Related
I've searched and it doesn't seem that many others are having this problem. My wife also has a Droid Charge and has never had this happen.
Basically, mid-call (usually 5-10 minutes, 1-2x a day), the other party will stop hearing me. I can hear them, but they can't hear me. If I hang up and call back, the problem is still there. Cycling airplane mode doesn't help... I actually have to reboot the phone. It's gotten to the point where I tell people if it happens, I'll call them back (since it takes a while to reboot).
This is with the stock ROM, as well as Humble 1.5.
Usually it's just silence on their end, but once in a while, the problem manifests as a screechy, random fax-type noise. Same thing... I can hang up and call voicemail and have it sound like that. I always have to reboot the phone.
Has anyone else had this problem, and if so, were they able to fix it w/o getting a replacement phone?
Thanks.
I have the exact same situation. Wife and I both have DCs. I got mine first. About the second day I had it, the screetching noise happened. It was so loud it almost blew my ear out. Hanging up and redialing did not help. I had to reboot the phone. I exchanged for a new phone for that and other reasons. The new replacement on does the same thing once in a while and the wife says there is sometimes a clicking noise then she can't hear me at all but I can hear her fine. She has had the screetching noice once.
91point6 said:
I have the exact same situation. Wife and I both have DCs. I got mine first. About the second day I had it, the screetching noise happened. It was so loud it almost blew my ear out. Hanging up and redialing did not help. I had to reboot the phone. I exchanged for a new phone for that and other reasons. The new replacement on does the same thing once in a while and the wife says there is sometimes a clicking noise then she can't hear me at all but I can hear her fine. She has had the screetching noice once.
Click to expand...
Click to collapse
Weird. I've only had the screeching noise one time. Usually, it's like my end is on mute.
I thought it might be the switch to 4g recently, but remembered it happened before then, too. Plus, it doesn't happen on my wife's phone at all.
I guess I'll have to get a replacement. Is there any way to ensure I get a new phone and not a refurb if I do a warranty replacement?
Sent from my Android using Tapatalk
Flapjack said:
Weird. I've only had the screeching noise one time. Usually, it's like my end is on mute.
I thought it might be the switch to 4g recently, but remembered it happened before then, too. Plus, it doesn't happen on my wife's phone at all.
I guess I'll have to get a replacement. Is there any way to ensure I get a new phone and not a refurb if I do a warranty replacement?
Sent from my Android using Tapatalk
Click to expand...
Click to collapse
You are going to get a refurb unless you are within 14 days. You can argue and they might give you a new one if you threaten to port out but other then that you will not get a new phone.
moondrius said:
You are going to get a refurb unless you are within 14 days. You can argue and they might give you a new one if you threaten to port out but other then that you will not get a new phone.
Click to expand...
Click to collapse
Damn. I'm a bit over 30 days. That really sucks, as I seriously doubt they'll be able to reproduce the problem with my phone, but will take it back and "refurb" it to the next unsuspecting owner.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Hi I have the exact same problem, it occurred after installing the December patch, I tried to do more reset but the problem persists, I contacted google assistance and they told me they will let me know, were you able to solve this problem?
The only option is to wait for another update to correct the problem? Or possibly downgrade to android 9? With android 10 all the problems started including the whistle in the video recording
I opened a problem report on the google issue tracker. Sorry For my bad english.
Pixel 3a
Android 10
December patch
Please star it and comment if you have this issue. Thanks a lot.
issuetracker.google.com /issues/ 146012752
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
------------------------------
UPDATE. I was directed by Google to either mail it back (7-10 day turnaround-sure!) or take it to UBREAKIFIX like they did to "soopervoo." It was repaired yesterday in about 3 hours! They even offered a loaner phone for the time, but I declined. All is good in my Pixel 3a world again. Oddly, the phone continues to try to update playMusic every so often to the Nov update which is already on my phone.
CoolKitty said:
So, anyone else suffering from the weird sound bug? In essence, there is no notification sounds, ringing or alarms coming through, phone is not on silent and no active DnD mode. And normal media playback is as expected, speakers work fine as well, it's just alarms, ringing and notifications. It gets weirder tho, because if headphones are plugged in sounds can be heard but not when unplugged. Android 10, latest patch too and I'm really confused at this point so any ideas are appreciated. TNX
Click to expand...
Click to collapse
Did you ever have any luck getting your sound fixed on your Pixel 3A?
9878 said:
Mine started doing this today. The funny thing is I used a bluetooth for my ear at work and switched to BT in the car when I left work. No ringing comes from the phone, but through BT I now hear the individual ringtones that I have set over car speakers BT and ear BT. It never did that before. Makes me think that using BT somehow caused it. Very odd. I went to Sprint store and let them poke around with it. Two employees had no luck. They stated that they had never seen this problem.
Click to expand...
Click to collapse
Hello and happy new year! Unfortunately I have not found any solution, I wait for the next update, if it does not solve the problem I will ask for the replacement of the mobile phone. My suspicion is that the December update breaks the lower speaker.
I have similar issue like this for past 3 months, what ever ringtone I set, by default Google duo notification is ringing. But i can hear custom ringtone on whatsapp call.
I have a similar problem with a different phone brand. I tracked the issue to be related to enabling the automatic DND option which tents to not properly go away after it turns off. Sad that is the same on the pixel which I'm looking at buying...
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
Update
Called Google support and they redirected me to UBreakiFix to inspect and repair.
Took a few hours, but they replaced the speakers.
Looks like I had a bad unit but seems to be fixed now.
soopervoo said:
This bug just started for my mom's Verizon Pixel 3a this week. It was working in early Dec 2019, but something recently broke. The call ringer sounds do not work, but YouTube audio does.
I did a full system reset where it temporarily fixed the sound, however, during the app updates, it reverted back to no sound.
Chatting with Google support wasn't useful. They just sent the standard bug report email.
If anyone has any suggestions, please advise.
Click to expand...
Click to collapse
Hi everyone! Phone replaced by Google, problem solved! Faulty unit.
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
maxolini said:
Hi All,
same problem with my daughter Pixel 3a, only vibrates , but no ringer at all
i buyed the phone from amazon
on december, this problem started a week ago
so it is hardware related ?
i think im out of warranty
how much does google honor a warranty ?
Click to expand...
Click to collapse
One year.
9878 said:
One year.
Click to expand...
Click to collapse
Cool
im good!!
bought november last year
maxolini said:
Cool
im good!!
bought november last year
Click to expand...
Click to collapse
FYI, mine was a hardware (speaker) problem.
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
maxolini said:
this 3a I have can play YouTube audio on the earspeaker, so I think that's normal, the ringer uses the bottom speaker right? next to the charging USB3 port, if I do a complete factory reset, that will not fix it?
Click to expand...
Click to collapse
Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
9878 said:
Two factory resets did not work for mine. Mine was acting the same, bottom speaker was crackly, intermittent, and then went out completely.
Click to expand...
Click to collapse
I am here to pig pile onto the issue. Running the January patch and never getting OTA notifications (running Magisk), I finally sideloaded Feb and then March updates last week. Just a few days later, I was talking on speakerphone and it got all crackly for a few seconds and then quit. That's the last I heard of it. Safe mode, two resets and even a full factory flash didn't fix it.
Just went through diagnostics with Google support and the verdict is the same...take it to ubreakifix under warranty. At least the phone is still useable, unlike the first gen Pixel microphone.
Here is one more confirmation that there is definitely a problem with the Pixel 3a's bottom speaker. Mine cut in and out a couple of times and then died completely. My phone was four months old at the time, purchased directly from Google, and has always lived in an Otterbox Defender case and had never been dropped.
I contacted Google and they said I could send it in for replacement. And I said, "Hey - wait a minute! I bought my phone from Google so I'm supposed to get an advanced replacement!" So he wanted my IMEI and confirmed that, yes, I had that option. But I was concerned that both the agent and website confirmed that I would receive either a new or (most likely) refurbished device.
The Google warranty website said that I had the option of having the phone replaced by Google or going to a local ubreakifix shop, of which there are several in my area. I called them up and the guy I spoke to said it was a common problem on the Pixel 3a! And they had the part in stock.
Since my phone was in perfect condition, other than the speaker, I chose the ubreakifix option instead of having Google send me a, probably used, replacement. I dropped it off, went to get something to eat, and while I was eating, I was messaged that my phone was ready for pickup. I took a look at the paperwork for the repair and the repair cost to Google listed was about $80. I asked the gentleman how much the exact same repair would cost for a Pixel 3a that was not under warranty and he said $140! Damn! I priced the speaker part if bought directly from China on Aliexpress and it was less than $10 from most vendors.
A search of the Google support forums shows that many Pixel 3a owners have had their speakers fail. It's a problem that can't be missed because your phone never rings!
If it fails again under warranty, I will have the speaker replaced. If it fails again after the warranty period, I will order a replacement speaker from China and do my own replacement.
So, WHats up guys?
Finally jumped back on the Pixel train and got my 7 Pro last night. After all the fun updates i noticed that when i make a call now, there is a strange opening of a call with a tiny bit of static and then it goes to normal. Anyone else experience this? It doesn't hinder the call in any way, i just found it strange.
PSA
Absolutely loving the phone. Near 24hr after a charge with 24% left but i forgot to check SOT but im sure it was close to 6hrs which is good for me.
I did see one other post that was similar to this. I've never had that issue, and iirc nobody who replied to that post did either.
xunholyx said:
I did see one other post that was similar to this. I've never had that issue, and iirc nobody who replied to that post did either.
Click to expand...
Click to collapse
Thanks. I should've checked the threads before i posted. Yeah its weird. Noticing that its only to one number so,maybe its their line??
Hi Avid_droid.
Yes, you are not alone in this regard.
I don't know if it's a coincidence, but my wife threw my cell phone from the table (half a meter more or less), and since then the following happens to me:
I make a call and I hear some interferences, something like "Clack clack", sometimes there are many, sometimes only 1 ... sometimes none ... it's very strange.
However, I think it has nothing to do with the drop... maybe it used to happen to me before and I didn't notice.
Sometimes I can go days without hearing that interference, and I think that everything is fine, but I hear it again. I have restored the phone several times and that does not solve anything.
Fortunately, it's not something that prevents me from making calls or using the phone normally, but when you spend a lot of money on a phone you get screwed by these things.
The bad thing about this is that I have read that if you talk to Google they will send you a refurbished phone, plus you will be 1 week or more with nothing.... I think I'll live with this problem (if it doesn't get worse).
Hugo.cb said:
Hi Avid_droid.
Yes, you are not alone in this regard.
I don't know if it's a coincidence, but my wife threw my cell phone from the table (half a meter more or less), and since then the following happens to me:
I make a call and I hear some interferences, something like "Clack clack", sometimes there are many, sometimes only 1 ... sometimes none ... it's very strange.
However, I think it has nothing to do with the drop... maybe it used to happen to me before and I didn't notice.
Sometimes I can go days without hearing that interference, and I think that everything is fine, but I hear it again. I have restored the phone several times and that does not solve anything.
Fortunately, it's not something that prevents me from making calls or using the phone normally, but when you spend a lot of money on a phone you get screwed by these things.
The bad thing about this is that I have read that if you talk to Google they will send you a refurbished phone, plus you will be 1 week or more with nothing.... I think I'll live with this problem (if it doesn't get worse).
Click to expand...
Click to collapse
Yeah it doesn't interfere with call or quality it's just odd right? It wasn't there yesterday and today it returned. I think maybe software issue cause I didn't experience it prior to updating.
avid_droid said:
Yeah it doesn't interfere with call or quality it's just odd right? It wasn't there yesterday and today it returned. I think maybe software issue cause I didn't experience it prior to updating.
Click to expand...
Click to collapse
Yes, it's not the end of the world, but I have to say I'm very disappointed with the overall call quality.
I have an old Huawei mate 20 that has much better call quality than the Pixel, .. and it's a 2018 phone!
Resignation.
Finally, and after a few days in which the problem was more frequent, I have decided to use the google warranty and return it for repair. I've upgraded to an iPhone 14 Pro Max, and I guess I'll sell the Pixel 7 Pro if it comes back repaired correctly.
Hugo.cb said:
Yes, it's not the end of the world, but I have to say I'm very disappointed with the overall call quality.
I have an old Huawei mate 20 that has much better call quality than the Pixel, .. and it's a 2018 phone!
Resignation.
Click to expand...
Click to collapse
I've been experiencing far more robotic voice calls the past couple days
avid_droid said:
I've been experiencing far more robotic voice calls the past couple days
Click to expand...
Click to collapse
From what I have read, it is ultimately a hardware failure and the only option is replacement.
Hugo.cb said:
From what I have read, it is ultimately a hardware failure and the only option is replacement.
Click to expand...
Click to collapse
I replaced my device the other day and best thing I did. No issues as of late.
I have to wait for my cell phone to arrive in POLAND (from Spain) and wait for it to come back... ****ing disgusting.
Hugo.cb said:
Hi Avid_droid.
Yes, you are not alone in this regard.
I don't know if it's a coincidence, but my wife threw my cell phone from the table (half a meter more or less), and since then the following happens to me:
I make a call and I hear some interferences, something like "Clack clack", sometimes there are many, sometimes only 1 ... sometimes none ... it's very strange.
However, I think it has nothing to do with the drop... maybe it used to happen to me before and I didn't notice.
Sometimes I can go days without hearing that interference, and I think that everything is fine, but I hear it again. I have restored the phone several times and that does not solve anything.
Fortunately, it's not something that prevents me from making calls or using the phone normally, but when you spend a lot of money on a phone you get screwed by these things.
The bad thing about this is that I have read that if you talk to Google they will send you a refurbished phone, plus you will be 1 week or more with nothing.... I think I'll live with this problem (if it doesn't get worse).
Click to expand...
Click to collapse
Exactly the same sound occurs to me sometimes just occasionally to remind me that it exists
avid_droid said:
So, WHats up guys?
Finally jumped back on the Pixel train and got my 7 Pro last night. After all the fun updates i noticed that when i make a call now, there is a strange opening of a call with a tiny bit of static and then it goes to normal. Anyone else experience this? It doesn't hinder the call in any way, i just found it strange.
PSA
Absolutely loving the phone. Near 24hr after a charge with 24% left but i forgot to check SOT but im sure it was close to 6hrs which is good for me.
Click to expand...
Click to collapse
Yes, mine does this as well. I've noticed it but not paid attention to it til i read this yesterday. I thought it was my Pixel Buds Pro (Which take FOREVER to connect when I take one out of the case to answer a call) - but today I'll try to use the phone itself to answer calls and see if it's still there
Hugo.cb said:
I've upgraded to an iPhone 14 Pro Max,
Click to expand...
Click to collapse
That's an upgrade?
HipKat said:
That's an upgrade?
Click to expand...
Click to collapse
Sorry.. I think you are right about this.
I actually think the Pixel 7 Pro looks like a better phone to me than the iPhone 14 Pro Max, but I bought one for a bit of a change of scenery.
I really regret it, I will surely return the iPhone 14 Pro Max if the Pixel 7 arrives repaired. I hope so.
After several days in RMA, Google has sent me an email telling me that the phone had an AUDIO problem and that it will be repaired.
Which seems strange to me because the audio in multimedia applications was perfect.... But well, when I have the phone in my hands I will tell you.
Well, the phone has arrived home. So far so good, although I have not tested it too much.
I will keep you informed.
EDIT :
After several calls, the problem continues. I'm throwing in the towel, I'm not going to go another week without a phone. As a bonus, I also have some dirt on the lenses, which I didn't have before.
I'll put up with this interference and strange noises on every call until I send the phone to hell in a few years.
Hugo.cb said:
Well, the phone has arrived home. So far so good, although I have not tested it too much.
I will keep you informed.
EDIT :
After several calls, the problem continues. I'm throwing in the towel, I'm not going to go another week without a phone. As a bonus, I also have some dirt on the lenses, which I didn't have before.
I'll put up with this interference and strange noises on every call until I send the phone to hell in a few years.
Click to expand...
Click to collapse
May be a hardware issue. That's what it seemed like with mine. There is no static any more but the small pop is still there. Pop on my Buds Pro and issue is resolved. Now the watch is another piece of bad judgement. I'm on my second one and thank the creator they gave it to me for free. $349 for a watch that sounds like it has a badly blown speaker is hardly worth it. It does what I need it to do though, time and messages.
avid_droid said:
May be a hardware issue. That's what it seemed like with mine. There is no static any more but the small pop is still there. Pop on my Buds Pro and issue is resolved. Now the watch is another piece of bad judgement. I'm on my second one and thank the creator they gave it to me for free. $349 for a watch that sounds like it has a badly blown speaker is hardly worth it. It does what I need it to do though, time and messages.
Click to expand...
Click to collapse
Latest news, Google is sending me a new terminal.
The truth is that I'm starting to be unconvinced about the purchase, and it is likely that I will end up buying an s23 ultra or similar.
Hugo.cb said:
Latest news, Google is sending me a new terminal.
The truth is that I'm starting to be unconvinced about the purchase, and it is likely that I will end up buying an s23 ultra or similar.
Click to expand...
Click to collapse
For me now, there is nothing to complain of about the phone. I like mine. My wife has the 23U and I don't like it. It's slows way down and feels like a 60hz phone. Also with the load speeds, I don't like Sammy. I walk around all day withy Pixel 7 Pro and my 13 Pro Max everyday. Didnt like the esim thing either.
So as of yesterday I've been experiencing problems with my Pixel Buds A with the 7 Pro. So, Everything is up to date and I am very unsure of what is happening. While using my buds I constantly hear the disconnect and reconnect about every minute or so. When streaming music or watching a video on the tube it'll randomly disconnect. When pressing the Play button, whatever I was doing will continue to play but with no sound. It's getting frustrating at this point. It's pretty much unusable at this point.
Anyone else experiencing this?
Now its 2 bugs I have,
1: phone call,which isn't a biggy but wife says I sound robotic and connection is beginning to get horrible on calls. Will exchange for another,hopefully not,but, still under the 14 day policy.
2: pixel buds disconnect/reconnect issues. Will return my buds today and see if they got the pro buds.
This ain't looking to good right now and I was just beginning to really like this phone. If next batch after exchange persists, it'll probably be the end of the road with pixel for me. Hopefully things get sorted cause this pixel is absolutely awesome.
I think I read somewhere that the earphones had a firmware update recently, could be causing you glitches? Try removing all of the applicable software from the phone and using them as regular bluetooth earphones. With some luck, they might then behave.
96carboard said:
I think I read somewhere that the earphones had a firmware update recently, could be causing you glitches? Try removing all of the applicable software from the phone and using them as regular bluetooth earphones. With some luck, they might then behave.
Click to expand...
Click to collapse
Yeah I'll try resetting some things and setting up again thanks
So, redoing the buds didn't resolve the issue. Here's what I did to fix my issue: went to TMobile and returned it. Problem solved. No more cuts or connection drops haha. Gonna try the pros cause I do like the Buds A but unfortunately I got a defective one. As far as the Phone goes, I let the Store Manager try it and he said it's the antennae. He said his p6p started doing the same as well. I'm giving it another whirl before swapping out for another p7p. Can't leave it as I'm too invested into it at this point