So my honor 8 updated by itself while i was sleeping and i woke up to the emui erecovery screen where i cant do anything i cant even update it as i get "getting package info failed". I havent unlocked the bootloader on this phone as it wasnt really mine at the point and this just happend. How can i fix this the really important thing is my contacts on this phone i dont really need the phone itself so can i try to get my contacts in any way?
Thanks for all the help i can get, kindest regards
Yeah... At this point unless you can reboot (assuming there is an OS intact) you're pretty much screwed. Do you have your contacts with your Google account or sim? MIGHT be able to get them from hisuite. Otherwise to get the phone back to normal you'll need to wipe and install a full ROM package
agraceful said:
Yeah... At this point unless you can reboot (assuming there is an OS intact) you're pretty much screwed. Do you have your contacts with your Google account or sim? MIGHT be able to get them from hisuite. Otherwise to get the phone back to normal you'll need to wipe and install a full ROM package
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Click to collapse
So then if i wipe and install i cant get back the contacts with some program? How do i do it with hisuite? Can i get the contacts from like a huawei account?
Thank you for your time
When you make a new contact, it asks you where you want to save it. I always save them on my email so i dont lose them ever again
Aikieez said:
So my honor 8 updated by itself while i was sleeping and i woke up to the emui erecovery screen where i cant do anything i cant even update it as i get "getting package info failed". I havent unlocked the bootloader on this phone as it wasnt really mine at the point and this just happend. How can i fix this the really important thing is my contacts on this phone i dont really need the phone itself so can i try to get my contacts in any way?
Thanks for all the help i can get, kindest regards
Click to expand...
Click to collapse
On your desktop, go to contacts.google.com and sign in using the account you added to your device. Verify if the contacts exist.
Related
apparantly i locked my TB with a pin code and woke up this morning and now i cant get into it at all. after 60 tries i thought it would ask me to enter my google account email and pw which i have but it hasnt. anyway to get past this??
Well that really sucks forgetting your pin code, but if it were easily worked around, it wouldn't be much of a security system, so it's not easy.
This Google help forum thread might help you out: http://www.google.com.tw/support/forum/p/android/thread?tid=1889ba0fa1e29183&hl=en
If you're rooted, with adb access you might be able to clear something in the system to reset it, but I'm not sure where to start with that if it's even an option.
Factory reset will certainly get you back into the phone, and shouldn't wipe your sdcard data, but I'd pull it out before resetting just to be safe.
thanks i appreciate it. i just cant believe after 75 tries it doesnt tell you to enter your gmail account info to get into the phone. i thought all androids did that
b33zy682 said:
thanks i appreciate it. i just cant believe after 75 tries it doesnt tell you to enter your gmail account info to get into the phone. i thought all androids did that
Click to expand...
Click to collapse
Yes, that's unusual.
b33zy682 said:
thanks i appreciate it. i just cant believe after 75 tries it doesnt tell you to enter your gmail account info to get into the phone. i thought all androids did that
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Click to collapse
yeah. both my OG Droid and Fascinate made me type my Google credentials after a certain number of failed tries. Call VZW and see if there is a workaround. Keep us posted!
If you are rooted and using ClockWorkMod, u could restore a backup, that uses no pin or an old pin.
If you do have CWM and a earlier backup, I would perform a backup and then restore the earlier backup.
if you can do that and get into the OS again, you might be able to Run Advanced Restore in CWM and just restore the Data Partition from the backup of the pin locked one. (this is just a guess, Im not sure where the pin is saved but this may be the best way to not loose data)
Hello,
I have Oneplus One 64 gb variant, yesterday my nephew somehow changed my phone's lock pattern and now my phone is locked. USB debugging was disabled at that time. I am not able to get into my phone through any means. I have lot of important data in my phone and don't want to hard reset my device. Also I don't have any custom recovery installed on my phone. I don't know how to get a backup of my data. Any help will be appreciated. Please help me get my precious data back.
Thanks in advance.
Dush123 said:
Hello,
I have Oneplus One 64 gb variant, yesterday my nephew somehow changed my phone's lock pattern and now my phone is locked. USB debugging was disabled at that time. I am not able to get into my phone through any means. I have lot of important data in my phone and don't want to hard reset my device. Also I don't have any custom recovery installed on my phone. I don't know how to get a backup of my data. Any help will be appreciated. Please help me get my precious data back.
Thanks in advance.
Click to expand...
Click to collapse
If you still have internet access on the device, you can try entering the pattern over and over incorrectly until the "forgot password" button appears. You'll then be able to sign in to your gmail account and reset the password without losing any data.
Freewander10 said:
If you still have internet access on the device, you can try entering the pattern over and over incorrectly until the "forgot password" button appears. You'll then be able to sign in to your gmail account and reset the password without losing any data.
Click to expand...
Click to collapse
In Cm13s this "forgot pattern" option has been disabled for god knows what reasons. I have attempted to unlock 85 times and still counting but still no option has presented itself.
Dush123 said:
In Cm13s this "forgot pattern" option has been disabled for god knows what reasons. I have attempted to unlock 85 times and still counting but still no option has presented itself.
Click to expand...
Click to collapse
How are you using CM 13 without a custom recovery?
Freewander10 said:
How are you using CM 13 without a custom recovery?
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Click to collapse
Its not cm13 , I mis spoke . it's android 6.0 but still there is no forgot pattern option.
Dush123 said:
Its not cm13 , I mis spoke . it's android 6.0 but still there is no forgot pattern option.
Click to expand...
Click to collapse
Oh.
Some custom recoveries give you the option to backup your data to the SD card. You could check if that's available in yours.
I'm not sure if its gonna backup everything (similar to a nandroid backup) or just your apps+their data.
If its the latter then you can backup->wipe device->restore. If its the former though, then there's not much point as the password would've gotten backed up as well.
Freewander10 said:
Oh.
Some custom recoveries give you the option to backup your data to the SD card. You could check if that's available in yours.
I'm not sure if its gonna backup everything (similar to a nandroid backup) or just your apps+their data.
If its the latter then you can backup->wipe device->restore. If its the former though, then there's not much point as the password would've gotten backed up as well.
Click to expand...
Click to collapse
Was unable to backup anything through recovery as well. Had to hard reset my device.
Thanks anyways
Hello there,
Unfortunately I deleted an important video from my Verizon note 5. I been trying to recover the video for two days but no luck. I tried Samsung Data recovery, dr.fone, Recuva, and many different software. I came to the conclusion it's not possible without rooting my device which I would if I know how,but from what I read there was no successful way to root the Verizon version. Any idea, or a recommendation would be really appreciated.
Thank you!!
John774 said:
Hello there,
Unfortunately I deleted an important video from my Verizon note 5. I been trying to recover the video for two days but no luck. I tried Samsung Data recovery, dr.fone, Recuva, and many different software. I came to the conclusion it's not possible without rooting my device which I would if I know how,but from what I read there was no successful way to root the Verizon version. Any idea, or a recommendation would be really appreciated.
Thank you!!
Click to expand...
Click to collapse
It's probably to late without having some sophisticated software recovery tools and taking the phone apart.. I guess if it was mine, I'd create a backup of everything I needed and then do a factory reset and when it asks to restore thing's after the reset tap yes and hope that it did back it up to your Google account and save it but I really think it's to late. Make sure you sign back in with the correct(same) Google account. Before doing any factory reset make sure OEM unlock is ENABLED in developer settings!!
MrMike2182 said:
It's probably to late without having some sophisticated software recovery tools and taking the phone apart.. I guess if it was mine, I'd create a backup of everything I needed and then do a factory reset and when it asks to restore thing's after the reset tap yes and hope that it did back it up to your Google account and save it but I really think it's to late. Make sure you sign back in with the correct(same) Google account. Before doing any factory reset make sure OEM unlock is ENABLED in developer settings!!
Click to expand...
Click to collapse
Thanks for the replay, why is it too late? I used the phone for one day after the accidental delete and have been using another phone ever scene.
John774 said:
Thanks for the replay, why is it too late? I used the phone for one day after the accidental delete and have been using another phone ever scene.
Click to expand...
Click to collapse
It's could be to late because the memory blocks that it was stored on could have been overwritten already by now and that makes it to late it's gone and something else is in it's place.. That's why I said maybe your Google account might have backed it up so you can email Google and see what they say about it..
MrMike2182 said:
It's probably to late without having some sophisticated software recovery tools and taking the phone apart.. I guess if it was mine, I'd create a backup of everything I needed and then do a factory reset and when it asks to restore thing's after the reset tap yes and hope that it did back it up to your Google account and save it but I really think it's to late. Make sure you sign back in with the correct(same) Google account. Before doing any factory reset make sure OEM unlock is ENABLED in developer settings!!
Click to expand...
Click to collapse
MrMike2182 said:
It's could be to late because the memory blocks that it was stored on could have been overwritten already by now and that makes it to late it's gone and something else is in it's place.. That's why I said maybe your Google account might have backed it up so you can email Google and see what they say about it..
Click to expand...
Click to collapse
Thanks a lot for your try to help. It was not backed to the cloud for sure because it was deleted right after it was recorded. Do you think there is still any chance to recover it by the factory rest method? Also, Is there any software I can purchase to help ?
John774 said:
Thanks a lot for your try to help. It was not backed to the cloud for sure because it was deleted right after it was recorded. Do you think there is still any chance to recover it by the factory rest method? Also, Is there any software I can purchase to help ?
Click to expand...
Click to collapse
Probably not.. You can ask around but a lot of the software or apps people sell don't do what they say they can do but I would search around and try to read reviews on some of the applications because other people will tell you whether they've had any luck or not but I would look around before the factory reset because if you do that you're definitely overwriting the memory blocks for sure!!
Still looking for some way to recover the file but no luck. Didn't use the phone ever since.
I wonder if you have set up to sync before. If yes, maybe you can check out in the trash of Google Drive. It is allowed to recover deleted data within 60 days. Or you can try FORecovery to recover your data, which I have used before. As I know, it's have nothing to do with device version while the software identifying and rooting your phone. Anyway, just take a try. Hope this is not too late for you.
Nanoacb said:
I wonder if you have set up to sync before. If yes, maybe you can check out in the trash of Google Drive. It is allowed to recover deleted data within 60 days. Or you can try FORecovery to recover your data, which I have used before. As I know, it's have nothing to do with device version while the software identifying and rooting your phone. Anyway, just take a try. Hope this is not too late for you.
Click to expand...
Click to collapse
Thanks for your reply. For Recovery could not recover the files as it couldn't root the device.
John774 said:
Thanks for your reply. For Recovery could not recover the files as it couldn't root the device.
Click to expand...
Click to collapse
If the video is super important and you absolutely have to have it you should take it a recovery specialist and don't download or put anything else on the phone because it can overwrite the memory blocks.. Usually when you delete something the system just marks the memory blocks as reusable and able to be overwritten but if you don't do anything to cause it to be overwritten it's possible that it's still just sitting in the memory blocks and you just can't see it..
My phone did its overnight update last night (wasn't charging) and it seems to have been doing a restart loop since. When I checked it this morning, the battery was at 7%. It'll successfully boot into my homescreen, but restarts at about a minute in.
I just did a hard reset and it is still the same. Can't even get through all of the setup screen before the phone restarts. Anything I can do at all?
Edit: No root, no bootloader unlock. Stock.
Might have to get into Recovery Mode and do a wipe
cash2387 said:
Might have to get into Recovery Mode and do a wipe
Click to expand...
Click to collapse
Already did that, but it's still restarting itself even going through setup screen. Worst still it's asking me to login to my Google Account, which requires 2FA, which was the phone. Also, it's not reading my SIM at all so the SMS 2FA option isn't viable either...
Manusia said:
My phone did its overnight update last night (wasn't charging) and it seems to have been doing a restart loop since. When I checked it this morning, the battery was at 7%. It'll successfully boot into my homescreen, but restarts at about a minute in.
I just did a hard reset and it is still the same. Can't even get through all of the setup screen before the phone restarts. Anything I can do at all?
Edit: No root, no bootloader unlock. Stock.
Click to expand...
Click to collapse
I think I had something similar to that happen to my phone. I have an unlocked bootloader and I forced update using the HWOTA8 method. What I think happens is the phone could have downloaded a corrupted or impartial update. The phone will need to downgrade to a lower update or try to see if you can downgrade the phone back using firmware but I dont think you can downgrade on a locked bootloader. Whatever you try to do just don't panic and format all your partitions try to backup all your contacts and data if you can. If you can reinstall the .373 update try doing that again and if that will help it from freezing up.
vang2k said:
I think I had something similar to that happen to my phone. I have an unlocked bootloader and I forced update using the HWOTA8 method. What I think happens is the phone could have downloaded a corrupted or impartial update. The phone will need to downgrade to a lower update or try to see if you can downgrade the phone back using firmware but I dont think you can downgrade on a locked bootloader. Whatever you try to do just don't panic and format all your partitions try to backup all your contacts and data if you can. If you can reinstall the .373 update try doing that again and if that will help it from freezing up.
Click to expand...
Click to collapse
Adding to this, try Download Latest from eRecovery. It should find B373 as it's approved for you.
ante0 said:
Adding to this, try Download Latest from eRecovery. It should find B373 as it's approved for you.
Click to expand...
Click to collapse
Well....... that was simple.
My Google skills clearly failed me. I tried the dload method to no avail. At no point did my search returned 'eRecovery'. Even brought the phone in to 2 repair shops and one said they needed days to figure it out, the other said to send it to Huawei.
And now I have a S9+. Time to figure out which to keep. Thanks a lot!
I searched the forum for this and maybe I missed something but I can't find help anywhere.
My mother recently passed and we're trying to crack open her LG Velvet. She was very secretive about passwords and such and I can't break passed her finger pattern lock screen. Everything I've found says I can wipe her phone clean and it'll be clear but we need in to access her information and photos, we don't know what details she kept on her phone so we desperately need in. Does anyone know a way we can get passed the lock screen without erasing data? We've tried 55 times all the patterns we think she used but it's so far to no avail. We have T-Mobile, of which I called. They can't help so they sent me to LG and they can't help.
PLEASE SOMEONE HELP!!!
Id u can get an custom recovery installed on that go to /Data/system/ and erase all files with lockscreen name on it and it would remove the pattern
Kratos574 said:
Id u can get an custom recovery installed on that go to /Data/system/ and erase all files with lockscreen name on it and it would remove the pattern
Click to expand...
Click to collapse
Thanks for the reply. Anyway to keep the info on the phone? I don’t mind it going away but I need stuff off the phone.
rdyzzle89 said:
Thanks for the reply. Anyway to keep the info on the phone? I don’t mind it going away but I need stuff off the phone.
Click to expand...
Click to collapse
by the method I told u it doesnt remove any data files
Kratos574 said:
by the method I told u it doesnt remove any data files
Click to expand...
Click to collapse
I’ve not done this in some time, any direction you can point me to get a customer recovery on?
Hey you found a way to get past the code without losing data files? My situation is the exact same except it’s my brother, and it’s sooo frustrating!
Copperheadcross said:
Hey you found a way to get past the code without losing data files? My situation is the exact same except it’s my brother, and it’s sooo frustrating!
Click to expand...
Click to collapse
Hey there, just saw this message. Nope not yet. Terribly frustrating! Her laptop is locked too.
Any luck for you yet?