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Hi all!
When I bought my Gear 2 Neo to use with my HTC One M8, I knew it was not officially supported, but I read some encouraging posts here on XDA, so I decided to give it a go. So far, my overall experience has been completely dreadful:
Battery Life! When I saw 30% per hour drain on my Gear 2 (with not too much of "display on" time), I thought I've got a defective device. However, things came immediately back to normal when I disconnected the Gear from the phone. Did anyone else have such experience? Solved, issue with the specific custom ROM.
Using in conjunction with Bluetooth earpiece is a complete nonsense. I don't want to receive calls on the Gear when I have the earpiece connected to the phone. But guess what, you can't have them connected at the same time! WTF?
Where are the apps? All pre- and post-release materials suggested Gear 2 comes with plenty of useful apps, but where are they? I'm particularly interested in Runtastic, but, according to their Facebook page, their Gear 2-compatible app hasn't been released yet, and no ETA so far. Runtastic claims Samsung didn't ask if their app was available before putting its name on the press release. WTF?
No alarm functionality on the watch itself without a need in the phone, and non-Samsung phone alarm doesn't get propagated to the Gear.
I'd really appreciate if other Samsung and non-Samsung phone users could share their experiences with regards to the areas above.
Thanks!
mpogr said:
Hi all!
When I bought my Gear 2 Neo to use with my HTC One M8, I knew it was not officially supported, but I read some encouraging posts here on XDA, so I decided to give it a go. So far, my overall experience has been completely dreadful:
Battery Life! When I saw 30% per hour drain on my Gear 2 (with not too much of "display on" time), I thought I've got a defective device. However, things came immediately back to normal when I disconnected the Gear from the phone. Did anyone else have such experience?
Using in conjunction with Bluetooth earpiece is a complete nonsense. I don't want to receive calls on the Gear when I have the earpiece connected to the phone. But guess what, you can't have them connected at the same time! WTF?
Where are the apps? All pre- and post-release materials suggested Gear 2 comes with plenty of useful apps, but where are they? I'm particularly interested in Runtastic, but, according to their Facebook page, their Gear 2-compatible app hasn't been released yet, and no ETA so far. Runtastic claims Samsung didn't ask if their app was available before putting its name on the press release. WTF?
No alarm functionality on the watch itself without a need in the phone, and non-Samsung phone alarm doesn't get propagated to the Gear.
I'd really appreciate if other Samsung and non-Samsung phone users could share their experiences with regards to the areas above.
Thanks!
Click to expand...
Click to collapse
Wow that's a lot. Let's see if I can come up with some answers..
1. I hear that battery drain is a known bug when connected to the HTC one. Not sure why it happens but it's been reported for mostly that device.
2. I'm pretty sure in order to use the Bluetooth earpiece with the Gear you need to connect the gear to your phone, go into Settings on your Gear 2, Go into Bluetooth, and connect it there so instead of having both attached to the phone, you have it Phone>Gear>Bluetooth (IE NOT Bluetooth>Phone<Gear|)
3. Samsung Apps store is not available on NON Samsung devices.
4. This is true and many people are looking for a fix. Nothing can be changed right now.
CarbonWyre said:
Wow that's a lot. Let's see if I can come up with some answers..
1. I hear that battery drain is a known bug when connected to the HTC one. Not sure why it happens but it's been reported for mostly that device.
Click to expand...
Click to collapse
Strange indeed. Could be related to the Sense flavour of BT stack. I have a spare Google device (Galaxy Nexus), will try the Gear with it to see if the battery drain issue is cured.
CarbonWyre said:
2. I'm pretty sure in order to use the Bluetooth earpiece with the Gear you need to connect the gear to your phone, go into Settings on your Gear 2, Go into Bluetooth, and connect it there so instead of having both attached to the phone, you have it Phone>Gear>Bluetooth (IE NOT Bluetooth>Phone<Gear|)
Click to expand...
Click to collapse
According to the process described here, the audio device needs to be paired with the phone and not the Gear, while the Gear is somehow able to make the phone switch between the phone audio coming through it to the earpiece. There is also this video describing how it works from the user perspective.
Unfortunately, it doesn't work this way with my HTC One M8. It looks like it uses ONLY the "Phone Audio" profile while connected to the Gear, which effectively disables any other device relying on the same profile (e.g. the earpiece) to connect to the phone. If, nevertheless, you force the phone to connect to the earpiece, the Gear gets disconnected. I suspect, on Samsung devices, a different BT protocol (probably BLE) is used for communicating to the Gear, so it can stay connected to the phone while the "Phone Audio" is taken by another device. This could also explain the power drain above, as BLE is supposed to be much more energy efficient. The question is, of course, how to make HTC One to use it (BLE is obviously supported by the device).
It is possible to connect my earpiece to the Gear, but only as media device (my earpiece supports this profile as well). In that case it can be used for listening to music played on the Gear. But it doesn't help in the phone call scenario. In any case, the "transfer to earpiece" operation described in both tutorials (you can see the corresponding icon on the right side of the Gear screen in the video above) is not available, no matter if the earpiece is paired to the phone or paired/connected to the Gear directly (the icon is greyed out).
Again, I'll try to put a custom BLE-enabled ROM on my Galaxy Nexus (standard ROMs don't enable BLE on that device, despite the fact the hardware is present) to see if it behaves any differently.
CarbonWyre said:
3. Samsung Apps store is not available on NON Samsung devices.
Click to expand...
Click to collapse
This is true, but there are good people around who can make them available for outsiders like us... The problem is Runtastic app for Gear 2 or Fit (not to be confused with Gear 1) is not available yet, according to Runtastic themselves, and no ETA so far. This is despite Samsung press releases. Had I known this before buying my Gear, I would have given it second thought...
CarbonWyre said:
4. This is true and many people are looking for a fix. Nothing can be changed right now.
Click to expand...
Click to collapse
This is particularly annoying. What I really don't understand is why any other app notifications do get to the Gear, but alarms (even from 3rd party apps) don't. I'm completely baffled by that!
I have my gear connected to my HTC m7 and I got three days of battery out of a single charge
Sent from my HTC One using Tapatalk
thesparky007 said:
I have my gear connected to my HTC m7 and I got three days of battery out of a single charge
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Is that w/the GEAR2/NEO or,w/the original GALAXY GEAR?
KOLIOXDA said:
Is that w/the GEAR2/NEO or,w/the original GALAXY GEAR?
Click to expand...
Click to collapse
gear 2 neo
thesparky007 said:
gear 2 neo
Click to expand...
Click to collapse
THX,that's encouraging to hear. :good:
One thing I've noticed w/my M8 & GEAR FIT:
If I'm not using the FIT (leave @ home etc...., out of range), the battery life takes a little bit of a hit. Otherwise, yesterday for example, battery life was stellar, still @ 50% after 18 hrs of total phone on-time.
Apparently, the FIT MANAGER app cannot be force closed, only disabled, so, I'll just do that when not using the FIT.
As for the GEAR MANAGER (for GEAR/GEAR2/NEO) it can be force closed.
So,I'm remaining optimistic regarding battery life once my GEAR2 arrives, especially since such is a YMMV, not only w/this discussion, but battery life in general.
KOLIOXDA said:
THX,that's encouraging to hear. :good:
One thing I've noticed w/my M8 & GEAR FIT:
If I'm not using the FIT (leave @ home etc...., out of range), the battery life takes a little bit of a hit. Otherwise, yesterday for example, battery life was stellar, still @ 50% after 18 hrs of total phone on-time.
Apparently, the FIT MANAGER app cannot be force closed, only disabled, so, I'll just do that when not using the FIT.
As for the GEAR MANAGER (for GEAR/GEAR2/NEO) it can be force closed.
So,I'm remaining optimistic regarding battery life once my GEAR2 arrives, especially since such is a YMMV, not only w/this discussion, but battery life in general.
Click to expand...
Click to collapse
I was quite surprised and satisfied with it as well!
I downloaded the sdk and was able to view the log of the gear and I can see there are a lot of errors for s health and other samsung services so if official support comes through from samsung, id imagine battery life will get better.
OK, reading all the replies, it is apparent nobody else has the same kind of dreadful battery life. So it must be the custom M8 ROM I'm using (Insert Coin). I'm going to reflash a different one (will try Android Revolution HD, as this one is supposed to be as close as possible to stock) and see how it behaves.
I did try flashing a BLE-supporting ROM to my old Galaxy Nexus, but it couldn't connect to the Gear. The Gear Manager was stuck forever while attempting to connect.
OK, with Android Revolution HD 5.0 for HTC One M8 the battery life is MUCH better, I think it'll stretch to 2-3 days the way it's going now. So one annoyance is solved.
However, the others are still pending resolution. The one I'm particularly annoyed by is the issue with Bluetooth earpiece. I just can't use the Gear if I have to answer the phone on it or on the phone, as I've been using Bluetooth earpieces for the last 12 years (since they appeared on the market more or less) and don't see myself changing it just because of this Gear stupidity. I'm investigating possible solutions (e.g. using Tasker or similar apps). Will post results here.
Another update, just found what seems to be a perfect way around the Bluetooth earpiece problem. A combination of Tasker and Secure Settings allows me to switch from Gear to my earpiece on incoming or outgoing call and then back to Gear when the call is finished. Seems to be working very smoothly! At least now I can wear the Gear throughout my workday and handle phone calls normally.
Looking for resolving other outstanding issues, the next most pressing one is alarm notifications.
Hoping to get working Runtastic when the company releases the app.
Last, having all these health functions (sleep tracker/pedometer/HR) and not being able to use them on the phone is pretty annoying. Hoping to get S Health eventually working on non-Samsung phones...
have anyone try the gear 2 with xpeira z1 or z2
iread in some website that the z ultra is work
but ineed the z1 or z2
can someone try it
bluetooth switching
mpogr said:
Another update, just found what seems to be a perfect way around the Bluetooth earpiece problem. A combination of Tasker and Secure Settings allows me to switch from Gear to my earpiece on incoming or outgoing call and then back to Gear when the call is finished. Seems to be working very smoothly! At least now I can wear the Gear throughout my workday and handle phone calls normally.
Looking for resolving other outstanding issues, the next most pressing one is alarm notifications.
Hoping to get working Runtastic when the company releases the app.
Last, having all these health functions (sleep tracker/pedometer/HR) and not being able to use them on the phone is pretty annoying. Hoping to get S Health eventually working on non-Samsung phones...
Click to expand...
Click to collapse
hi may i know which tasker application did u use to resolve this?
thanks
---------- Post added at 03:46 AM ---------- Previous post was at 03:37 AM ----------
dericion said:
hi may i know which tasker application did u use to resolve this?
thanks
Click to expand...
Click to collapse
btw i m using xperia z ultra
mpogr said:
Another update, just found what seems to be a perfect way around the Bluetooth earpiece problem. A combination of Tasker and Secure Settings allows me to switch from Gear to my earpiece on incoming or outgoing call and then back to Gear when the call is finished. Seems to be working very smoothly! At least now I can wear the Gear throughout my workday and handle phone calls normally.
Looking for resolving other outstanding issues, the next most pressing one is alarm notifications.
Hoping to get working Runtastic when the company releases the app.
Last, having all these health functions (sleep tracker/pedometer/HR) and not being able to use them on the phone is pretty annoying. Hoping to get S Health eventually working on non-Samsung phones...
Click to expand...
Click to collapse
Could you please do a step-by-step guide on this mate? Just like me, there are many of us non Sammy users who are facing the same dilemma. Cheers.
HTC M8 & Gear2
HTC ONE M8 and Gear2 neo
flyguye said:
Could you please do a step-by-step guide on this mate? Just like me, there are many of us non Sammy users who are facing the same dilemma. Cheers.
HTC M8 & Gear2
Click to expand...
Click to collapse
So does anyone have a doc'd process and prerequisites on how to make these two devices even work. I have seen countless youtube videos with people walking through what the thing does and even paired to a htc one m8. I have done all the side loading of the APK's etc. Staging stuff where they suggested and so on. Still coming up with it not working. There is some magic that I am missing some where.
so far I have done:
Installed the Stubpak.apk one by one. Then installed Gear Manager, The phone see's that gear2 then pops up a Parsing Error and goes into the gear manager app pairing screen for ever. Nothing happens after that.
If anyone can shed some light that would be great.
Thanks in Advance.
how do you do it?
mpogr said:
Another update, just found what seems to be a perfect way around the Bluetooth earpiece problem. A combination of Tasker and Secure Settings allows me to switch from Gear to my earpiece on incoming or outgoing call and then back to Gear when the call is finished. Seems to be working very smoothly! At least now I can wear the Gear throughout my workday and handle phone calls normally.
Looking for resolving other outstanding issues, the next most pressing one is alarm notifications.
Hoping to get working Runtastic when the company releases the app.
Last, having all these health functions (sleep tracker/pedometer/HR) and not being able to use them on the phone is pretty annoying. Hoping to get S Health eventually working on non-Samsung phones...
Click to expand...
Click to collapse
Hi I'm new to tasker just wondered what the steps were to make it do this phase thanks so much
I tested on HTC One X running CM 11. Battery drain is like 40-50% in 6 hours.
fibs said:
I tested on HTC One X running CM 11. Battery drain is like 40-50% in 6 hours.
Click to expand...
Click to collapse
Have a look at this thread.
matthot69 said:
Hi I'm new to tasker just wondered what the steps were to make it do this phase thanks so much
Click to expand...
Click to collapse
Have a look at this thread.
mpogr said:
Have a look at this thread.
Click to expand...
Click to collapse
Hmm I thought your "solution" was a different custom ROM? Even if I sync an account with few (10) contacts it's the same issue for me...
dlog_system only shows Power Manager messages all day e.g.
06-04 13:05:36.359 303 303 I POWER_MANAGER: core.c: default_trans(1381) > S_LCDOFF -> S_SLEEP : check fail
So I have been struggling with this since opening day!
When the watch is connected to my 6P (and my Nexus 6 before that - which was not Marshmallow) I can answer and make calls from the phone, but the audio and mic always default to the watch. This is super annoying. Verizon sent me a new watch which does the same. Samsung says it's a Marshmallow problem. Google says its a Huawei problem. And they send me back to Verizon.
So, what I have resorted to is waiting for the call to connect and then on the phone override the BT audio to handset prior to talking. What a hassle!
If you override the BT audio on the phone's BT setting for the S2, then you are no longer given the option to take the call on the S2 (of course).
Anyone have a similar experience? What to do next?
I have the same exact problem with the S2 3G paired with the Nexus 6P. I unchecked phone audio in the phones bluetooth settings but as you said, it disables the option to use the S2 as a phone. Hope there is a solution soon.
Seems to not be fully compatible with marshmallow yes
I have this issue as well. Also when I make a call with my phone (Nexus 6) the call is always completed on the watch via Bluetooth connection. I have to switch back to the phone on the watch during the call.....
Sent from my Nexus 6 using XDA Free mobile app
Update - Sammy Boo
Spoke with Samsung again. I thought the Gear Manager update yesterday would fix this - no deal!
Samsung is now claiming this is a software upgrade with the Gear S2 and is intentionally programmed functionality! Really?
I requested an escalation to their development team as a software enhancement to revert to prior functionality - they assured me that would happen, and they'll send me a notification from their team; problem is, they did not take any of my contact info!
I'm having an issue with CM13 on a Note 4 with a Gear S2. I changed the build.prop from Samsung to HTC to allow the Gear app to function (it doesn't like CM on Samsung phones) and all seemed well. When I try to click send to take a call, nothing happens. When I receive a call I only have the option to reject it from my watch. My watch is not activated, I don't need 2 numbers.
After spending hours on the phone with Verizon and Samsung I flashed a TW based rom and calls instantly worked. I'm pretty happy with my CM rom and I'd like to find a way to get it to work with that rom.
Did this ever get resolved?
I had Samsung Gear S2 with my Note 7 and life was awesome! Then tragedy struck and my life with a good phone is put on hold for at least 6 months, until the S8 series releases in Feb?/March?/April? of 2017. Until then, I decided to limp along with a somewhat cheaper Nexus 6P. The problem is, it throws all my incoming calls over to my Gear S2 instead of picking up on the phone handset. I then have to choose the drop down option to use my handset instead. This is NOT the intended operation. If I wanted to answer the call on my watch, I would answer it on my watch. I don't want to answer on my phone and then have my watch pick up. There is no way that I have found to correct this. This is terrible functionality for an otherwise very promising piece of technology (the watch, no the phone).
I have the same issue on 6p on ATT. What I normally do is like said above is uncheck the Bluetooth handset under Bluetooth settings. Then just turn call forwarding on..Therefore when I want to take calls on the watch I just wait about an extra 10secs. Or of course answer on the phone.
BTW when i had a samsung S6 this was not an issue...
Ok I want a watch I can receive calls from and I tried the Gear S2 and the battery life was horrible and from what researching the only other option that has phone capabilities is the LG Watch Urbane 2nd Edition. I was going to get the W200 version even though im on AT&T.
QUESTIONS:
1) Is there any more wearables that have a sim card I can receive and make calls without my phone being around in case I forgot it at home.
2) I have a Nexus 6 and will have to use the call forwarding instead of AT&T NumberSync like it did for the Gear S2 anyone have trouble with it?
3) I love Google hows it run on the wearable and is a good watch for the $$$...
Thanks!
Oxicottin said:
Ok I want a watch I can receive calls from and I tried the Gear S2 and the battery life was horrible and from what researching the only other option that has phone capabilities is the LG Watch Urbane 2nd Edition. I was going to get the W200 version even though im on AT&T.
QUESTIONS:
1) Is there any more wearables that have a sim card I can receive and make calls without my phone being around in case I forgot it at home.
2) I have a Nexus 6 and will have to use the call forwarding instead of AT&T NumberSync like it did for the Gear S2 anyone have trouble with it?
3) I love Google hows it run on the wearable and is a good watch for the $$$...
Thanks!
Click to expand...
Click to collapse
Hello,
1)There is also the Finow X5 with 3G, lots of info. on this forum and youtube. Around $140,-
2) I have the W200 in Europe and use that also without any problem.
3)I like the watch, although i wasn't into smartwatches until this one. I think it's worth the money, but that's a matter of opinion.
Regards.
Is the Finow X5 the other only one? I have searched everywhere for other watches that have sim cards or 3g,4g or lte and onle came up with the two. Thanks for the reply!
Hello,
I have no idea. maybe some unknown brands.
But i think we will see some more in the next couple of months.
Regards.
Battery Life
Oxicottin said:
Ok I want a watch I can receive calls from and I tried the Gear S2 and the battery life was horrible and from what researching the only other option that has phone capabilities is the LG Watch Urbane 2nd Edition. I was going to get the W200 version even though im on AT&T.
QUESTIONS:
1) Is there any more wearables that have a sim card I can receive and make calls without my phone being around in case I forgot it at home.
2) I have a Nexus 6 and will have to use the call forwarding instead of AT&T NumberSync like it did for the Gear S2 anyone have trouble with it?
3) I love Google hows it run on the wearable and is a good watch for the $$$...
Thanks!
Click to expand...
Click to collapse
I'm not sure what you considerable horrible battery life for a watch being used as a phone, but I have the W200A and used it for a call that lasted probably around 30 minutes or so. The call was long enough that it said that my watch was reaching max temperature or something and suggested that I end the call. At the conclusion I'd say I'd discharged at least 20% of my battery on that call. It stands to reason that it's more meant to have brief conversations given the size of the accessory and available volume for battery. On the upside I was informed that the call was crystal clear (and far better than my iPhone in a Lifeproof case).
I'd be surprised if any watches have great battery life when actively using it as a phone, although mine is always connected to cellular (and on standby to take calls) as well as connected to Numbersync and I can get about 15 hours - a full day - using it normally.
I cant connect to NumberSync because I have a Nexus 6 and its not supporting HD Voice on AT&T. Im going to have to forward my calls like i did on the Gear S2. I mainly like the ability to recieve my texts and emails while im at work since im not allowed to carry my phine but I can wear a watch so there is an advantage and the calling is a plus but wont grt used much.
After messing around looking at reviews for the Ubane 2 I ran into another watch that took a sim card KingWear KW88 SLEEK then from there the Chinese market of watches started popping up like crazy with cameras and as much crap as you can fit on a watch I guess you get what you pay for and the quality was horrible and went down hill so I'm going to buy the Ubane 2 its on sale this weekend for $337.... It might be Chinese/Korean or what ever but with a better quality standards at least and with a well known company like LG behind it.
Thanks,
Got my note 7 yesterday (love it!) My watch is set to vibrate for everything (no sound) as this is working fine for notifications but when I get a call the phone and the watch ring. I even tried setting the phone to vibrate too and it still rings (same ringtone as the phone). Is anyone else having this issue?
I am having the same issue. Since i never have my phone set to ring (Always rely on my S2 classic for alerts) I just set my Note 7 ringtone to "Silent" no it seems to "Work" ok.
Not the ideal solution, but a "fix" for now...
Thank you.... I'm glad it's not just me. I called Samsung today about it and they were clueless...
I've sent a message to Samsung. Hopefully this gets patched. I'm pretty sure turning off bluetooth audio will stop the issue. Anyone tried it? In bluetooth settings.
Sent from my SM-N930V using Tapatalk
I will try that but, then we can't use it to answer calls. It is definitely a bt issue....i tested it by turning off bt and calling the watch's phone number and it vibrated as it's supposed to. Hopefully enough people contact samsung so that they can get working on a fix for this.
Watch ring ? Or vibrates ?
Wysłane z iPad za pomocą Tapatalk
Me too
Yes I'm having the same issue too. It's really annoying. It's just with the Note7 since it didn't happen with my S7E. Sucks since I can't wear it at work now since I have my phone on vibrate I don't need my watch ringing.
me23brown said:
Yes I'm having the same issue too. It's really annoying. It's just with the Note7 since it didn't happen with my S7E. Sucks since I can't wear it at work now since I have my phone on vibrate I don't need my watch ringing.
Click to expand...
Click to collapse
As a "quick fix" change the phone ring tone to "silent" that works for me.
Thanks but when I tried that neither the watch or the phone would vibrate so I wouldn't know if I was getting a call or notification.
I called samsung about this, has anyone else? I think the the more people that report it the better chance we have of getting a fix for it quicker.
I was able to get it to work but both the ringer AND media in the phone need to be on vibrate. Basically what I did was open the sound setting on my phone and was messing with the settings while calling my phone from another phone until I found the right mixture. This is what worked for me. Now my phone and watch vibrate. I would suggest doing what I did until you find the right mixture.
If I take it off vibrate on my phone they both ring. Hope this helps.
I've got a ticket opened with Samsung. My first inquiry got redirected. Hope this one sticks.
Sent from my SM-N930V using Tapatalk
Happening with me as well, did an online chat with samsung support to report it and gave them a link to this topic.
Has anyone heard anymore about this? I've periodically checked for an update/fix but haven't seen anything.
Same issue
I've had this problem too. been having the issue Since day one with the note 7. I've called Samsung at least 3 times about it. They were clueless. The first 2 times they kept telling be to call my carrier. I know it's not a carrier issue. For god sakes you're the maker of the watch! Brought it to the Samsung kiosk... Also clueles only answers i can seem to get are factory reset it, which didn't work. Come on Samsung! I'm going to try some of the options you guys gave.
Was having the same issue after I got my new phone setup with my gear... tried mutiple things, ended up doing a factory reset on my watch, reconnected to my n7 and my previous settings were restored to my watch via gear manager...and I was back in business.. no more ringing from the watch...
I've reset watch 3 times.....but I'll try 1 more
bump
Mine is doing it also. I have factory reset wach times
4th factory reset didn't fix it
So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Hi I have the exact same problem, it occurred after installing the December patch, I tried to do more reset but the problem persists, I contacted google assistance and they told me they will let me know, were you able to solve this problem?
The only option is to wait for another update to correct the problem? Or possibly downgrade to android 9? With android 10 all the problems started including the whistle in the video recording
I opened a problem report on the google issue tracker. Sorry For my bad english.
Pixel 3a
Android 10
December patch
Please star it and comment if you have this issue. Thanks a lot.
issuetracker.google.com /issues/ 146012752
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
------------------------------
UPDATE. I was directed by Google to either mail it back (7-10 day turnaround-sure!) or take it to UBREAKIFIX like they did to "soopervoo." It was repaired yesterday in about 3 hours! They even offered a loaner phone for the time, but I declined. All is good in my Pixel 3a world again. Oddly, the phone continues to try to update playMusic every so often to the Nov update which is already on my phone.
CoolKitty said:
So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Click to expand...
Click to collapse
Did you ever have any luck getting your sound fixed on your Pixel 3A?
9878 said:
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
Click to expand...
Click to collapse
Hello and happy new year! Unfortunately I have not found any solution, I wait for the next update, if it does not solve the problem I will ask for the replacement of the mobile phone. My suspicion is that the December update breaks the lower speaker.
I have similar issue like this for past 3 months, what ever ringtone I set, by default Google duo notification is ringing. But i can hear custom ringtone on whatsapp call.
I have a similar problem with a different phone brand. I tracked the issue to be related to enabling the automatic DND option which tents to not properly go away after it turns off. Sad that is the same on the pixel which I'm looking at buying...
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
Update
Called Google support and they redirected me to UBreakiFix to inspect and repair.
Took a few hours, but they replaced the speakers.
Looks like I had a bad unit but seems to be fixed now.
soopervoo said:
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
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Hi everyone! Phone replaced by Google, problem solved! Faulty unit.
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
maxolini said:
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
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Click to collapse
One year.
9878 said:
One year.
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Cool
im good!!
bought november last year
maxolini said:
Cool
im good!!
bought november last year
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FYI, mine was a hardware (speaker) problem.
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
maxolini said:
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
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Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
9878 said:
Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
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I am here to pig pile onto the issue. Running the January patch and never getting OTA notifications (running Magisk), I finally sideloaded Feb and then March updates last week. Just a few days later, I was talking on speakerphone and it got all crackly for a few seconds and then quit. That's the last I heard of it. Safe mode, two resets and even a full factory flash didn't fix it.
Just went through diagnostics with Google support and the verdict is the same...take it to ubreakifix under warranty. At least the phone is still useable, unlike the first gen Pixel microphone.
Here is one more confirmation that there is definitely a problem with the Pixel 3a's bottom speaker. Mine cut in and out a couple of times and then died completely. My phone was four months old at the time, purchased directly from Google, and has always lived in an Otterbox Defender case and had never been dropped.
I contacted Google and they said I could send it in for replacement. And I said, "Hey - wait a minute! I bought my phone from Google so I'm supposed to get an advanced replacement!" So he wanted my IMEI and confirmed that, yes, I had that option. But I was concerned that both the agent and website confirmed that I would receive either a new or (most likely) refurbished device.
The Google warranty website said that I had the option of having the phone replaced by Google or going to a local ubreakifix shop, of which there are several in my area. I called them up and the guy I spoke to said it was a common problem on the Pixel 3a! And they had the part in stock.
Since my phone was in perfect condition, other than the speaker, I chose the ubreakifix option instead of having Google send me a, probably used, replacement. I dropped it off, went to get something to eat, and while I was eating, I was messaged that my phone was ready for pickup. I took a look at the paperwork for the repair and the repair cost to Google listed was about $80. I asked the gentleman how much the exact same repair would cost for a Pixel 3a that was not under warranty and he said $140! Damn! I priced the speaker part if bought directly from China on Aliexpress and it was less than $10 from most vendors.
A search of the Google support forums shows that many Pixel 3a owners have had their speakers fail. It's a problem that can't be missed because your phone never rings!
If it fails again under warranty, I will have the speaker replaced. If it fails again after the warranty period, I will order a replacement speaker from China and do my own replacement.