Hi,
Just got my OnePlus 6 yesterday and I'm already having an issue with it. As of today, I cannot download or update apps from the Play Store. They are just perpetually stuck in the "Downloading" state (screenshot below). I'm also getting the "Google Play Services won't run unless you update Google Play Services" notification from time to time. I've cleared cache and data, reset app preferences, and manually downloaded the latest Google Play Services APK, but it's still having the same problem. I've read guides that suggest uninstalling Play Services updates, then updating it again, but it isn't showing up in the device administrators list so I can deactivate it before I do that.
My phone is rooted through Magisk and has the bootloader unlocked.
Any help or suggestions would be appreciated.
Update: Gmail is not showing new emails. Not sure if this is related or not.
Sounds like a factory reset is in order.
strictlyphat said:
Sounds like a factory reset is in order.
Click to expand...
Click to collapse
Should I do that from settings, or use wipe in TWRP?
Kpenguin.5284 said:
Should I do that from settings, or use wipe in TWRP?
Click to expand...
Click to collapse
I believe u have to wipe in twrp and reflash.
Just do factory wipe in twrp. You should be fine then. If not, then follow link for better help https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665
...and manually downloaded the latest Google Play Services APK...
Click to expand...
Click to collapse
Did you download the correct version of Google Play Services since you manually downloaded it? I've seen this if you've installed the incorrect version of Google Play Services on the device.
Link to 12.8.74 (040400-204998136)
Link to 13.2.72 Beta (040400-206980955)
Uninstall or disable the google app.
That fixed it for me.
Let me know if that works.
Related
My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
mxrider10122 said:
My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
Click to expand...
Click to collapse
I noticed u said apk but did u try flashing gapps
example im on liquidsmooth play store wnt work so i go to recovery wipe catche dalvik then flash rom and gapps
maybe that would help it has for me i fhe the pas
Won't need GApps on stock. Did you clear data in Play Store and Play Services?
Sent from my SCH-I535 using xda app-developers app
I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
mxrider10122 said:
I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
Click to expand...
Click to collapse
Give this a try, download this http://www.androidfilehost.com/?fid=23134718111254196 ,unzip then flash the file with Odin.
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
mxrider10122 said:
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
Click to expand...
Click to collapse
1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
buhohitr said:
1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
Click to expand...
Click to collapse
Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
mxrider10122 said:
Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
Click to expand...
Click to collapse
OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
buhohitr said:
OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
Click to expand...
Click to collapse
i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
mxrider10122 said:
i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
Click to expand...
Click to collapse
If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
buhohitr said:
If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
Click to expand...
Click to collapse
Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
mxrider10122 said:
Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
Click to expand...
Click to collapse
Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
buhohitr said:
Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
Click to expand...
Click to collapse
Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
mxrider10122 said:
Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
Click to expand...
Click to collapse
Reboot, then go into settings and check the app version see if they both updated?
buhohitr said:
Reboot, then go into settings and check the app version see if they both updated?
Click to expand...
Click to collapse
Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
mxrider10122 said:
Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
Click to expand...
Click to collapse
Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
buhohitr said:
Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
Click to expand...
Click to collapse
Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
mxrider10122 said:
Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
Click to expand...
Click to collapse
OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
buhohitr said:
OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
Click to expand...
Click to collapse
okay so you want me to reflash the apks, factory reset, power off and put into download mode and odin reflash the mf1 file you gave me. Is that correct? i just want to make sure.
Has anyone ever gotten this error RPC:S-7:AEC-7 while trying to download apps in the Play Store and fixed it? I have tried everything, wiping cache, factory reset, install different GAPS, create a new google account. But NOTHING is working for me. Someone please tell me you have fixed this before!
Thanks,
Caleb
EDIT: FIXED
-Go to Settings->Applications->Manage Applications->All
-Select "Clear Data" for Google Play Services and Google Service Framework
-Reboot the device
That should be it, it is working fine for me now.
I did it without unlinking my google account and it went well.
Thanks
I got this after doing a dalvik cache clear. Same in a few google accounts. Uninstalled updates to google play store and restarted phone and it was fine.
patienttwo said:
Has anyone ever gotten this error RPC:S-7:AEC-7 while trying to download apps in the Play Store and fixed it? I have tried everything, wiping cache, factory reset, install different GAPS, create a new google account. But NOTHING is working for me. Someone please tell me you have fixed this before!
Thanks,
Caleb
EDIT: FIXED
-Go to Settings->Applications->Manage Applications->All
-Select "Clear Data" for Google Play Services and Google Service Framework
-Temporarily unlink your Google Account from the device
-Reboot the device
-Re-add your Google Account and let it sync
That should be it, it is working fine for me now.
Click to expand...
Click to collapse
Thanks bro. It worked well for me too - CM12 / LLP
Halp! I can't erase the account. There's no "Remove/delete" account. I even flashed it and NOTHING.
Thanks, it works!
OP, you might want to edit your fix/solution. I don't think the step instructing you to remove and restore your google account is necessary.
PEZ Dispenser said:
OP, you might want to edit your fix/solution. I don't think the step instructing you to remove and restore your google account is necessary.
Click to expand...
Click to collapse
Agreed. I also did it without unlinking google. Just clear data on both applications and restarted.
I have been getting this error for days now. Before this I would get the "this method of payment had been declined" for my google play credits for several months Jo matter what app I wanted to buy. Now with the error retrieving info from server I'm starting to get really pissed off.
I've tried it on different Roms, different phones, uninstalled updates to play store, cleared data on it and play services. It doesn't work no matter what I try. I want to be able to purchase apps, I've missed sales on apps because I get some stupid error. I'm at wits end please help me find a solution. I
Thanks. Works perfectly.
Hello.
I have just clear data from Google Play Store, and nothing else, and worked fine for me.
Hope this helps.
I've got Xperia Z with Android 4.4.4 rooted phone
And thanks to everyone who shares knowdlege.
Thanks Djulen, Works for me, just clear data from Google Play Store and reboot. All Works fine in a Moto G
I have recompressed Play Store and Play Services for smaller size and disabled some Play services and getting this error. Curious what exactly causing this. On Lollipop it worked fine.
Thank you, thank you, thank you!!!!
You save my life, this error occurs when I wipe and factory reset my android 4.1 rooted with king user root (a chiness root for a chiness smartphone xD), so I follow your instructions and it´s working again. Sorry for my bad english
patienttwo said:
Has anyone ever gotten this error RPC:S-7:AEC-7 while trying to download apps in the Play Store and fixed it? I have tried everything, wiping cache, factory reset, install different GAPS, create a new google account. But NOTHING is working for me. Someone please tell me you have fixed this before!
Thanks,
Caleb
EDIT: FIXED
-Go to Settings->Applications->Manage Applications->All
-Select "Clear Data" for Google Play Services and Google Service Framework
-Reboot the device
That should be it, it is working fine for me now.
Click to expand...
Click to collapse
I had this same problem. It works for me too. Thanks very much
Ty, sir, worked for me.
That worked for me too. Thank you.
So far it hasn't worked for me on a Kindle Fire 1.
Hi I have the same problem and wanted to try this but Google play servises is not installed. I have tried factory reset, it does not work. I downloaded the correct version of play services but it just give me an error when I try to install it manually.
Can someone please help me?
pls delete this answer
Hi
Stupid me! On my rooted Moto G 1st gen (XT-2032) 4.4.4, I managed to remove the Google Play Services while trying to integrate their update in the Rom via TitaniumBackup. Not the Services are gone, and most of the Google apps will abort immediately with an error.
I have tried something already: I have downloaded Google Play Services 6.1.83 apk (variant 036) and installed it, turned it into a system app, but while Google Keep now launches well, Google Maps or Google Play still immediately abort.
Is there anything I missed? And is there a way to restore the Services correctly without needing to flash a stock firmware on the phone?
Thanks for the help.
if you have unlocked bootloader, try flash the google play services from gapps, there are a package with play services
esd316 said:
if you have unlocked bootloader, try flash the google play services from gapps, there are a package with play services
Click to expand...
Click to collapse
Yes I the bootloader is unlocked. Can you please elaborate your method?
Not sure it is the same, but I already installed (not flashed!) this file gappsearly.com/google-apps/google-play-services/summary/31-google-play-services/359-google-play-services.html
Is that what you meant?
Thanks
Try flash with cwm this file
http://goo.gl/GynRAo
esd316 said:
Try flash with cwm this file
Click to expand...
Click to collapse
Thanks, I tried and seemed to succeed but in fact, the GPServices are now in an awkward state : The only place where they appear now is in Titanium backup, but stroken-through, and I can't uninstall them from them. And the other Gapps report the services as missing.... It seems I will have to reflash all the same
can you delete play services apk from system?
try again and flash the play services, but its a weird problem :/
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
I have gone back to previous version.
Try this https://www.youtube.com/watch?v=psvtQB7NizI. I have had to use it several times and still have the trouble. Best case is factory wipe and reload from Google app.
Bobbi lim said:
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Click to expand...
Click to collapse
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Mar_co said:
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Click to expand...
Click to collapse
If Google Play FC, head into settings > apps > Google Play > click clear data and force close
To clear data of Google Play Services, head into settings > apps > Google Play Services > (I think is) manage storage and it'll bring you into Google Play Services app, scroll to the bottom and click clear data. After that, force stop and uninstall any updates you may have for the app.
To manually update/install an app, use a file manager and head into the directory where you downloaded the app and just click on it and package installer will do the job it needs to do
hi all,
**EDIT** 20/10/15
So I wiped my phone again - cache and system. Flashed "cm-12-20150901-SNAPSHOT-YNG4NAO253-bacon" and "gapps-lp-20141212-signed" annnnnd it all works!
I still don't understand the cause of any of my troubles and I haven't tried doing this with CM 12.1 because stagefright is still an issue?
I cannot get Google Play services to function properly on my OnePlus one- have tried Factory resets, installing from a backup, Stock, CWM and TWRP recoveries. installing from apk hosting sites. clearing cache and all data in settings>apps>google blah blah, hoping someone can help me.
- several months ago i flashed TWRP as my new recovery and then flashed SuperSU and I have enjoyed this set up ever since as I love using the app AllStream which requires root access.
- after putting off updating my phone since doing this, I finally decided to update the other day...
- I downloaded the CM12.1 .zip , moved it onto my phone, booted it into recovery and flashed the bastard (figured everything was going smoothly at this point).
- When my phone booted up I figured I would download the Google Play store from the built in browser, and then download all my apps through that, BUT when I logged into my google account the play store said all my apps were already installed???
I downloaded some apps from some apk hosting websites and installed them (allstream,facebook,snapchat and a couple others) they all worked fine.
When I downloaded Google Play services Version: 8.2.99 (8299240) for Android 5.0+ (Lollipop, API 21) from apkmirror.com it installed and then gave me the error "unfortunately google play services has stopped"
every 3 seconds or so.
I have tried flashing Stock, CWM, Philz and TWRP recoveries, doing a factory reset and then flashing the CM12.1.zip. get the error in all cases.
I have tried clearing cache and all app data in phone settings>apps>google PS>clear cache/delete data
I have not had Privacy Guard running ever (some forums have suggested this can cause issues).
**EDIT** 19/10/15
I've realized since posting that I have had Privacy Guard running (i had thought it was a separate app).
I have since experimented with different settings within Privacy guard such as turning the "wake up" and "keep awake" options on or off - no success
No idea what to do now, have I done something obvious? What else can I try? What other information should I provide to help diagnosis?
Hi,
Well i've put Cyanogen Mod 13 yesterday on my Nexus 5, OpenG apps for few store apps
Everything works fine till this morning.
At the beginging i though it was only the play store (error 495), i clear play store & framework services cache. No success
But after, i tried to download the last play store APK with the browser. Download failed too.
Finally, i try to update Cyanogen, same problem.
So It seems that download is broken, and i really dont know what to do ?!
So thanks in advance for the help
error 495:
while downloading apps and games from play store
solution:
Method 1: clear cache and Data of google play store and google services framework
Method 2: remove your gmail account and Restart then Re-Add the google account
Click to expand...
Click to collapse
Try wiping app data of your Download manager.
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
sticky-fingers said:
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
Click to expand...
Click to collapse
I flashed CM13 a few times and I never had an issue with downloads. There's something wrong with your setup.