Water damage...need to rescue pics - Galaxy S6 Q&A, Help & Troubleshooting

Hi Guy's,
Long story short, i managed to get water in the phone on holiday, needless to say the phone didn't take kindly to that!
I have tried the usual stuff i.e. left it to dry out in rice for a few days (although im not convinced that actually does anything).
It did boot up for a bit eventually but the battery was on 2%, so i plugged it in to charge which to my amazement it did. However it got to about 25% and then within about second jumped up to 95%. Obviously my first thought is the battery is damaged as when you plug in a charger, all the phone does is boot loop (samsung galaxy screen...off...repeat).
So i have replaced the battery....still the same. My next thought is the USB charge board as i thought it may not be able to let enough power through to hold charge on the battery, so replaced the USB board....still the same.
I cant get it to boot into safe or download mode as it just boot loops.
What can i try next? or is it now beyond saving?
Appreciate your replies and any advise.
Thanks

*BUMP*

Related

[Q] Battery died one day and phone seems to have died with it. WTF!?!

I was away from home for 2 days and forgot my charger. Naturally the battery died.
I came home and charged the phone (plugged in the USB cable), left it for an hour or so and tried to turn it on. I got a "spinning" black and white wheel (which is actually frozen). Next comes the grey image of an empty battery which doesnt show charging (filling with green) even when the phone is plugged in. The home, back, etc. etc. buttons flash white for a moment and the phone turns off. Try again, same thing.
I thought maybe the USB wast connecting or charging so i took the battery out and charged it on an external charger which shows that it is full. Put it in, same thing.
Tried hard reset but cant complete it because samsung logo screen doesnt come on, only "empty battery" image.
Phone doesnt show up on my mac. etc. etc.
I am out of ideas...
btw no kind of water contact or dropping.
I really hope someone has another suggestion or can point me in the right direction.
Thanks for reading.
oops didnt read full post
Try going to att and use a charged battery there. Your battery may just be dead from over discharging.
RUNNERX said:
oops didnt read full post
Try going to att and use a charged battery there. Your battery may just be dead from over discharging.
Click to expand...
Click to collapse
thanks. i plugged it in and will let it sit for a while. i did try to turn it on as soon as i plugged it in and still saw the battery which didnt appear to be charging, but i know from previous experiance that when a phone is really dead the battery wont start it immediately even when plugged in.
thanks for the advice. my fingers are crossed
edit: ok. i'll try that also. if i can get away with just replacing the battery thats fine
this happened to me several times as well. My fix was easy.
Plug it in and forget about it for an hour. Unplug it, power it up, plug back in as soon as you see it start to boot. Should boot and charge.
I don't know why, but when its DEAD dead DEAD, it won't boot while its plugged in, nor will it show charging.
I hope that helps!
hopeful...
madamimadam said:
this happened to me several times as well. My fix was easy.
Plug it in and forget about it for an hour. Unplug it, power it up, plug back in as soon as you see it start to boot. Should boot and charge.
I don't know why, but when its DEAD dead DEAD, it won't boot while its plugged in, nor will it show charging.
I hope that helps!
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Click to collapse
Thank you for the advice. I am happy to know someones dealt with this before and I am not the only one.
I just want to be sure. When you say that it starts to boot up, do you mean the samsung logo or the b/w wheel with empty (grey) battery image?
I tried to plug in the USB when the empty batt. was showing but it didnt seem to respond. Also I am wondering, when it finally connects do you still just let it charge or do you fully boot it up? Also does the battery show that it was keeping a charge from the first hour you left idle or does it only start to keep the charge after youve done this process?
Sorry for all the questions. This is just a bit for me....
update: OMG! just plugged it and instead of an empty batt. it was 90% green! phone still shut off again but i am very hopeful something is going on. I am going to keep messing around
update2: thank you so so much. This finally worked. saved me a considerable amount of money and untold grief. Basically I followed your directions in hyper mode. Power on, USB (in/out/in/out/in/out), phone shuts off, immediately power on again, etc., etc., until it worked.
Thank you.
FYI, a proper charger (instead of a PC's USB port) will cause the device to go into a higher-current charging mode that MIGHT have behaved better.
You can only charge your phone when its off on stock. Being in a rom it will reboot hence your frozen spinner and grey battery. Try it now that your battery is fully charged a d it will just reboot.
Sent from Optimus-Prime's Samsung Infuse 4G
just had the same problem tonight, but when I pulled out the battery it had a fried electronics smell in the battery
Same thing happened to me driving home from Thanksgiving break. I've come to the conclusion that if you flash a non Samsung from then you have to have the infuse on to charge. Even with a dead battery I managed to get the infuse on, then immediately shut the screen off for about 30 sec before proceeding to quickly turn setcpu into power save mode before shutting screen off and leaving it off for a few hours. Should veeerryyy slowly but surely charge (stupid samsung ..... takes forever to charge and there are times when the battery goes down in heavy CPU apps or when on 4g, I noe its safer that way but its not like I'm going to have that phone for the next 5 years)
Sent from my SGH-I997 using XDA App
So glad I found this. My wife's "Infused" Infuse was "acting weird" according to her. Said there was a weird "DOS" like screen for a second, then the dead/grey battery logo. Take bat out and put back in. Nothing. Plug in and start up and it either goes from the Samsung logo to off, and repeat that, or show the Dead/Grey battery thing again. Well, tried the turn on while unplugged, and immediately plug in, and it started up. Even said the batt was 96% charged! Really confusing. So are there any other ROMs usable on this thing? Infused is OK, but man, just not nearly as good as my N1 running CM7.
Thanx again for the tip!
jwrezz said:
So glad I found this. My wife's "Infused" Infuse was "acting weird" according to her. Said there was a weird "DOS" like screen for a second, then the dead/grey battery logo. Take bat out and put back in. Nothing. Plug in and start up and it either goes from the Samsung logo to off, and repeat that, or show the Dead/Grey battery thing again. Well, tried the turn on while unplugged, and immediately plug in, and it started up. Even said the batt was 96% charged! Really confusing. So are there any other ROMs usable on this thing? Infused is OK, but man, just not nearly as good as my N1 running CM7.
Thanx again for the tip!
Click to expand...
Click to collapse
everything in development is.... obviously. Also, do make sure your read everything first lol it can really help you and other people at the end.
I got the infuse for me and the wife in early December. After the initial charge she used hers for about a day and half then tried to charge it.
Nada.
Tried different USB cables, swapped batteries. Turned out the USB port died. Talk about a PIA!!!
Best buy swapped it out no problem and let me keep all the stuff in the old box.

[Q] Atrix not showing signs of life

Hello, sorry for the bother guys have a problem here:
i have my atrix 2 and last night i leave it charging and fell asleep' when i woked up this morning the phone was completly off but it was connected to the power outlet.Now the phone does not boot up and when it does it just reach the att logo and shuts off all bye it self. By the other hand when i connect it to my computer it shows a white led on its top right corner but nothing happens.
i have done everything like taking out the battery, leavin it on the wall charger, triying to turn it on connected to the wall but with no battery, trying to boot up in recovery and the other ways but still nothing. i am very scared because it has no warranty
atrix_noob said:
Hello, sorry for the bother guys have a problem here:
i have my atrix 2 and last night i leave it charging and fell asleep' when i woked up this morning the phone was completly off but it was connected to the power outlet.Now the phone does not boot up and when it does it just reach the att logo and shuts off all bye it self. By the other hand when i connect it to my computer it shows a white led on its top right corner but nothing happens.
i have done everything like taking out the battery, leavin it on the wall charger, triying to turn it on connected to the wall but with no battery, trying to boot up in recovery and the other ways but still nothing. i am very scared because it has no warranty
Click to expand...
Click to collapse
Sounds like you may have an issue with your wall charger and/or power outlet in which it was plugged in to. You may have a bad charger, but you should first try to plug it into a different wall outlet -one that is in a completely different room, just in the off-chance that something is wrong with the outlet you were charging from.
If this doesn't do the trick, you're going to have to find a way to get a charge to the battery while in the phone or by using a battery-only charger. There's not many ways about going about this easily, other than buying a OEM battery for the Atrix 2 or by purchasing a Battery-Only Charger. If you're feeling adventurous -and I STRONGLY CAUTION you with this, but there is a way to charge your battery. Please read, re-read, and read again THIS THREAD.

LG G3 - Fried battery and/or charging port?

Let me lay down the story first:
It all started when I tried out multiROM for the LG G3. I was running cm12 perfectly fine, unlocked and everything. Amazing battery life. But MultiROM barely worked, even though I followed the instructions exactly, I had many errors trying to get anything to boot properly. I got help with it, but ended up getting rid of multirom via internal storage (where it was) and flashing a normal, non modified TWRP 2.8.4.0. This is where stuff starts getting weird.
After getting rid of multiROM and flashing cm12 again from backup, I noticed my phone wouldn't take a charge at all. It was booted up and running at about 30% battery. My PC wouldnt do anything when I plugged it into my computer, too. I thought it was just Cyan being weird, so I rebooted into twrp and tried plugging in. No buzz, still wouldn't take a charge. For some reason, turning the phone off and plugging in the charger while it was off actually turned it on. So the charging port has to be working, the phones just being weird... but then I decided to smell the charging port. Smells like pure burning electronics. I rebooted the phone with the cable plugged in, and it boots up and charges. This is odd, because i can no longer plug the cable in while the phone is on, i have to reboot it with the cable in now in order to get it to charge. I tried flashing back to stock ROM, and same exact issue happens. Not only that, but the battery no longer holds a charge for more than a day on one full charge. It lasts about 3-4 hours now.
Please, xdaers, help a brotha out. I'm really pissed about whatever the hell is happening to my G3. It still works fine, I just have to reboot it with the cable in in order to get it to charge at all and the battery life sucks on top of that.
Note: One time after all this happened, the phone died fully. Plugging the charger in, the battery logo was flashing on and off. I tried multiple cables and chargers with the same problem. I pulled out the battery with the cable still in, and the battery logo actually stayed on the screen and once I put the battery back in, it charged again. THIS IS MAJORLY CONFUSING and hard to explain so I will clarify my issue if you are confused with my post.
Also, the phone likes to get really hot and die fast by itself even without the charger plugged in now.
thanks guys
Hi
Thanks for writing to us at XDA assist. Please standby while we have your thread/question moved to the appropriate sub-forum for your device.
For future reference you can find your device sub-forum here (bookmark/subscribe this):
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Good luck!
So you flashtooled back to stock? And still persists? If so you next option is to buy both a battery and a charging port and do some trouble shooting.
2SHAYNEZ
King Ramen said:
Let me lay down the story first:
It all started when I tried out multiROM for the LG G3. I was running cm12 perfectly fine, unlocked and everything. Amazing battery life. But MultiROM barely worked, even though I followed the instructions exactly, I had many errors trying to get anything to boot properly. I got help with it, but ended up getting rid of multirom via internal storage (where it was) and flashing a normal, non modified TWRP 2.8.4.0. This is where stuff starts getting weird.
After getting rid of multiROM and flashing cm12 again from backup, I noticed my phone wouldn't take a charge at all. It was booted up and running at about 30% battery. My PC wouldnt do anything when I plugged it into my computer, too. I thought it was just Cyan being weird, so I rebooted into twrp and tried plugging in. No buzz, still wouldn't take a charge. For some reason, turning the phone off and plugging in the charger while it was off actually turned it on. So the charging port has to be working, the phones just being weird... but then I decided to smell the charging port. Smells like pure burning electronics. I rebooted the phone with the cable plugged in, and it boots up and charges. This is odd, because i can no longer plug the cable in while the phone is on, i have to reboot it with the cable in now in order to get it to charge. I tried flashing back to stock ROM, and same exact issue happens. Not only that, but the battery no longer holds a charge for more than a day on one full charge. It lasts about 3-4 hours now.
Please, xdaers, help a brotha out. I'm really pissed about whatever the hell is happening to my G3. It still works fine, I just have to reboot it with the cable in in order to get it to charge at all and the battery life sucks on top of that.
Note: One time after all this happened, the phone died fully. Plugging the charger in, the battery logo was flashing on and off. I tried multiple cables and chargers with the same problem. I pulled out the battery with the cable still in, and the battery logo actually stayed on the screen and once I put the battery back in, it charged again. THIS IS MAJORLY CONFUSING and hard to explain so I will clarify my issue if you are confused with my post.
Also, the phone likes to get really hot and die fast by itself even without the charger plugged in now.
thanks guys
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Click to collapse
Don't know about the charging port, but as far as battery life I'm getting the same thing, except mine lasts about 2 hours, I've decided I'm selling the phone while its still worth a bit of money, probably getting a Note 2 or Xperia Z2, I've been very unhappy with this phone, also my battery cover is falling apart and cracking,
SmokeyTech1 said:
Don't know about the charging port, but as far as battery life I'm getting the same thing, except mine lasts about 2 hours, I've decided I'm selling the phone while its still worth a bit of money, probably getting a Note 2 or Xperia Z2, I've been very unhappy with this phone, also my battery cover is falling apart and cracking,
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Click to collapse
Well I've had none of your problems. Note 2 or z2 is a downgrade. Have fun with that... Sucks your experience hasn't been a good one. Cheers
2SHAYNEZ
I get 13+ hours with 4 to 5 hours screen on time and 1to 2 hours of talk time. So I don't think your battery issue is normal for this phone. You have either a defective battery or phone or an app that is misbehaving.
I'm having the exact same problem with LG G3.
Can only charge when rebooted. And even then the charge indicator does not show charging.
I have to go into setting->battery where it shows 'charging'
I have tried new battery and cleaning port.
Anyone figure this out...?
My battery drained very fast before too after backed up to stock, but after I upgraded to 5.0, my phone can lives up to next morning!
Sent from my LG-D850 using XDA Free mobile app

Possibly Bricked, Never-flashed/modded Mate 9?

Last year I picked up a Huawei Mate 9 (MHA-L29), but never really was able to use it as I couldn't activate it with my carrier at the time. So the phone sat in the box for more or less a full calendar year. It was fully functioning, I never rooted or flashed any kind of ROM/recovery on it, 100% stock.
After changing carriers, I decided a few days ago to try and activate it. Initially, it wouldn't power on at all. It wouldn't charge either, even with the original cable (or any other cable I tried). Then I remembered reading something about batteries in a Reddit thread (ELI5: "Why do 'dead' batteries work when you take them out of the remote and switch slots," or something like that) and somebody mentioned a chemical reaction triggered by the body heat transferred while handling them. So I decided to put the phone in my pocket and warm it up between my legs for about 10 minutes, and bam, suddenly it would power on with the charger connected, but it was stuck in a bootloop, wouldn't bring up the charging animation, and just repeated the process of showing the "Powered by Android" screen.
So now I'm stuck on this bootloop, can't access recovery/fastboot menus, nothing. It just powers off and powers on, over and over. Also, it won't power on without being connected to the charger. I've let it sit for as long as an hour or so charging, but it doesn't seem to do anything, as once it is unplugged, it immediately turns off. My computer doesn't seem to recognize it either, when plugged in and going through it's bootloop cycle.
Any ideas? Is this thing hardbricked? Is the battery a goner? What route might I take to go about fixing it, or getting it repaired? Is it even worth trying to get it repaired?
Any feedback would be appreciated!

Duraforce E6560 boot loop

I've had this phone 3 years and it worked well. It's an unlocked ATT phone so no OTA updates other than the standard app updates. It's on Lollipop 5.1. Been working perfectly fine until yesterday, I was watching the CBS app, when the phone rebooted. Now it's stuck on a boot loop and initally went to optimizing apps which it rarely finishes but the times it does, the phone just powers off. It then got into another loop later last night where it'd get to the Kyocera logo then reboot over and over. I let it do that until the battery died 2.5 hours later. Then I kept attempting to boot until the batter was entirely drained to the point it wouldn't attempt to power up any more.(battery is not removable on this model). I've now charged it up, trying to enter recovery mode with power+volume down. That doesn't seem to register. Tried volume up+volume down+power with no effect. Now after charging, it will do the reboot loop mentioned earlier to the Kyocera logo. If I plug it into a charger, it will go to the optimizing apps portion and repeat the above. At the optimizing apps screen, if I unplug the charger, the phone powers off immediately. It appears to be holding a charge according to the charge indicator and the fact that I can try to boot over and over unplugged. Any suggestions? Phone wasn't dropped or damaged in anyway. Very weird what could have happened.
An update: Phone finally got past the "optimizing app" phase last night sitting on the charger. Out of no where the phone booted completely. However, it only works while plugged in. If I remove the charging cord, the phone shuts down after about 2 seconds. Booting without charging cord results in the same boot loop. I've considered the battery has failed however when plugging in the charger, battery shows 100% and it will decrease appropriately over time. I'm thinking there must be a hardware issues at this point. Somewhwere in the charging/power circuit. Any other suggestions?
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
djhurt1 said:
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
Click to expand...
Click to collapse
I have the same exact problem. It started the crazy booting process in my pocket, and I did all the same things you did. Factory reset didn't correct the problem, so I'm think the battery has had a stroke. Sine your problem and my problem are very close to the same time frame, our phones are also probably about the same age, and its a quality control issue. Not bad quality control, just that these batteries were designed to last X number of months or cycles, and probably they died. Too bad, because my E6560 is the very best cell phone I have ever owned. Built like a tank and thank God for that.

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