Nexus 5 freezing, screen acting up, camera unresponsive, WiFi stuck on 'turning on'? - Nexus 5 Q&A, Help & Troubleshooting

Hi all, new member here, so apologies for any mistakes I make.
A friend of mine has passed on to me his Nexus 5 (2013), stating that there were a number of issues he was having with it. After using the device myself for a couple days I can confirm that the following issues are present:
- The screen will sporadically freeze and become unresponsive to any touch input, and the only way to solve this is to lock the device and unlock it again. The time between instances of this is random.
- The screen will occasionally cut to black, but the display is still active (i.e. you can only see the backlight). This happens for a number of seconds before returning to normal on it's own.
- The camera is completely unresponsive/broken (See picture 1 below). Possible loose connection?
- The WiFi is stuck on 'turning WiFi on' in the settings, and stuck at searching for networks in the notification bar(See pictures 2 & 3 below).
The device was dropped at some point in the past, but the damage is typical (See picture 4 below) and I see no immediate reason why this damage should cause these issues in particular, but I'm by no means an expert, hence why I'm here. =) The device has only been dropped one time, and has not suffered any other damage, including water damage.
My first instinct was to boot into recovery mode (where it should be noted that the freezing and display issues I mentioned above didn't occur, leading me to believe it is more of a software issue?) and clear the cache partition, which did not solve the issue, and neither did a full factory reset.
So, with all that being said, what would you guys suggest? Should I try flashing the factory image to see if that works? Rooting? Flashing a custom ROM? Any suggestions would be most appreciated!
If you require any additional information let me know and I'll happily oblige.
Thanks in advance guys!
Picture 1
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Picture 2
Picture 3
Picture 4

It could be the motherboard or screen. You won't know for sure until you replace one or the other.
The wifi chips do fail on the Nexus 5. I a motherboard that also tries to turn on wifi but turns itself off after a few minutes.

audit13 said:
It could be the motherboard or screen. You won't know for sure until you replace one or the other.
The wifi chips do fail on the Nexus 5. I a motherboard that also tries to turn on wifi but turns itself off after a few minutes.
Click to expand...
Click to collapse
My first thought was that it was a hardware issue to begin with, but due to the sporadic nature of the issues (excluding the camera obviously), and the fact that it didn't happen whilst in the recovery menu, I'm more inclined to believe it to be a software issue? I could be wrong of course, I'm just wondering if it's worth flashing the factory image on to see if that solves the issue?

You may as well flash the stock image and see what happens.
The lines showing on the screen does not look like a software issue to me.

audit13 said:
You may as well flash the stock image and see what happens.
The lines showing on the screen does not look like a software issue to me.
Click to expand...
Click to collapse
Those lines are what appear when I open the camera, they're not there otherwise. THAT is almost definitely a hardware issue, granted.

I have a Nexus 5 that has the wifi issue. I flashed a bunch of different Android versions (like Android 7 and 6.0) which none have worked. At one point I opened my Nexus 5 and left it like that for about a month, then afterwards I assembled it back together and the wifi worked for a little bit and then went back to its broken state. I've concluded that it is a hardware issue since data was working fine and was the only way I could get internet on my phone.

xsacter said:
I have a Nexus 5 that has the wifi issue. I flashed a bunch of different Android versions (like Android 7 and 6.0) which none have worked. At one point I opened my Nexus 5 and left it like that for about a month, then afterwards I assembled it back together and the wifi worked for a little bit and then went back to its broken state. I've concluded that it is a hardware issue since data was working fine and was the only way I could get internet on my phone.
Click to expand...
Click to collapse
Hmm. I have to be be honest after looking online it appears that wifi failure is a somewhat common issue on the Nexus 5 devices. It has to be a hardware based problem it would seem.
Thanks for letting me know, I appreciate your input. =)

Related

[Q] Everything on my note 10.1 screen looks like a film negative

My 2 1/2 year old son was playing with my Galaxy Note 10.1 tablet and seems that he change some settings on the tablet because everything (wallpaper to widgets to apps) all look like film negatives. Even Youtube videos have that effect. How do I get it back to the regular look? Do I just do a factory reset or is there other steps that I can go through without having to do the factory reset?
Thanks in advance for the help!
Go to Settings > Accessability and uncheck Negative colours.
clee290 said:
Go to Settings > Accessability and uncheck Negative colours.
Click to expand...
Click to collapse
Thank you so much. I am still trying to learn all the functions of the note 10.1. Now I can go to bed :laugh:.
No problem, glad to have helped
If you like to use it often, for any reason, there is a widget "negative colors", it's one click instead of going through settings.
Possible issues causing color inversion.
I see that this thread is almost 3 years old, but I wanted to offer some possible explanations and solutions to this issue.
There are 4 problems that can cause the colors on the Galaxy note 10.1 to become inverted or distorted. Settings, LCD flex cable, Display drivers, and the LCD itself.
First check settings (Settings>Accessibility>Negative Colors) and ensure that this is disabled (box unchecked).
If this hasn't solved the issue, then carefully open the back panel of the device, and ensure the the LCD flex cable is connected properly. YouTube has several instructional videos available.
If the issue persists, then perform a back-up and restore to factory settings. This will reinstall the display drivers.
Lastly, if all the above has not solved the issue, then replace the LCD or contact your local repair facility.
Anything beyond these would indicate a problem on the mother board.
I hopes this helps someone out there save time and money.
ICDT Technologies said:
I see that this thread is almost 3 years old, but I wanted to offer some possible explanations and solutions to this issue.
There are 4 problems that can cause the colors on the Galaxy note 10.1 to become inverted or distorted. Settings, LCD flex cable, Display drivers, and the LCD itself.
First check settings (Settings>Accessibility>Negative Colors) and ensure that this is disabled (box unchecked).
If this hasn't solved the issue, then carefully open the back panel of the device, and ensure the the LCD flex cable is connected properly. YouTube has several instructional videos available.
If the issue persists, then perform a back-up and restore to factory settings. This will reinstall the display drivers.
Lastly, if all the above has not solved the issue, then replace the LCD or contact your local repair facility.
Anything beyond these would indicate a problem on the mother board.
I hopes this helps someone out there save time and money.
Click to expand...
Click to collapse
I'd like to thank you for this post. I was having issues with the color calibration and artifacting on my note that started one day for no reason. I followed the troubleshoot order you have posted here and found out the LCD connector had worked its way loose. So I split the case and re-sat the connector and now everything works great. Thanks for saving the $100 screen replacement cost.
Most Sincerely,
A poor college student
color issue after screen off
My Note 10.1 2014 (P605) is ruining smoothly for 3.5+ years without much trouble. Now, it's screen is giving some color issue. Tab boots fine and colours shown correctly. Once screen is off, it start to invert (not sure whether the correct word) colours. Later I observed screen not switching on but accepting touch commands.
I tried color invert setting, it seems not effective. Flex cable was not loose but sometimes reconnecting resolved temporally. Re-flashed the OS but issue came up after few days. This may seems like screen fault, but screen working fine at boot till screen off.
Does anyone have similar experience or advice to help me out.
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udeshjr
This is Not the forum for your Note 2014 P605 model .
I have the same problem but I don’t have the solution. The color is ok when I turn it on after the tablet power off but the second on the colors turn To light red

[Q] Changed the main flex ribbon cable and its panel, touch screen error.

Hi,
My wifi and bt modules didn't work for the past two months, and after searching trough the Q&A forums, I came to the conclusion that I have to change the ribbon cable, perhaps thats the problem.
So, I've ordered the panel, and it arrived yesterday, it was this piece:
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I've swapped it with the old panel, phone fired up nicely, I even saw the BT connections logo appear on the status bar. Yay.
But.
The touch screen doesn't register my touches anywhere on the screen. I've checked the connections, everything connects good.
I've dismissed the idea of a faulty digitizer, since before the ribbon cable/panel switch, everything was working as it's supposed to be.
I'm fully out of ideas, so I'm doing these steps as a last resort: (I'm currently at the third step)
1. Discharge the phone all the way (until it shuts down).
2. Remove the battery and press the power button (as if you were trying to turn the phone on).
3. Leave the phone without the battery overnight (or for at least an hour).
4. Put the battery back and charge the phone without touching the screen.
Make sure you don't touch the screen whenever you're charging, until the issue disappears. This should happen within 2-3 days. If the problem persists, you ether did something wrong, or (as explained above) you have a different issue... Most common related problem is a faulty digitizer.
(source: http://forum.xda-developers.com/showthread.php?t=1239238)
Click to expand...
Click to collapse
If this fails, the last option I see could be this: http://forum.xda-developers.com/showthread.php?t=1360638 (thank god I have a backup)
Please note, that I've tried the responsiveness of the screen with both with and without the battery cover installed, so I've dismissed the little silver pin as the issue. And as I said the touch screen was fully working before the cable/ribbon swap. Touch doesn't even work in recovery.
So (after a long intro), my question would be, does anyone have any ideas, what could be wrong? TBH, I don't want to buy a new digitizer (even if thats the issue), because I don't want to spend any more $ on this phone (bought a new battery, battery door, some misc stuff)
PS:
I haven't changed anything software/firmware wise during/before/after the swap.
Current setup is:
ROM: latest android1234567 CM11
Kernel: Sultans r53, slight undervolt, slight underclock
Recovery: TWRP
S-OFF
Thanks in advance!
borgwarrior said:
Hi,
My wifi and bt modules didn't work for the past two months, and after searching trough the Q&A forums, I came to the conclusion that I have to change the ribbon cable, perhaps thats the problem.
So, I've ordered the panel, and it arrived yesterday, it was this piece:
I've swapped it with the old panel, phone fired up nicely, I even saw the BT connections logo appear on the status bar. Yay.
But.
The touch screen doesn't register my touches anywhere on the screen. I've checked the connections, everything connects good.
I've dismissed the idea of a faulty digitizer, since before the ribbon cable/panel switch, everything was working as it's supposed to be.
I'm fully out of ideas, so I'm doing these steps as a last resort: (I'm currently at the third step)
If this fails, the last option I see could be this: http://forum.xda-developers.com/showthread.php?t=1360638 (thank god I have a backup)
Please note, that I've tried the responsiveness of the screen with both with and without the battery cover installed, so I've dismissed the little silver pin as the issue. And as I said the touch screen was fully working before the cable/ribbon swap. Touch doesn't even work in recovery.
So (after a long intro), my question would be, does anyone have any ideas, what could be wrong? TBH, I don't want to buy a new digitizer (even if thats the issue), because I don't want to spend any more $ on this phone (bought a new battery, battery door, some misc stuff)
PS:
I haven't changed anything software/firmware wise during/before/after the swap.
Current setup is:
ROM: latest android1234567 CM11
Kernel: Sultans r53, slight undervolt, slight underclock
Recovery: TWRP
S-OFF
Thanks in advance!
Click to expand...
Click to collapse
I've the same problem also replaced the cable/ribbon. I've tried everything software related.

Auto-rotation not working

Hello, everyone!
Yesterday I discovered that my device doesn't detect its own orientation. It was after I tried to record a video and it came out vertical. I thought it was a ROM bug (since I was using the CyanogenMod nightlies), but I flashed with RSD Lite (cleanly) both 5.0.1 and the latest 6.0 ROMs and it still doesn't work. Sensor apps detect changes in the numbers when I move the device, though. I haven't dropped my Moto MAXX, and I always use it with a case...
Is there any way to recalibrate the sensors or something? I can provide any information or log if you tell me how to grab them.
Thanks!
Okay, this is REALLY weird. After a whole afternoon believing it was something software-related, I gently hit my device against the table three or four times and now it rotates correctly...
Shooting Star Max said:
Okay, this is REALLY weird. After a whole afternoon believing it was something software-related, I gently hit my device against the table three or four times and now it rotates correctly...
Click to expand...
Click to collapse
A hammer would have fixed with just one tap.
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ChazzMatt said:
A hammer would have fixed with just one tap.
Click to expand...
Click to collapse
I was kind of desperate about the matter, probably I would have gone with the hammer option if the table hits hadn't worked.
By the way, and following my original post, is the gyroscope a mechanical thing? Or is it electrical?
Shooting Star Max said:
I was kind of desperate about the matter, probably I would have gone with the hammer option if the table hits hadn't worked.
By the way, and following my original post, is the gyroscope a mechanical thing? Or is it electrical?
Click to expand...
Click to collapse
It's the accelerometer.
Here's an issue Samung had with the Galaxy S6 at launch a year ago:
Samsung confirms screen-rotation problem with some Galaxy S6 Edge phones
http://www.computerworld.com/articl...-problem-with-some-galaxy-s6-edge-phones.html
Some Edge users have raised various theories about what causes the problem. One theory is that Samsung's fast-charging cord fried the chip that controls the accelerometer sensor, which affects rotation of images on the display. Another theory is that certain apps on the Edge — either third-party or pre-installed apps — have not been updated sufficiently to be compatible with recent minor Android OS updates. That lack of compatibility could somehow restrict the software controlling auto-rotation.
A Samsung technician on the 800-support line told Computerworld that users affected by the auto-rotate problem are being asked to test the faulty device by first going to "safe mode" to allow the phone to operate without third-party apps loaded by the user. If the problem persists after that test, the users are then asked to try a "hard key re-set" of the phone, which basically wipes all personal data and contacts and initiates a factory reset upon a reboot of the phone. The technician said personal data can first be stored to a remote backup location through the Samsung Kies or Samsung Smart Switch applications.
The technician didn't indicate what Samsung might do if the hard key re-set fails to fix the auto-rotate problem. A Samsung tech will walk users through the various steps required to perform the tests or Samsung can do the tests remotely.
The Samsung technician's course of action seems to indicate the problem is related to incompatible software, not hardware, but Samsung is not saying officially what the cause or the solution may be.
An Edge user named "IDOG" reported early Wednesday at Android Forums that he may have found the culprit. He said the rotation problem occurred when using the third-party Nova Launcher, but not when using TouchWiz, which is Samsung's own front-end touch interface. Nova Launcher, a third-party Android app by TeslaCoil Software, replaces a user's home screen with one that is customizable.
IDOG said Nova Launcher has so far worked fine after he uninstalled it and then re-installed it without borrowing any of the settings from his prior install of the launcher.
As a result of IDOG's field work, in theory, something as seemingly insignificant as user settings inside a third-party app could be part of Samsung's problem with some Edge screens not rotating properly
Click to expand...
Click to collapse
None of those seems to fit with what happened. Well, let's hope it stays functional. Thanks.

Redmi 9A touchscreen issue

Hi, i have redmi 8 and it have same problem when i gaming or just surfing on the web the touchscreen freezes like video after locking and unlocking phone it works well how can i fix it pleasee help

			
				
Is There Any Solution
I am also having the same problem
Guys any settings for redmi 9a phones to get smooth
I feel like this only happens when the phone is overworking, so that makes me think software issue, but it gets fixxed if you press harder in the midle of the top hlf of the screen, and that points to hardware.
anyone knows if this would get fixxed installing arow os?
Yup the problem the same but i was playing a game and the screen touch didn't work and somehow i manged to turn off lock orientation from notification settings
Añd boom the touch was normal
But i don't know it will stuck again or not
Guys I Just Clicked On The Red One I have circled (i.e it's in below screenshot i have send )Multiple Times Until The Turn On Miui Optimization Button Appers Below In The Black Ones I Have Circled I Just Turned It Off And Used For Some Time And The Problem ReAppeard Again I Turned On The Miui Optimization Using Same Method The Problems Were Fixed Haven't Seen The Touch Stuck Problem Appear While Playing Games For Now Oh And Guys The Options Is In Your Developper Settings In Your Xiaomi phone.
Hope It Helps all of you
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succesfully installed ArrowOS, this issue is still there but its a lot less annoying since the ROM is hella faster so if it gets stuck I just turn off and on in les than 5 seconds that it takes me to put my password, I read in the comments of the video OP posted that on OFW magisk can fix it, Ill try that now.
[email protected]*% said:
Guys I Just Clicked On The Red One I have circled (i.e it's in below screenshot i have send )Multiple Times Until The Turn On Miui Optimization Button Appers Below In The Black Ones I Have Circled I Just Turned It Off And Used For Some Time And The Problem ReAppeard Again I Turned On The Miui Optimization Using Same Method The Problems Were Fixed Haven't Seen The Touch Stuck Problem Appear While Playing Games For Now Oh And Guys The Options Is In Your Developper Settings In Your Xiaomi phone.
Hope It Helps all of youView attachment 5758991
Click to expand...
Click to collapse
I did'nt believe it would do the trick, but it seams it did =) 1hour intensive use with a lot of cpu/gpu/ram load, not a single hang.
I'll write here if the hang occurs again. Maybe too soon, but in case it works "Thank you"
EDIT : WROTE TOO FAST, HANG STILL THERE
Ivan.Adriazola said:
succesfully installed ArrowOS, this issue is still there but its a lot less annoying since the ROM is hella faster so if it gets stuck I just turn off and on in les than 5 seconds that it takes me to put my password, I read in the comments of the video OP posted that on OFW magisk can fix it, Ill try that now.
Click to expand...
Click to collapse
New update, arrowOS has a function which let's you turn off the phone and if you turn it on again fast enough it doesn't asks you for the password, its also fast enough that its almost unnoticeable, for gaming it wouldn't work but for day to day use its great, and let's be honest this phone was never meant to be used gaming anyway.
I also tried rooting and using magisk to install the magisk module of touchscreen by weareravens, I did notice an improvement, but its definitely still there, I think that's it folks, annoying but unsolvable.
I highly recommend installing ArrowOS its infinitely better, you do lose a couple functions like WiFi hotspot, and google drive access from applications( although I'm 70% sure I installed Gapps wrong) and the ability to use some of the banking apps ( I may have lost this when I rooted, I didn't check before and I think I could use them if I really wanted). It may sound like a lot, but honestly those are all the critics I can give, everything else is better on ArrowOS.
I have found a solution that has worked better than any other thing, you need root acces.
Touchscreen Issues
Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the...
forum.xda-developers.com
Iheve tested it just for a couple hours but my issue happened when the phone was overworking itself and I have tried to force this issue for a while and nothing, the touchscreen is still working flawlessly, Ill try to update you all on if it worked or not
This problem is because this device is low budget and not for performance

Note 10 Lite's screen stops working after some time

I've had a Galaxy Note 10 Lite for some time now and it started displaying this behaviour where the screen stops working after some time of the phone being on.
There's no apparent connection to how hot the phone is.
I've also re-sat all the straps and cables and cleaned them with isopropyl alcohol.
Sometimes during use, I'll see some quick greenish/purple-ish glitches on the screen. But, apart from that, it'll look amazing the whole time.
Also, sometimes, as I use it, the screen will freeze during whatever is happening on the screen and the image will refresh if I press it down on the 2/4 area from the top down.
Then, if I leave the phone for a few minutes with the screen either on or off, I could come back to it being unresponsive. At first, I thought it was turning off. But if I press the screenshot buttons, it'll vibrate and save the screenshot that I'll be able to see after I soft reset the phone back to life (it'll reboot by itself from time to time, though).
The time it takes for it to "die" varies from seconds to minutes to hours. But it's become unreliable and had to buy a new phone.
I thought about replacing the screen, but it costs as much as a new phone here in Brazil.
What I'm thinking is maybe there's some cable or something I could access on the screen to inhibit this behaviour.
Can anyone help me out with insights?
Cheers,
Uriel
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Try in safe mode.
Clear system cache.
Try a hard reboot.
Any uncased drops or water exposure?
Just tried safe mode and the screen started all messed up, with elements that should be organised scattered all over it.
Now... I'm soft rebooting it and it goes straight to a dark screen after showing the Samsung logo.
I was going to try clearing the cache next, but now I need to get access back to the system.
I've done a hard reboot to no avail.
It was exposed to water years ago, which resulted on a screen issue that was fixed by Samsung by replacing it.
Ok. I got safe mode successfully activated now. I'll give it time but I don't feel too optimistic about it.
urieljabes said:
Just tried safe mode and the screen started all messed up, with elements that should be organised scattered all over it.
Now... I'm soft rebooting it and it goes straight to a dark screen after showing the Samsung logo.
I was going to try clearing the cache next, but now I need to get access back to the system.
I've done a hard reboot to no avail.
It was exposed to water years ago, which resulted on a screen issue that was fixed by Samsung by replacing it.
Click to expand...
Click to collapse
May have water damaged ribbon cable contacts, or water damage on the mobo is now showing up; corrosion never sleeps. Maybe another display failure. Maybe a loose cable; carefully inspect all display cables on both ends and their sockets. A failed ribbon cable.
Finally a corrupted rom or user data partition.
These phones are relatively inexpensive now, even new ones can still be had. The N10+ be an upgrade if you like it. If repair doesn't work you have other options.
The newer Samsung's suck. This generation of Notes was the zenith for Samsung and the Note... in my opinion. I have two N10+'s and they run like bats out of hell. Solid, well built, work horses that just keep running. This one in my hand has over 8k hours on it, looks, feels and runs like it's new with one battery replacement. Zero display flaws, current load is over 2 yo, still fast and stable with minimal maintenance. That's what these phones are capable of.
urieljabes said:
Ok. I got safe mode successfully activated now. I'll give it time but I don't feel too optimistic about it.
Click to expand...
Click to collapse
Never know, could be a 3rd party app.
So, this happened. And it rebooted right after I stopped recording.
Yeah looks like the display but you won't know what it is without opening it up.
Don't think a factory reset or reflash will help... I could be wrong.
blackhawk said:
Yeah looks like the display but you won't know what it is without opening it up.
Don't think a factory reset or reflash will help... I could be wrong.
Click to expand...
Click to collapse
Yep. I'm pretty sure it's a hardware issue.
I don't know how to get access to the other end of the ribbons that go into the screen, though. I'll see what I can do.
Cheers!
urieljabes said:
Yep. I'm pretty sure it's a hardware issue.
I don't know how to get access to the other end of the ribbons that go into the screen, though. I'll see what I can do.
Cheers!
Click to expand...
Click to collapse
Watch some tear down vids. Have the right tools and take your time. With used ones going for a couple hundred that's another option.
I'm surprised how well my N10+ has held up, it's always cased. Water exposure is a killer. Even if it's IP68 rated, keep it away from water, especially salt water.
I hope is the backlight issue on the logic board

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