Samsung S8+ suddenly died - Samsung Galaxy S8+ Questions & Answers

hey,
all the sudden, my S8+ died but I'm not sure if it's bricked or the screen is dead. Please chip in your ideas.
Everything was fine and the screen got black, the phone was still working but the display didn't have anything on it. Top LED was OK.
I tried to restart the device from my memory thinking that it's a system bug and did it.
The phone didn't wake up after that, or maybe it did but I cannot see the screen.
Now, when I hold down the power and vol - key the phone vibrates but no LED or display
if I only hold the power key nothing happens, no led or vibrations.
the phone used to vibrate randomly when untouched with a blinking blue LED. I'm not sure if it still does.
my screen has a crack on top, what I'm thinking is that water got in and did stuff
I need to access my google authorization app, and that is the only reason why I want it to be repaired. But, if it's going to be formatted during the repair work, it just doesn't worth it anymore.

K2adir said:
hey,
all the sudden, my S8+ died but I'm not sure if it's bricked or the screen is dead. Please chip in your ideas.
Everything was fine and the screen got black, the phone was still working but the display didn't have anything on it. Top LED was OK.
I tried to restart the device from my memory thinking that it's a system bug and did it.
The phone didn't wake up after that, or maybe it did but I cannot see the screen.
Now, when I hold down the power and vol - key the phone vibrates but no LED or display
if I only hold the power key nothing happens, no led or vibrations.
the phone used to vibrate randomly when untouched with a blinking blue LED. I'm not sure if it still does.
my screen has a crack on top, what I'm thinking is that water got in and did stuff
I need to access my google authorization app, and that is the only reason why I want it to be repaired. But, if it's going to be formatted during the repair work, it just doesn't worth it anymore.
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Click to collapse
Hi there,
That happened to me too exactly the way it happened with you. I just had to change the display with digitizer that i bought online and now everything is working fine.

Related

[HELP] Unrooted Nexus 5 randomly shut off, now frozen on Google logo at startup

I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
AWantula said:
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
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Sounds like your power button failed, like mine
markdapimp said:
Sounds like your power button failed, like mine
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Click to collapse
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
AWantula said:
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
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Click to collapse
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
markdapimp said:
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
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I'm kinda confused on how this is the power button. On a working Nexus 5, if you hold the power button down the phone just continually resets, now it freezes on bootup and doesn't shut off for a really long time. Then after it shuts off, you have to manually turn it back on (then it just freezes again). I feel like this is could be a software issue but I might be wrong.
I've seen posts saying to reset the cache partition. Will that wipe the data on my phone?
I went into recovery mode (Does this mean the power button is fine, since I could successfully navigate the boot menu) and tried to format the cache and it says it was wiping /cache for about 20 minutes then it shut off and the notification light started blinking red and the phone wouldn't turn on at all when I held the power button. I assumed this meant the battery died during the cache wipe (Is that what the red light means, if so is that bad?) so I plugged the phone in. After about 30 seconds I could turn it on again, but it just holds at the google screen again. I'm really starting to freak out as I have some unbacked up data. Even if I can't fix the phone, is there any way I could save the data? I have a locked bootloader and USB debugging is turned off (Yes, I'm an idiot).
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
eross said:
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
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Click to collapse
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
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This sentence points all fingers at the power button
"I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off"
If you turn it off and it comes back on. it's the power button
Some symptoms of a faulty power button
If your LG Nexus 5 keeps rebooting for no reason to the Google Logo only
you cannot lock the screen
screen locks on its own
phone turns off for no reason during regular use
Lock/power Button is VERY sensitive to touch
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
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Click to collapse
The power button is not dead, it's faulty, and behaves erratically. Sometimes it works, sometimes it does not. It's an educated guess. If you put in a lab, and it's not the power button, perhaps they will know what else could be wrong. It's your call.
Just got back from the repair shop, it's not the power button, it's some unknown software issue. They can't fix it. Anyone have any ideas?
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
eross said:
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
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Click to collapse
The phone shut itself off after a period of time, but holding the power button just restarts it. They replaced the power button just to be sure and it didn't fix it.
When you connect the phone to a PC does it show up? Can you copy your data? If not, I don't think you can save the data.
One more thought: If you put the phone in bootloader state, does it still shut down or restart by itself?
I just talked to the phone repair people and they said they just found out it's not software, a circuit in the motherboard got fried and they only way they could fix the phone would be to swap out the motherboard.
That is a 200$ reapair. Before you do that or give up on your phone try my guide here http://forum.xda-developers.com/google-nexus-5/help/nexus-5-stuck-boot-loop-lollipop-t3098632
I had a different problem but was also told by the local LG lab that it was the motherboard. It wasn't,
If my guide does not help, it probably is a hardware issue. See if the lab has an insurance deal. Over here they suggested to sell me a one year insurance for 150$ , and change the motherboard. That would have saved me 50$....

Power,Volume and camera buttons have all stopped working... and now the phone is off

The title is pretty self explanatory. Noticed when i woke up that neither the power, volume or the camera buttons work. They still clicked when pushed but no function beyond that. The phone its self still worked before i pressed the yellow reset button next to the sim card slot. when i pressed the yellow reset button the phone vibrated and turned off, never to come back on. When i plug it into a charger it still has the LED light except its off so i cant just press the power button to turn it back on. When plugged into the computer, then computer recognises that a device has been plugged in (makes the dun-duh! sound) but the phone is not recognised by either the PC companion or Sony EMMA. Same deal with pulling it into a mac. The Sony mac companion program pops up automatically , it says it does not have any device connected, despite it popping up when i plug my phone in...Ive put adb on my computer and tried adb reboot but again it does not recognise the phone while its off. Is there anything i can do to fix this phone or at least turn it back on? I've spent enough on getting this phone prepared as it is so a DIY fix would be great.any help at all would be much appreciated, thanks
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
khanjunaid said:
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
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Click to collapse
No luck unfortunately. When i plug it into the computer the Sony logo pops up and goes to the charging screen. When i press the yellow button just after plugging it in it just restarts and does the same thing. Thanks anyway
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
khanjunaid said:
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
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Click to collapse
Will do, I've gotten in contact with the sellers and they are happy to inspect the phone for warranty claims to see if I've done anything to it to trigger the breakage, so ill be sending it off tomorrow . You may not be able to answer this but i might as well ask, I got a whole screen replacement for the phone a few months ago as i had dropped it and the screen had smashed etc. The screen replacement all went well. Do you think the re sellers will know/care that the screen has been replaced? Will it impact upon my warranty claim? I don't plan on telling them I've gotten the screen replaced but I'm just worried they'll find out and say my warranty has been voided.
I replaced my phone's speaker from 3rd party,right after that I am having problem to restart the device.
I think Your warranty is probably gone.
Try to flash Ftf file,i didn't cause I don't wanna loose my root.(changing between roms help a bit)
when you open the phone and remove the battery, you can see like some flat wires. those connect all your buttons, screen, loudspeaker and other things to the motherboard. I'd say that the problem is in this flat wires if the buttons do not work. It can be changed but don't try it if you do not have some practical skill since the z3 is not really an easy phone to repair, it's all glued >.<
ps.
this is what i'm talking about, to be clear: http://www.ebay.it/itm/FLAT-FLEX-TA...008493?hash=item2c9efe04ad:g:4QkAAOSwyQtVt5MY

No image on display

Hello everynyan,
I have this strange problem with my E6653: Suddenly there was no image on the display anymore. Have replaced the broken original display a few weeks ago - not really a difficult job - and everything seemed to work. Now I can only see that the backlight turns on, but the screen stays black. The phone is recognised by the PC, I can reflash it with Flashtool without any problem, it seems to switch on (normal vibration, the phone also reacts to vol up + power normally), the yellow led of twrp recovery shows up for a few seconds like it should, but the phone probably doesn't boot completely (led starts flashing red after a minute or so) and doesn't matter what I do, the screen stays black.
Since I have a second E6653 of a colleague, who gave it to me for broken display replacement, I was able to test the battery, the display and the motherboard.
The display works fine, the battery is also okay, but there was no image on the display in either phone when my motherboard was used. With the other motherboard, both displays worked.
Long story short, is there any way to get the motherboard working correctly again?
Thanks in advance
nobody has any idea?
Any luck? We are having the same issue

[LCD Replacement] Screen doesn't light up after sleep

Hello everyone,
I bought a LCD replacement for my OPO, and asked a friend to replace the screen (he had his own OPO, and changed the screen on it a couple times, so I trusted him).
The frame was not included, so the phone is without it unfortunately.
But I have this problem with the screen itself...
I boot the phone, everything goes well, it boots, everything ok, I can do everything...
Then the phone goes to sleep after the 30s, and sometimes when I press the button to turn it on, the lights in the bottom light up, I can hear sounds, I can swipe to answer calls for example, but the screen stays all black.
If I press the power button to turn it to sleep mode and then click again to wake it within 1 or 2 seconds, it works everythime.
Its just when it goes to sleep... And then I have to press the power button to reset the phone, and it boots again.
I'm using the LineageOS Rom, and I never had problems like this before replacing the LCD.
What caused this? Could the screen be "broken" when I bought it?
Thank you for reading this and for the help!
nunong21 said:
Hello everyone,
I bought a LCD replacement for my OPO, and asked a friend to replace the screen (he had his own OPO, and changed the screen on it a couple times, so I trusted him).
The frame was not included, so the phone is without it unfortunately.
But I have this problem with the screen itself...
I boot the phone, everything goes well, it boots, everything ok, I can do everything...
Then the phone goes to sleep after the 30s, and sometimes when I press the button to turn it on, the lights in the bottom light up, I can hear sounds, I can swipe to answer calls for example, but the screen stays all black.
If I press the power button to turn it to sleep mode and then click again to wake it within 1 or 2 seconds, it works everythime.
Its just when it goes to sleep... And then I have to press the power button to reset the phone, and it boots again.
I'm using the LineageOS Rom, and I never had problems like this before replacing the LCD.
What caused this? Could the screen be "broken" when I bought it?
Thank you for reading this and for the help!
Click to expand...
Click to collapse
Well,clearly the issue is lcd itself.Happened with me on my last screen replacement,it was defective.Though in my case,I had to power on/off the device to get the display back.Get a refund or replacement,there's no other alternative.

Recover data brick S6 Active

Hello people from this forum, I hope you doing alright and I hope I can find a solution for this.
I have a S6 Active that I really love a lot.
My problem start this weekend, my phone died at night, so I wake up and I plugged in to charge it and well.... I see the led of charging and everything was cool, I disconnected when was at 100%, I got my phone I left home so when I got out my car I drop my phone, so I crack the screen, bad luck when I comeback home I try to recover everything that I have, but the phone wont turn on, it have just a static white led and no response, no detect for my laptop, and obviously I cant see anything on the screen.
No combination on buttons works or something else.
When i try to turn it on a yellow led shows almost for half second then the white static one is on all the time, I don't know how much battery has because the screen, even I can tell if its charging cause don't show me any led.
There's a possibility that I can recover everything on it?
because I really need all my information.
Thank you.
Have you tried booting the device into download mode volume down + home + power?

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