Is my stock phone bricked? - OnePlus 6 Questions & Answers

It's a stock phone, unrooted bootloader locked. The phone was updated to the latest firmware a few days ago and was working well since.
Today I left the phone on the desk for a while. When I came back, the phone had rebooted and was in the fastboot mode screen.
I tried to restart but it just loops back to same screen. Does not even go into recovery!!
What snapped it, cant understand!
Is it bricked? How do I revive the phone now?
Please help!
Thanks

Could be some CRC glitch in the main memory which prevents your phone from boot.
Being in FB mode try to flash some stock ROM (download the latest stock or Beta 9). Don't try to go to Recovery, flash from FB with fastboot utility.
https://downloads.oneplus.com/devices/oneplus-6/

sms2000 said:
Could be some CRC glitch in the main memory which prevents your phone from boot.
Being in FB mode try to flash some stock ROM (download the latest stock or Beta 9). Don't try to go to Recovery, flash from FB with fastboot utility.
https://downloads.oneplus.com/devices/oneplus-6/
Click to expand...
Click to collapse
Do I also need to flash stock recovery from fastboot?
Thanks again.

observingi said:
Do I also need to flash stock recovery from fastboot?
Thanks again.
Click to expand...
Click to collapse
No, recovery is part of the ROM, so not needed.

If it's a completely stock device, why not contact OnePlus and get a replacement?

Are you guys suggesting ADB sideload command? My USB debugging seems to be off, returns empty on "adb devices"
I am unaware of fastboot command to flash the stock rom, googled it but could not figure out the right command.
Thanks

maigre said:
If it's a completely stock device, why not contact OnePlus and get a replacement?
Click to expand...
Click to collapse
That's right.
If am not able to fix it myself with members help, I'll have to go through customer support drill.

observingi said:
Do I also need to flash stock recovery from fastboot?
Thanks again.
Click to expand...
Click to collapse
(a) there is no such thing as "bricked" when it comes to any OP Qualcomm devices
(b) as with ANY OP Qualcomm, OnePlus can reflash remotely directly to the Qualcomm or you can do the same thing yourself. Just follow the simple instructions.
https://forum.xda-developers.com/oneplus-6/how-to/guide-mega-unbrick-guide-hard-bricked-t3796051

jerrywmilton said:
(a) there is no such thing as "bricked" when it comes to any OP Qualcomm devices
(b) as with ANY OP Qualcomm, OnePlus can reflash remotely directly to the Qualcomm or you can do the same thing yourself. Just follow the simple instructions.
https://forum.xda-developers.com/oneplus-6/how-to/guide-mega-unbrick-guide-hard-bricked-t3796051
Click to expand...
Click to collapse
Thanks for the assistance.
I tried the unbrick tool, but device manager (Windows 7 64bit) shows the device as Oneplus Android Bootloader Interface (under Samsung Android Phone )
Therefore, MSMDownloadTool does not show any device in the list.
Driver https://androidfilehost.com/?fid=889964283620777981
Edit: Phone recognized now

observingi said:
Thanks for the assistance.
I tried the unbrick tool, but device manager (Windows 7 64bit) shows the device as Oneplus Android Bootloader Interface (under Samsung Android Phone )
Therefore, MSMDownloadTool does not show any device in the list.
Driver https://androidfilehost.com/?fid=889964283620777981
Edit: Phone recognized now
Click to expand...
Click to collapse
Fingers crossed mate! Hope you get it right!

observingi said:
Thanks for the assistance.
I tried the unbrick tool, but device manager (Windows 7 64bit) shows the device as Oneplus Android Bootloader Interface (under Samsung Android Phone )
Therefore, MSMDownloadTool does not show any device in the list.
Driver https://androidfilehost.com/?fid=889964283620777981
Edit: Phone recognized now
Click to expand...
Click to collapse
yeah, I was gonna say....just follow directions carefully....it works....same set up has been working for years for each different model.

Thanks to each one of you.
The issue is resolved
I used the unbrick tool i.e. MSMDownloadTool to fix the problem. Hope it does hot happen again!
Thanks

Related

[Q] Nexus 5 does is dead???

I installed latest CM rom and unfortunately xposed framework on top.
after that my device does not start and seems to stack in CM logo for ever.
I can get to recovery but does not find any backup files! Seems like scdard is empty or not recognizable.
I tried to push a new rom for with adb from fastboot but my pc does not seems to find the phone. Like adb debugging is not enabled on the phone.
I also fails when I try to erase the device from recovery.
Any help is welcome.
Boot in fastboot and flash a factory image. Best way to fix pretty much anything.
mortenmhp said:
Boot in fastboot and flash a factory image. Best way to fix pretty much anything.
Click to expand...
Click to collapse
does for find the device any more, so i cannot flash anything
Try to reinstall the universal drivers, and try different usb ports on your computer.
sprkrt said:
does for find the device any more, so i cannot flash anything
Click to expand...
Click to collapse
You need to make sure you're in the bootloader.
sprkrt said:
does for find the device any more, so i cannot flash anything
Click to expand...
Click to collapse
Hi, your phone is ok, just empty. the problem is on the computer. You need to fix the driver for nexus 5. You probably have them installed since you unlocked the phone. just keep your phone connected and on recovery mode.
go to device manager, look for nexus 5. Choose "update driver"
"Browse my computer for driver...,
"let me pick from a list of device drivers"
choose any ADB driver, and install it.
Many more ways to do it
sprkrt said:
does for find the device any more, so i cannot flash anything
Click to expand...
Click to collapse
If it can boot to the bootloader, and it still cant find the device, the problem is either with your computer(driver) or with the usb hardware on the phone(highly unlikely since it happened after you messed with software)
mortenmhp said:
If it can boot to the bootloader, and it still cant find the device, the problem is either with your computer(driver) or with the usb hardware on the phone(highly unlikely since it happened after you messed with software)
Click to expand...
Click to collapse
problem solved.
i tried the exact same process on my imac and worked perfectly!
( i had already reinstalled the drivers on my pc with no luck...)
sprkrt said:
problem solved.
i tried the exact same process on my imac and worked perfectly!
( i had already reinstalled the drivers on my pc with no luck...)
Click to expand...
Click to collapse
He he this deserves a headline
Apple recovered my nexus from death lmao
Glad that you worked it out.
Sent from my Nexus 5 using Tapatalk

nexus 5 brick

I have a problem with my nexus 5, I try to install the recovery and it stays black screen does not enter the bootloader or anything, my pc recognizes it as android adb interface some help.
me to having same problem dont know what to do
pc not recognising my device
Follow this thread: https://forum.xda-developers.com/go...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
I hope you have an efs backup somewhere if you don't keep trying..
also how did you try to install recovery? there is a multitude of ways and knowing what you did could help a lot.
Jo_Jo_2000 said:
Follow this thread: https://forum.xda-developers.com/go...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
I hope you have an efs backup somewhere if you don't keep trying..
also how did you try to install recovery? there is a multitude of ways and knowing what you did could help a lot.
Click to expand...
Click to collapse
Hello thanks for your help I will try, I did the procedure with the tool nexus root toolkit I followed the steps my phone stayed so now it vibrates and reboots constantly my pc only recognizes it as mtp usb or android device.
soujirock said:
Hello thanks for your help I will try, I did the procedure with the tool nexus root toolkit I followed the steps my phone stayed so now it vibrates and reboots constantly my pc only recognizes it as mtp usb or android device.
Click to expand...
Click to collapse
Follow the thread and stop using toolkits since they might do obscure things and people cannot help you if you just say "i did it with the toolkit"
Jo_Jo_2000 said:
Follow the thread and stop using toolkits since they might do obscure things and people cannot help you if you just say "i did it with the toolkit"
Click to expand...
Click to collapse
Hello try to perform the steps but in the device manager I do not get any of that I only recognize the phone as android device.
soujirock said:
Hello try to perform the steps but in the device manager I do not get any of that I only recognize the phone as android device.
Click to expand...
Click to collapse
Thanks for your help, download one that said repair nexus 5 dead and now I get this I think I should do something more because now the pc recognizes me so if you could guide me I would thank you very much.
what happens when you try to open the mtp device?
if not try uninstalling all drivers with google..
you should always be able to reach the dload mode even if it's fully working as long as you follow the steps.
Jo_Jo_2000 said:
what happens when you try to open the mtp device?
if not try uninstalling all drivers with google..
you should always be able to reach the dload mode even if it's fully working as long as you follow the steps.
Click to expand...
Click to collapse
Hello what happens if it opens like a usb but on the screen of my cell you can not see anything even I recognize it in fastboot mode but on the screen I see nothing.
How can i get into dload mode
I try to flash it with the method you gave me but I get a message from device was not found in dload mode trying flash programmer.
maybe your screen is just broken?
also citing the thread linked: "If you dont see Qualcomm HS-USB QDLoader 9008 click on the CLICK TO SHOW CONTENT button bellow, otherwise don't and follow the guide."
Jo_Jo_2000 said:
maybe your screen is just broken?
also citing the thread linked: "If you dont see Qualcomm HS-USB QDLoader 9008 click on the CLICK TO SHOW CONTENT button bellow, otherwise don't and follow the guide."
Click to expand...
Click to collapse
Hello my screen is not broken or anything I already recognized the pc driver qualcom 9008 and perform the procedure of the post now my cell recognizes the pc as nexus 5 in usb mode but I do not have the system.
soujirock said:
but I do not have the system.
Click to expand...
Click to collapse
Aka no reaction or no fastboot or a missing partition?
is recovery working?
is bootloader working?
what has appeared on your screen to show you that it isnt broken?
Jo_Jo_2000 said:
Aka no reaction or no fastboot or a missing partition?
is recovery working?
is bootloader working?
what has appeared on your screen to show you that it isnt broken?
Click to expand...
Click to collapse
Hello, it seems that the fastboot mode works because in the pc it recognizes me as android device and I download a program that is called dead nexus 5.bat and this recognizes me and writes the system and performs other operations more but still nothing appears I do not know if the system can be flashed by this method.
i try with this method https://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 but nothing
can you execute fastboot commands?
what does that script tell you, where is it from?
Please stop using toolkits, they perform obscure unpredictable things.
Also what makes you so certain your screen isn't broken given that everything works except the screen?
Jo_Jo_2000 said:
can you execute fastboot commands?
what does that script tell you, where is it from?
Please stop using toolkits, they perform obscure unpredictable things.
Also what makes you so certain your screen isn't broken given that everything works except the screen?
Click to expand...
Click to collapse
thanks man i solved my problem

Fastboot not working

Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Pipp8888 said:
Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Click to expand...
Click to collapse
Try: https://forum.xda-developers.com/oneplus-6/how-to/guide-mega-unbrick-guide-hard-bricked-t3796051
The idea is to boot it in download mode. You'll need the Qualcomm drivers, msm download tool, and oos full rom. Run the tool as administrator.
Pipp8888 said:
Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Click to expand...
Click to collapse
Fastboot require Android SDK(Software Development Kit) and different USB drivers for windows computer may be that's the reason why your Fastboot is not working.
To Root your oneplus 6 :
https://www.theandroidsoul.com/oneplus-6-root/
msm download tool doesn't recognise my phone, and i tried to install the quualcom drivers but my pc whem i try to install it, it says that my phone already has the best drivers.
Pipp8888 said:
msm download tool doesn't recognise my phone, and i tried to install the quualcom drivers but my pc whem i try to install it, it says that my phone already has the best drivers.
Click to expand...
Click to collapse
Maybe uninstall those drivers, reboot pc and reinstall the New ones.
thejase said:
Maybe uninstall those drivers, reboot pc and reinstall the New ones.
Click to expand...
Click to collapse
How can I uninstall the old drivers? Thanks
Pipp8888 said:
How can I uninstall the old drivers? Thanks
Click to expand...
Click to collapse
https://www.drivethelife.com/window...remove-driver-on-windows-10-8-7-xp-vista.html
i unistalled all drivers with Driver Takent. The only driver detected is ADB whem i connect the phone. The Device Manager still recognise my phone in the Usb Devices section as "OnePlus" and still doesn't let me upgrade to the qualcomm drivers.
FINALLY PROBLEM SOLVED with qualcomm drivers!!!! Thank you gus for the big help.
Last question: should i keep useing now the qualcomm drivers? thanks
Pipp8888 said:
FINALLY PROBLEM SOLVED with qualcomm drivers!!!! Thank you gus for the big help.
Last question: should i keep useing now the qualcomm drivers? thanks
Click to expand...
Click to collapse
If it works, yes ofc.

[HELP] Bricked Oneplus 6 - Qualcomm CrashDump - already tried everything

Hi everyone!
Well guys, sorry to bring this subject on thread again (because this forum has a lot of guides to solve this problem).
But I'm without hope with my phone at this moment.
Let me tell you guys my sad story...
I have an Oneplus 6 since december 2018, and never, NEVER, tried to use any modification on my phone.
I am from Brazil (so sorry for my bad english =] ), and here we CANNOT use Oneplus Support services (I've tried but only received the response "sorry I cannot help you on your country"), so because of this, I've decided to never apply any modification to avoid problems.
This week after a simple reboot my OP6 started with "Qualcomm CrashDump" error and my despair begins.
I'm not able to enter on Fastboot Mode. When I try, the systems attempt to boot (the fastboot mode logo appears) and fall down into crash again.
I'm not able to enter on Recovery Mode either. This method shows nothing, only black screen and after some time the crash screen comes again.
I do not have Bootloader unlocked too.
Any suggestion to use TWRP via fastboot.exe or ADB are useless, because I cant make the connection. At least I think that is impossible because the 'adb devices' command does not find the device.
I followed a lot of guides from XDA to solve my problem, including the Mega Unbrick Thread.
I already downloaded at least 8 different versions of msmdownloadtool in consecutive attempts of unbrick my phone. Nothing really helps.
The most weird situation is that msmDownlodTool can finish the proccess with success. The driver installation is working... everything seens OK using the tool but my phone does not revive
Someone have a suggestion for me?
Any suggestion, tool or alternative method is welcome in my actual situation.
Sorry if I posted at wrong local, just tell me and I can fix if necessary.
Thanks in advance to all of you guys.
Did you try msm download tool? If not, nead that thread and good luck
whizeguy said:
Did you try msm download tool? If not, nead that thread and good luck
Click to expand...
Click to collapse
Hi!
Thanks for your reply, but I think you do not read my entire post
As I said, i've already tried at least 8 different versions of msmDownloadTool.
If you have any other suggestion, I'll appreciate.
so you can't boot into fastbootmode anymore?
Had the same problem once before and solved it by flashing the correct twrp by fastboot
EarthquakeXS said:
so you can't boot into fastbootmode anymore?
Had the same problem once before and solved it by flashing the correct twrp by fastboot
Click to expand...
Click to collapse
Yes, I am unable to enter into Fastboot Mode.
When I try, the logo saying "fastboot" appears, but after 4 seconds, the systems stucks on CrashDump error screen again.
That way my PC cannot find my phone with ADB or FASTBOOT commands.
The only tool that works is msmDownloadTool, but even with a success run with that tool, my system does not start and stills under CrashDump error.
I was thinking if exists some version of msmDownloadTool that justs restore the fastboot and unlock bootloader with brute force.
Thats my last hope
hello. heres what u need to do. download miracle kraked version. hold volume+ and - key simultaneously.
go to device manager in pc. look for port expand it and u should see qualcomm Qloader.
now use miracle under qualcomm tab select patch and flash!!
sanaulla jauhar said:
hello. heres what u need to do. download miracle kraked version. hold volume+ and - key simultaneously.
go to device manager in pc. look for port expand it and u should see qualcomm Qloader.
now use miracle under qualcomm tab select patch and flash!!
Click to expand...
Click to collapse
Hi!
Can you please provide some link to this tool?
Thanks for your help!
mikesmarcos said:
Hi everyone!
Well guys, sorry to bring this subject on thread again (because this forum has a lot of guides to solve this problem).
But I'm without hope with my phone at this moment.
Let me tell you guys my sad story...
I have an Oneplus 6 since december 2018, and never, NEVER, tried to use any modification on my phone.
I am from Brazil (so sorry for my bad english =] ), and here we CANNOT use Oneplus Support services (I've tried but only received the response "sorry I cannot help you on your country"), so because of this, I've decided to never apply any modification to avoid problems.
This week after a simple reboot my OP6 started with "Qualcomm CrashDump" error and my despair begins.
I'm not able to enter on Fastboot Mode. When I try, the systems attempt to boot (the fastboot mode logo appears) and fall down into crash again.
I'm not able to enter on Recovery Mode either. This method shows nothing, only black screen and after some time the crash screen comes again.
I do not have Bootloader unlocked too.
Any suggestion to use TWRP via fastboot.exe or ADB are useless, because I cant make the connection. At least I think that is impossible because the 'adb devices' command does not find the device.
I followed a lot of guides from XDA to solve my problem, including the Mega Unbrick Thread.
I already downloaded at least 8 different versions of msmdownloadtool in consecutive attempts of unbrick my phone. Nothing really helps.
The most weird situation is that msmDownlodTool can finish the proccess with success. The driver installation is working... everything seens OK using the tool but my phone does not revive
Someone have a suggestion for me?
Any suggestion, tool or alternative method is welcome in my actual situation.
Sorry if I posted at wrong local, just tell me and I can fix if necessary.
Thanks in advance to all of you guys.
Click to expand...
Click to collapse
Hi there ! I am experiencing a similar issue on the same device. Did you manage to fix it ?
Hi dude are u here ? i will help u
Try this
Rhach1d237 said:
Hi there ! I am experiencing a similar issue on the same device. Did you manage to fix it ?
Click to expand...
Click to collapse
Source is a videotutorial. google oneplus 6 hardbrick and click the video of Max Lee
(it worked for me)
the download takes an awful lot of time
first get your phone into qualcomm download mode by holding down volume up + power button and plug your device in your PC.
(first unzip the hardbrick zip folder) then the oneplus 6 folder and than the .exe file and click 'start' if it detects your phone.
That is flashing every chip and Hydrogen OS 5.whatever.3 but that is not important. Your phone should boot and than you can install Oxygen OS with android 10(thats the other zip folder) using the local upgrade feature.
(make sure to enable google play services after upgrade from hydrogen OS)
Hope it will work for you too if you haven't tried it already.

failed root fastboot only help please

I bought a t mobile one plus 7 pro - version gm31cb-on 9.5.10 before I read about the hassle it can be compared to an unbranded phone. The bootloader is unlocked.
I tried the msm tool to go to international version but it got stuck on parameter preload so I decided to try to root and get rid of the tmobile flash screen later.
long story shortened, the phone is stuck on the warning screen.
Pressing buttons, I can get it into fastboot but adb doesnt see the phone to flash/push anything.
If I try to boot into recovery, it sticks at the warning screen.
can I somehow get adb to see the phone in fastboot mode?
do you know if i need a certain os/file so i can get past the parameter preload with msm?
i followed the steps in the msm tutorial.
if msm sees the phone and it gets to parameter preload does it mean it is not a driver issue but maybe the wrong software?
Any advice is appreciated.
thank you for your time and expertise
Marc
through fastboot
I am using the universal fastboot and adb tool and trying to flash boot twrp and start over
current error: failed remote recovery a no such partition
after fastboot --set-active=b
same error
update 2
somehow, after simply trying over and over i got twrp on partition a
i think i will stay here until a kind member can direct me to an img that will work
thank you
marcadamf said:
I bought a t mobile one plus 7 pro - version gm31cb-on 9.5.10 before I read about the hassle it can be compared to an unbranded phone. The bootloader is unlocked.
I tried the msm tool to go to international version but it got stuck on parameter preload so I decided to try to root and get rid of the tmobile flash screen later.
long story shortened, the phone is stuck on the warning screen.
Pressing buttons, I can get it into fastboot but adb doesnt see the phone to flash/push anything.
If I try to boot into recovery, it sticks at the warning screen.
can I somehow get adb to see the phone in fastboot mode?
do you know if i need a certain os/file so i can get past the parameter preload with msm?
i followed the steps in the msm tutorial.
if msm sees the phone and it gets to parameter preload does it mean it is not a driver issue but maybe the wrong software?
Any advice is appreciated.
thank you for your time and expertise
Marc
Click to expand...
Click to collapse
You just need to update Qualcomm drivers.
https://forum.xda-developers.com/oneplus-7-pro/how-to/guide-mega-unbrick-guide-hard-bricked-t3934659
blas4me said:
You just need to update Qualcomm drivers.
https://forum.xda-developers.com/oneplus-7-pro/how-to/guide-mega-unbrick-guide-hard-bricked-t3934659
Click to expand...
Click to collapse
doing so now...
thank you for the help.
I somehow got it up and rooted.
will msm work while rooted or mess up root?
I have a gm1915 wich is not listed in the link for the drivers? any thoughts?
These should work. As for MSM tools use the international version.
If you can't shut off device, hold power + Vup for about 10 seconds without being connected to a power source. If your fast enough, keep device plugged, and just press Vdown, to boot recovery.
https://drive.google.com/file/d/1JoHF6RF1THVn3pQWywaJz2URGTPxL2pH/view
not sure where you are at right now, but i installed a wrong os version (android 10 on my phone with pie on it). It would only boot into fasdtboot screen no matter what I did or tried. Could not get adb to recognize it, had no twrp or rom installed correctly. No way to fix it, could not use MSM tool as phone had to be able to be shutoff, which mine couldn't. never recognized it due to that. tried drivers to no avail. not really many answers out there, til I found out about fastboot roms.
check out this page: https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
* IMPORTANT: in above link, remember to only download the OS version that fits your phone previously. DO NOT try to update your phone to a different version using that method. Also this method will NOT work on a branded phone, so if your phone is originally a T-Mobile phone then unfortunately this is not a solution for ya.
You may also want to check out this page as well: https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/
I hope this helps. The Fastboot Rom solution worked for me, it saved me from throwing my phone in the trash. I ran the bat file and it did the rest.

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