Proximity Sensor not working properly? - Samsung Galaxy S8+ Questions & Answers

I want to set up my phone to turn off automatically when i close the door on my flip case and turn back on when I open it, I also want to do the same thing when I have my phone face down on my desk at night. I was suggested an app called Gravity Screen, but it didnt seem to work properly. For whatever reason it seems the Proximity sensor that is supposed to detect this, cancels out when something like my case or table gets to close too it, I even used another app called "Sensor Test" to prove this. Even Samsungs own diagnostic (*#0*#) has the same issue, I even tried it on my mothers s8 with the same results?
Anyone else have issues with the Prox Sensor

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Proximity sensor issues?

I'm running CM 7.0.3, and I'm having massive proximity sensor issues, t the point where the phone is becoming unusable. If I'm in a call and I don't manually shut the screen off, the following happens (constantly):
I'll feel some haptic feedback on my ear, and my voice will mute. When I look at the screen, the lock screen is up and when I unlock it, it's at the dialer screen. I'm not hitting the mute or hold button with my ear, it seems like once it gets away from the call screen, my voice is muted.
Needless to say, this is getting massively annoying. Later tonight I'm going to try to see if using a Sense based rom fixes this, but I'd much rather stick with CM. Has anyone else experienced this?
I believe there is another post on this.. you can also Google search for inspire proximity sensor adjustment - someone created an app to adjust the sensor
Sent from my Desire HD using XDA Premium App
The thread in question:
http://forum.xda-developers.com/showthread.php?t=1062561
EDIT: I haven't used the proximity sensor adjustment application that's linked in the thread as mine is working normally. If it doesn't work there's a possibility the sensor's faulty and should be replaced (I recently went through this whole thing with my old iphone 4).
Yeah, to be honest, I tried that app and it didn't seem to make much difference. I'll try calling HTC
Flashed to a sense based ROM, and the sensor seems to be working fine. Very odd, to be honest. I will say that after using AOSP for so long, I have no idea how you guys deal with Sense at all.
Well, now I have to decide: I can live with Sense, or I can ship my phone back to HTC and be without a device for 2 weeks. Going to try out the proximity sensor app again, but it didn't seem like any setting made a difference, but it could be that I just don't know what I'm doing with it.
Check under Settings>Call Settings and put a check mark in the "Always use proximity" box. It says it's to help with prox. sensor screen locking when the phone is horizontal, but the CM7-based ROM that I was using showed the same issues and I fixed my particular issue by checking that box.
Tested with a few calls and the screen is definitely shutting off when the phone is standing or lying down.
I read up on the proximity app, and I think I have it calibrated properly at 5/6. It certainly helps, but it's definitely not perfect. Night, thanks for the advice, but yeah, that option has been checked from the start. At least the issue is tolerable now, before it would do this 10 times per call.
Funny - mine was calibrated at 10/11 by default and works pretty well. Try going up to those values. I used a local time/temperature number here, and it worked well when my finger got 1/8" or so from the phone. While I admittedly haven't measured the depth of my ear or anything, it does seem to be working well at those settings.
I think the upper threshold is where you may want to adjust. From my playing with that app, changing the lower threshold too high will make it ignore things too close to the phone and so will an upper threshold that is too low. Try lower 5, upper 11 and see what happens. Anything between lower and upper apparently triggers the sensor. (<<< speculation without documentation)

Anyone got Power Switch working?

I've tried a bunch of different "smart cover" type apps out, and I can't get anything to work. I saw in the Best/Worst apps list that Power Switch is good for the Infinity. I was unable to get it working, anybody else have success with it?
jhollender said:
I've tried a bunch of different "smart cover" type apps out, and I can't get anything to work. I saw in the Best/Worst apps list that Power Switch is good for the Infinity. I was unable to get it working, anybody else have success with it?
Click to expand...
Click to collapse
Don't know that app but I use Screen off and Lock...works great to switch off screen.
You don't have a keyboard dock, do you? I just close my docked tablet to put it to sleep and open it again to wake it.
My cover is still in the mail, but when I tried SmartCover and used my finger to cover the light sensor, it worked like it was supposed to. The only thing i didn't have the patience to deal with (yet) was getting the settings right for low light situations; and yes I did check the box to make it know that after a certain time, it would be darker and thus not be as sensitive. When my cover arrives, I'll try again and let ya know :laugh:
I have tried every smart cover-esque app I can, and none seem to work on the Infinity.
I use Proximity Screen Off Pro on my TF700 (needs rooted)
after install, you have to choose "ambient light sensor" (not proximity sensor), hit start service (in app) and reboot.
works great in TF700
xkaiser said:
I use Proximity Screen Off Pro on my TF700 (needs rooted)
after install, you have to choose "ambient light sensor" (not proximity sensor), hit start service (in app) and reboot.
works great in TF700
Click to expand...
Click to collapse
Works great for turning it off. How do you get it to turn the screen back on?
I use Awesome On Off Ultimate. I tried other similar programs, but this is the best one so far.

[Q] question on disabling front sensor, screen blanking ...

Hello all ... I'm sure this is a simple question ...
My wife has a stock d2vzw with 4.3 installed. The proximity sensor next to the front-facing camera seems extra sensitive; anytime a stray object/finger crosses it's path the screen turns off. My guess is this is a power-saving feature whenever the phone is turned over or placed in pocket, etc. However in my case, it is just super annoying and I would like to disable it. (in contrast, my CM10.2 d2vzw doesn't seem do this by default)
Can someone point me to the option needed (in stock 4.3) to disable this, or perhaps extend the time so that it doesn't black the screen instantly? I've poked through most of the menus and can't seem to find it ....
Thanks
vax1170 said:
Hello all ... I'm sure this is a simple question ...
My wife has a stock d2vzw with 4.3 installed. The proximity sensor next to the front-facing camera seems extra sensitive; anytime a stray object/finger crosses it's path the screen turns off. My guess is this is a power-saving feature whenever the phone is turned over or placed in pocket, etc. However in my case, it is just super annoying and I would like to disable it. (in contrast, my CM10.2 d2vzw doesn't seem do this by default)
Can someone point me to the option needed (in stock 4.3) to disable this, or perhaps extend the time so that it doesn't black the screen instantly? I've poked through most of the menus and can't seem to find it ....
Thanks
Click to expand...
Click to collapse
You can't disable the sensor with stock rom. The sensor is either on (value 5) or off (value 0) so there's no time setting for this. You have to be rooted in order to disable the sensor. Some technical people reported that they have take the phone apart and clean it, but if the sensor is defective, you either replace it or disable it. Also you can download an app called proximity sensor finder and test your sensor, open the app and wave your hand over it, you should see the value changes from 5 (not cover) to 0 (covered).
Thanks, I'll try it out.
However, is there a setting somewhere that will simply disable the feature of blanking the screen based on the proximity sensor?
With this same phone, I don't think I ever observed the annoyance with 4.1.2 .... it looks like the sensor/blanking is either something new in 4.3 or perhaps some default value/option was reset when the phone was upgraded.
Thanks!
vax1170 said:
Thanks, I'll try it out.
However, is there a setting somewhere that will simply disable the feature of blanking the screen based on the proximity sensor?
With this same phone, I don't think I ever observed the annoyance with 4.1.2 .... it looks like the sensor/blanking is either something new in 4.3 or perhaps some default value/option was reset when the phone was upgraded.
Thanks!
Click to expand...
Click to collapse
Do a factory reset. The ota has a lot of side effects if you do not reset.

Proximity Sensor unreliable.

The proximity sensor seems unreliable, and the screen keeps turning on/off repeatedly, while keeping the device close to any object while mid call. I've had all sorts of things happened to me post call, because aparantly my face/ear keeps touching the screen.
Has anyone else experienced this with this phone?
Also, does anyone know of the "Special Codes" etc for this phone to enter Diagnostic mode (I've used that on Galaxy phones in the past) or something similar so I can more objectively quantify the behavior?
Silver-Hawk said:
The proximity sensor seems unreliable, and the screen keeps turning on/off repeatedly, while keeping the device close to any object while mid call. I've had all sorts of things happened to me post call, because aparantly my face/ear keeps touching the screen.
Has anyone else experienced this with this phone?
Also, does anyone know of the "Special Codes" etc for this phone to enter Diagnostic mode (I've used that on Galaxy phones in the past) or something similar so I can more objectively quantify the behavior?
Click to expand...
Click to collapse
You can choose to disable or edit Proximity Sensor Settings using this app.
Try this app from Play Store: Proximity Screen Off Lite
If it is useful and you want Full Version, either google "Proximity Screen Off Pro" or buy it.
Hope this helps

Strange mic issue

Wondering if anyone has any advice for my weird mic issue - it's a little different to the others I've seen but willing to try anything at the moment. Here's what I've found so far:
*People can't hear me when I talk into the phone. I've tried calling my home phone and listening and I don't hear anything either.
*This problem seems to happen when I'm holding the phone normally (i.e. against my face - ear to the ear speaker and mouth near bottom of the phone's mic)
*If I talk right into the bottom of the speaker (as in have the bottom mic and speaker right in front of my mouth), it picks up audio fine on the other end.
*Speakerphone appears to be fine so secondary mic is working fine.
*Done the usual clean the mic hole with pin (and compressed air), made sure my finger wasn't covering the mic hole, removed any cases, etc.
My suspicion is maybe the proximity sensor is doing something to cause the audio to cut out? I can't imagine the bottom mic being that directional that it picks up nothing in one particular direction while works fine in another.
Phone is bone stock S6 - SM G920W8 running 6.0.1 (Build G920W8VLU3CPC8)
I've already done a factory reset so this thing is as clean as it gets and still no luck. Help!
Apps could be the issue.
Do you have any apps or had any apps in the past that use the proximity sensor on your Galaxy S6? I know that I have had these problems in the past where certain apps that use the proximity sensor, such as the wave your device on and off app that I frequently use interfere with how the microphone detects how far away your face is.
WSADKeysGaming said:
Do you have any apps or had any apps in the past that use the proximity sensor on your Galaxy S6? I know that I have had these problems in the past where certain apps that use the proximity sensor, such as the wave your device on and off app that I frequently use interfere with how the microphone detects how far away your face is.
Click to expand...
Click to collapse
Not that I recall. I did boot the device up in Safe Mode (which should stop any third party app from loading) and the problem still occurred. I also tried it again after I did a factory reset and before I loaded any apps but that didn't help either.
I don't use the gestures at all so I don't think it's that but maybe the factory reset turns it on. I'll see if I can find it to check.
syee said:
Not that I recall. I did boot the device up in Safe Mode (which should stop any third party app from loading) and the problem still occurred. I also tried it again after I did a factory reset and before I loaded any apps but that didn't help either.
I don't use the gestures at all so I don't think it's that but maybe the factory reset turns it on. I'll see if I can find it to check.
Click to expand...
Click to collapse
Well, it looks like gestures were turned on by default. Turned them all off and then turned them on one by one and made a test call and found it's the "Smart Alert" feature that caused the mic to not work when near my face.
Thanks WSADKeysGaming for the reminder about the gestures! I completely forgot about it because I never used them.
Don't mention it!
There are so many settings nowadays that its hard to remember whats on and off, left and right. Glad I could help!
syee said:
Well, it looks like gestures were turned on by default. Turned them all off and then turned them on one by one and made a test call and found it's the "Smart Alert" feature that caused the mic to not work when near my face.
Thanks WSADKeysGaming for the reminder about the gestures! I completely forgot about it because I never used them.
Click to expand...
Click to collapse
Sorry for bumping an old thread, are you familiar with why the Smart Alert feature would do this? Thanks!

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