Need help, converting T-MO SM-G955U to the unlocked/international? version - Samsung Galaxy S8+ Questions & Answers

Hello, I was a very active member of this forum but I been long time doing nothing but getting phones and not rooting them or custom roms.
Now I been with T-Mo when the S8+ was in pre order, I got the phones, now I switched to MetroPCS....
The problem is I had Wi-Fi calling with Tmo but when I put the Metro SIM it reboots and the Wi-Fi calling disappear. My friend has 2 Notes 8, he got them factory unlocked and he was with Tmo with Wi-Fi calling then he switch to Metro and his Wi-Fi calling works too, I believe my problem is Tmo software.
I want to flash my phones with the unlocked/international? version, how I do this without losing Samsung pay? even better if I can do it without losing any data at all.
Any suggestions? Thanks

vijovame said:
Hello, I was a very active member of this forum but I been long time doing nothing but getting phones and not rooting them or custom roms.
Now I been with T-Mo when the S8+ was in pre order, I got the phones, now I switched to MetroPCS....
The problem is I had Wi-Fi calling with Tmo but when I put the Metro SIM it reboots and the Wi-Fi calling disappear. My friend has 2 Notes 8, he got them factory unlocked and he was with Tmo with Wi-Fi calling then he switch to Metro and his Wi-Fi calling works too, I believe my problem is Tmo software.
I want to flash my phones with the unlocked/international? version, how I do this without losing Samsung pay? even better if I can do it without losing any data at all.
Any suggestions? Thanks
Click to expand...
Click to collapse
Check your APN against your friends phone that gets Wi-Fi calling.

Related

WiFi Calling on Factory Unlocked S8+

A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Same here. Looks like wifi calling is not a feature that is available on the unlocked version unfortunately. Same with using LTE while on calls and built in visual voicemail :/
You have some advantages going unlocked but you lose some things too.
Sent from my iPhone using Tapatalk
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Mr. Orange 645 said:
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Click to expand...
Click to collapse
True, just keep in mind that future att updates can't be done via OTA - which can be a pain too.
Sent from my iPhone using Tapatalk
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Poison423 said:
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Click to expand...
Click to collapse
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Edited. Read the thread
Gr8man001 said:
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Click to expand...
Click to collapse
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
TheBoozer said:
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
Click to expand...
Click to collapse
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Gr8man001 said:
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Click to expand...
Click to collapse
Thank you indeed for your response. When I got my S8+ and before inserting AT&T SIM, this feature was NOT listed under Settings>Connections. I was informed by a Samsung agent that the carriers will push this feature to the phone through their SIM after they provision the feature. So now since my SIM is AT&T and my phone is unlocked, and its IMEI number is not in AT&T's data base, I don't have the feature listed.
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Gr8man001 said:
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Click to expand...
Click to collapse
Very good advice, thank you again for all your help.
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
peekie said:
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
Click to expand...
Click to collapse
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
TheBoozer said:
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
Click to expand...
Click to collapse
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Try to reset to factory defaults with sim inside
I'm on Argentina and with unlocked software i got wifi calling when the device is set up with my sim inside
Mr. Orange 645 said:
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Click to expand...
Click to collapse
I found that after wasting several hours with AT&T's techs. The 3rd option is to dump AT&T and switch to a carrier that has wifi calling available for unlocked S8/S8+ phones such as T-Mobile.
Wi-Fi Calling works great for me
TheBoozer said:
A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Click to expand...
Click to collapse
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Goldenstreak76 said:
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Click to expand...
Click to collapse
Unlocked US version it isn't there on AT&T.
This is a Samsung Issue not AT&T...according to Samsung
The following is a record of your online chat.
General Info
Chat start time November 15, 2017 3:42:19 PM EST
Chat end time November 15, 2017 4:00:23 PM EST
Duration (actual chatting time) 00:18:03
Operator Rohit K
Chat Transcript
Info: Thank you for choosing to chat with us. An agent will be with you shortly.
Info: You are now chatting with Rohit K.
Rohit K: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
You: how do i turn on HD voice on my s8+ on the att network?
Rohit K: I'll help you with the required information.
You: wi fi calling
Rohit K: Here are the steps.
Rohit K: Go to Settings. Tap Advanced Calling under WIRELESS NETWORKS. Tap Advanced Calling again to turn it On or Off.
You: I've gone through the steps outlined in your Wi-Fi calling setup but when I do the search no wi-fi calling shows up in the search
Rohit K: Just to confirm, is it a unlocked phone?
You: yes
Rohit K: Unfortunately, we cannot use the wifi calling option on the unlocked phones. Samsung is working on this issue.
You: That's odd....you would think it would work better. HOw long has it been an issue?
You: I just got my phone yesterday
Rohit K: The WiFi calling feature is disabled on the unlocked phones, as we can use any carrier on the unlocked phones.
Rohit K: You'll find it on the carrier enabled phone.
You: How can I exchange this phone for a new att phone
Rohit K: May I know the place of purchase?
You: Samsung.com
Rohit K: Yes, you can return the phone with in 15 days from the date of purchase.
Rohit K: We have a dedicated order support team, for your convenience I'll share the contact number of our dedicated team. Once contact them, they'll help you in exchanging the phone.
Rohit K: you may call us toll-free at 855-726-8721,
seven days a week, 9 a.m.-9 p.m. EST with your order
number.

AT&T on Unlocked Note 8 WIFI Calling why one phone will work and one wont!?

I have 2 Note 8s right from Samsung Unlocked. My dad and I are both on AT&T. We both flashed the AT&T firmware. His works with WiFi calling mine doesn't. The only 2 differences are I took an update the day before we flashed and he did not. Also he has had WiFi calling on AT&T with an LG G6 phone and used it. I have never activated any device on WiFI calling with AT&T prior to this. Last night I put my sim in his old LG G6 and called AT&T to swap IMEI numbers. With that phone I was able to activate WIFI calling.
So is the issue really the unlocked note 8s IMEI numbers not set up with AT&T correctly and my dad got lucky or is it with the firmware software?
I have had so much help from BlueFox721 and a few others I know there is an answer out here.
The crappy thing about this is that it is more important for my dad to have WiFi calling than me but now that I know it is not working I don't want to give up!
chrisusa96 said:
I have 2 Note 8s right from Samsung Unlocked. My dad and I are both on AT&T. We both flashed the AT&T firmware. His works with WiFi calling mine doesn't. The only 2 differences are I took an update the day before we flashed and he did not. Also he has had WiFi calling on AT&T with an LG G6 phone and used it. I have never activated any device on WiFI calling with AT&T prior to this. Last night I put my sim in his old LG G6 and called AT&T to swap IMEI numbers. With that phone I was able to activate WIFI calling.
So is the issue really the unlocked note 8s IMEI numbers not set up with AT&T correctly and my dad got lucky or is it with the firmware software?
I have had so much help from BlueFox721 and a few others I know there is an answer out here.
The crappy thing about this is that it is more important for my dad to have WiFi calling than me but now that I know it is not working I don't want to give up!
Click to expand...
Click to collapse
I hope someone gets it figured out...It would be nice if everything just worked out of the box...
My phone is back to the state it was in out of box I believe. It is telling me Shave an update. I am not sure if the first time it updated it changed something that flashing back to original will not undo. I am contemplating trying to flash the same ATT firmware that I did on my dads or just wait and see what develops over the next few days. I have flashed so many times in the last 24 hours I am not sure what is in my phone

Unlocked on T-Mobile

Hi!
Hey any functionality lost by using the unlocked version on T-Mobile ?
Thanks
When speaking to Samsung about this, they told me all T-Mobile bands are supported including 5G on the unlocked versions. What you may lose is video calling (who cares) and possibly wifi calling. But in the past I've seen threads were talking to higher-level techs at T-Mobile can enable those features.
I noticed Samsung checkout page didn't ask if you need a SIM for the unlocked phone. In the past it would give you an option. So curious if you will need to go to the store for a SIM.
Thanks . Video calling is big with me . Rats
My Note 9 was unlocked from Samsung but video calling and Wi-Fi calling work fine. Not sure about this phone though.
Won't you just be able to flash the T-Mobile firmware via Odin if you get the unlocked? Then you get the best of both worlds. This is what I did with my Note10+. Got the Unlocked from Samsung then used Odin to get the official T-mobile firmware.
BigMosley said:
Won't you just be able to flash the T-Mobile firmware via Odin if you get the unlocked? Then you get the best of both worlds. This is what I did with my Note10+. Got the Unlocked from Samsung then used Odin to get the official T-mobile firmware.
Click to expand...
Click to collapse
Same here
i had an unlocked note 10 + on tmo and had no issues with video calls or wifi calling. i got from the samsung site that the note 20 has an esim which i would guess is why you dont see any wording for a conventional sim...
marctronixx said:
i had an unlocked note 10 + on tmo and had no issues with video calls or wifi calling. i got from the samsung site that the note 20 has an esim which i would guess is why you dont see any wording for a conventional sim...
Click to expand...
Click to collapse
I currently use an unlocked note 10+ on tmo that isn't flashed. The only limitation is that I cannot do tmo-to-tmo video calling. It may simply be a setting on my end but I never looked into it as there are so many options. Everything else works fine and I seem to get every update at the same time.
Dewda said:
I currently use an unlocked note 10+ on tmo that isn't flashed. The only limitation is that I cannot do tmo-to-tmo video calling. It may simply be a setting on my end but I never looked into it as there are so many options. Everything else works fine and I seem to get every update at the same time.
Click to expand...
Click to collapse
To fix that issue you can flash TMobile rom onto the unlocked version.
jship said:
To fix that issue you can flash TMobile rom onto the unlocked version.
Click to expand...
Click to collapse
Thanks. I haven't flashed a rom before but there's lots of info available. If I don't upgrade to the Note 20 then I will flash the TMobile rom onto the Note 10+. If I do upgrade I will eventually flash the Note 20.
TMO user with S20 Ultra here. Don't use video calling so I could not say. Wifi calling works.
Third party VVM apps do NOT work and TMO's downloadable visual voice mail app is garbage IMHO.
When I put my VZW sim in the same phone the Samsung VVM app works beautifully.
Unlocked S20 Ultra 512GB here.
"5G" works on TMO where there is coverage however the speed tests show LTE as connection type. Interestingly enough some of the speed tests actually show 5G. Not sure what's going on with that. Have reached over 200Mbps down on TMO "5G" a few times. Most of the time it's the same speed as LTE. Don't care, it works, hot spot works nice too.
If you were to (properly) flash TMO firmware (in theory) it SHOULD make your phone just like a TMO bought phone including the cheesy jingle when booting up. Never tried it, I like the slim as possible approach. Plus the ability to drop in a VZW sim and it just works IS a MUST for me.
knuschit said:
When speaking to Samsung about this, they told me all T-Mobile bands are supported including 5G on the unlocked versions. What you may lose is video calling (who cares) and possibly wifi calling. But in the past I've seen threads were talking to higher-level techs at T-Mobile can enable those features.
Click to expand...
Click to collapse
You don't lose wifi calling or video calling using unlocked on TMO.
Sent from my SM-G986U1 using Tapatalk
bkeaver said:
You don't lose wifi calling or video calling using unlocked on TMO.
Sent from my SM-G986U1 using Tapatalk
Click to expand...
Click to collapse
What if anything do we loose?
a1atif said:
What if anything do we loose?
Click to expand...
Click to collapse
I've been using unlocked devices on TMO for the past few years and everything works. I've not found anything that don't..
Sent from my SM-G986U1 using Tapatalk
tmobile visual voicemail has always worked for me on my samsung purchased unlocked 10+, so i guess our expectations are different.
Can't wait to see if I run into any issues with my unlocked on Sprint/Tmo
marctronixx said:
tmobile visual voicemail has always worked for me on my samsung purchased unlocked 10+, so i guess our expectations are different.
Click to expand...
Click to collapse
Only if you use TMO's downloaded app which is utter $4!+ IMHO.
I hate it so much I just dial in to listen the old fashioned way. I screen calls anyhow so the ONLY time it rings I know who is calling so not really a big deal. If callers don't have the secret PIN they get hung up on! F robos!
What about roaming on T Mobile partner network? Will I get a network on my UNLOCKED Galaxy Note 20 Ultra if I am roaming on US Cellular or any TMobile partner Network?
Will my Unlocked Galaxy Note 20 Ultra support all 5G bands from TMobile? (Low, Mid and High ) Layer Cake so to say.
What about SA 5G (Stand Alone 5G) that TMobile just launched. Will the Unlocked Galaxy Note 20 Ultra support it?
Sprint frequencies
I'm mostly concerned about the Sprint frequencies T-Mobile is picking up.

Unlocked Pre-Order from Samsung w ATT SIM - will I be able to use WiFi calling /VoLTE

Current Note8 user on ATT (phone locked to carrier). I pre-ordered a Note20 Ultra from Samsung direct, unlocked version. Have been off XDA really for a couple years and not rooting/modding much lately but have read that ATT will not allow unlocked phones on their network to use WiFi Calling and/or VoLTE. If true, are there workaround options for me (assuming I stick w ATT as the carrier I mean) to get these to work, or should I cancel the unlocked model and order the ATT version? Was hoping to root eventually and remove bloatware / play w custom ROMs again on the Ultra etc etc. - that is why I ordered an unlocked version.
Thanks gents for the guidance here! Best forum around for us phone geeks
If it will be like Note 9 or 10 plus just have to flash the U version csc with odin and it will give you wifi calling advanced..messaging..volte
Sent from my SM-N960U using Tapatalk
butchieboy said:
If it will be like Note 9 or 10 plus just have to flash the U version csc with odin and it will give you wifi calling advanced..messaging..volte
Sent from my SM-N960U using Tapatalk
Click to expand...
Click to collapse
Much thanks - I will do this then when it arrives.
Did not work for me on the unlocked note 10+. Worked right away on the tmobile.
Att was actually fun to have. Nothing that att expected worked on the unlocked device. For example I had unlimited hotspot, despite it was not included in my att plan.
Elastep said:
Did not work for me on the unlocked note 10+. Worked right away on the tmobile.
Att was actually fun to have. Nothing that att expected worked on the unlocked device. For example I had unlimited hotspot, despite it was not included in my att plan.
Click to expand...
Click to collapse
That's bizarre. I am rethinking this unlocked route. I must have wifi calling since signal at the house is terrible in my area. I don't need the drama of uncertainty if this will work or not. Might as well cancel the unlocked one and just upgrade via att. Oy. Wtf is with att these days? They lost my directv account last year and now their wireless policies are looking like a royal pita.
I don't think you have to worry .... ATT seems to consistently allow Samsung unlocked devices to have carrier functions
You just have to flash the U CSC as mentioned above. Worked for me on Note 10 and is currently working on a s20 ultra device
Jcrompton
Whats going on buddy. You jumping on the Ultra?
Sent from my SM-N975U using Tapatalk
I strongly recommend switching your order to the ATT model. I got my note 10+ unlocked based off the suggestions found here saying that flashing the att firmware would give me all the features, and I've been through a year of headaches.
For a little wile i was able to enjoy wifi calling, voicemail and VOLTE, but after my first software update the features were lost. i was able to get them back briefly by putting my sim back in an old Att phone and keeping it for a day or two, but that trick never lasted past a week. I've tried re-flashing the software, switching back to unlocked and then back to ATT, basically anything i could think of and it never worked.
calling ATT didn't help either, as the reps gave me a canned line about not supporting outside phones. the whole reason I'm updating to the 20 ultra is to just get my phone fully functional with an ATT model
Darthshadow666 said:
I strongly recommend switching your order to the ATT model. I got my note 10+ unlocked based off the suggestions found here saying that flashing the att firmware would give me all the features, and I've been through a year of headaches.
For a little wile i was able to enjoy wifi calling, voicemail and VOLTE, but after my first software update the features were lost. i was able to get them back briefly by putting my sim back in an old Att phone and keeping it for a day or two, but that trick never lasted past a week. I've tried re-flashing the software, switching back to unlocked and then back to ATT, basically anything i could think of and it never worked.
calling ATT didn't help either, as the reps gave me a canned line about not supporting outside phones. the whole reason I'm updating to the 20 ultra is to just get my phone fully functional with an ATT model
Click to expand...
Click to collapse
Thanks darth. Yeah, I switched to the att version. Hate the hidden tracking bloatware etc that comes with it but must have a very workable phone for daily work calls and wifi calling is a must. No drama is my motto these days. Thank you for reporting your experience.
I had the same situation with my unlocked Pixel 4 XL, keep calling ATT until I got the right person to modify my sim to allow WiFi Calling to work, that's my plan when I get my unlocked 20 Ultra.
I'm not a gent, but I doI have the Note 20 Ultra in for review and am using it with an AT&T SIM. VoLTE works, no option for WiFi calling.
jaxf250 said:
Current Note8 user on ATT (phone locked to carrier). I pre-ordered a Note20 Ultra from Samsung direct, unlocked version. Have been off XDA really for a couple years and not rooting/modding much lately but have read that ATT will not allow unlocked phones on their network to use WiFi Calling and/or VoLTE. If true, are there workaround options for me (assuming I stick w ATT as the carrier I mean) to get these to work, or should I cancel the unlocked model and order the ATT version? Was hoping to root eventually and remove bloatware / play w custom ROMs again on the Ultra etc etc. - that is why I ordered an unlocked version.
Thanks gents for the guidance here! Best forum around for us phone geeks
Click to expand...
Click to collapse
What worries me is the 5G. Will unlocked work for ATT 5G?
It does on my unlocked Galaxy S20+ 5G. The Note 20 Ultra is a ways to release and their system doesn't yet correctly identify the IMEI, so I can't say for sure what will happen after release day.
b00st4ddicted said:
What worries me is the 5G. Will unlocked work for ATT 5G?
Click to expand...
Click to collapse
pdagal said:
I'm not a gent, but I doI have the Note 20 Ultra in for review and am using it with an AT&T SIM. VoLTE works, no option for WiFi calling.
Click to expand...
Click to collapse
Hi Lisa,
Your reviews are the best, so thank you first of all. Can you check if it has any eSIM capabilities? Supposedly S20 was going to get an update to allow eSIM use in US but that never happened...
Thanks . I'm not seeing anything under connection settings on our US unlocked Note 20 Ultra (there's no IMEI listed or cellular network option listed under connection settings when no nano SIM is installed. EsimClient is running on the phone, which makes me think the hardware must be there. EsimClient is not running on my GS 20+ unlocked.
VICosPhi said:
Hi Lisa,
Your reviews are the best, so thank you first of all. Can you check if it has any eSIM capabilities? Supposedly S20 was going to get an update to allow eSIM use in US but that never happened...
Click to expand...
Click to collapse
pdagal said:
Thanks . I'm not seeing anything under connection settings on our US unlocked Note 20 Ultra (there's no IMEI listed or cellular network option listed under connection settings when no nano SIM is installed. EsimClient is running on the phone, which makes me think the hardware must be there. EsimClient is not running on my GS 20+ unlocked.
Click to expand...
Click to collapse
Great, thank you for checking and comparing with S20+ !
eSIMClient running gives me hope that we will get eSIM support in an update...Still perplexed how or why Samsung has gone out of the way to disable eSIM on US variants when Apple, Google support it.
pdagal said:
I'm not a gent, but I doI have the Note 20 Ultra in for review and am using it with an AT&T SIM. VoLTE works, no option for WiFi calling.
Click to expand...
Click to collapse
Ha! Thanks Lisa (love your tech vids!!) - I switched to the ATT version. Supposed to be here 8/21. I can't take a chance with wifi calling being borked, or that just that I may need to Odin-flash updates or CSC packs periodically to keep up with the monthly patches (ie force an unlocked unit to keep working on ATT's network if my previous firmware gets overwritten etc. I mean). I guess as I got older I went from a tech pioneer and adopter to just an end user LOL.... I just need it to work. Maybe I can do that package remove thingy and chop the bloatware periodically... we shall see once the community gets these units and starts their dev magic for us.
I guess I will need to make an appt at the local ATT store in a week to get on a new 5G plan from my current 4G one to take advantage of the coming speeds.
You're welcome- glad you enjoy our vids! With AT&T, you can simply change your plan online, no need to visit a store. The mid and high tier unlimited plans include 5G.
jaxf250 said:
Ha! Thanks Lisa (love your tech vids!!) - I switched to the ATT version. Supposed to be here 8/21. I can't take a chance with wifi calling being borked, or that just that I may need to Odin-flash updates or CSC packs periodically to keep up with the monthly patches (ie force an unlocked unit to keep working on ATT's network if my previous firmware gets overwritten etc. I mean). I guess as I got older I went from a tech pioneer and adopter to just an end user LOL.... I just need it to work. Maybe I can do that package remove thingy and chop the bloatware periodically... we shall see once the community gets these units and starts their dev magic for us.
I guess I will need to make an appt at the local ATT store in a week to get on a new 5G plan from my current 4G one to take advantage of the coming speeds.
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Click to collapse
I flashed my unlocked Note 10 plus and didnt get wifi calling, visual voicemail, VOLTE.....only reason I am up grading is to get an ATT version, and to skip all the hassle of an unlocked version. Never again.
pdagal said:
I'm not a gent, but I doI have the Note 20 Ultra in for review and am using it with an AT&T SIM. VoLTE works, no option for WiFi calling.
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Click to collapse
Could you tell me more. I have the US unlocked note 20 ultra, I put an AT&T sim in (from my note 9 unlocked) and I can't find an option to turn on wifi calling. I pretty much gave up on feature like this, because I would rather have the unlocked phone, but if it works now maybe I am missing something.
Thanks
Sent from my Samsung SM-N960U1 using XDA Labs

AT&T vs Unlocked US version

Are there any differences (Hardware like LTE, 5G Band differences or software differences) between AT&T and US Unlocked versions?
Hardware should be no difference. Radio bands should be the same. Software is different. The unlocked comes without carrier bloatware.
That is correct. The software is the only difference. I had the Samsung Note 10+ unlocked on AT&T. I couldn't get WiFi call or HD voice. This time I went the Note 20 Ultra AT&T version. Not a big deal. I just remove the bloatware from the phone using ADB. You can find articles on how to do it.
Weird that I was told by VZW that I couldn't wifi call on the unlocked version. But I can.
I had the U1 version on ATT. Worked great. Some menus missing, such as ability to choose VOLTE butncall quality was great. Has to call ATT to change to a 5g plan for 5g.
By the unlocked version, are you referring to the SM-N986B/DS? I am researching as well and I am on the AT&T network.
Edit: my bad misread title.
I had a U1 N10+ and as someone else mentioned, no wifi calling or HD Voice (VOLTE). Even flashing the U firmware. ATT typically has to Whitelist your phone to unlock those features. Running the U would unlock Video Calling (useless unless the other person is also on ATT) and Advanced Messaging (also an ATT only service). The day I got my N20Ultra, I popped my ATT activated sim, and no VOLTE / HD voice, and no wifi calling. Being on U1, the rest of the features weren't available (video calling, advanced messaging, vvm) which isn't surprising since it's debranded.
In another thread, it showed that Factory Unlocked N20Ultra will have HD Voice hut NOT wifi calling. That's fairly new, so YMMV. Saw the post earlier this week. Not sure it's it's live already or in the works. Some phones had support for WiFi calling and HD Voice, but the N20 series were showing only HD Voice at time of article.
I've since dumped att for Metro (Tmobile) for a few reasons, but primarily their reluctance for fully support a factory unlocked device. They are making a step in the right direction, but honestly, VOLTE and WiFi Calling should be standard features supported. Like why wouldn't you want me to call on wifi instead of clogging the wireless towers? Both work OOTB with Tmobile.
Edit: If you have no plans to switch carriers, I'd get it through att. Even if you run U1 for now, you can change your mind later and know all the features will work on U. If you buy factory unlocked, and need WiFi calling, there's no guarantee it'll work even if you load U firmware. In the past, the device has to have the IMEI specifically whitelisted on their end.
todd3835 said:
I had a U1 N10+ and as someone else mentioned, no wifi calling or HD Voice (VOLTE). Even flashing the U firmware. ATT typically has to Whitelist your phone to unlock those features. Running the U would unlock Video Calling (useless unless the other person is also on ATT) and Advanced Messaging (also an ATT only service). The day I got my N20Ultra, I popped my ATT activated sim, and no VOLTE / HD voice, and no wifi calling. Being on U1, the rest of the features weren't available (video calling, advanced messaging, vvm) which isn't surprising since it's debranded.
In another thread, it showed that Factory Unlocked N20Ultra will have HD Voice hut NOT wifi calling. That's fairly new, so YMMV. Saw the post earlier this week. Not sure it's it's live already or in the works. Some phones had support for WiFi calling and HD Voice, but the N20 series were showing only HD Voice at time of article.
I've since dumped att for Metro (Tmobile) for a few reasons, but primarily their reluctance for fully support a factory unlocked device. They are making a step in the right direction, but honestly, VOLTE and WiFi Calling should be standard features supported. Like why wouldn't you want me to call on wifi instead of clogging the wireless towers? Both work OOTB with Tmobile.
Edit: If you have no plans to switch carriers, I'd get it through att. Even if you run U1 for now, you can change your mind later and know all the features will work on U. If you buy factory unlocked, and need WiFi calling, there's no guarantee it'll work even if you load U firmware. In the past, the device has to have the IMEI specifically whitelisted on their end.
Click to expand...
Click to collapse
I spoke to AT&T for hours and they whitelisted my international Note20 Ultra IMEI. I still don't have Wi-Fi calling and they absolutely don't know why... I regret switching from T-Mobile to AT&T... but unfortunately have to stay with AT&T for 2 more years because of iPhone deals we got...
Guys, all you have to do is flash the U Home CSC for and you'll have all the features on ATT and still have U1 firmware on your U1 device. At least for me on this phone and two previous, the Samsung devices were already "whitelisted" with ATT
Can a US CSC be flashed to another snapdragon model, namely 9860?
ekerbuddyeker said:
Can a US CSC be flashed to another snapdragon model, namely 9860?
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Click to collapse
My guess is no .... But not sure
So if I have a at&t version and flash the u1 firmware would I have wifi calling?
jjr3211 said:
So if I have a at&t version and flash the u1 firmware would I have wifi calling?
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Click to collapse
No. If you're on the AT&T version, stay there.
I can't believe AT&T would whitelist all Samsung Unlocked devices, that would really surprise me. You can buy AT&T locked Galaxy phone and unlock it with AT&T since you bought it outright, and then of course it would be whitelisted.
Still Less Features for Factory Unlocked Models?
Read through this thread and tried digging around in all other logical forums and it seems that it's still the case that one cannot get WiFi calling on AT&T with a Factory Unlocked model?
Asking because Amazon is selling the Note 20 Ultra 512GB Factory Unlocked today for $1,200.
Found a Reddit thread that has people stating there will be a Samsung update that addresses this.
Have seen various posts in various places about flashing file(s)/ROM to enable this.
Any authoritative answer as to whether WiFi Calling (and Voice Over LTE) can be enabled on AT&T with a Factory Unlocked Note 20 Ultra? Or authoritative assurance it will, soon?
haroldlundt said:
Read through this thread and tried digging around in all other logical forums and it seems that it's still the case that one cannot get WiFi calling on AT&T with a Factory Unlocked model?
Asking because Amazon is selling the Note 20 Ultra 512GB Factory Unlocked today for $1,200.
Found a Reddit thread that has people stating there will be a Samsung update that addresses this.
Have seen various posts in various places about flashing file(s)/ROM to enable this.
Any authoritative answer as to whether WiFi Calling (and Voice Over LTE) can be enabled on AT&T with a Factory Unlocked Note 20 Ultra? Or authoritative assurance it will, soon?
Click to expand...
Click to collapse
They cannot. Att and att based subsidized carriers. Do not allow byod on votle or wifi calling. I have a trick to make it work for a couple hours. So I know its possible. But after a few hours their systems reprovision your device and shut them back off.
TheMadScientist said:
They cannot. Att and att based subsidized carriers. Do not allow byod on votle or wifi calling. I have a trick to make it work for a couple hours. So I know its possible. But after a few hours their systems reprovision your device and shut them back off.
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Click to collapse
Too bad. Thanks for the reply. Feel better about passing up the sale especially since it will probably be a common sale price during Xmas sales.
And WiFi Calling is too important a feature to trade for a discount of a hundred or even two.
haroldlundt said:
Too bad. Thanks for the reply. Feel better about passing up the sale especially since it will probably be a common sale price during Xmas sales.
And WiFi Calling is too important a feature to trade for a discount of a hundred or even two.
Click to expand...
Click to collapse
Yea. If you provision volte and wifi on a actual att phone and sim swap they work for a while. Usually around 4 or 5 am. Then it shuts off and never works again. Till sim swap and reprovision
VoLTE on unlocked Samsung S20 and Note20 series phones is set to "on" by default, but unchangeable (greyed out). As of right now, there is no ability to select WiFi calling until Samsung decides to grace those of us with unlocked phones that ability.
haroldlundt said:
Read through this thread and tried digging around in all other logical forums and it seems that it's still the case that one cannot get WiFi calling on AT&T with a Factory Unlocked model?
Asking because Amazon is selling the Note 20 Ultra 512GB Factory Unlocked today for $1,200.
Found a Reddit thread that has people stating there will be a Samsung update that addresses this.
Have seen various posts in various places about flashing file(s)/ROM to enable this.
Any authoritative answer as to whether WiFi Calling (and Voice Over LTE) can be enabled on AT&T with a Factory Unlocked Note 20 Ultra? Or authoritative assurance it will, soon?
Click to expand...
Click to collapse
There is a long term method but it involves calling att, and getting your IMEI registered so you can get VOLTE and wifi calling. Ask customer service. I can't remember the name of the department you need to request. It takes a couple of weeks and then you suddenly get a weird sms (something like IMEI provisioned) and then it works. Did it on note 9.

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