Related
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
Click to expand...
Click to collapse
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
Click to expand...
Click to collapse
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
Click to expand...
Click to collapse
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
Click to expand...
Click to collapse
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
Click to expand...
Click to collapse
Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.
Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.
If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk
The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk
Hi,
On Tuesday night i spilled some water on my s6 during my sleep (ffs) and it was beeping and vibrating all night long. it wouldnt charge, wouldnt turn on without restarting etc. I then put it in rice for 48 hours and it seemed to work fine. unfortunately this morning my phones battery started acting up, jumping from 60% to 90% in a matter of minutes and other random jumps, especially when i restart it.
it now will not reach 100% when charging.
This could also be the result of me flashing a zip which promised to fix the deep sleep bug..
what should i do? ive tried factory reset and battery calibration etc.
on extrolite rom.
thanks.
think my battery is just completely f****d now, doesnt even last 30mins from 50%
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Sevael said:
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
Click to expand...
Click to collapse
I've tried re-flashing different roms, dont they contain the firmware? and the factory resets did not help. thanks
kimkara said:
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Click to expand...
Click to collapse
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
whone99 said:
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
Click to expand...
Click to collapse
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
whone99 said:
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
Click to expand...
Click to collapse
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
kimkara said:
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
Click to expand...
Click to collapse
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
whone99 said:
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
Click to expand...
Click to collapse
Being on charge and getting wet is never a good combination.
kimkara said:
Being on charge and getting wet is never a good combination.
Click to expand...
Click to collapse
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
whone99 said:
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
Click to expand...
Click to collapse
damage is damage. you find that the micro usb port got electrical damage
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
Had the same issue and only a factory reset solved the problem. I used a blow dryer and it didn't help.
Best to clean your port with alcohol swabs. Gets the dirt out really well and dries up water stuck in there.
Sent from my SM-G955U using Tapatalk
xeathpk said:
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
Click to expand...
Click to collapse
I've never had issues with other phones, so i doubt it's where I live. And I've been cleaning them with some cotton and even a blow dryer. Works fine for a bit but then goes back to messing up.
You say in your opening post that your phone hasnt got wet "in weeks" which leads me to believe that you did get it wet at some point? The phone is supposed to be water resistant (not waterproof) so its possible some water HAS affected your device. If not water then it might be a false positive from something else in your charge port.
Forget the dryer, try using a toothpick or some compressed (canned) air to get the port nice and cleaned out of any dust or debris.
Id say if you're still having the issue even after a good cleaning then your phone might be cooked buddy. Might be worth a shot to factory reset and see if the problems persist but other than that you might not have a choice but to get it repaired or replaced if possible.
This is defiantly a software issue, my device has never been near water and in the last week it's throwing moisture in port, a quick dey with a dryer and then rebooting and then plugging the sub lead in once it's booted works fine.
If guess the moisture sensitivity thing is either way to sensitive or does not clear after the slotted time anymore.
My port is now spotless after a good Hoover out and compressed air and a q tip soaked with IPA and around 15 mins of re drying, unplugging and re plugging a few times throws the error every single time and simply holding the device with a finger near the port can trigger the notification after a few mins.
I have been able to replicate this 2 times now and will continue to I'm also trying to find out what service throws this and if there are any tweekable variables for it if any.
Make sure your charger isn't wet. I once spilled water on my old charger connection. Luckily it was unplugged. Soaked it in alcohol and let it dry for a few days and now it works fine. Worse comes to worse, use wireless charging until you find a solution
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
My phone started doing this over last few days also. Never been near water, always kept dry. Got to be a software issue, quite common issue if you search the web.
It's really annoying!
Possible solution found in my thread - https://forum.xda-developers.com/ga...ence-error-t3650910/post73271139#post73271139
matthew33 said:
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
Click to expand...
Click to collapse
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
leave it under a sun lamp
I've noticed something with mine doing it and I finally connected the dots. I'll put my pinky under my phone as a support for when I am holding it and I've noticed that sensor is sensitive enough to detect the moisture from my body even though there is barely anything there. My pinky would essentially rest on the charging port covering it and I did it without thinking.
When I changed my habit all is my moisture messages went away that I thought were "random".
flipq88 said:
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
Click to expand...
Click to collapse
Where'd you exchange it and did they give you a new or refub?
Sailor Gerry said:
Where'd you exchange it and did they give you a new or refub?
Click to expand...
Click to collapse
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
I got the same issue after exosing it to salt water, basically all I did was got some splash on the phone. I used wireless charging most of the time anyway but it's a bit annoying. Read something about salt water moisture is different so I used a syringe with tap water, sprayed on the port about 3-4x and 5 hrs laters the message disappeared. It might not work for all but at least for me this did the trick. Haven't seen the message for about a week now.
Yeah I second this... it's the dissolved salt on the interior. I cleaned it with fresh water and message went away
Sent from my SM-G955F using XDA-Developers Legacy app
Had this yesterday for a few hours without the phone getting wet at all. Rebooted and message still there, switched off the phone and plugged in the charger and it charged left it like that for a few min and switched the phone back on. The moisture message didn't come back anymore.
flipq88 said:
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
Click to expand...
Click to collapse
Well, you are nuts accepting a refurb.
I got in touch with Samsung via the phone and they told me themselves, I have a 2 year warranty with Samsung as standard in the UK.....they arranged a courier to pick up my phone from my house and sent me a BRAND new one.
Warranty dude....Warranty!
Matt.
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Its been happening to as well.. but because I wet it once...
eddyys said:
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Click to expand...
Click to collapse
Have you ever dropped it in water ?
Mine did this a few weeks ago until I blew into the charge port and then it was fine. It didn't really look that dirty so I was surprised it worked.
If you already replace the cables it must have something in the USB port on your phone, try cleaning with a thin pin, it helped me more than once.
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
Click to expand...
Click to collapse
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
sofir786 said:
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
Click to expand...
Click to collapse
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
eddyys said:
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
Click to expand...
Click to collapse
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
sofir786 said:
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
Click to expand...
Click to collapse
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
eddyys said:
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
Click to expand...
Click to collapse
You have to becareful with anything that's liquid based, as it could possibly cause a short so becareful with that.
The lg and s4 would have been a lot easier to work on. I've had a few lg phones apart since they always break on me and their one upside is that they were very easy to fix.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
Click to expand...
Click to collapse
I'm form Israel and here we got lots of 3rd party phone labs that fixes phones.
If its like that there too, use them.
Hello, I usually wash my phone with tap water once or twice a month and I carefully try to avoid letting water run into the charging port as much as I can. Last night, after washing the phone I let it sit a while to dry because the phone was detecting moisture in my charging port. The notification didn't go away for a while so I thought I'd let it sit like this for the whole night. But, it was still there even in the morning and I thought maybe the software was bugged, So, I restarted my phone and it did go away. Afterwards, I charged my phone and all was fine but when the next time I tried to charge my phone, it didn't. It wasn't even being detected on my pc when I connected to it. I restarted my phone and found that it only charges and detects the phone on pc if it's plugged in while restarting. I am able to give the phone a full charge with this method but once it has completely booted up and I plug in the charger, it won't charge or get detected on the pc. Another strange thing I found is that I am constantly getting a notification that a USB device is connected to my phone and the phone is trying to charge it when nothing is plugged in. Any ideas where the issue might be? A software bug or an issue with PMIC?
So far I've tried:
Using a different charger and a USB-c cable
clearing cache and data of USB settings app in app manager
Tapped phone to see if there's any moisture or dust in the charger
Thoroughly cleaned the charging port with alcohol swab
And this is why we don't openly and actively get our devices wet. Ip67 doesn't mean water proof.
Make sure their isn't any dirt in the port what so ever. It can retain moisture
TheMadScientist said:
And this is why we don't openly and actively get our devices wet. Ip67 doesn't mean water proof.
Make sure their isn't any dirt in the port what so ever. It can retain moisture
Click to expand...
Click to collapse
Yup you're right, My bad. All those advertisements made me think it was fully water proof . Took my phone to a repair shop and got it repaired overthere. He told me the charging circuit was damaged by water so he replaced it. Its working fine now
aamirshakir said:
Yup you're right, My bad. All those advertisements made me think it was fully water proof . Took my phone to a repair shop and got it repaired overthere. He told me the charging circuit was damaged by water so he replaced it. Its working fine now
Click to expand...
Click to collapse
When they test these its in a dunk tank. No pressure except standing water. Their not technically rated for any pressure. Tap is pressurized. Ingress can and will occur. People have been lucky to this point swimming and everything else they do with them in water.