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Xiaomi phone - forgot lock screen pattern, now I cannot log into it

Hello all,
My sister recently bought a Xiaomi smartphone for her 12-year old son. But after just a few months, her son forgot the lock pattern that he had use on the phone, as he was constantly changing it.
So, now the phone is working Ok, but we cannot log into it, as we do not know the pattern.
We have his credentials for the google account, and the Xiaomi (Mi) account.
However, t here is no option to use them to unlock the phone.
We also tried to contact Xiaomi, they asked for the Mi account credentials, and after we provided these credentials to Xiaomi, they sent us an SMS with a code...which did NOT work!
So, I don't really know what to do, except to us for help, as none of us is very technical.
I found this program (Mi account unlock tool), but since it is not an official Xiaomi program, I am scared that maybe it is a virus or something like this - do you think I should use it?
If not, then how can I unlock the phone?
I am OK with doing a factory reset, and losing all settings and data that are currently on the phone, if that is necessary.
Also, please note that when I press the power button and the volume up button, I do NOT get an options menu, I get a picture with a phone and a usb cable - probably the phone wants me to connect it to the computer, but I am not sure about what the next step should be.
Does anyone have any suggestions?
Thank you

I got trolled by FRP

My girlfriend wanted to sell her mother's old S7 and I was tasked with wiping/resetting it. When the phone asked me for the password to the Google account, I thought "Don't try to trick a trickster, puny phone!" went straight into recovery mode and factory reset. Worked like a charm, I could create a new account, use playstore, phone ready to sell. So I went into recovery again, factory reset again and - fast forward a few days - the phone was sold and sent back, because after the 2nd reset FRP triggered and the buyer could not use it.
Main problem: The new account I created. I remember only [email protected] and the password.
Since it asked for _a_ previous owners login, I already tried gf's mother's, but that won't work.
So, is there a way to find out the test account? Otherwise, I found this method by tpierce89 to bypass FRP, but I guess at least I'd need the correct firmware to reflash, it says G930FXXS8ETC6.
Any ideas?

TehPels said:
My girlfriend wanted to sell her mother's old S7 and I was tasked with wiping/resetting it. When the phone asked me for the password to the Google account, I thought "Don't try to trick a trickster, puny phone!" went straight into recovery mode and factory reset. Worked like a charm, I could create a new account, use playstore, phone ready to sell. So I went into recovery again, factory reset again and - fast forward a few days - the phone was sold and sent back, because after the 2nd reset FRP triggered and the buyer could not use it.
Main problem: The new account I created. I remember only [email protected] and the password.
Since it asked for _a_ previous owners login, I already tried gf's mother's, but that won't work.
So, is there a way to find out the test account? Otherwise, I found this method by tpierce89 to bypass FRP, but I guess at least I'd need the correct firmware to reflash, it says G930FXXS8ETC6.
Any ideas?
Click to expand...
Click to collapse
It's the test account it's asking for, surely you can guess what it is? test account? test phone? test something?
Always sign out and remove the google account before any modification.
I'd be suprised if the method you've linked still works but you can try.

I tried all combinations I could think of. The thing is, I put in test and something as name and used the first gmail suggested.
Always sign out and remove the google account before any modification.
Click to expand...
Click to collapse
Will do in the future, but since I don't do these things regularly anymore, I wonder what they think of until the next time.
What puzzles me is, why could I log in after the first reset, didn't put in the password then and FRP didn't trip.
Well, it looks like we have to pay for unlocking, hope it won't be more than the price we took for the phone.

TehPels said:
I tried all combinations I could think of. The thing is, I put in test and something as name and used the first gmail suggested.
Will do in the future, but since I don't do these things regularly anymore, I wonder what they think of until the next time.
What puzzles me is, why could I log in after the first reset, didn't put in the password then and FRP didn't trip.
Well, it looks like we have to pay for unlocking, hope it won't be more than the price we took for the phone.
Click to expand...
Click to collapse
It depends on the firmware you had, some allow x amounts of factory resets before FRP kicks in. Its usually the network branded firmware which allows this.

AFAIK it was unbranded straight from amazon.de

TehPels said:
AFAIK it was unbranded straight from amazon.de
Click to expand...
Click to collapse
Well my advice is to turn off FRP lock, it's a nuisance. It's not like a theif is going to bring you the phone back because they can't use it. They'll just throw it away or use for parts.

cooltt said:
Well my advice is to turn off FRP lock, it's a nuisance. It's not like a theif is going to bring you the phone back because they can't use it. They'll just throw it away or use for parts.
Click to expand...
Click to collapse
Yeah, to me it feels like you own your device another bit less.
Anyway, is there a way to get around FRP on that phone now? Or do you mean turn it off on new phones?

TehPels said:
Yeah, to me it feels like you own your device another bit less.
Anyway, is there a way to get around FRP on that phone now? Or do you mean turn it off on new phones?
Click to expand...
Click to collapse
Sign into Google online with the same email and password your using on the device. Then device activity and notifications, then review devices. Select the phone your want to disable, then the red "remove" button. Sign out online.
Make sure sync is turned on, so the Google account can sync with the phone and turn off FRP lock.
Then after that to check. Turn phone off, press volume down+home+power to boot into download mode, read what it says about FRP lock in top left.
Then just reboot phone by pressing volume down to cancel download mode.
Other way is just remove Google account from phone before modification.

Can't activate phone due to forgotten pin and disconnected email

Hey guys, havent been on here for a while but I dug up my old Pixel and was trying to mess around with it again. However, my dad had factory reset it because he didnt know my old pin and now I can't get past the Pixel set up screen because it is asking for my old pin, and when I try to login with my email instead I cant because I had removed the device from my google account a year ago. Is there any way for me to bypass this? I tried using adb but because it doesnt go past the set up screen I am unable to enable ADB in the settings or enable unlocking the bootloader. I dont even know what firmware it is on but I am pretty sure it is updated to the latest version.

mod can you take this down, did an frp bypass and i got it to work

FRP - used phone, Google account, no PIN provided

After 10 years I really should know the answer, but I don't, and the XDA search function still doesn't work for me.
My N5 has a broken SIM tray. I bought an eBay broken-screen N5 and put this motherboard into mine. It asks for a PIN, which I obviously don't have (understandable that the seller couldn't remove the account, since the screen was totalled).
I've asked the seller for the PIN, but personally I'd be reluctant in his shoes.
Is there a workaround? I've seen the YouTube video (factory reset, settings, enable bootloader unlock, etc.) but that looked as if it was on an Android 5 device and I'd be surprised if Google haven't closed the loophole.
In the absence of a PIN, any suggestions? I've seen a suggestion that the seller could remove the device from Google via his PC - would that work?
(Edit: No, the seller says that the device doesn't appear on his Google device list.)
Thank you...

Update to prevent anyone spending time trying to think of a way to help...
In fact for reasons which appear to go against everything I've read about FRP I was able to use Fastboot to boot TWRP and factory reset the device, after which I was able to install CrDroid. Maybe it's because the device was on Android 6, too old for FRP to be a problem.
Anyway, bottom line, all ok now.

Locked out of my phone because of FRP.

Hi everyone,
First of all, sorry for my english, it's not my native language.
My brother gave me his Samsung Galaxys A50 stating that he couldn't remember his lock screen password and wanted me to fix it. Maybe that's where I ****ed up, but I went straight into recovery mode and wiped to factory reset. Note: there was no USB Debugging or OEM Unlock options active. The phone booted back up and, as usual, I had to enter my Google credentials so that it can verify my identity and let me continue with the setup process. It prompted me to 2FA and I first inserted the code I received on the phone number associated to the Goggle account. Then, it send another code on my brother secondary address mail linked to the first's one. But the email never arrived. It didn't matter how many times I tried refreshing the page or searching into every Gmail folder, the email was nowhere to been seen. And as if it wasn't enough, the primary mail address was locked because of too many tries. I tried everything, using ADB from the recovery is obviously working only for adb sideload and not for adb shell. Neither does fastboot work, as it can't even recognize the phone in Download mode because it is still locked. I even tried flashing directly TWRP with Odin but it still wouldn't work, again because of the bootloader being locked. Odin gets stuck on the NAND write part. I searched for a way to unlock the bootloader/root/enable USB debugging from adb but can't seem to find anything. I found 2 ways to bypass Google FRP but it needs adb shell or the Google keyboard. But Samsung phones have their OEM keyboard and can't, apparently, change it to Google.
Tried to get assistance from Google but, at least in my country, you need to pay to have it.
I think my only option, if doable, is to try to find a way to flash a stock rom and pray that it won't lock the phone with FRP.
Does anyone of you know of any solutions or advice I could use?
Have I to admit defeat and pay Google, hoping that the assistance is good enough to resolve the issue?
Should I just throw it into the bin and forget about it?
Thanks to everyone who helps.

Google it.
Almost everyday we get a new member asking this. While some of the inquiries might be legitimate others are not. My dead dad, brother, aunt's phone, whatever. It's a poor start entering the forum like this, in my opinion.
All the last owner needed to do was to delete their Google account from the phone and none of this would happen. Consequences.

blackhawk said:
Google it.
Almost everyday we get a new member asking this. While some of the inquiries might be legitimate others are not. My dead dad, brother, aunt's phone, whatever. It's a poor start entering the forum like this, in my opinion.
All the last owner needed to do was to delete their Google account from the phone and none of this would happen. Consequences.
Click to expand...
Click to collapse
As I said in the post, I know all the credentials used to log in the phone, I have the phone number which was linked to the Google account and the secondary mail address linked to the primary one. So, this should be enough to prove that my inquiry is legitimate.
Also, "Google it" makes me think you haven't really read what I wrote. As I said, there seems to be not a single answer.
Third and last point, how tf was I supposed to remove the Google account if the phone was locked by the forgotten pin?
Yes, this type of inquiry is surely blasonated, but insinuating that I stoled the phone without even reading the rest of what I wrote surely isn't going to help anyone, don't you think?
Having said so, if you don't have no way to help just shush.

As @blackhawk recommended it: GOOGLE FOR A SUITABLE FRP-UNLOCK TOOL. It exists for Samsung devices, too.