Wi-Fi and BT off - Sony Xperia XZ Questions & Answers

Hello guys! I sold a Sony Xperia XZ Dual to a customer and a few weeks later it comes back.
She claimed that Wi-Fi and Bluetooth stopped. Really, when trying to connect the Wi-Fi and or BT, the button back to the off position.
What can I do? I did the factory reset data twice.
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@Alexandre Lenz try to repair the phone with sony pc companion, or wipe everything and make a full flash with flashtool.
It should fix the problem if it's a rom/kernel/software bug, if not it's most probably a hardware failure... had an lg p920 some years ago that used to reboot itself and had the same problems with wifi and bluetooth not turning on, it was a motherboard failure but thankfully lg replaced the board in warranty.

That once or twice happened to me when I restored my twrp back up

Try clean flashing 41.3.A.2.99

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So I have two n5 one is white and the other is red. The wifi on the white one works 100% like it is supposed to while the red one the wifi comes and goes. Sometimes it would work but after 5m of usage it would stop working. At first I thought it was the router but after seeing the wifi is working fine on the white n5 I changed my mind. I did everything I could think of. Factory reset, flashed the original images, everything to stock and the problem still persists. I called Google and told me that the phone is still on warranty and offered me an exchange but I have a problem. I have already dropped my phone and I think they won't take it unless I tell them to repair it. Here is the damage. They won't take it right?
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Data Problems Root

I am currently rooted on G900pvpu1boa6 and i'll post a screen showing kernal and additional info. I've been experiencing problems with data not connecting only shows lte for about 2min after swapping to and from airplane mode and then greys out until I repeat. I rooted the phone for the mobile hotspot and to remove bloat. I went to sprint and they say since my phone isn't running the latest software that could be causing my connection problems. I did not think root had anything to do with phone service, but they said there is nothing they can do even if I update and come back unrooted as they updated the profile and prl and it is still the same. Is there anything I can check into? Is it worth updating to the current software and rooting again?
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Can anyone recommend a different modem. This is just a rooted stock rom now.

[SOLVED] Z5 E6653 with 16GB ROM??

Hello, I've bought an XPeria Z5 on internet with problem on LCD. I've reinstalled a base firmware for my country (CH) but I0ve discovered that this Z5 has only 16gb ROM memory. I've searched in internet and I've not found any model with this amount of memory, so I'm asking if could be a Software problem or what else? Anyone have idea of what could be the problem?
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Thanks
Edika
I would try a factory reset. My old Nexus 7 (2012) with 32GB suffered the same issue when flashing Stock ROMs. It always defaulted to 8GB formatted until a reset so the process became:
1. flash (8GB showing)
2. immediate factory reset (32GB showing)
Now I know that this was because the original Nexus came in 8/16/32 but seeing as you've only just flashed a new firmware you're not losing anything doing a reset.
Thanks @ricodredd, factory reset has solved the problem

[Completed] Trying To Salvage Data From A Samsung S7 Edge With A Broken Screen

Hi everyone,
I got a Samsung S7 Edge 32GB from Carphone Warehouse (Manchester, UK) two months ago. I was going through my e-mails on Saturday when the screen suddenly turned into this:
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I now need to salvage my data before turning that in for repair.
1) USB Debugging is not turned on and the device is recognised as a Media Player when connected to a PC or Mac.
2) The screen is always GREEN and it's not working so trying to do things blindly won't work.
Can anyone advise on a way to salvage the data?
Hi,
There is a thread that could help you here:
https://forum.xda-developers.com/showthread.php?t=2339530
Specifically , this bit:
SCREEN BROKEN TOUCH BROKEN WITH CUSTOM RECOVERY
or the section after that if you have no recovery
Good luck!

OG PIXEL , no service, cant turn radio on , Ideas for repair?

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The guy you bought it from may of forgot to connect the antenna bands. There is red and blue one I think. You will need to dismantle the phone and connect them.

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