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My Zpad Story (work in progress)

I thought I'd post my story so far in acquiring my zpad and update it as I go along.
And see if anyone else is interested in it.
January 2011
I wanted a tablet pc as soon as I saw my friend's Ipad, but thought that they would be too expensive, so I just put it out of my mind. Then while looking for a netbook for my wife, a friend of mine said he could get pc's at great prices from china. We agreed to get her a netbook through him and he told me he could also organise other cool tech like tablets, etc.
(We get ripped off really badly here in south africa, everyone is greedy here and they put up huge mark ups on tech. e.g. galaxy tab is R8000 here which is $1117 at the current exchange rate. Instead of the $650 that it currently is on amazon.com. Which is ridiculous!!!)
He is starting up an importing business from China to South Africa(where I live), I would be his first customer.
He showed me a few tablets, which either were underpowered or had a 3 hour max battery life or both. Eventually he showed me the Malata tablets, the windows one and the one that they later called the Zpad. The windows one sucked so I was interested in the Zpad. Specs looked good and the more I looked into it online the more I was keen. But it was still a lot of money.
I found out mid January that I had gotten funding for university this year, so I decided to get the Zpad. The order hadn't gone through yet for the netbook so I added the tablet (and other tech that we've wanted for a while, eg. 1GB external HDD & logitech G9x mouse, malata dock..) and paid and waited.
1st Feb 2011
Package finally arrived. When he saw the box my friend phoned me straight away in alarm. The box was tiny, way to small to house a netbook and a tablet and all the other stuff.
When he opened it, there were a few 1GB and 2GB USB drives in the box.
SHOCK AND HORROR!!!
He phoned around frantically trying to find out if he had been ripped off by his chinese supplier or not, as he had never bought from the guy before.
Eventually the guy replied, it was 20:00h in china, he says that the guy who dropped the packages off must have switched them around by mistake. He said he couldn't get hold of DHL to find out if the other guy had got the package already, or even to find out who the other guy was, as it was late there.
So now after waiting 3 weeks or so for my tablet I sit and wait, to find out where my tablet and my wife's netbook and everything else is. Are they with the would be flash drives owner? Will he give them back? Will the Chinese guy still send us new ones if the other guy doesn't give them back to him? Very stressed out.
Update:
2nd February 2011
Heard back from the supplier in China and from what I could understand (His English is a little broken, but can't blame the guy, I can't speak a worn of Mandarin) he says that they have had this problem in the past and how it works is they use a 3rd pary company to take their packages to DHL and then DHL send it, so the 3rd party guys must have made the mistake. This happened before and they stopped using that company as a result, but now it has happened again.
He says it shouldn't be to difficult to get hold of the stuff and get it sent to us, but it will take a while.
I really hope so. I'm still worried that some guy is playing on my Zpad or have taken the factory screen cover off (which I was planning to keep on, if it came with one), or even worse has sold it...
So no concrete progress, but things are looking up.
Update:
3rd February 2011
It's Chinese newyear now. So I wasn't expecting much progress today, and didn't get any. But the Chinese supplier told us he hasn't gotten the status of the parcel yet, but we should hold on to the wrong parcel we received and he will chase them up and try to get them exchanged.
Update:
4th February 2011
The supplier said that DHL are contacting the person who received our parcel and he will let us know the outcome.
Update:
18th March 2011
So, we still haven't heard from DHL, and our chinese contact hasn't contacted us since my last post. He is also no longer on the trading sites like alibaba, etc. So we think we have been swindled.
My friend here is going over to china in a few months, so he will probably see if he can find this guys, using private investigators and press charges against him (and maybe a fist or two).
My friend did take responsibility though, saying that it was his fault and he should have tested out his contact first.
He has found a more reliable contact and is waiting for a sale to go through, and then will try order it again, out of his pocket.
But I don't know if I still want the Zpad, with shipping, 3G and GPS, the tablet cost about R6500 here, which converted is about $900. Which is really expensive, but the cheapest I can get it at. I can get the Gtablet for R4313 ($600), buying through a local online business who buy from amazon.
But I don't know, there are many new tablets coming out now, so there is no longer the benefit of getting the only tegra 2 tablet, and getting use out of it before the big boys arrive. So I think I might as well look around, now that the Zpad is no longer on it's way.
I'm thinking about getting the Xoom WIFI instead when it comes out. My dad is going to Italy soon, and hopefully it will have released in Europe by then, so he can pick one up for me at a comparable price to the US $600. When it finally gets here it will be ridiculously expensive, I estimate the same price that I paid for the Zpad,($900). So if the Xoom is anything less than 650 Euros, Then I have saved money, buying a better tablet.
Then when my friend has managed to make some money back, he can refund me, rather than ordering me another one, and I will have money left over for accessories.
So, right now it is just a wait to see when the Xoom Wifi comes out in Europe, how much it will be, and if it releases before my dad gets there; sometime in May.
Yep, more waiting, but I'm happy to wait again, I feel I am getting a better deal now, and I feel more in control.
Update March 20th:
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Update April 3rd:
My Xoom came yesterday, and WOW!!! It is amazing, it is an awesome resolution screen, great viewing angles, incredibly responsive, amazing battery life, has honeycomb.
The Zpad not coming was a blessing in disguise. I will still try get my money back for the Zpad from my friend to cover the cost of the Xoom, though.
Really , Really glad that I didn't get a Zpad in hindsight. I know that's a bit cheeky to say in the Gtab forum, but after waiting this long, I would want it to be perfect, and well neither tablet is perfect, but the Xoom is a lot closer.
So, this will be one of my last posts on the Gtab forum, I'll be living in the Xoom on from now.
Thanks so much for reading my story everyone.
I will update if this thread is still around and I get my money back from my friend, but otherwise that's it.
Cheers

wow, that really sucks.
I hope all works out and the Chinese supplier fixes his mistake and sends you your order.

Thats really bad. I think it's at the same level as my story at ebay... Sad.
Seems getting a zPad is just not as easy as we thought.

Ya, it is sad. But I'm optimistic. It might be a DHL mistake too, in which case they will have to fork out of it doesn't sort its self out.

Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.

anjenaire said:
Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.
Click to expand...
Click to collapse
It's common for a lot of packages to go "missing" around Christmas time from UPS/FedEx and other carriers. I have had a few friends who have worked for FedEx and the stories they would tell convinced me to never order anything around Christmas time for delivery. At least you were able to get your money back

That's what I am hoping too. To track down whoever was supposed to get the one we got and ask them what they got instead, because they have to sign for it, so there will be a record of them receiving something... So we just have to find out if it was our stuff or not. Either way I'm sure they will be forced to return it...
We'll see what tomorrow brings.
Thanks for the moral support.

Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received? If it doesn't, then DHL is the one who messed up.
I hope everything turns out ok for you. I hate to hear stories like these. But I'm also an optimistic guy and I also give people the benefit of the doubt.

xmr405o said:
Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received?
Click to expand...
Click to collapse
Ya he did give us the tracking number and we tracked it all the way from hongkong to my friends doorstep. The mix up may have been when the agents fetched the package from him.

Have updated the original post with the latest news.

Have updated the original post with the latest news.

Updated again:
18 March 2011

If you are paying with Paypal or Credit card, get it refunded by them ...

y2k-inc said:
If you are paying with Paypal or Credit card, get it refunded by them ...
Click to expand...
Click to collapse
We transfered to him in china.
And we can't get hold of him to ask for refund.

From all accounts the Xoom is a better tablet.
I have a ZPad and am extremly happy with it and the community work on it (pershot et al).
If I was I am buying to day it would be a Xoom and in a months time perhaps an asus based perhaps 6moths after that what ever Malata has or who every has the fastest at the time.
One thing that seems to stand out about the ZPad is that as Malata seem to manufactuer for others and the ZPad is almost their andriod reference platform*, there is an openess that one may not get from Motorola.
*from Dmesg "Machine:NVIDA Harmony Development System"
Very few HW things in the IT industry stay the best for long, even more so with emerging product lines just look at how netbooks evolved from low end devices to dual core atoms and 6hrsplus batt life in less than 6 months.

That is how I feel too.
The xoom is currently the best, and that's what I'm paying for. It isn't as open as Zpad, but it works without as much tweaking (micro SD and Host USB aside). And to be honest, that's what I really want, something stable that Just works.
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Very Excited!!!
Will keep you posted. Hopefully this is where the Drama will end.

I have update the OP(original post) with the conclusion to my story.
I'm still a few hundred dollars worth out of pocket but over the moon about the outcome regardless.
Cheers

Rumor: release date for new smart watch

here
apparently the clove website has a release date of july 15th for the next gen sony smart watch.
price...a sweet £120.u can read the rest in the article.

sorry but official sonyxperia account confirmed that it is going to be released in September. here is the picture. hate that this rumor is not true..if not it'll be a good price...
Sent from my GT-N7100 using xda premium

Just made a pre-order myself @ clove
Well, Sony has said that it will be available WORLDWIDE in September, the paramount word here being worldwide. UK is not worldwide and it's not as if they necessarily just stock up produced watches and then ship it everywhere at the exact same time. Clove is a reputable company IMO, but I'll get back to post here when I have my watch before the end of this month :victory: (fingers crossed)

Keen to get this too.. just not sure if warranty is international or not though!
Sent from my GT-I9305 using xda premium

There are at least three UK web sites with the Sony SmartWatch 2 on pre-order in two weeks (July 15 week): Clove, MobileFunUK, and Handtec. I pre-ordered from both Clove and MobileFunUK. Clove already charged my credit card!
I ordered the current generation from MobileFunUK last year and it was delivered earlier than the rest of the world by a few weeks if I recall correctly.
So it seems very real!

cant believe theres STILL no speaker and mic. this is a must have imo. ive been waiting for so long for that, now going to have to wait longer!

aleekwen said:
There are at least three UK web sites with the Sony SmartWatch 2 on pre-order in two weeks (July 15 week): Clove, MobileFunUK, and Handtec. I pre-ordered from both Clove and MobileFunUK. Clove already charged my credit card!
I ordered the current generation from MobileFunUK last year and it was delivered earlier than the rest of the world by a few weeks if I recall correctly.
So it seems very real!
Click to expand...
Click to collapse
Share a review once you get it!
If it works with the old apps and if it is stable I am going to grab one first then find a way to dispose the current gen and my metawatch!
Sent from my GT-I9305 using xda premium

jmpcrx said:
cant believe theres STILL no speaker and mic. this is a must have imo. ive been waiting for so long for that, now going to have to wait longer!
Click to expand...
Click to collapse
Its not trying to replace a bluetooth earpiece, not to mention it would make it too bulky. Look at the Kreyos. Great features, but looks ridiculous as a watch.

BBowermaster said:
Its not trying to replace a bluetooth earpiece, not to mention it would make it too bulky. Look at the Kreyos. Great features, but looks ridiculous as a watch.
Click to expand...
Click to collapse
im not sure where it says what its suposed to do before its released? so there is no reason they could not do it these days (im sure it could be done without being bulky) ive read of many users that would love that functionality. i would be quite willing to pay the extra price. it would turn it from being a good watch to being the best. (especially if it included a camera too!)

Just strap your phone to your wrist
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

aleekwen said:
There are at least three UK web sites with the Sony SmartWatch 2 on pre-order in two weeks (July 15 week): Clove, MobileFunUK, and Handtec. I pre-ordered from both Clove and MobileFunUK. Clove already charged my credit card!
I ordered the current generation from MobileFunUK last year and it was delivered earlier than the rest of the world by a few weeks if I recall correctly.
So it seems very real!
Click to expand...
Click to collapse
So you going to get 2 watches?
And they shouldn't charge your card til they ship should they?

SayWhat10 said:
So you going to get 2 watches?
And they shouldn't charge your card til they ship should they?
Click to expand...
Click to collapse
Yes two for now. I have 4 Sony current generation ones. I typically get multiple for various reasons including being able to have failures/damages.
Some web sites charge on preorder, I didn't realize Clove was doing this but am OK with it.
It will be interesting to see which one gets delivered first, as I also selected the fastest option available with each.
Thanks

aleekwen said:
Yes two for now. I have 4 Sony current generation ones. I typically get multiple for various reasons including being able to have failures/damages.
Some web sites charge on preorder, I didn't realize Clove was doing this but am OK with it.
It will be interesting to see which one gets delivered first, as I also selected the fastest option available with each.
Thanks
Click to expand...
Click to collapse
Are you in UK or US? But guess good thing is by charging you, you get locked in to that price? Because reports indicate it should cost more come September

SayWhat10 said:
Are you in UK or US? But guess good thing is by charging you, you get locked in to that price? Because reports indicate it should cost more come September
Click to expand...
Click to collapse
Canada, yes I think the current price is reasonable.

Clove is a big fat no-go
aleekwen said:
Yes two for now. I have 4 Sony current generation ones. I typically get multiple for various reasons including being able to have failures/damages.
Some web sites charge on preorder, I didn't realize Clove was doing this but am OK with it.
It will be interesting to see which one gets delivered first, as I also selected the fastest option available with each.
Thanks
Click to expand...
Click to collapse
In Clove's FAQ they write the following:
Do you take payment straight away?
Unless you have ordered an item that is marked as 'pre-order' on the product page, you will be charged straight away for the products ordered.
I pre-ordered, obviously, and they charged me straight away, now they just happen to have to delay it till week starting September 9 because Sony misinformed them. Yeah right. Lying sacks of s.... I'm fuming right now. Mobilefun.co.uk has it for preorder too and having bought 10+ times from them already and always really satisfied, I'll preorder with them instead. Also they answer questions and their watch is the plastic or silicone strap, which I prefer to the leather one that Clove claims to get - if ever. Like I'm gonna lend them all that money for 2 months
EDIT: So delay is legit, but their charing immediately is still crappy business practice.

Yup just got the Emil from Clover about the Sept 9 delay also.
Not too keen on their charge of the card now may ask them to reverse it till shipment.
Sent from my SGP312 using xda app-developers app

Return my money *****es
aleekwen said:
Yup just got the Emil from Clover about the Sept 9 delay also.
Not too keen on their charge of the card now may ask them to reverse it till shipment.
Just take a look at who you should trust. Trustpilot is a Danish company, so not as well known by non-Danes, but I concur with the reviewers.
Check Trustpilot website and read about Mobilefun and Clove and then compare them.
Can't post links because of this damn spam prevention 10 post system. At least this way, replying and hopefully helping you, I'll rack up enough to be able to post in developers section. By no means a newbie but unlike some I always search forums thoroughly, so never needed to ask much myself :angel:
I have just ordered it from Mobilefun and theirs is the rubber strap that I wanted anyway. Even it I still won't get it till September, I trust them regarding any problems with the watch later, should such arise.
Clove just responded that I'll get my money back within 7 business days!!! What? They should do it today so I'll have it by tomorrow. I might get it by tomorrow, I guess, but never have I dealt with anyone that slow.
Best of luck and Mobilefun FTW :victory:
Click to expand...
Click to collapse

So release date is September like originally stated by them
Looks like the pebble is out

Correspondence on Mobilefun.co.uk
SayWhat10 said:
So release date is September like originally stated by them
Looks like the pebble is out
Click to expand...
Click to collapse
Can't post links yet but to to mobilefun . co. uk and type smartwatch, then find version 2 and read the correspondence. They seem quite certain it will be in July, or it would seem, at least before September. You could give it till tomorrow to see it they change their prospects like Clove did, but unlike those sons of cloves they won't charge you until they actually send it.

New update as per July 9 afternoon
SayWhat10 said:
So release date is September like originally stated by them
Looks like the pebble is out
Click to expand...
Click to collapse
Verbatim copy paste from Mobilefun’s website where some dude asked what we’d all like to know.
David:
Hi there. I have this on pre-order with you in anticipation of the 15th July release date. However, sources are saying as of this morning, Sony has now pushed back its release date to its original one of September. Do you know if this is now the case? Thanks.
Mobilefun:
Hi David,
The release date of the Sony SmartWatch 2 has been put back to September and will not be launching week commencing 15th July as previously stated. The revised arrival date is week commencing 9th September. At all times we provide the most accurate information we can based on data we are supplied. It has transpired that the date of the 15th July given by Sony’s distribution arm was incorrect.
We are sorry for any inconvenience this delay may cause.
So it seems the delivery delay is the same for Mobilefun and Clove. Only difference now is that Clove will charge you immediately and Mobilefun won’t until they actually ship AFAIK. Clove’s comes with a narrow black leather strap and Mobilefun’s is the silicone strap. I’ve opted for the latter since I don’t want a splashproof watch with a strap that can’t handle water at all, or sweat for that matter. The silicone one is wider and more supportive and hugs the watch making it look smaller and the little holder things appear less prominent. Sony will release extra straps later, but that could take a while and if their overpriced M2 micro-flash cards are anything to go by, they’ll cost twice as much as a similar 24 mm strap on amazon/ebay. The silicone one is a fit, but the leather one is generic, so buy the durable silicone and you can then easily replace with a less durable leather later. Just my two cents.
EDIT: Mobilefun also charges immediately. Guess there's not way around that, but I don't care anymore. The other stuff I got from them I've liked and their service has been good so far.

Ice Dot View Case Hinge tearing?

Hi all,
I have an official HTC Dot view case for my M9, the ICE version (with the transparent back) but I have found that just after a month of normal use, the hinge is starting to tear from the inside, just where it is connected to the hard transparent back.
I was wondering if anyone else is experiencing this.
I'm going to try and get a replacement from the store as I am surprised at the quality issue with this one, just hope it's a one off.
I've never had this issue with my m8 Dot View case.

Same exact thing happened to me, in about 2 weeks. I went to the Verizon store where I bought it, and they offer 14 day returns, and my entire front flap ripped off at 15 days.
I even reached out to HTC, and they said that you have to get warranty thru the store you bought it at. Needless to say, I'm really ****ing pissed, and only saw this post when I came here to find a new case. It just really pisses me off that I got roped into the m9 due to the dotview case, and it ****ing fell apart in 2 weeks. Nice flagship case for your flagship phone, HTC. Ya jerks.

godzirrarawr said:
Same exact thing happened to me, in about 2 weeks. I went to the Verizon store where I bought it, and they offer 14 day returns, and my entire front flap ripped off at 15 days.
I even reached out to HTC, and they said that you have to get warranty thru the store you bought it at. Needless to say, I'm really ****ing pissed, and only saw this post when I came here to find a new case. It just really pisses me off that I got roped into the m9 due to the dotview case, and it ****ing fell apart in 2 weeks. Nice flagship case for your flagship phone, HTC. Ya jerks.
Click to expand...
Click to collapse
Luckily I bought mine at best buy, I couldn't get my money back because they have the 15 day policy, but I was able to get store credit and switched to the otterbox. My ice case tore right at the 30 day mark.
That doesn't seem right, HTC should have a standard product warranty. They are willing to give another device through uh-oh protection, but not a case? That's a noodle scratcher if I've ever heard one.

Another ripped case here, after a month of use, contacted HTC, they said to go to the supplier, even though i purchased the case through the HTC Website... It's a bit of a joke and then the online chat rep eventually told me to try contact expansy's which doesn't make any sense either. Ordered a new spiegen slim case anyway now but still trying to claim my compensation back

I had a lengthy discussion with htc support and they basically told me to contact the retailer.
When I told them they are responsible for warranty claims, they basically told me they can't fulfil their own warranty policy.
Really its a joke, if I had the time and energy I would take them to court, as this is clearly illegal.
**********
Sent from a tin of baked beans using some chewing gum, tinfoil, a piece of string and a manual written by MacGyver

Same thing is happening to mine! Found this topic through a search. Really disappointed but haven't reached out to anyone yet. Bottom of hinge barely on now. Really wanted this case and it's such a let down.

Does anyone know if that can happen with the first version of the dot view case for the m9?

Carphone warehouse is sending out a replacement to me.. I'll keep an eye out if it happens again.. Haven't received it yet..
**********
Sent from a tin of baked beans using some chewing gum, tinfoil, a piece of string and a manual written by MacGyver

I wonder if I should not buy a clone then, I thought the main advantage of the original cover is the durability...
Sent from my HTC One M9 using XDA Free mobile app

vegetaleb said:
I wonder if I should not buy a clone then, I thought the main advantage of the original cover is the durability...
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
Anything is better than the original, poorly maid, probably to have consumers buy multiple cases to help HTC make up for quarterly revenue

I just noticed that HTC did 2 different Dot View cases for the M9, the Ice which is transparent back and the normal one which is like the M8 Dot view.
Do you think only the Ice version has problems?
What do you think about this case? http://www.amazon.com/case-Rock-Ult...p/B00VND5HQK/ref=cm_cr_pr_product_top?ie=UTF8

vegetaleb said:
I just noticed that HTC did 2 different Dot View cases for the M9, the Ice which is transparent back and the normal one which is like the M8 Dot view.
Do you think only the Ice version has problems?
Click to expand...
Click to collapse
The only thing I can say is the grey backed one is the one I had on the m8, never had an issue with it.
My gut feeling would be it only effects the ice cases, which is doubly irritating as that is supposed to be the more premium one...

Just had a look and mine is doing the same
@p50kombi did you just go in store or call them?

Electronic Punk said:
Just had a look and mine is doing the same
@p50kombi did you just go in store or call them?
Click to expand...
Click to collapse
Don't ask mate...
I went to the store first, but they are just a bunch of idiots..
I thin kI told you before I had a run in at the store before, this time was no different.
They told me they couldn't do anything about it in store and I should call HTC.
I can post the log from my conversation with HTC, they basically said they can't fulfil their own warranty policy and I should go back to CPW..
I really didn't want to go back to the store and waist another hour of my life debating with the knobs there, so decided to call CPW instead.
The woman on the phone sorted it out for me after me explaining my road towards my call with her...
Best bet would be to call them.
Maybe mention there seems to be a real issue with this case and maybe they can push HTC from their side to do something about it....
Man, it makes my head hurt already knowing that I probably will be doing the same after another months worth of use, as the new dot view case shows hairline cracks in the rubber already....

Yeah distinct lack of effort on cases this time, 3 **** colours and low quality imho, bottom of my case is not nicely drilled and has tiny bits of discoloured rubber where it hasn't been done properly.

kash20 said:
Another ripped case here, after a month of use, contacted HTC, they said to go to the supplier, even though i purchased the case through the HTC Website... It's a bit of a joke and then the online chat rep eventually told me to try contact expansy's which doesn't make any sense either. Ordered a new spiegen slim case anyway now but still trying to claim my compensation back
Click to expand...
Click to collapse
that's because the "htc accessories website" is operated by expansys. i don't even know if that's the real official website.
the same happened to mine ICE case, i am still waiting for reply from expansys.

Ok went to the store (same store I actually had my online delivery that gave me it 4 days early - so pretty chill / clueless guys but regardless awesome because of it.
They weren't sure on the warranty policy so put me through to customers services. Without evening asking for name/number they told me the warranty was 6 months (which I actually believe is incorrect but serves purpose) and that the store should be able to replace it.
I had the nice lady repeat this for an employee. Boom, job jobbed.
Actually quite obvious on the tearing when the phone is out of the case.
Confirmation from "head office" was all they needed which I assume they meant customer services.
Would encourage everyone to do this to be honest, although a fan of HTC, they should not get away with low quality "premium" accessories and if this has an inherent fault then it needs to be sorted out.
Don't be afraid and if needed point them to this thread, might even start getting this talked on Elevate as I am disappointed in the variety of cases this year and miss my Orange M8

Electronic Punk said:
Ok went to the store (same store I actually had my online delivery that gave me it 4 days early - so pretty chill / clueless guys but regardless awesome because of it.
They weren't sure on the warranty policy so put me through to customers services. Without evening asking for name/number they told me the warranty was 6 months (which I actually believe is incorrect but serves purpose) and that the store should be able to replace it.
I had the nice lady repeat this for an employee. Boom, job jobbed.
Actually quite obvious on the tearing when the phone is out of the case.
Confirmation from "head office" was all they needed which I assume they meant customer services.
Would encourage everyone to do this to be honest, although a fan of HTC, they should not get away with low quality "premium" accessories and if this has an inherent fault then it needs to be sorted out.
Don't be afraid and if needed point them to this thread, might even start getting this talked on Elevate as I am disappointed in the variety of cases this year and miss my Orange M8
Click to expand...
Click to collapse
I already posted this on elevate, not really a great deal of response there, just a few others who have similar issues but no response from HTC...
Interesting fact to add is the HTC warranty team I spoke to over the phone had no idea what HTC elevate is...

expansys will also change my case. they say that the first series had a problem that is now solved. will see in a month i guess.

sleby said:
expansys will also change my case. they say that the first series had a problem that is now solved. will see in a month i guess.
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Well I don't believe that for a start
Secondly, no reason to be believe this isn't going to happen to my second case, can already see a gap.
Thirdly, nice of HTC to mention it :s

Hey from a new S3 Frontier owner!

Hello S3 Forums, Just wanted to say hello and share my store about how I became an S3 Frontier owner. (sorry, it got kind of long and wordy, lol)
I got my first "smart watch" when I came across the OG Pebble and had the wife buy it as a Christmas gift one year. From that day I synced it until now, I have not missed a day with my tech wearables. I eventually Kickstarter backed the Pebble Time, and loved that one even more. It had just a little more to it, and did everything I wanted from a little wrist tech.
Fast forward to a few days ago when I finally got my hands on a S3. As some or many of you may have heard by now, Pebble is going down in flames and they are selling out to Fitbit. This was the push I needed to start doing research on a suitable replacement for my trusty Pebble Time. I have never used anything but Pebble, so where was I to go? Android Wear? Samsung? Tic Watch (a close 2nd choice) or back to a classic watch?
I watched YouTube after YouTube and finally had my mind just about made up on the S3 Frontier. One problem, It was a week after Black Friday, and dang near every vendor was sold out. I called Best Buy, and they told me that they could order it in and it would be around 4-5 days. So on a Monday I took a trip up to my local Best Buy to check it out in person and hopefully pull the trigger. While one think was for sure, I fell in love with the size and design of the S3 way more then the S2 or any other watches on display.
Then the crazy story about how I ended up with my watch. I was told by 2 different Best Buy associates that, "yes, we can still get you one in 4-5 days" and So when I made up my mind, the guy said, its on order and should be here by Friday (12/16/16). So we proceeded with the transaction, and I bought the Bluetooth only version for $299.99. The next few days seemed to take forever and once Thursday night came, I couldn't take it anymore. I decided I would call and check on the status of my order just to make sure it was going to be here on Friday. Well.. that's when my heart sank. The customer service agent on the phone, couldn't find my order and didn't see where anyone had ever placed the order. He managed to find my sales receipt, but said there was no order associated with it. Thankfully he listened to the situation and with some on hold time, had the Manager at the store verify my story and was going to get back to me on Friday to let me know what they could do. Thankfully the store's inventory was now showing negative 1 on hand after my sale. They said it was a glitch in their system, and that the watch was basically sold out and not available.
Once I got that call, my option was to basically take a refund, and then once they got some more in, I could come back and buy it then. But all I wanted was to buy this thing! Even Samsung direct website said that it was going to be January before any other watches shipped out. So.. I decided to try and talk them into letting me exchange my pre-ordered Bluetooth model in for the ATT LTE model that I knew they had on the shelf. After some deliberation between sales managers, they decided to let me exchange it, plus $25. Because the Bluetooth was on sale for $299.99, but the outright ATT was still $349.99. I am on Verizon, so I had no use for the LTE, but I still just wanted the watch, lol. But to my surprise for all the headache and hassle, the Mobile manager decided to just exchange them straight up and apologized for the mistake. I love it when customer service based business comes to the plate for customers. Huge kudos to my local Best Buy for making it right for me.
Not going to get into the issue of getting the correct apps installed on my custom ROM HTC 10. But after a night of reflashing a stock based ROM and getting the apps done, its finally working! Even Samsung Pay which is so damn cool on my wrist. I'm excited to be a part of the Samsung S3 family and can't wait to see how much better it gets as more and more join in. I think the S3 is going to get a lot more customers as its out longer. I know I love it and don't think I'll find a replacement soon.
So there we go, sorry it got so long, but I'm just so excited about my new tech and thought my story was crazy enough to share.
Attached is a neat picture of my last 5 watches. Pretty cool to see the progression of wearables. Left to right: favorite black Fossil, favorite stainless Fossil, Original Pebble smart watch, 2nd generation Pebble time smartwatch, and the newest beast, the Samsung Gear S3 Frontier.

I also have the S3 Frontier. I do like it but it would be even better if it had compatibility with Android Wear apps. The lack of apps is the only thing I don't like about the watch. Other then that it is great.

[UK] Carphone Warehouse pre-orders

Hi all
Anyone pre-ordered from CW yet?
what did you get and when do you think it will be shipped
Cannot remember if last year they were OK or not at shipping them ahead of others
Also are there some freebies with these orders?

I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!

Ordered instore at CPW inside Curry's Bolton today. Black S8 (SimFree). Took 10 mins, collect from store on the 20th & get a free Samsung speaker

Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!

scgf said:
Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!
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Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...

Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.

comicbookguy72 said:
Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...
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Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.

scgf said:
Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.
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Good to know the returns policy works. Just hope rooting is possible and the custom rom scene is good enough on the S8. (had Nexus devices since the GNex & really going to miss crack flashing).....

I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.

scgf said:
I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.
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It's actually not the same sensor either ,it's the same specs but a new one that no other phone uses. I'm sure it will be better in many scenarios with the improved processing and new features and will probably knock the Pixel from 1st place on dxomark. I can't wait to do some testing once I get it.

I can't wait for the 20th and my new phone! I pre-ordered it from CPW on Saturday.

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
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Click to collapse
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!
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On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier

scgf said:
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!
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Click to collapse
I had the same issue - got an email later saying card didnt go thru - had to call bank and them to sort it out - annoying - but still better than the crap samsung website service

tim2london said:
On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier
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Click to collapse
I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.

ewokuk said:
I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.
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On JL website - they only have S8+?

I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!

FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Depends what you want. I'd much rather have the speaker than a VR headset or a memory card!
I'm not sure the UK is getting screwed - the S8 launches here at the same time as the States. There are many countries that don't see phone releases until much later after launch. We generally get them pretty quickly.

tim2london said:
On JL website - they only have S8+?
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I thought they had both but I have ordered the + anyway.
---------- Post added at 13:18 ---------- Previous post was at 13:17 ----------
FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Click to collapse
Yup battery life worries me too but I have not found another device that I would be willing to go for and my S5 is getting on a bit so I need to upgrade.
UK being screwed is nothing new. We get screwed on price and screwed on deals for just about everything. Now they are using brexit as an excuse to stick the prices up on everything when we were already paying far more than the exchange rate says we should have been paying in the first place! They have all just spotted an opportunity to increase their profits by a big chunk and hide it as being brexit. And Samsung themselves can keep whacking up prices all over the world because they dont really have any serious competition at the top end, otherwise they wouldn't be able to.

XxSPARC0xX said:
Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.
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arrgh how did u managed to get extra 50 quid on top xd i just preordered s8 plus and free speaker... for delivery on the 20th