Pixel not recognized/detected in Windows Device Manager - Google Pixel Questions & Answers

So I just replaced the battery in my Pixel. It died during an update (thought I'd bricked the thing at first!), so it's currently bootlooping. No ROM or recovery installed. I'm able to access the bootloader though.
However, when I plug it into my computer (tested with two different computers and two different USB cables), it doesn't show up. Not at all. Doesn't just show up as "USB device" or "Mass Storage Device" or any of that - it doesn't show up at all. It's like I'm not plugging anything in at all.
Now, the thing does charge (when powered off and plugged in, it displays a battery icon), so I'm pretty sure I didn't damage the USB C port while replacing the battery. But it doens't show up in device manager, can't get it through the fastboot devices command, nothing.
Any ideas?
Thanks!

i've had issues on my Windows 10 laptop.. it shows up as pixel but wont' let me see it as a mass drive or transfer files... tried to update drives but fails...

1. Update USB device driver, generic USB hub or motherboard’s chipset drivers.
2. Disable USB selective suspend setting.
3. Use Windows USB Troubleshooter to troubleshoot for problems.

Hi,
I have issue after final update of Pixel 1 sailfish device, my device not recognized in pc/laptops, i unable to unlock bootloader of my phone for rooting. Anyone have solutions for this error, i have try many solutions from internet but none of these works for me.
---------- Post added at 09:12 AM ---------- Previous post was at 09:12 AM ----------
Hi,
I have issue after final update of Pixel 1 sailfish device, my device not recognized in pc/laptops, i unable to unlock bootloader of my phone for rooting. Anyone have solutions for this error, i have try many solutions from internet but none of these works for me.

If all the solutions above don't work yet, try to download & install the Google USB Driver at first.

Related

[Q] ADB not connecting

Not sure when USB stopped working but nothing I've done let's my HTC One X (AT&T) connect via usb. I'm running CM10.1 and have tried both MTP and USB Storage and none of my PC's will see my phone.
I'm running TWRP 2.5, which I just updated today. When I boot into recovery and mount USB, my PC shows nothing. I boot the phone into recovery and the fastboot line says fastboot AC instead of fastboot USB. I've tried 3 different cables, an older cable that came with a MyTouch 4G, the HOX cable, and a generic USB cable. All three cables work with my wife's HOX, though hers is stock.
I've also tried on two different laptops (one vista, one win7), my PC (win7), even ran an Ubuntu VM on my PC and nothing.
HTC Sync Manager has been installed and is currently uninstalled though I do see the HTC Driver in Programs so it is there. Some times when I plug the phone in I get an error from Windows about the USB device not installing right. One odd thing is I don't see the device anywhere in device manager, nothing other Other, Android Devices or anything like that.
Developer options are turned on, with Android debugging, USB debugging notify turned on. Root access is set to Apps and ADB.
I've tried other things I've found such as turning the phone off and plugging it into the USB and letting windows detect that way. Pretty much at a loss at this point.
al_g said:
Not sure when USB stopped working but nothing I've done let's my HTC One X (AT&T) connect via usb. I'm running CM10.1 and have tried both MTP and USB Storage and none of my PC's will see my phone.
I'm running TWRP 2.5, which I just updated today. When I boot into recovery and mount USB, my PC shows nothing. I boot the phone into recovery and the fastboot line says fastboot AC instead of fastboot USB. I've tried 3 different cables, an older cable that came with a MyTouch 4G, the HOX cable, and a generic USB cable. All three cables work with my wife's HOX, though hers is stock.
I've also tried on two different laptops (one vista, one win7), my PC (win7), even ran an Ubuntu VM on my PC and nothing.
HTC Sync Manager has been installed and is currently uninstalled though I do see the HTC Driver in Programs so it is there. Some times when I plug the phone in I get an error from Windows about the USB device not installing right. One odd thing is I don't see the device anywhere in device manager, nothing other Other, Android Devices or anything like that.
Developer options are turned on, with Android debugging, USB debugging notify turned on. Root access is set to Apps and ADB.
I've tried other things I've found such as turning the phone off and plugging it into the USB and letting windows detect that way. Pretty much at a loss at this point.
Click to expand...
Click to collapse
Helping a gentleman with the same issue in another thread, it sounds to me like a hardware issue.

[Q] No USB connection while booted into Android or TWRP...

Hi Guys,
I've had a few problems with my N5 recently...
If I plug my N5 into my PC via the stock USB cable and boot into the Bootloader (PWR+VOLDN) then it will allow me to flash the original N5 firmware, located here: https://developers.google.com/android/nexus/images, this would indicate to me that there is no issue with the actual devices ability to transfer files via USB connection... Right?
No!
For some strange reason my phone will allow me to push a full factory image to it and will also process any Fastboot commands that are sent to it but as soon as you boot into something like TWRP and try to control the phone's ADB functionality it will not find the device at all! The new MTP option in TWRP 2.8 will allow my computer to see my phone's MTP connection for about 1 second and then will immediately disconnect, the same happens when trying to connect to MTP from within Android too.
USB debugging doesn't show that it is connected when my phone is plugged into my PC and Windows makes the 'device connected' sound and then straight after makes the 'device disconnected' sound...
Any ideas? I am certain that this is an issue with my handset's hardware or software rather than any of the computers or cables... I have tried 3 different cables (including the stock cable) and also three different computers (Windows 8.1 @ Work, Mac OS X @ Work and my own personal PC running Windows 8.1 & Ubuntu @ Home)... All OSs and all computers run into exactly the same issue, device connects briefly and then disconnects.
I have troubleshooted issues relating to the driver. This is not the issue... Device Manager cannot even see the hardware after the disconnect.
Thanks for any help in advance,
Lewis
Also:
-Android does not detect that the USB is charging the device unless the device is booted with the cable attached (if it's not attached before the 'Google' screen then it can't see the USB input at all, within android or TWRP, of course...).
Having the exact same problem. Did you find a solution?
EvilBetty said:
Having the exact same problem. Did you find a solution?
Click to expand...
Click to collapse
It's most likely a driver issue.
Elluel said:
It's most likely a driver issue.
Click to expand...
Click to collapse
Not a driver issue.
3 different Nexus 5s, 5 different workstations. Other two Nexi are fine on all 5 PC's.
1 PC used for ADB forensics, 2 used for ADB development work, one known working for ROM'ing / rooting.
Phone has been factory reset, factory ROM'd from Fastboot. Connects fine on Fastboot. Will not connect on ADB / MTP.
On a fresh PC / phone reboot, the PC will detect the phone for just a second and then it will not reconnect until process is completed.
-EB
What's your adb version?
Went on for about 2 weeks, then suddenly went away on its own. I have no idea what the problem was or the solution. Sorry.
i have a nexus 5 which has stock ROM and blu spark kernel . i locked the bootloader while on the same kernel and again unlocked it . . the phone is bootlooping into twrp and the google logo . in twrp it says unable to mount data . i can access twrp . . i am unable to flash anything . it says unable to mount data/ . please the attachment

Galaxy S6 won't connect to PC or MAC

Hi,
I have a problem with my Samsung Galaxy S6 - SM-G920F, it isn't recognized anymore by my PC. This happened after I made a ".nomedia" file to hide some gallery files. I deleted the file but the phone isn't recognized by any PC. When i connect the phone, it is only charging.
I installed TWRP for using the mount feature - not worked.
I installed the latest USB drivers from Samsung - not worked.
I installed Samsung Kies3 - not worked.
I installed Smart Switch - not worked.
I dialed *#0808#, turned MTP - ADB - not worked.
I installed through Odin a stock 6.0.1 Rom from SamMobile - not worked.
I turned on/off the USB debugging - not worked.
I used more than 3 USB cables - not worked.
Device Manager isn't recognizing my phone.
McBook Air isn't recognizing my phone.
The phone is not rooted and it has 4 moths since i bought this phone.
Is there something that I missed on my attempt to solve this problem?
Thank you for your time.
Same problem here, really can't figure this one out.. Tried all of the above too
---------- Post added at 10:32 AM ---------- Previous post was at 10:31 AM ----------
Curious, in device manager under bluetooth it lists my Samsung s6 edge with a generic driver from Microsoft and I can't change it... Misidentified device? Do you have the same?
I assume your phone is unlocked/opened from lock screen when you are connecting it to your pc? ^^
- Renolz
Fully unlocked, & just no notifications :/
renolz said:
I assume your phone is unlocked/opened from lock screen when you are connecting it to your pc? ^^
- Renolz
Click to expand...
Click to collapse
Yes it is, but still not working
moorie said:
Same problem here, really can't figure this one out.. Tried all of the above too
---------- Post added at 10:32 AM ---------- Previous post was at 10:31 AM ----------
Curious, in device manager under bluetooth it lists my Samsung s6 edge with a generic driver from Microsoft and I can't change it... Misidentified device? Do you have the same?
Click to expand...
Click to collapse
My phone isn't seen anywhere... not even in Device Manager
+#0808# is code for usb, you can try dial it (after last # it will run or not, depending on rom), or you can download Shorcut master from Playstore and try run it from secret codes inside app.
It has option to run it from dialer, or with SU if you are rooted, if you manage to run it, set AP and MTP+ADB to see phone as disk in windows, this helped me, hope it will help you.
It is the USB cable I had the same problem and changed the cable twice
Is it fast charging? Mine won't connect on any PC and also won't fast charge. I guess it's a damaged usb port..............
dedei said:
Is it fast charging? Mine won't connect on any PC and also won't fast charge. I guess it's a damaged usb port..............
Click to expand...
Click to collapse
I have this same problem. My phone is not recognized by computer or any program. I was trying update TWRP and now i have samsung logo loop. Before i was updating i have sometimes problem with fast charging and computer dont saw mass storage when i connected phone
I changed completely module with usb in S6 but this dont resolve my problem. I used 3 different cable and changed USB port. I tried with windows XP and win 10.
any suggestions what i can do to bring to alive my S6?
Same problem here, started after updating to Marshmallow.
Exactly same problem with my s6 after 6.0.1 update! Sometimes phone will charge but it wont connect to pc/otg wont work but when i play around with MTP+ADB in *#0808#, s6 wont charge but instead it will be recognised by pc that usb connected not recognised and otg will work!!!!! always vice versa. right now my battery is empty and still wont charge!
---------- Post added at 08:13 AM ---------- Previous post was at 08:11 AM ----------
And looks like there is always a volt output through usb port and that time phone wont receive any charge
Really problematic.. I tried everything cables, drivers, different PC's and nothing.. tried my girlfriends S6 and worked instantly on my PC.
Only happened after official Marshmallow update,grounds for a return?
moorie said:
Really problematic.. I tried everything cables, drivers, different PC's and nothing.. tried my girlfriends S6 and worked instantly on my PC.
Only happened after official Marshmallow update,grounds for a return?
Click to expand...
Click to collapse
1. Power off your device (if it isnt already).
2. Connect to pc in recovery / download mode (just to trigger a response from pc /phone hopefully.
Do you know how to do this? If so, go ahead and proceed and see if the pc recognises your device in those modes
Let me know how that goes
---------- Post added at 03:09 AM ---------- Previous post was at 03:03 AM ----------
popek9 said:
I have this same problem. My phone is not recognized by computer or any program. I was trying update TWRP and now i have samsung logo loop. Before i was updating i have sometimes problem with fast charging and computer dont saw mass storage when i connected phone
I changed completely module with usb in S6 but this dont resolve my problem. I used 3 different cable and changed USB port. I tried with windows XP and win 10.
any suggestions what i can do to bring to alive my S6?
Click to expand...
Click to collapse
Its not a usb port problem
Here are the usb drivers for those having issues. http://developer.samsung.com/technical-doc/view.do?v=T000000117
-Uninstall any previous driver relating to the phone (Also delete package if given the option). Disable windows Update aswell (Win10 Users). Also try install PDA+ from app store and http://pdanet.co/ to see if drivers will be correctly used.
-Make sure its a data cable, not a charge cable as only + and Negative wires are used and there is no way you can use a charge cable as a data cable.
-Connect phone and look for any pop up on screen, if anything pop up click it and see if it has anything to do with MTP or PTP.
-Still having trouble, reset firmware back to stock see how that goes, If not try boot into recovery and follow next step.
-- Once in recovery see if you can ADB push a rom over or a file, if that works then firmware is dodgy and something is missing. (Would recommend Android Tool kit to use this).
-- You could also try to install ADB insecure app ( Find it on XDA forums) and enable USB debugging and see if that will help
If you still can access file via usb when the phone is booted i would say to flash back to stock rom with ODIN and send it in for repairs. (Thats if you can get download USB mode to work)
Visited Samsung store, they said the USB port has failed but KNOX has been tripped some how, genuinely never rooted this phone or even attempted it but they showed me the warranty void status so basically even though they accept it's a hardware fault they won't fix it.
Sent from my (broken) SM-G925F using XDA Free mobile app
Quick answer for how I fixed this (sort of):
Go to "Settings" > "Developer Options" > "USB configuration". My phone indicated "charging". I selected MTP and my phone connected.
Why "sort of" - it reverts to "charging" every time that I connect the phone. I have to do the above all over again.
full history:
Same problem here. S6 on verizon network new in September 2015. Always connected without a problem to whatever computer that I have tried (linux & windows). The problem started after the recent complete software update on 2016-04-02. The phone is defaulting to "charging" and not trying to connect.
Go to "Settings" > "Developer Options" > "USB configuration". If "charging" is active, you know what your problem is. Select MTP (or whatever you need). The phone now connects and I can browse my files from my computer. The remaining problem, is that it reverts to "charging" every time that I connect the phone. Before the code update, there used to be a dialog asking me what I wanted to do (charge, data transfer, etc - sorry, don't remember exact options or how it was worded).
So, nothing to do with drivers missing on my PC. Nothing to do with need to install some other package. Nothing to do with a bad cable. Code was broken on a software update. (Or if you don't consider this to be broken, it was a poor software design decision).
!!! A CODE FIX IS NEEDED !!!

HELP! Can't connect to PC

Hi guys, i'm getting this problem and cant connect to pc and i think i've tried it all.
when i connect my phone to the PC, it stars charging but my pc doesn't recognize the device, and my phone doesn't show the notification to make it file transfer.
Could it be a computer issue?
it seems not, i've uninstalled and installed drivers (ADB and Fastboot, oneplus drivers, google drivers) and the problem persist, and even try it on another computer and its the same, the phone does not appear even on Device Manager.
Could it be the Cable?
I don't think so, i'm using the original oneplus cable, it use to work really well before, and i have even connect other phone with the same cable and the other phone is recognize by the computer, so it''s not a cable issue... but I still when to a Tech-store and try other USB-C cables with their computer but my issue still persist (phone isn't recognize, just charge).
Could it be a phone software issue?
Maybe? but i discover this issue 3 weeks ago and a i was on EVOX rom and i thought it would be solved flashing another rom, and i CLEAN FLASH Resurrection Remix Rom, but then the problem was still there!
cant connect even on FASTBOOT MODE...
BTW, before installing RR, i Installed OOS 10.3.4, and still my computer doesnt recognize the phone, YES i have enabled developer options and USB debugging is enabled, and USB PREFERENCES to File transfer, but its not helping me, the "usb for" option its all grayed out and cant change that.
Right now i'm stuck on a RR build without Gapps, and i lost ROOT and RECOVERY, and as you may think, i cant install any of them because i cant connect to my pc, so i'm in a pretty difficult situation here hehe, could you please help me out?
This helped me. Hope it works for you too
I can't paste the link but search "how to get your Android device to show up in file explorer" by how to geek.
Didn't work
xnruaa said:
I can't paste the link but search "how to get your Android device to show up in file explorer" by how to geek.
Click to expand...
Click to collapse
Thanks for your reply, but this didn't work because my device isn't shown on device & printers, or anywhere as far as i checked...
PROBLEM SOLVED.
I think this is the silliest solution I've ever seen, it was just DUST, i clean my USB-C PORT (with a mask xD) and then pluggin, AND VOILA, it worked!!! so keep your ports clean everyone

Device not recognized in fastboot on Mac and not recognized at all on PC

I'm hoping someone can help me out here. I've rooted phones before and didn't have any trouble previously. I just bought a used Pixel 3 on eBay with the plan to root using Magisk. The only problem is I can't get the device to be recognized at all on my PC. I've tried all the usual things like different USB ports, different cables, cleaning out the port, etc. I have the latest drivers installed and I have a Pixel XL that is recognized by my PC immediately so I know I have the correct drivers installed. Pixel 3 does not show up in Device Manager at all. I have USB debugging enabled on the device, but it never prompts me to Allow USB debugging when I connect the Pixel 3 to my PC.
Now, here's the weird part. I know the cable is working fine because I use the same cable and plug it into my Mac. The Pixel 3 is recognized immediately and I'm prompted to enable USB debugging. ADB then works just fine on my Mac. 'adb devices' shows my phone. But I then try to use 'adb reboot bootloader' and my phone reboots to the bootloader as it should. At this point my phone says it's in FastBoot Mode, but the device isn't recognized using 'sudo fastboot devices' and if I try 'sudo fastboot flashing unlock' it just sits there saying 'waiting for any device'. I've also tried putting it into FastBoot mode manually by using the Power and Volume Down key, but run into the same issue with it not being recognized while in FastBoot mode.
Could the previous owner have done something to the bootloader to cause the device to not be recognized in FastBoot mode? And is there any way to fix it? Why would the phone be recognized on my Mac without issue, but using the same cable and multiple different ports on my PC, it never gets recognized?
Any help would be very much appreciated here as I'm at a loss as to what I can do and fear I just spent money on an expensive paperweight.
I tested the cable I'm using with my Pixel XL and it's immediately recognized by my PC and the notification for USB debugging shows on the phone, so I know the cable is working out. No device ever shows in the device manager when I have my Pixel 3 connected though. I've even uninstalled the drivers while my Pixel XL is connected to hopefully put Windows into a driverless state hoping my Pixel 3 would then show up as an unrecognized device, but no device. I can't get it to show up at all in Windows for some reason and it's not recognized while in fastboot mode on my Mac. Fastboot mode information all seems to match what a Pixel 3 should look like as well, so I don't think the previous owner installed the wrong software causing device id mismatch. Anyone have any other suggestions for what I can try?

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