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[Q] Google Account Comptimised - Gmail and Gtalk dont function now

My house mate has an un-rooted HTC Sensation. Recently when going to Gmail on her PC browser she got some kind of message about her account had been accessed from another country and she needed to verify via call or text.
She verified via text and I think changed her password.
Now, Gmail doesn't notify her of new mails, she has to go in and refresh. Also, trying to open Talk means a black screen appears and within a split second it closes, no errors.
I've tried clearing data on all Google apps. I would remove the account and re-add it, but it says I can't as apps are tied to the account.
Any ideas what has happened and how it can be fixed?

Give the Accounts help page a try.
http://www.google.com/support/accounts/bin/answer.py?answer=48598&hl=en-GB

Thanks, but I can't really select any of those. Logging in is fine.
(How do I correct my spelling error in the thread title! lol )

You might be better off using her PC in that case.
I selected option 2 from the original link (I think someone else is using my account) and it lead to this:-
If you still have access to the email address you use to sign in, visit our password assistance page to reset your password and to prevent anyone else from accessing your account again in the future.
Note that resetting your password requires your account recovery options. If your options aren't suitable to reset your password, click the link to the account recovery form (learn more) which will appear at the bottom of the recovery options page.
Click to expand...
Click to collapse
and then to this
Account recovery form
If you find yourself locked out of your account and none of your other recovery options work, your last option is to visit our password assistance page, and click the link underneath the recovery options to verify your identity. This will take you to our account recovery form.
Take time to fill out each section of the form to the best of your ability. It was designed to ensure that no one can gain access to your account except you.
For example, if you use Gmail, you can provide the verification code you received when you first created your account. The verification code is a unique set of letters and numbers that identifies you as the creator and owner of your Gmail address. Since Google doesn't collect a lot of information about you when you sign up for an account, we will also ask you questions like when you created your account, what Google services you use, and who you email frequently (if you use Gmail).
If you fill out the recovery form and aren't successful on the first try, you can try again. Make sure to wait until you receive our reply before you submit another report. Important: Try to provide as much information as possible on each attempt. Each submission is evaluated independently.
If you're unable to recover access to your account using the recovery form, you can create a new account. Gmail usernames cannot be recreated, so if you were using Gmail, please pick a new username.
Click to expand...
Click to collapse

What I'm saying is, none of them apply. She's reset/changed her password now and can use her account no problem. The issue is app/phone related.
I have started a new thread in the mobile section of the Google help forum though, thanks.

Right I'm with you. Confusion rules!

[SOLVED] Problem with google account after upgrade to Google Play

Hello,
My girlfriend's Desire S got the upgrade to Google Play market but it doesn't work anymore. I also tried to remove the upgrade but the issue is still present.
This is strange because I have the Desire S too, with the same ROM and configuration, but I didn't have such problem with the market that has been flawlessly upgraded.
The problem is that when I launch Google Play, or the Market 3.4.4 after the downgrade, it asks for a new Gmail account.
Something like: "To continue you have to add an account to the device. Add one now?" (Yes or No).
Of course if I say No, the Market quits.
If I answer Yes, it prompts for a new Google Account setup (note that the google account is already set up). Then I tap on Access (I already have an account and I don't want to create a new one) and once I try to login with my account it says that the account is already present on the device.
At this point I don't know what to do.
Already tried to reboot the phone and to clear data into Settings->Applications->Manage Applications->Market. But still no success.
What to do?
I've also cleaned the dalvik cache but nothing.
EDIT: Sorry, but I found out that my girlfriend made a wrong PDroid configuration, disabling all permissions to the Marked. I reinstalled the 3.4.7 Google Play version and now all works good.
I hope this could help someone else.

In-App Purchases use wrong account?

I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app

I have this same problem and have not figured out a solution for it. If you've figured out how to fix this, posting the solution would be awesome.
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse

same here
same problem - please post solution!

Just ran into this problem too. My google apps account is automatically coming up for in-app upgrades, even though I don't have any play content (or credit cards or ...) associated with that account. Seems like a major flaw in google play. Can't select the other account, so I can't make any in-app purchases. Only solution (for one upgrade I had to buy) was to delete gapps account, make purchase, then re-add the other account.
Stupid. Please fix this google.

Same problem. I Can't test my own in app purchase for my own app. It keeps on selecting the first account on my phone that's also my developer account. Looks like some sort of bug.

Any progress?
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!

P3450 said:
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!
Click to expand...
Click to collapse
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data

Did you guys figure out a better way yet?

edw1nyang said:
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data
Click to expand...
Click to collapse
Data that was stored in the account is removed from your phone and gets back when you add it again

Still the same. Google is a horrible company when it comes to certain things. A bug like this at Apple would be squashed within a week.

Is there an official bug report somewhere for this to vote for?

divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:

shaik_u said:
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:
Click to expand...
Click to collapse
We said about in-app purchase cannot select account in Payment Options. Not on the web.

Solution that worked for me!
Hey Guys,
I had the same problem as you describe, what i did to make it work and not show my work account in app purchases.
1. Delete app
2. install the app from browser where you are logged in to you private account.
3. Enjoy.
Hope with works great for you guys

Roundabout, but it works
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!

solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse

YehoshuaL said:
solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
Click to expand...
Click to collapse
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------
robnez said:
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!
Click to expand...
Click to collapse
This worked beautifully, thank you!

Know source of the problem, did not solve it though
Hello guys,
It's my first post here. And I hope this contributes something to solve this problem.
I think the problem lies within the 'all app' drawer of the playstore.
Simply the 'all app' drawer of the main account on which you installed the app first, will connect to the app as long as multiple accounts are available.
You can see it in the playstore in 'my apps' - > 'all apps'.
Usually all once installed apps show up there.
But if you've first installed an app connected to your 'secondary account' on some phone, then install it on a phone with another 'main account' and your 'secondary account', the app will show up only in the 'all apps' drawer of the 'secondary account'.
I hope that was understandable
One similar approach to the former workarounds.
-> You must have a backup of your accounts (titanium backup for example)
-> delete the secondary account
-> install the app (it will show up in the 'all apps' drawer)
-> restore your accounts (the app will remain in the 'all apps' drawer of the main account)
-> the app will connect to the right payment settings while in-app purchasing.
Now if there is any easier way to disable one account during the setup or to just connect the app to the right 'all apps' drawer , the problem should be fixed maybe
Best eazyRidor

vulcZ said:
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
Yes. That's what worked for me.
Read the instructions CAREFULLY that I posted and it ought to work for you, too.
Click to expand...
Click to collapse

Uninstall the app
Go to Play Store and switch to the account you want to use to pay from
Find the app and install again
Make your in-app purchase

[Q} My Gmail Sync Screws up every other week now

hi
it has been a while now, my Google Account is screwing up the sync to my Samsung Sgs2 every 2 weeks or so, I used to remove and put back the Google account and that fixed it. now that doesn't work anymore.
unless I click on "sync" is not doing anything so basically not "pushing" emails anymore....
is there something that could fix it? ive reinstalled gmail, etc etc. nothing helped... I am assuming I should reinstall the OS?
many thanks
gabrio

Hi,
Before reinstalling the OS itself, and even if clearing google framework data is not really recommended, you can apply this workaround:
Workaround:
I force-stopped, cleared data on "Google Services Framework", Gmail app, and Play Store. Rebooted the device. Open Play Store, Agree to the terms. Open Gmail, let it do its "first time setup" (takes about 2 minutes).
Click to expand...
Click to collapse
source: take a look in google with keywords "Working workaround for Gmail Auto Sync Issues after 4.8+ updates"
Hope it helps
P.

pfloc said:
Hi,
Before reinstalling the OS itself, and even if clearing google framework data is not really recommended, you can apply this workaround:
source: take a look in google with keywords "Working workaround for Gmail Auto Sync Issues after 4.8+ updates"
Hope it helps
P.
Click to expand...
Click to collapse
as usual, XDA delivers, I have done the steps you mentioned and my Sync is up and running again. Let's see if it holds from now on.
Thanks so much

hi
something bad must have happened last night / this morning. I had again the sync problem, gmail not download any email or sending anything out from my mobile.
I did again
Workaround:
I force-stopped, cleared data on "Google Services Framework", Gmail app, and Play Store. Rebooted the device. Open Play Store, Agree to the terms. Open Gmail, let it do its "first time setup" (takes about 2 minutes).
But this time when you open Google Play it's saying "check your connection and try again", grey screen, nothing happening, I tried empty cache as well. I can swipe from the left side and I see my email there with "redeem, settings and help & feedback" but nothing loads. I updated manually to very latest GPS apk.
opened Gmail and it's still syncing, nothing happens.
any ideas? seriously upset that they keep changing things!
thanks

after some fiddling around, I have removed gmail, reinstalled (I like an old version), nada, so then I went and removed the Google Account as I thought, well why not? that did the trick, Gmail started working again and after a bit of clicks I got the Google Play working again. Now calendar sync is screwing up a bit lol.....never working at once!
Earlier I did try to delete the hosts file in ETC as someone suggested but that didn't help.
thought to add my 2 cents.
Gab

[Q] Android Device manager and multiple accounts

So I have 3 different Google accounts on my phone. Personal, work, and one that is shared with multiple people in the office for testing. I would like to block the phone from showing up in Android Device Manager for the shared account so as not to publicize my whereabouts to people that I work with. I would like to keep it enabled though for my personal account so I can actually use it if need be.
I already tried turning off location reporting for the shared account. No dice. Also from the "My Devices" page I can uncheck "Show in menus" which does make it not show in the Android Device Manager map dropdown list. Obviously this is a problem though since someone can just go check that box again and it shows my phone location.
The phone is rooted so I have access to be able to do whatever I need to so I can block it if possible. Any ideas?

diggitydogg said:
So I have 3 different Google accounts on my phone. Personal, work, and one that is shared with multiple people in the office for testing. I would like to block the phone from showing up in Android Device Manager for the shared account so as not to publicize my whereabouts to people that I work with. I would like to keep it enabled though for my personal account so I can actually use it if need be.
I already tried turning off location reporting for the shared account. No dice. Also from the "My Devices" page I can uncheck "Show in menus" which does make it not show in the Android Device Manager map dropdown list. Obviously this is a problem though since someone can just go check that box again and it shows my phone location.
The phone is rooted so I have access to be able to do whatever I need to so I can block it if possible. Any ideas?
Click to expand...
Click to collapse
there should be a option to activate or deactivate each phone im trying to find more info hang in im doing the research for you
---------- Post added at 01:22 PM ---------- Previous post was at 01:20 PM ----------
try this out \
You can sort of do this - rename it, (I changed mine to "OLD") and turn off the "visibility in menu" so that it doesn't show up any more in the Android Device Manager. You can do this in the Google Play Store when you click on the gear cog on the right (setting)

Deltax82 said:
there should be a option to activate or deactivate each phone im trying to find more info hang in im doing the research for you
---------- Post added at 01:22 PM ---------- Previous post was at 01:20 PM ----------
try this out \
You can sort of do this - rename it, (I changed mine to "OLD") and turn off the "visibility in menu" so that it doesn't show up any more in the Android Device Manager. You can do this in the Google Play Store when you click on the gear cog on the right (setting)
Click to expand...
Click to collapse
Yeah that is the thing I already tried. It does remove it from being visible in device manager, but anyone from work can log into the play store on their computer and just check the box back off to be able to track the phone. I feel like this would have to be a device level change to stop it from reporting on that account or else a co-worker could just reactivate it.

diggitydogg said:
Yeah that is the thing I already tried. It does remove it from being visible in device manager, but anyone from work can log into the play store on their computer and just check the box back off to be able to track the phone. I feel like this would have to be a device level change to stop it from reporting on that account or else a co-worker could just reactivate it.
Click to expand...
Click to collapse
is that phone on a company phone plan? if not then they will need you google account email and password to change that

There are 3 accounts on the phone. The one in question is a shared account to use for App Testing from the play store. That shared account, everyone has the username and password for.

diggitydogg said:
There are 3 accounts on the phone. The one in question is a shared account to use for App Testing from the play store. That shared account, everyone has the username and password for.
Click to expand...
Click to collapse
you could turn the location history and all gps features off or before logging out of the account delete your traces off the phone

Deltax82 said:
you could turn the location history and all gps features off or before logging out of the account delete your traces off the phone
Click to expand...
Click to collapse
Based on what I have found the only way to do it is to remove the phone from the account. There is no work around at the device level that will allow me to keep the phone linked to the account, but block ADM while still using ADM with my personal account.
Looks like Cerebus will be the answer to this question. I might look into XPrivacy or something like that with Xposed to try and block it.

Android Device Manager Shared Account Fix
I was having this same problem myself with a shared account. Here is how I disabled Android Device Manager (ADM) on my phone (Samsung Galaxy S4) for the shared account.
1. Open settings
2. Go to the Accounts Tab
3. Click Google
4. Click the account that you don't want ADM running on
5. Disable "Sync Google Play services" and "Sync Location Reporting and Location History"
6. Jump up and down for joy that no one can track you on the shared account :victory:

RedRoosterFarm said:
I was having this same problem myself with a shared account. Here is how I disabled Android Device Manager (ADM) on my phone (Samsung Galaxy S4) for the shared account.
1. Open settings
2. Go to the Accounts Tab
3. Click Google
4. Click the account that you don't want ADM running on
5. Disable "Sync Google Play services" and "Sync Location Reporting and Location History"
6. Jump up and down for joy that no one can track you on the shared account :victory:
Click to expand...
Click to collapse
Hi RedRoosterFarm. Both options are not available on my device. Running android marshmellow 6.0. Could you help double check if it's still available on yours?
I think i'm in the same boat as everyone here. I don't want my personal device to be lockable/erasable/trackable from my work google account. Even if the account is not shared, the google apps administrator still has the option of resetting your password with a new one etc. Not that i'm doing anything nefarious. I'm just a paranoid rabbit

jcoob said:
Hi RedRoosterFarm. Both options are not available on my device. Running android marshmellow 6.0. Could you help double check if it's still available on yours?
I think i'm in the same boat as everyone here. I don't want my personal device to be lockable/erasable/trackable from my work google account. Even if the account is not shared, the google apps administrator still has the option of resetting your password with a new one etc. Not that i'm doing anything nefarious. I'm just a paranoid rabbit
Click to expand...
Click to collapse
I am still running android KitKat 4.2.2 (that might be the reason I have those options) and yes those options are still on my phone.

thanks

RedRoosterFarm said:
I was having this same problem myself with a shared account. Here is how I disabled Android Device Manager (ADM) on my phone (Samsung Galaxy S4) for the shared account.
1. Open settings
2. Go to the Accounts Tab
3. Click Google
4. Click the account that you don't want ADM running on
5. Disable "Sync Google Play services" and "Sync Location Reporting and Location History"
6. Jump up and down for joy that no one can track you on the shared account :victory:
Click to expand...
Click to collapse
Those options are gone in Android M and N. So is removing the account the only solution? I need mail, calendar, contacts, hangouts from work account but don't want them to track, block or erase my personal phone.