and got prepared to flash CWRecovery my PC stopped recognizing the tablet via USB. So obviously, I now can't use ODIN which kinda sucks.
The tablet lights up when I plug it in (Red X on battery icon, but that's understandable - although, it does that on the wall charger too), but the PC does not respond at all. No change in Device Manager.
Things I've tried or noted:
I have tried it on multiple machines and multiple ports
I bought and tried a new UBS cable
I bought and replaced the charging port
I have tried Kies, different drivers, etc.
Rebooting tablet/PC
With/without USB Debugging enabled
Any help would be wonderful. Thanks in advance!
Click to expand...
Click to collapse
Don't use Kies.
Download Samsung USB driver & install it, then may be restart your PC.
If you use MS Windows download ODIN.
If you use Mac or Linux download Heimdall instead of ODIN.
Download the ROM.
Set your GT-N8013 to Download Mode (ODIN mode).
Connect your your GT-N8013 to your PC.
READ the instruction for FLASHING A CUSTOM ROM!

Galaxy S6 not recognized on PC or ADB

Dear,
My Galaxy S6 SM-G920F with lollipop 5.1.1
AP : G920FXXU2BOG8
CSC : G920FOJV2BOG8
has stop being recongnized by pc, i almost tries anything i know and find on net.
The pc doesn't recongnise it on device manager (i have a win 7 pc), the phone however react as pluged in a charger.
their is no mtp or mass storage switch on notification.
i have reinstall the driver of samsung several times with smart switch & also made it manual by suppressing directrly the samsung usb driver from programs on control panel then reinstall it but no hope.
I can't figure out eitheir its hard or soft.
i had change my cable & also test my pc with another Galaxy s6 it works fine, but mine no.
i have made wipe cache / factory reset also made an initialisation from parameters the phone is formated but not recognised by the pc also test it on another pc but the same behaviour windows pcs doesn't recognise my phone.
However, i figure out that when its on the restore mode (volume down + lock + home) the pc recognise it by Odin and smart switch.
i install the same rom on it also made an emergency restore with S/N and model and the process completes fine with smart switch and i saw the donwload progress bar completing on my phone.
but still i m stuck its not recognised please help !!!
i tries to use *#0808# and its on AP / MTP + ADB but no hope
i plug it on ADB android studio but the device list is empty :'(
Try installing latest version of Kies to install updated Samsung drivers.
roydok said:
Try installing latest version of Kies to install updated Samsung drivers.
Click to expand...
Click to collapse
I m having both the latest SmartView & Kies 3
i have done as asked but still no usb detection even after reinstalling usb driver
Try using a different USB cable or different USB port.
roydok said:
Try using a different USB cable or different USB port.
Click to expand...
Click to collapse
i used different cables and pcs but still not recognised
yesterday i used odin with those options :
BL/AP/CP/CSC and checked
Auto-reboot
F.reset Time
phone EFS Clear
Phone bootloader update
it has taking some while to execute but after that my phone was working and detectable again by my pc the problem was resolved for a couple of hours, in the evening the problem occured again.
and i have tried the process again the same why but no connection at all.
i don't know if its a hardware problem or software related problem
because the usb work when i m in restore mode (Odin mode) otherwise no.
Its an advance problem i already check all about usb / cable and pcs related problem.
Problem resolved
I sent my S6 to Samsung SAV it take them 4 days.
they doesn't give me proper answers on what they have done but i saw that my mini-usb plug is new so i expect that they got this part changed accrodingly the samsung has no sign of damage its a clean operation.
Its now detectable. It was indeed a Hardware problem
i have the same issue but in a g928f
today i changer my lcd with the micro usb flex
so all is new except the main board and still is not recognised at any pc with any cable.
i am really starting to feel very sorry for this phone.
odin does not see it at all even at download mode.
i don't know what else to do.
Software or Hardware Issue
I have a s6 920t that I am suppose to pay for at the end of the day. I got it from a friend who bought it while overseas. The only time my computer detects it is in download mode/odin mode, I hear the sound and I see it as "Added". When I try to connect any other way I don't hear the sound my laptop makes when it has detected a new device also otg cables don't work. I just simply want to know if this a software or a hardware issue? Software I can fix but if it is hardware I don't want to waste my money. Please anyone reply as soon as you can so I can decide what to do.
Thank you
I have two S6 Edge and one of them started doing this (phone only appears on USB when in Download mode). When swapping the motherboard between the phones, it works. So the problem isn't with the motherboard, but the USB connection module attached with the ribbon cable... There must be a chip on the module which gets locked somehow and replacing the board is at least one way to fix it. Hopefully someone finds another method without replacing the charger board?

G920F, USB MTP, FASTBOOT not working anymore.

Hi all,
So I have a strange problem, a while back I discovered that I can't connect my S6 to my computer and or other computers, whatever usb cable I use the device is not detected at all. and only charging works.
I already tried more USB cables and validated they work with other devices, I also discovered the USB is not detected in fastboot mode, so I can't flash any images anymore over USB.
I also discovered that I might have flashed a wrong stock rom a few months back and I never tried to connect it to the USB in the meanwhile, when I trace the baseband version it says it's Asian..:crying: And this device is a dutch PHN. The device has ADB working over WIFI and root enabled, it also has TWRP installed and even there MTP is not working!
However i'm afraid there is no way I can flash a stock rom back to the device without a working fastboot, unless there are flashable zips.
What do you guys think?
- MTP does not work
- Fastboot works but USB is not detected (odin, device manager etc).. with all kinds of cables.
- ADB Shell + Root Works (Only over wifi)
- I got a full backup of all partitons, created it with TWRP.
- It's stull running android 5.1.1
Best Regards,
Toetje
TerrorToetje said:
Hi all,
So I have a strange problem, a while back I discovered that I can't connect my S6 to my computer and or other computers, whatever usb cable I use the device is not detected at all. and only charging works.
I already tried more USB cables and validated they work with other devices, I also discovered the USB is not detected in fastboot mode, so I can't flash any images anymore over USB.
I also discovered that I might have flashed a wrong stock rom a few months back and I never tried to connect it to the USB in the meanwhile, when I trace the baseband version it says it's Asian..:crying: And this device is a dutch PHN. The device has ADB working over WIFI and root enabled, it also has TWRP installed and even there MTP is not working!
However i'm afraid there is no way I can flash a stock rom back to the device without a working fastboot, unless there are flashable zips.
What do you guys think?
- MTP does not work
- Fastboot works but USB is not detected (odin, device manager etc).. with all kinds of cables.
- ADB Shell + Root Works (Only over wifi)
- I got a full backup of all partitons, created it with TWRP.
- It's stull running android 5.1.1
Best Regards,
Toetje
Click to expand...
Click to collapse
I can´t belive it, someone who has the same problem then me. A little wierd is that I got 2 phones here.... Got my S6 which I´m using atm and some days ago a friend gave me a A5. Actually the A5 has exactly the same problem and one more problem is, that the "Home Button" of the phone is not working. No chance to root it at all.
It was like this.... I came back home with the A5 and first I thought about was rooting it. Restarted and tryed to go into "Recovery Mode" which wasn´t working, same as going into "Download Mode". So my first thought was that some of the buttons arn´t working. I was right, it was the home button which is without any function. My next idea was rooting over Laptop with Odin. Enabled USB Debbuging, connected a data cable..... and usb connection was not working... only charging!
After like a minute of trying and no success I wen´t eat first. When I came back i tryed again and USB Debbuging asked me to accept the Laptop. (Till now I didn´t thought about that it could be my first and my last time I will have a working USB connection.)
I wen´t into "Recovery Mode" thought about restarting cuz I wanted to go into "Download Mode". So I restarted and that was FATAL.... since then I had no chance anymore till yet to get a working USB connection. No matter which PC, Laptop, USB / Data-Cabel. And since the "Home Button" is not working, I don´t even know how to get Root.
Right now I´m asking myself if it could be a Firmware related problem?! I mean, when my friend gave me the phone there wasn´t the newest update installed on it so I just updated it. It´s a A500FU running stock Android 6.0.1 newest DBT Firmware..... and also I´m not able to change it without having a working USB connection.
Greets!
d3nni said:
I can´t belive it, someone who has the same problem then me. A little wierd is that I got 2 phones here.... Got my S6 which I´m using atm and some days ago a friend gave me a A5. Actually the A5 has exactly the same problem and one more problem is, that the "Home Button" of the phone is not working. No chance to root it at all.
It was like this.... I came back home with the A5 and first I thought about was rooting it. Restarted and tryed to go into "Recovery Mode" which wasn´t working, same as going into "Download Mode". So my first thought was that some of the buttons arn´t working. I was right, it was the home button which is without any function. My next idea was rooting over Laptop with Odin. Enabled USB Debbuging, connected a data cable..... and usb connection was not working... only charging!
After like a minute of trying and no success I wen´t eat first. When I came back i tryed again and USB Debbuging asked me to accept the Laptop. (Till now I didn´t thought about that it could be my first and my last time I will have a working USB connection.)
I wen´t into "Recovery Mode" thought about restarting cuz I wanted to go into "Download Mode". So I restarted and that was FATAL.... since then I had no chance anymore till yet to get a working USB connection. No matter which PC, Laptop, USB / Data-Cabel. And since the "Home Button" is not working, I don´t even know how to get Root.
Right now I´m asking myself if it could be a Firmware related problem?! I mean, when my friend gave me the phone there wasn´t the newest update installed on it so I just updated it. It´s a A500FU running stock Android 6.0.1 newest DBT Firmware..... and also I´m not able to change it without having a working USB connection.
Greets!
Click to expand...
Click to collapse
I ordered a new USB port board, will let you know the results!
Any results after changing the usb port?
Did fast charge still work for you? And this replacing the USB port work? I think this is related to a broken USB ic. For me replacing the USB port didn't help
Sometimes it's a bad charging port and / or liquid damage to the charging port.
If your home button clicks but does not work it could be liquid damage near the home button. Same goes for power and volume buttons.
I just fixed a S6 edge plus yesterday power button not working, liquid damage all around power button area, fixed burnt components and corroded pins.

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