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[Q] Help me Unbrick my Moto G...please

Sorry for posting this, but please just try to understand me and help solve my problem. I know there is Threads for this, Please... I am just nowhere, my phone just treason me when I needed it most, It is very hard Bricked, nothing working, contacted support and they told me it need Replace (but I can't send to service #close this question)
My Story:
Constant restart loop, on Motorola logo. It can go in Bootloader when press Vol Down and Power Button, but that's it, (actually when going in recovery it goes to Broken Android sign, but than restart again)... so how it happened?? I do not know as u do not, I am just normal user, never done anything to crash system, never Rooted, even not installed any kind Launcher, nothing, just some normal Apps and only two game, and lot of music listening, that's it that's all (also physically it's like new, never ever droped or water splashed even). and one day come home, plug in for charging in my PC as always and boom, some strange app crashes and it restarted for EVERRR, wtf is this just do not understand, WHYY?????? so disappointed and so bored...
Question:
so Can it be Helped? Unbricked? I do not care Contacts or any kind Data, just work again....And if it can please step by step I will follow, and do not redirect me to other thread, just help me out here please
And if it cant be Helped, just say frankly and I will capture video how I am splashing it on REAL BRICK wall and will post it on this thread...this will be closing and **** sending of Motorola
My Spec:
Moto G (16GB Global GSM, no SD card slot, single SIM) - KitKat 4.4.4 (it bricked so I cant see Falcon version or other spec, but I have original Box)
I searched everywhere and seen lot, but all of them are 4.4.2 or 3 and also US versions, strange languages and so on. also here on XDA but as I'm Noob I do not know if it will work for me, and before destroy it completely I wanted to know from people who knows much more then me, what can do and what not, so please be patient for my Noobety, Thanks and Sorry...

help_me_if_u_can said:
Sorry for posting this, but please just try to understand me and help solve my problem. I know there is Threads for this, Please... I am just nowhere, my phone just treason me when I needed it most, It is very hard Bricked, nothing working, contacted support and they told me it need Replace (but I can't send to service #close this question)
Click to expand...
Click to collapse
Do you use Windows, Linux, Mac?
EDIT: Have you tried this yet? http://forum.xda-developers.com/showthread.php?t=2542219

StrangerWeather said:
Do you use Windows, Linux, Mac?
EDIT: Have you tried this yet? http://forum.xda-developers.com/showthread.php?t=2542219
Click to expand...
Click to collapse
I have Windows 8 x64, I did not tryed anything yet, want to know what would be clever and correct to do in my situation...which one should I download ???? from here
have no idea, all I know is before It bricked it was on 4.4.4 and I do not have US version, it is GLOBAL GSM
and it is Locked, never Unlocked Bootloader

help_me_if_u_can said:
I have Windows 8 x64, I did not tryed anything yet, want to know what would be clever and correct to do in my situation...which one should I download ???? from here
have no idea, all I know is before It bricked it was on 4.4.4 and I do not have US version, it is GLOBAL GSM
and it is Locked, never Unlocked Bootloader
Click to expand...
Click to collapse
Dual sim or single sim? What region?

StrangerWeather said:
Dual sim or single sim? What region?
Click to expand...
Click to collapse
Single Sim, Georgia (not in US)

help_me_if_u_can said:
Single Sim, Georgia (not in US)
Click to expand...
Click to collapse
Ok, is it XT1032?
Don't worry, we'll get there...

StrangerWeather said:
Ok, is it XT1032?
Click to expand...
Click to collapse
I do not remember, is there any way to check it? I will do that if so, thanks

help_me_if_u_can said:
I do not remember, is there any way to check it? I will do that if so, thanks
Click to expand...
Click to collapse
Not sure. Just one thought, why don't you try a factory reset? https://www.youtube.com/watch?v=LoTAsuPey_E

StrangerWeather said:
Not sure. Just one thought, why don't you try a factory reset?
Click to expand...
Click to collapse
Remember with Support Team I already did that, but not worked.
I will try again as in this video after couple hours and share results quickly.

StrangerWeather said:
Not sure. Just one thought, why don't you try a factory reset?
Click to expand...
Click to collapse
so, I can reach to wipe manu and wiped it also wipe cache from there but not like in this video, my device is laggin on every step and after I wiped it steel when restart it normaly stuckes on Motorola
one thing to add, my device is not Power Off, it constatnly restating, if I will try to power off it will power on again

help_me_if_u_can said:
so, I can reach to wipe manu and wiped it also wipe cache from there but not like in this video, my device is laggin on every step and after I wiped it steel when restart it normaly stuckes on Motorola
one thing to add, my device is not Power Off, it constatnly restating, if I will try to power off it will power on again
Click to expand...
Click to collapse
Ok, don't worry, just follow the tutorial to reflash stock firmware and it will work again.
You need this: http://www.filefactory.com/file/1dw..._4.4.4_KXB21.14-L1.40_36_cid7_CFC_1FF.xml.zip
The only thing to say is that when you reach:
Code:
mfastboot flash system system.img_sparsechunk1
mfastboot flash system system.img_sparsechunk2
mfastboot flash system system.img_sparsechunk3
you may have to try this instead if it doesn't work:
Code:
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
Let us know how it goes!

okey I will try it right now, thaanks

StrangerWeather said:
Let us know how it goes!
Click to expand...
Click to collapse
I tryed but no result, I think because that my bootloader is locked....here I made screenshot of whole process and every command gives me [OKEY] but after that is failure....it I think is permissions problem because locked bootloader
So, I need to unlock it right?????? I already have key from motorola, just get... I will wait your answer...

StrangerWeather
??????????????

help_me_if_u_can said:
StrangerWeather
??????????????
Click to expand...
Click to collapse
Oops, sorry, I forgot... It's up to you about unlocking bootloader. If you do, you can't send your phone back for them to sort out the problem. However, if you root your phone, you'll be able to install a custom recovery such as TWRP, sideload a rom, and hopefully all will work. But of course I can't guarantee that it will work, so it's a risk. If it were me, I would send it back as you haven't rooted it and really it shouldn't brick itself on its own for no reason.

StrangerWeather said:
Oops, sorry, I forgot... It's up to you about unlocking bootloader. If you do, you can't send your phone back for them to sort out the problem. However, if you root your phone, you'll be able to install a custom recovery such as TWRP, sideload a rom, and hopefully all will work. But of course I can't guarantee that it will work, so it's a risk. If it were me, I would send it back as you haven't rooted it and really it shouldn't brick itself on its own for no reason.
Click to expand...
Click to collapse
tell me, if I want to install this stock firmware I need to unlock bootloader??? and because it not installing? or my device is problematic and it can be installed on locked bootloader?

help_me_if_u_can said:
tell me, if I want to install this stock firmware I need to unlock bootloader??? and because it not installing? or my device is problematic and it can be installed on locked bootloader?
Click to expand...
Click to collapse
This what the op says:
I have only tested this on a UK Retail Moto G with an unlocked bootloader, however as these are the original stock signed image files from Motorola it should work on all devices.
[. . .]
Edit: tkm89 reports that he was able to use this guide to restore Stock Retail British firmware on a bootloader locked Tesco-mobile Moto G
Click to expand...
Click to collapse

StrangerWeather said:
This what the op says:
Click to expand...
Click to collapse
I unlocked BOOTLOADER but steel geting Fail after OKEY, what could be reason? can I do something??? any ****ing thing to start this device working??

help_me_if_u_can said:
I unlocked BOOTLOADER but steel geting Fail after OKEY, what could be reason? can I do something??? any ****ing thing to start this device working??
Click to expand...
Click to collapse
I'm not sure what the reason is but if I were you I would now try to root my device, install TWRP, sideload a rom, and hope for the best.
To root, use: http://www.theandroidcop.com/how-to-root-motorola-moto-g/
Hope it goes well!

no help....
on every step, I am getting Fails....What could be Problem??? drivers??? or what?????? ANYONE????????
Unlocked Bootloader

Need help soft brick

So im an idiot I wiped everything including OS in TWRP. Ive managed to get TWRP flashed but Im stuck at that point. Only have bootloader or TWRP I can boot into. please give detailed instructions as ive been trying to sideload and whatever else I can think of for hours. Thanks!

Just MSM back to stock. Easy.

DTop said:
Just MSM back to stock. Easy.
Click to expand...
Click to collapse
I keep getting Sahara communication failed

You can adb sideload a rom I guess ?

DTop said:
Just MSM back to stock. Easy.
Click to expand...
Click to collapse
Now I cant even boot into Edl mode.... not so easy.

Try to flash fastboot rom in this thread
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424

It looks like MSM is working now. (I think it wasnt working because I was running it in a VM on a MAC, now that Ive switched to a win 10 machine all looks good.)
Thank you all for the help!

ohh mann, theres a lot of people going to brick their opo 7 pro, like me today and over this weekend

OnePlus 7 stuck in "Your device is corrupt it can't be trusted" after locking the boo

OnePlus 7 stuck in "Your device is corrupt it can't be trusted" after locking the boo
Help. I've made a big mistake. I can only access the Bootloader. Recovery mode is not accessible.
As with the 7 Pro, I didn't like the standard 7 and decided to return it. Thought it would be a good idea to lock the bootloader before doing so.
OnePlus support won't help me and they are telling me that I can't return the device anymore. "Repair is the only option now" even though I'm in the 30 days return window.

GoToNap said:
Help. I've made a big mistake. I can only access the Bootloader. Recovery mode is not accessible.
As with the 7 Pro, I didn't like the standard 7 and decided to return it. Thought it would be a good idea to lock the bootloader before doing so.
OnePlus support won't help me and they are telling me that I can't return the device anymore. "Repair is the only option now" even though I'm in the 30 days return window.
Click to expand...
Click to collapse
Try this one.
https://forum.xda-developers.com/oneplus-7/how-to/rom-stock-fastboot-roms-oneplus-7-t3937478
If thats not working because of locked bootloader, you can try the MSMTool.
https://forum.xda-developers.com/oneplus-7/how-to/unbrick-tool-oneplus-7-msmtool-hydrogen-t3953240
Note: Never lock the bootloader if system isn't Stock!

Kollachi said:
Try this one.
https://forum.xda-developers.com/oneplus-7/how-to/rom-stock-fastboot-roms-oneplus-7-t3937478
If thats not working because of locked bootloader, you can try the MSMTool.
https://forum.xda-developers.com/oneplus-7/how-to/unbrick-tool-oneplus-7-msmtool-hydrogen-t3953240
Note: Never lock the bootloader if system isn't Stock!
Click to expand...
Click to collapse
I keep trying the MSMTool method but nothing happens when I keep both volume buttons pressed...

GoToNap said:
I keep trying the MSMTool method but nothing happens when I keep both volume buttons pressed...
Click to expand...
Click to collapse
Be sure device is off and try to hold the buttons while connecting phone to your computer.

Kollachi said:
Be sure device is off and try to hold the buttons while connecting phone to your computer.
Click to expand...
Click to collapse
OMG it worked. Thank you so much. You saved my life man!

GoToNap said:
OMG it worked. Thank you so much. You saved my life man!
Click to expand...
Click to collapse
Np dude. Good to know if I could help you.

Kollachi said:
Np dude. Good to know if I could help you.
Click to expand...
Click to collapse
Sorry to be a pain in the ass, but I can't really figure out how to get back to OxygenOS now. Everything is in Chinese...
Also, will this procedure mess with anything on my device?

GoToNap said:
Sorry to be a pain in the ass, but I can't really figure out how to get back to OxygenOS now. Everything is in Chinese...
Also, will this procedure mess with anything on my device?
Click to expand...
Click to collapse
Read the unbrick thread. There is all you need.:good:

Kollachi said:
Read the unbrick thread. There is all you need.:good:
Click to expand...
Click to collapse
I've looked through it but couldn't find anything. Sorry, I am extremely stressed out as tomorrow I am supposed to return this phone and I want to make sure that it passes inspection.
So, I did the following:
- Used the unbrick tool which lead me to HydrogenOS
- Installed the latest OxygenOS version on top of it
- Did a factory reset, and so far everything looks to be in working order.
Am I missing anything here? Are there any possible changes done to the device so that it won't pass inspection?
Sorry again for being so annoying...

GoToNap said:
I've looked through it but couldn't find anything. Sorry, I am extremely stressed out as tomorrow I am supposed to return this phone and I want to make sure that it passes inspection.
So, I did the following:
- Used the unbrick tool which lead me to HydrogenOS
- Installed the latest OxygenOS version on top of it
- Did a factory reset, and so far everything looks to be in working order.
Am I missing anything here? Are there any possible changes done to the device so that it won't pass inspection?
Sorry again for being so annoying...
Click to expand...
Click to collapse
So if OxygenOS works and you also did a factory reset, your device should be fine. Check bootloader status. But it should be locked.

Kollachi said:
So if OxygenOS works and you also did a factory reset, your device should be fine. Check bootloader status. But it should be locked.
Click to expand...
Click to collapse
Yes, I'm on the latest OxygenOS version after a factory reset and the bootloader is locked.
Thank you so much man! You are my hero

GoToNap said:
Yes, I'm on the latest OxygenOS version after a factory reset and the bootloader is locked.
Thank you so much man! You are my hero
Click to expand...
Click to collapse
Great. you could report your experience at the other thread. Maybe it helps other people too.:good:

One Plus 7 Pro 5G UK - Bricked PLIS HELP.

Yep, thats right, another thread about a bricked OPO
I made the mistake of deciding to unlock bootloader, flash TWRP and run a custom rom, after about 10 minutes of being awake.
Long story short, my device is now stuck in bootloop. I have no recovery on the device anymore, not even stock OPO, and obviously no rom.
I belive this is because i ran the fastboot command, 'fastboot flash boot twrp.img' instead of 'fastboot boot twrp.img' either way....
Device will boot into fastboot, and I THINK, it boots into EDL. The device shows in device manager, and in MSM software, but there is no notice on the screen of the device.
I have tried to get back up and running using both methods below to no joy.
Flashing
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
MSM
https://forum.xda-developers.com/oneplus-7-pro/how-to/op7pro-collection-unbrick-tools-t3956595
On the back of my device, there is a sticker, which displays my IMEI number, Serial etc etc, and shows the model of my device being GM1920, a model number I see no where in this forum. So now I'm thinking, "Do I have a device thats not compatable with all this, all i see is GM21AA, GM21AB etc etc.
Some body please give me something to go off, I've had android devices for 10+ years and have never managed to brick a phone into non exsistance. I can provide as much detail as you would like, anything that would help you to help me.

Check your pms

Whoareyou said:
Check your pms
Click to expand...
Click to collapse
Heya, Ive checked em.
I've managed to fix the issue now, as you probably know, I was being a derp, and just not getting the right varient of fastboot rom for my device, I just didnt have my head screwed on properly lol. Anyway, the device works, I have stock rom, recovery, phone boots into EDL and displays the message as it should, everythings working right. Just need to get TWRP flashed and get a custom rom running now.
Appreciate your reply!! Can I still join in telegram? Would be nice to be in a community with GM1925/GM1920 users.

jkebwdn said:
Heya, Ive checked em.
I've managed to fix the issue now, as you probably know, I was being a derp, and just not getting the right varient of fastboot rom for my device, I just didnt have my head screwed on properly lol. Anyway, the device works, I have stock rom, recovery, phone boots into EDL and displays the message as it should, everythings working right. Just need to get TWRP flashed and get a custom rom running now.
Appreciate your reply!! Can I still join in telegram? Would be nice to be in a community with GM1925/GM1920 users.
Click to expand...
Click to collapse
Please do!

im having the same issue but im stuck in bootloader, unable to flash firmware through fastboot and cant find msm tool for 1920 variant.

stevoswifty said:
im having the same issue but im stuck in bootloader, unable to flash firmware through fastboot and cant find msm tool for 1920 variant.
Click to expand...
Click to collapse
https://forum.xda-developers.com/on...o-5g-eu-unbrick-tool-to-restore-t4078827/amp/

Whoareyou said:
https://forum.xda-developers.com/on...o-5g-eu-unbrick-tool-to-restore-t4078827/amp/
Click to expand...
Click to collapse
I have sorted it now bud but still can't flash ROMs first phone I haven't managed it on in years ha.

OnePlus 8 TMO Missing IMEI and can't unlock bootloader

Hey yall, I really need some help.
So some back story:
I started using a oneplus 8 TMO version and wanted to unlock the bootloader to get android 12 and root the phone. So I went through the process of getting an unlock token and when I finally got it, unlocked my bootloader, flashed the global version of oxygen os, and got it updated to android 12. Everything was working great. So then I wanted to root the phone so I downloaded twrp, booted into fastboot, and tried flashing it. The phone then booted into the system even though I told it to boot into recovery. After about a minute or so it froze and rebooted into a kernal panic. I unfortunately do not have what it said and cant repeat the process, but it booted into recovery and I clicked reason for boot and it said something about the kernal. So after a reboot it then went into crash dump mode. So I had to use the msm download tool (unfortunately I only had the tmo msm version and thought I could just repeat the process because I had slow internet and didnt want to download the global msm tool) to get the phone working again. So booted into edl mode, reflashed the phone, and it booted up. The problem now is that I do not have an IMEI number. I have a wifi address, bt address, and everything else that makes me assume that the efs partition is still ok (but I dont know enough to debate that) but it does not recognize my sim card. The phone also freezed and restarts approximately every 30 seconds.
And now my problem and what I have tried:
Because I have no IMEI I cannot enable oem unlocking in developer settings, cant flash anything in the bootloader - including the unlock token - and can barely do anything in the system because it only stays on for small amounts of time. I have tried many imei write tools such as qualcomm smartphone write imei, readnwrite tool, fastboot imei writer, miracle box, and I think some others but none of them recognize my phone. Ive also tried the oneplus debloat and oem unlock script to try and bypass the setting but it didnt do anything. I have dialed *#801# and was able to enable engineering mode and diag toggle but it still didnt do anything for me. So I really dont know what to do any more. When in the bootloader or recovery the phone does not reboot, so I can stay there as long as I need. Any help on this would be greatly, greatly, greatly appreciated.

Have you tried using the MSMTool again?

Xryphon said:
Have you tried using the MSMTool again?
Click to expand...
Click to collapse
Yeah unfortunately that hasn't worked... I've done it miltiple times with the T-Mobile one and can't use any other one because I don't have an unlocked bootloader... If I had a way to bypass the oem unlocking option in the settings then I might have a chance to fix it but don't know how to do that...

try using this version of msmtool(i use MsmDownloadTool V4.0_Win7 on windows 10). it's a bit newer version(5.2.89) i extracted from OP9Pro file. replace the version from whichever unbrick file you download. worked for me. but don't upgrade to android 12 again, the same issue will happen

gingerboy92 said:
try using this version of msmtool(i use MsmDownloadTool V4.0_Win7 on windows 10). it's a bit newer version(5.2.89) i extracted from OP9Pro file. replace the version from whichever unbrick file you download. worked for me. but don't upgrade to android 12 again, the same issue will happen
Click to expand...
Click to collapse
Thanks for the response! And I am so sorry but what do you mean by unbrick file? I just had to download the tmobile version of the msm tool. I mean to be fair it was uploaded by someone so they probably pre programmed it but I unfortunately dont have the knowledge for that. I am also using msmdownloadtool v4.0. Do you happen to have the links to what you are referring to?
Heres the link to the one that I have downloaded: https://forum.xda-developers.com/t/...l-to-restore-your-device-to-oxygenos.4093043/
Thanks!
EDIT: so once you said that I actually went to the link and there were various versions. So I tried another one and it didn't work but then tried one more and my IMEI was back! I have no idea why that happened but thanks for the idea! I was so happy.

shubbyshoes said:
Thanks for the response! And I am so sorry but what do you mean by unbrick file? I just had to download the tmobile version of the msm tool. I mean to be fair it was uploaded by someone so they probably pre programmed it but I unfortunately dont have the knowledge for that. I am also using msmdownloadtool v4.0. Do you happen to have the links to what you are referring to?
Heres the link to the one that I have downloaded: https://forum.xda-developers.com/t/...l-to-restore-your-device-to-oxygenos.4093043/
Thanks!
EDIT: so once you said that I actually went to the link and there were various versions. So I tried another one and it didn't work but then tried one more and my IMEI was back! I have no idea why that happened but thanks for the idea! I was so happy.
Click to expand...
Click to collapse
yeah, that's it. it's related to version of msmdownloadtool. some of them must have a newer version. i had the idea from someone else on this forum too. glad it helps. be careful not upgrade to android 12 for now. i think it's because of the way oos12 detects phone varient causing the modem to go crazy. not sure tho. would love to see someone figures it out

gingerboy92 said:
yeah, that's it. it's related to version of msmdownloadtool. some of them must have a newer version. i had the idea from someone else on this forum too. glad it helps. be careful not upgrade to android 12 for now. i think it's because of the way oos12 detects phone varient causing the modem to go crazy. not sure tho. would love to see someone figures it out
Click to expand...
Click to collapse
Yeah, OOS 12 messed up my phone for a bit until I was able to get OOS 11 back on both slots.

shubbyshoes said:
Thanks for the response! And I am so sorry but what do you mean by unbrick file? I just had to download the tmobile version of the msm tool. I mean to be fair it was uploaded by someone so they probably pre programmed it but I unfortunately dont have the knowledge for that. I am also using msmdownloadtool v4.0. Do you happen to have the links to what you are referring to?
Heres the link to the one that I have downloaded: https://forum.xda-developers.com/t/...l-to-restore-your-device-to-oxygenos.4093043/
Thanks!
EDIT: so once you said that I actually went to the link and there were various versions. So I tried another one and it didn't work but then tried one more and my IMEI was back! I have no idea why that happened but thanks for the idea! I was so happy.
Click to expand...
Click to collapse
which worked for you?