dictation doesn't work anymore - Galaxy Note 4 - General Questions and Answers

Hi
on my Samsung Galaxy Note 4, I try to dictate texts and other things but it doesn't work anymore. The screen capture below speaks for itself.
I want to keep dictating to my phone !
Any ideas what to do ?
Here's the screen capture of the bug:
https://www.youtube.com/watch?v=9WF-amI2Gjg
Thanks
Android 6.0.1

any idea ?

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Nadeem.alawashreh said:
Did you use a screen protect ?
Click to expand...
Click to collapse
no, I don't use it
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Phone application - auto rotate mistake

Dear All,
I changed 2 days ago my Note 10 Plus to a Note 20 Ultra - Exynos version both.
In my car holder the phone is in landscape mode - and of course the phone is setted up for screen auto rotation.
At the Note 10 Plus few months ago when i opened the Samsubg's phone app the screen was in landscape mode over the calling.
At the Note 20 Ultra, when I open the Phone app, the screen is in landscape mode, but when I start a calling or I receiving a call, the screen turn back to portrait mode.
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doczyus
doczyus said:
Dear All,
I changed 2 days ago my Note 10 Plus to a Note 20 Ultra - Exynos version both.
In my car holder the phone is in landscape mode - and of course the phone is setted up for screen auto rotation.
At the Note 10 Plus few months ago when i opened the Samsubg's phone app the screen was in landscape mode over the calling.
At the Note 20 Ultra, when I open the Phone app, the screen is in landscape mode, but when I start a calling or I receiving a call, the screen turn back to portrait mode.
When the call end, the screen turn back into landscape mode.
On the Note 20 Ultra the version of the Phone app is: 11.5.03.20
What was the version if this app on the Note 10 Plus, I don't know, because I sold that one....
Did someone meet whit this problem or know someone what can be the solution? - Th option to change my phone holder to portrait one, not acceptable
Thanks in advance!
Regards,
doczyus
Click to expand...
Click to collapse
Hello Doczyus,
Phone app in general doesn't rotate (have a rotate lock despite your universal setting preference).
There has been some issue with some note 20 ultra's proximity sensors have this bug but the weird thing here is the landscope mode in phone app as i tried it myself and it doesn't happen on my device. Maybe try doing soft reset and if that doesn't work , hard reset should do the trick.
Hello Harsh9101,
Thank you the quick and detailed answer!.
So, the feature on my former Note 10 Plus was a truly mistake....
I'm a bit sad, because that was a very usefool issue. I hope one of next upgrade in the furture will contains same issue for Note 20 Ultra too...
My 10+ Snapdragon variant running on Pie will rotate into landscape for everything until the call dail button is hit. Then it rotates to portrait mode regardless of orientation.
Ending the call does not reverse this unless you hit the back arrow. Locking it into portrait mode doesn't alter this behavior of the phone once the call's in progress.
Normal behavior.
If this helps...

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