Good evening I turn to you because I have a problem with my slot sim 2 I do not have a 4G. When I activate it I have no network. Roaming and any other settings sound activated. At least I hope so.
Although the phone tells me that the network is available, I can not call or receive calls (same for SMS). On the other hand, a priori, no problem to access the internet via 3G. When I try to call I have the following message: Mobile network not available
Help me
Have you tried any other SIM?
You need to go into your mobile network setting and Dual Sim setting to make sure Sim 2 is active.
Now if you want Sim 2 to use 4G you will have to select this in the Dual Sim setting. By default Sim 1 is the default mobile settings.
At any one time 2 sim are in the device only one will use 4G or 3G the other will use 2G.
here are the tests I made with reboot
https://i.imgur.com/VKXibvQ.png
https://i.imgur.com/XGZ1yXi.png
https://i.imgur.com/iLkoRm5.png
Pleaze help
Help help
Is this possible with the OP6? I have a private SIM (SIM1) with a 10GB dataplan and a company SIM (SIM2) with a 1GB dataplan. My Sim2 is the default SIM for calling and the SIM1 is the default data SIM.
Whenever I make a call, my internet connection gets disconnected because there can only be one SIM active at a time, but I need a connection during the call so it would be very handy if the phone switches the data connection from SIM 1 to SIM 2 during the call (and back when finished).
I saw this is a feature on the Huawei P20 but did not find a setting on the OP6.
The quick tile button "switch data card" doesn't work during a call....
Sent from my ONEPLUS A6003 using Tapatalk
Having the internet cut out doesn't make sense, I have AT&T and T-Mobile with dual-4G enabled and when I have a call on SIM1, I maintain LTE on SIM2. Also check if your carrier supports VoLTE, as this will use LTE for voice and you won't lose data when calling.
geoff5093 said:
Having the internet cut out doesn't make sense, I have AT&T and T-Mobile with dual-4G enabled and when I have a call on SIM1, I maintain LTE on SIM2. Also check if your carrier supports VoLTE, as this will use LTE for voice and you won't lose data when calling.
Click to expand...
Click to collapse
I also have dual-4G enabled but the connection drops as soon as I have a call. VoLTE is not supported at all in the Netherlands on the OP6.
Sent from my ONEPLUS A6003 using Tapatalk
I too see the connection being cut when I have a call on the SIM that is not data by default... I see the data being stopped on the SIM 1 but it does not start on SIM2. In general I have to say that it seems it takes a long time for SIM2 to get data connection established when I test moving data on it. So this might be the root cause...
I have the same problem, any solution to this?
rmaathuis said:
Is this possible with the OP6? I have a private SIM (SIM1) with a 10GB dataplan and a company SIM (SIM2) with a 1GB dataplan. My Sim2 is the default SIM for calling and the SIM1 is the default data SIM.
Whenever I make a call, my internet connection gets disconnected because there can only be one SIM active at a time, but I need a connection during the call so it would be very handy if the phone switches the data connection from SIM 1 to SIM 2 during the call (and back when finished).
I saw this is a feature on the Huawei P20 but did not find a setting on the OP6.
The quick tile button "switch data card" doesn't work during a call....
Click to expand...
Click to collapse
I am having the same issue with OnePlus 7T
i have two 4G sim cards
when i make a phone call on my secondary sim (i.e. the one that is not used for data connection), i lose my data connection on the primary sim.
is this the normal behaviour?
Yes that's normal.
Unfortunately, all dual-sim phones today are dual stand-by which means that they only have one modem and only one sim can be active at a time. In dual stand-by, if one sim receives a call, the other is disabled automatically till the phone call is ended.
What you are asking about is called dual-active which means both sims can be active simultaneously and can receive calls and data on both sims at the same time, which requires the phone to have dual modems. The last phone that had dual modems was the Huawei Mate 8. Today, unfortunately, they don't make dual modems anymore. I don't know if it's due to health reasons or some regulatory restrictions.
I have a network issue with my OnePlus 8T. Whenever I enter an area that doesn't have great signal, if my phone connects to 4G, I completely lose all signal and the phone will read "No Service" or "Emergency Calls Only". The best thing I can do is toggle Airplane mode or restart the phone to fix it. The issue does not occur if I set my phone to 2G/3G only. My phone will have signal absolutely everywhere, there isn't a spot that I know of that doesn't get reception. However, the moment I tap "Mobile Data", if the phone connects to 4G and the signal isn't 50% or better. My phone just loses all network on the spot and refuses to return unless I do the two things I listed above. I've been in contact with my service provider, tried swapping SIM slots and cards, reset my network, verified APN is properly setup. Just about everything by now. Does anybody know of a possible solution to this?
I'd like to force my Pixel 7 to disconnect from any mobile network, without using airplane mode. Do you know a way to achieve this?
Reason for asking this: I will travel abroad and use a secondary SIM to provide me with data, while using my primary SIM with voWiFi (or Backup calling). That'd would keep me reachable on my phone number and allow me to make calls/SMS @home at local rates.
The reason for having my primary SIM disconnected from any mobile network is due to the fact that my primary carrier will charge me for calls/SMS depending on the latest place I got connected to a mobile network. They charge roaming fees even when you're using voWiFi in airplane mode! I have tested this already on a previous trip.
One way would be to select a network manually, or a network that I know it won't connect. However, if I turn on and off airplane mode (to take a flight), the phone will connect to the latest network it connected successfully to.
So my strategy is to connect manually to my home network at home, hoping the phone doesn't magically connect to a network. That's why, I'd like to really make sure that the phone can't connect to any mobile network, just to be sure it won't connect to a network while roaming. But only on the primary SIM. For the other SIM I do want to get connected.
For those wondering, my carrier is T-Mobile NL.
Try messing up the apn details on your sim when abroad. That will prevent connection
The issue is that messing with apn won't prevent the phone to register to a roaming network. That alone will tell my carrier where I am and charge roaming fees accordingly...
@jasalta387 Interesting problem for sure. Can you forward your calls to the secondary (travel) sim and use WhatsApp or Signal to call on wifi? Or leave an auto message giving your foreign number. Any time you connect to the primary network you will be charged, no two ways about it on an Android device. I do believe the iPhone has that capability however. Even if you receive a text on the primary you will trigger a roaming charge. Perhaps the only way to avoid that is turning off the sim entirely while traveling. See if they have an inexpensive international plan?
Indeed, iPhone can easily be disconnected from a cellular network by selecting one that doesn't register. That setting sticks even while cycling through airplane mode or a device reboot. On Pixel this is not the case. Pixel will register again, hence my issue.
I know I could rely on 3rd party apps or services or call forwarding. Problem is that I then need to redirect all people who could reach me to them somehow, while using wifi calling is just fine. Even SMS come and go through it. I just need to not make my carrier aware I'm overseas. Hence my question.
I could use a second device that provides me data and keep my phone all the time in airplane mode. This needs that I carry the two devices all the time with the logistics of charging two phones and all of that. I just want to do it all with my Pixel.
I was thinking one thing: I need to go to the US. Is 3G dead there for good? Because then I could tell my Pixel to use 3G and not allow 2G. That'd keep it away from any accidental network registration upon landing.
jasalta387 said:
Indeed, iPhone can easily be disconnected from a cellular network by selecting one that doesn't register. That setting sticks even while cycling through airplane mode or a device reboot. On Pixel this is not the case. Pixel will register again, hence my issue.
I know I could rely on 3rd party apps or services or call forwarding. Problem is that I then need to redirect all people who could reach me to them somehow, while using wifi calling is just fine. Even SMS come and go through it. I just need to not make my carrier aware I'm overseas. Hence my question.
I could use a second device that provides me data and keep my phone all the time in airplane mode. This needs that I carry the two devices all the time with the logistics of charging two phones and all of that. I just want to do it all with my Pixel.
I was thinking one thing: I need to go to the US. Is 3G dead there for good? Because then I could tell my Pixel to use 3G and not allow 2G. That'd keep it away from any accidental network registration upon landing.
Click to expand...
Click to collapse
I'm intrigued by this and would love to find a solution for you. Oh yeah, 3G is dead across the US from all reports. So I'm trying to parse this scenario, let's see if I get this right. You want to have phone calls come into your primary phone line (Sim 1) but no network connectivity for data, right so far. Also you want SMS to the primary while roaming. The problem is that even if you don't get a phone call or text the connection to the network alone will trigger a billing instance, right so far again?
My daughter has an iPhone and turns off data on the sim but can get phone calls and text. As soon as she does though there is a daily billing charge of $10 because she's outside the US. I also think she can connect to wifi and make calls and text without a carrier network. But I'm not sure about. But that aside, how would you like it to work? Would you like it to connect to the network but not get charged unless you get a call or SMS? Because once a call comes in you're roaming charges will ensue. In airplane mode and strictly wifi there should be no charges but you say they bill you anyway right? Are you sure you didn't get a text or something to trigger the charge? I hope I'm reading this right.
My carrier bills calls and SMS based on the country of the latest connected cellular network. So if I don't connect to any network while I'm abroad my carrier will think I never left the country.
I don't want neither data nor calls/SMS on my primary SIM using cellular while abroad. I can get all calls and SMS via WiFi calling on that primary SIM. To get WiFi calling when I'm abroad I will use the data connection on my secondary SIM or any WiFi network.
Because of the need to get the secondary SIM on, airplane mode doesn't help me. So I need my primary SIM to never to any cellular network while I'm abroad.
jasalta387 said:
My carrier bills calls and SMS based on the country of the latest connected cellular network. So if I don't connect to any network while I'm abroad my carrier will think I never left the country.
I don't want neither data nor calls/SMS on my primary SIM using cellular while abroad. I can get all calls and SMS via WiFi calling on that primary SIM. To get WiFi calling when I'm abroad I will use the data connection on my secondary SIM or any WiFi network.
Because of the need to get the secondary SIM on, airplane mode doesn't help me. So I need my primary SIM to never to any cellular network while I'm abroad.
Click to expand...
Click to collapse
And if you turn off the sim then even WiFi doesn't work on your primary number?
If the SIM is turned off, then you don't get WiFi calling
Try the 4636 menu
Choose the SIM you want from drop down
3 dot menu top right
Disable data connection
jasalta387 said:
If the SIM is turned off, then you don't get WiFi calling
Click to expand...
Click to collapse
Is it possible to adjust the order of airplane mode / network /wifi on-off so as to not allow the sim to connect to the network but still allow wifi on the sim? So for instance, disable the sim, turn on airplane mode, turn on the sim and then enable wifi calling while in airplane mode, turn off airplane mode with data turned off on the sim. I can't believe with no data, calls, sms and only wifi the carrier will charge you roaming. That just doesn't seem right.
bobby janow said:
Is it possible to adjust the order of airplane mode / network /wifi on-off so as to not allow the sim to connect to the network but still allow wifi on the sim? So for instance, disable the sim, turn on airplane mode, turn on the sim and then enable wifi calling while in airplane mode, turn off airplane mode with data turned off on the sim. I can't believe with no data, calls, sms and only wifi the carrier will charge you roaming. That just doesn't seem right.
Click to expand...
Click to collapse
@jasalta387
I don't know if you would follow this suggestion...
But in case you are interested in it, this sounds like something you could pull off automatically with something like MacroDroid or Tasker or some other automation app -- even without being rooted! But I concur, it doesn't make sense that a carrier charge roaming when there would be no data, calls, or sms but only wifi....I'm of the opinion (previously stated somewhere in the thread here) that you might've either misread the bill and/or accidentally "caught" a text or transferred a byte of data and it triggered...
Hey there, I know it sounds harsh that a carrier bills this way. It is verified and discussed in a local forum here (in Dutch) https://gathering.tweakers.net/forum/list_message/74880578#74880578
Of course, here there are a few things at play:
1- the carrier wants to have a clear way of communication and support. If you are abroad, those are the prices you pay for. That's it. You know it for sure. They don't want to have to explain how to turn on VoWIFI and explain how to make that working for every phone, or explain to you that you made a call thinking you were on VoWIFI while you weren't. Their approach is crystal clear.
2- the carrier makes some extra income this way. While travelling in the US: for every SMS sent they charge 0.51 EUR, calls placed 1.27 EUR, calls received 0.76 EUR and 2.50 EUR per MB of data. For data, they sell some passes that makes the price more reasonable. Note that unlimited plans for domestic data/calls here start at 25 EUR per month.
3- In The Netherlands (and for pretty much every country in EU) people rely quite a lot on 3rd party apps for calls and texting, especially when you are abroad. WhatsApp is the go-to service, even for domestic communication. People don't even bother using their home carrier when travelling outside of EU. They just remove (or disable) that SIM. So the high cost of roaming is usually left to business users for which companies pay or make better deals with the carriers.
One thing I didn't mention is that in NL, pretty much all carriers limit VoWIFI to Dutch IP addresses. To use VoWIFI you'd need to use a router that tunnels all IP traffic via a VPN that has an exit point in The Netherlands. That's how I conducted my test and verified that all activity using VoWIFI was billed using the same fares as if I was using a roaming cellular network.
I want to try this using a secondary SIM from a Dutch provider, which will give me the Dutch IP address. Backup Calling on my primary SIM will make that SIM to connect to VoWIFI. But to get my home fares, I really need to make sure that my primary SIM doesn't connect to any network while I'm travelling (hence my original request).