Strange battery problem! - Mate 8 Q&A, Help & Troubleshooting

Hi everyone!
My wife has a Mate 8 and recently she has a strange problem where her phone turns off or resets. That happens only while she is using it (seeing a whatsapp video or a gallery's photo, or even sending me a telegram. And in most cases battery level was on 90, 80, or even 50% of charge, and after reboot the battery indicates 1%.... later it turns off again (because of 1% battery) and if you turns on again, the battery level is i in 30% now... but instantly passes to 1% and turns off again.
I thought that it can be a battery problem, and a replacement could be ok... But in my country things like batteries or phone replacement parts bought on ebay may take 1-2 months until receive it... Buuuut...... if that weren't the problem?
So I would like a second opinion...
I thought too... if I root the phone and calibrate the battery... could be that a solution?
Or maybe it could be another problem instead battery (like a memory problem)? I ask this because when the phone is charging, there is no problem. And the first time after I disconnected the charger (which casually is a few minutes after I turn on) there is no problem too.
After the last reboot, when I see the battery graphic in Phone Manager, in the hyper-drainage part it says that Chrome app drain 6mAh (while the other apps drain 1mah)... But the other day it shown the same with Facebook app (which I uninstalled after).
She has:
NXT-L09 C605B585(Android 7)
Thanks very much!
PD: and its impossible take it to warranty support, cause she broken the screen last year and I replaced it So warranty is broken.
PD2: sorry for my bad english

I have also had problems with the battery and replaced the old one with a new one. You can find howto-videos on YouTube. Rooting the phone and recalibrate the battery will most likely not work. Your description of the battery's weird behaviour just sounds like it is broken.

yup..look like the problem with your phone battery man..it's time to change a new battery dude..even mine already changed..same as your problem..

i was in the same doubt you have,what if,what if, and tried a lot of different things,none of them worked,the only one option i had left was to change the battery.i did it and now it works better than new.replace the battery and your problem will be gone.i have seen a ton of people with this phone with the same problem,it looks like the first edition of the battery released with the phone had serious issues.mine didnt even got to 4 months old before it got broken.

battery link
lvrksn said:
i was in the same doubt you have,what if,what if, and tried a lot of different things,none of them worked,the only one option i had left was to change the battery.i did it and now it works better than new.replace the battery and your problem will be gone.i have seen a ton of people with this phone with the same problem,it looks like the first edition of the battery released with the phone had serious issues.mine didnt even got to 4 months old before it got broken.
Click to expand...
Click to collapse
Can you please share the link from where you bought your original battery
Thanks

Hi.
Finally I bought a new battery and the problem was solved.
In my case, I distrusted a little with the "original batteries" around in the ebay market, so bought a brand that I know that its a good brand and to make sure I will not have problems in the future: Cameron Sino. I recommend it.
Regards!
PS: Thank a lot for the help!

Related

Major battery issue...

Hi there,
I'm using a almost 2-years old HTC Sensastion and I was having huge battery problems for the last few days.
It all started back in february when my phone started shutting itself off just like that, showing strange battery stats (after a phone-forced reboot, 70 % of my battery would be gone), etc. So I checked some threads on XDA and came to the conclusion that my standard HTC battery wasn't functioning properly anymore. Per the advice given by some users here, I bought an Anker 1900mAh which worked fine for the past few months.
Unfortunately, the problems started again last week. Loosing battery whithout even using the phone, weird reboots which resulted in an apparently empty battery, etc. I wiped everything but the sd card and installed a new rom, but that didn't solve the problem either. So I suspected the Anker battery - you never know if you get a somewhat broken battery...
I bought another Anker 1900 mAh battery last week, but my phone is still acting weird. I didn't have any more forced reboots, but sometimes the phone just shuts down without me doing anything. Unplugging the battery for a few seconds is the only way to get it started again.
For example yesterday: I used the music app and Sygic Aura as a navigation app for about 30 minutes (screen on the whole time). The phone had 100 % battery in the beginning and after I shut everything off, it still had 95%. 10 Minutes later though the battery dropped by (!) 10 %. Just like that.
I got home and kept the phone running for about 8 hours (just "sleeping"..no data connection, no wifi, no app running). After 4 hours, the battery lost 20 % just like that. I've installed some "battery apps" to get to the bottom of this:
8 hours of just laying there:
12 hours of just laying there:
----
I'm a little concerned that this might be hardware related and that I might have to get a new phone. Changing the battery didn't solve the problem. Could it be an overheating issue? When I got home yesterday I noticed that my phone was really hot (it was freaking hot in my car though as well...).
I've been using that MIUI rom for almost a year I reckon and I've never had any problems remotely to this, so I don't think it's a software problem (at least not ROM related).
I hope you can help me
probably i think there is no proper contact
did you try to put a piece of paper ibetween the pins to improve contact?
No, I haven't.Do you mean on top of the battery or should I put the piece of paper on the bottom of the phone so that it's like
Battery
Pins
Paper
?
Erbsenkönig said:
No, I haven't.Do you mean on top of the battery or should I put the piece of paper on the bottom of the phone so that it's like
Battery
Pins
Paper
?
Click to expand...
Click to collapse
on top of the battery
edit:try both ways
The Sensation is a bit funny in the way that it reports battery usage, and can jump all over the place even on light usage. Try rebooting if you get a big jump and see if it goes back up.
Edit: Woot 100th post!
That would mean that the Sensation shuts itself off because it misreads the battery percentage? That seems highly unlikely to me. But I'm no expert
Erbsenkönig said:
That would mean that the Sensation shuts itself off because it misreads the battery percentage? That seems highly unlikely to me. But I'm no expert
Click to expand...
Click to collapse
You're on Miui i see you could try an new kernel to reduce it i recommend Sultan kernel but watch out you dont download the sense version
Sent from my HTC Sensation with JellyBam ROM
Press thanks if i helped!?

Nexus 5 sudden crash

Running kitkat, battery recently replaced. all good for a month.
Yesterday the phone suddenly switched off , i switched it on again and the battery had jumped down about 40%.
It crashed again but then remained stable for the rest of the day.
Tonight (at 50% battery remaining) i got a sudden warning "6% battery remaining" and it crashed again, i switched on again and the battery went back to normal , around 40%, stable since.
Any ideas or is the phone on the way out ?
Did you buy an official N5 battery? It looks like a faulty battery...
This is the one i ordered
https://www.replacebase.co.uk/lg-nexus-5-d820-replacement-battery-bl-t9-original-6818/
Phone seems ok today so far, would wiping the cache be worth a try ?
Thanks for the help.
michaelopolis said:
This is the one i ordered
https://www.replacebase.co.uk/lg-nexus-5-d820-replacement-battery-bl-t9-original-6818/
Phone seems ok today so far, would wiping the cache be worth a try ?
Thanks for the help.
Click to expand...
Click to collapse
It can't do any harm but it won't help in this situation.
Try the following:
1. Let the battery go to 5% then charge your device to 100%
2. Disconnect the cable
3. Reconnect it and check if the battery level is at 100%. If not keep charging. If 100% disconnect and reboot. Then reconnect until 100%
These steps worked for some users (even if steps 1 & 2 should be enough IMHO).
Moreover you can try to remove apps or flash the factory images to check if the problem persists. If nothing works then your last attempt is to send it back to ReplaceBase.
thanks for taking the time to reply, will try your suggestions,
Just had another strange battery drain, captured it on this screenshot.
You can see battery just takes a sudden dive and recovers somewhat.
http://dl-1.va.us.xda-developers.co....png?key=ftn99xdXJLEfZ80y35-hWA&ts=1442328244
michaelopolis said:
Just had another strange battery drain, captured it on this screenshot.
You can see battery just takes a sudden dive and recovers somewhat.
http://dl-1.va.us.xda-developers.co....png?key=ftn99xdXJLEfZ80y35-hWA&ts=1442328244
Click to expand...
Click to collapse
I have just read a nice thread about massive battery drain. Check this out.
His explanations fit with your battery stats.
Thanks for that, will have a browse, but would it explain my phone suddenly dying at 50% ?
michaelopolis said:
Thanks for that, will have a browse, but would it explain my phone suddenly dying at 50% ?
Click to expand...
Click to collapse
I guess. Anyway you should follow the above steps and clean up your device by removing useless apps/features. Finally flashing factory images is sometimes a good thing to start from scratch.
Thanks again
I just tried your first suggestion, charged till 100% then disconnect, it immediately dropped to 99% so i recharged to 100%
Then disconnected and rebooted, weirdly when the phone rebooted it said the battery was now at 19% ,
Back on charge again.
Ugh.... Good luck but I would bet on a faulty battery. You'll probably have to send it back if you can use the warranty.
Did you have the same issue after receiving the new battery? Did you change several things of your setup (kernel, new apps...)?
Going from 100% to 19% can't be explained by the above thread. IMO no apps, no kernel, no software can explain this drop. Some folks say that it can also be caused by the motherboard...
Replacebase have promised to send me out a new battery , they too think its likely a dodgy battery, top customer service so far, hopefully it wont take too long to arrive.
I didnt change anything on my phone, perhaps updated some apps , its stock Kitkat,,, meanwhile Is there any way to check the health of the motherboard ? i don't like the sound of that.
michaelopolis said:
Replacebase have promised to send me out a new battery , they too think its likely a dodgy battery, top customer service so far, hopefully it wont take too long to arrive.
I didnt change anything on my phone, perhaps updated some apps , its stock Kitkat,,, meanwhile Is there any way to check the health of the motherboard ? i don't like the sound of that.
Click to expand...
Click to collapse
Without profesionnal tools we can't check this AFAIK. Don't worry about the motherboard. It was only a suggestion reported by a few users. Chances are your problem will be solved after receiving the new battery.
ok thought as much, battery charged up to 100%, rebooted and now at 60%.
Ill put back in the old battery for now and see how it behaves. thanks for you help

Dies at 20 percent, charge for 5 mins, turns on again is 29%

So my Moto X dies at ~20% charge, which is bad, but not entirely surprising for an 18 month old phone (despite the fact that I rarely use it, which is disappointing and continues to reiterate my point that Motorola QA, before or after Lenovo, sucks). The strange thing is that if I plug it in then, the charging screen on the screen off shows 1%, then 2%. If i turn it on then, the boot is normal, then on lock screen, it shows 25-29%. Any fixes?
try calibrate battery, it happend to me a lot of times and after calibrate doesnt happend, only when i change rom
Update, phone is now being very wonky. See graph for details:
I have the same issue
Same problem here. Xt1097, started 3 months ago. Already wiped battery, delete files, completed charged and discharged. Nothing works. I was running stock when first happened, I changed to custom and the problem persists.
Mine does the same, except at around 14%. XT1095
Same here (xt1097), around 10%. Already tried to calibrate without any success.
Any thoughs on this ?
Same issue here at about 15%. Pretty annoying. Is there any way to adjust the kernel to adjust shutoff voltage or adjust battery so is shows 15% as 0%?
Reporting on the same problem, I'm running CM13
Try this app.
Battery Repair.
Cleiton COUT said:
Try this app.
Battery Repair.
Click to expand...
Click to collapse
Does someone tried it?
The battery is dying.
Usually iphones and samsung phones have the same issue.
Change the battery. Is the only solution(99% of the time).
i work as smartphone technician. Trust me
albatros_1994 said:
The battery is dying.
Usually iphones and samsung phones have the same issue.
Change the battery. Is the only solution(99% of the time).
i work as smartphone technician. Trust me
Click to expand...
Click to collapse
I am afraid you are right... I also have this problem, but not allways and it is very annoying. Do you know where to get a new reliable battery? I also live in italy. In the pass I bought a cheap battery for moto x 2013, but it doesn't charge
niciolaux said:
I am afraid you are right... I also have this problem, but not allways and it is very annoying. Do you know where to get a new reliable battery? I also live in italy. In the pass I bought a cheap battery for moto x 2013, but it doesn't charge
Click to expand...
Click to collapse
Guardalo su eBay http://www.ebay.it/itm/172111017544
Look for original bulk xt1092 batteries
The battery is dying. There's no software capable of fixing this. Replace it.
I solved the problem with a clean instal of stock rom and take the OTAs. I used the phone without root for some days and I completely discharge it, when it shut down I recharged the phone keeping it powered off , when it was charged I turned on the phone and then rebooted it, then I unplugged the phone (I did a battery calibration). After some days I rooted again (latest supersu in systemless mode) and flashed xposed (systemless version 86.2), but I didn't restore all my xposed and rooted crap. Battery life is still quite poor, but the phone didn't shut down at random percentage... I don't know if the issue was caused by some app or root method, maybe restoring stock rom helped, before doing all this stuff I tried just to calibrate battery but didn't solve the problem.
I know it's not really a solution, but I found that activating the system battery saver around 20% helps getting down to 10% without the thing turning off. I haven't tested below that yet.
glauberlima said:
The battery is dying. There's no software capable of fixing this. Replace it.
Click to expand...
Click to collapse
I don't think so, I recently send my moto x to Motorola because it was damaged and they send a brand new moto x and it has exactly the same problem.
cpvm said:
I don't think so, I recently send my moto x to Motorola because it was damaged and they send a brand new moto x and it has exactly the same problem.
Click to expand...
Click to collapse
That's sad to hear.
Battery dying fix
1. Shut down Moto
2. Hold volume down and power button
3. Clear dalvik cache
4. Let it charge to 100%

Honor 8 battery drain

Hello,
I am new here and need help with my Honor 8. The battery drain allot. I have read other post on xda-developers.com with the same issue. I don't know if the drain start after the update7.0. I just know that I know that my has been update to 7.0. If is some info:
Android 7.0
EMUI 5.0.1
I have tried to turn off WIFI+ and Location with no lock .
I don't know if my phone is factory unlocked and I will try to restart my phone but would like to know if I do that will take away the unlocked part?
Please share you battery graph and also see which app is consuming high battery. It may be many apps open in the background. I was facing the same and disabled Facebook on screen lock as it was consuming good amount of battery.
Check if you have enabled backup and sync for Photos as it consumes a lot of juice as well.
NATEBC said:
Hello,
I am new here and need help with my Honor 8. The battery drain allot. I have read other post on xda-developers.com with the same issue. I don't know if the drain start after the update7.0. I just know that I know that my has been update to 7.0. If is some info:
Android 7.0
EMUI 5.0.1
I have tried to turn off WIFI+ and Location with no lock .
I don't know if my phone is factory unlocked and I will try to restart my phone but would like to know if I do that will take away the unlocked part?
Click to expand...
Click to collapse
Try installing this app: https://play.google.com/store/apps/details?id=nextapp.sp
Let it measure ur usage for a day and then see which app has wavelocks and consumes battery in the background.
Also u can reset and restart ur phone, it will NOT unlock ur bootloader or void warranty.
Sent from my Honor 8 using XDA Labs
at 07 am in the morning my phone have 90% after disconnected from charger at 06:30 am, without use, only wifi on and screen off.
at 10 am this battery have 60% only wifi and screen turn on sometimes. Something is wrong?
bergpb said:
at 07 am in the morning my phone have 90% after disconnected from charger at 06:30 am, without use, only wifi on and screen off.
at 10 am this battery have 60% only wifi and screen turn on sometimes. Something is wrong?
Click to expand...
Click to collapse
See which app is consuming battery
I put mine on swappa and grab a cheap priced axon 7 on mint condition and what a change 9 SOT and it fast charge as well ?
is this kind of battery graph normal ?
noiram103 said:
is this kind of battery graph normal ?
Click to expand...
Click to collapse
No, unless you're constantly in a bad reception area and using sucking-battery apps.
zinko_pt said:
No, unless you're constantly in a bad reception area and using sucking-battery apps.
Click to expand...
Click to collapse
It isn't bad reception cause the graph shows green.
Sent from my Honor 8 using XDA Labs
For the first time, mine did some crap like that this morning.
Word thing is the other day it stayed in 100% for 2 hours straight.
I mean I was web browsing on 4G, playing videos on YouTube etc. Doing everything I can to try and drain the battery.
My guess is we both need to factory reset.
In my case I recently updated to B391 but didn't factory reset.
Each update I did prior, I always factory reset the phone and had consistent & decent battery life
tiguy99 said:
For the first time, mine did some crap like that this morning.
Word thing is the other day it stayed in 100% for 2 hours straight.
I mean I was web browsing on 4G, playing videos on YouTube etc. Doing everything I can to try and drain the battery.
My guess is we both need to factory reset.
In my case I recently updated to B391 but didn't factory reset.
Each update I did prior, I always factory reset the phone and had consistent & decent battery life
Click to expand...
Click to collapse
I always do a factory reset. It's crap, we users shouldn't have to, but it seems the best ways to squeeze the best performance of the device.
I bought the Honor 8 when it launched. It's almost been a year and a half and I had big battery issues.
I tried battery calibration, factory reset, etc... Nothing worked.
So I bought a new battery on Ebay (15€) and had it replaced. The phone is now good as new. At the end of the day, there's almost 50% of battery remaining.
I thing the component quality isn't that good and doesn't last more than 18/20 months.
zinko_pt said:
I always do a factory reset. It's crap, we users shouldn't have to, but it seems the best ways to squeeze the best performance of the device.
Click to expand...
Click to collapse
I definitely agree. That's the Android way I guess
Sideness said:
I bought the Honor 8 when it launched. It's almost been a year and a half and I had big battery issues.
I tried battery calibration, factory reset, etc... Nothing worked.
So I bought a new battery on Ebay (15€) and had it replaced. The phone is now good as new. At the end of the day, there's almost 50% of battery remaining.
I thing the component quality isn't that good and doesn't last more than 18/20 months.
Click to expand...
Click to collapse
Thank you will swap my battery out soon. It's been working normally all weekend so we'll see if the battery Gremlins return again
Sideness said:
I bought the Honor 8 when it launched. It's almost been a year and a half and I had big battery issues.
I tried battery calibration, factory reset, etc... Nothing worked.
So I bought a new battery on Ebay (15€) and had it replaced. The phone is now good as new. At the end of the day, there's almost 50% of battery remaining.
I thing the component quality isn't that good and doesn't last more than 18/20 months.
Click to expand...
Click to collapse
would you mind sending me a pm with the ebay link?
Sideness said:
I bought the Honor 8 when it launched. It's almost been a year and a half and I had big battery issues.
I tried battery calibration, factory reset, etc... Nothing worked.
So I bought a new battery on Ebay (15€) and had it replaced. The phone is now good as new. At the end of the day, there's almost 50% of battery remaining.
I thing the component quality isn't that good and doesn't last more than 18/20 months.
Click to expand...
Click to collapse
I bought my Honor 8 around Octobor 2016 and same issue. Now, for common use, FB, surf with Chrome, IM with Messenger & WhatsApp, I've to charge 2-3 times per day.
My device is still in warranty (I think) then, I contacted Huawei/Honor support... but I think like you, battery is a poor quality and need to be replaced.
Sideness said:
I bought the Honor 8 when it launched. It's almost been a year and a half and I had big battery issues.
I tried battery calibration, factory reset, etc... Nothing worked.
So I bought a new battery on Ebay (15€) and had it replaced. The phone is now good as new. At the end of the day, there's almost 50% of battery remaining.
I thing the component quality isn't that good and doesn't last more than 18/20 months.
Click to expand...
Click to collapse
Could you please PM me the ebay link to the battery you got? Thanks
Is it easy to replace the battery on your own? I am really furious with the battery issues. Today my phone had 60% battery and it shut down suddenly. When I turned it on again the battery life was 0% and I was away from home without any other way to communicate with the universe ? . I don't know if I should by a new battery or just throw it away and get something else. It was a great value for money device (best camera ever!) but this thing with the battery is unacceptable especially because it is not easy to open it. I'd really appreciate it if you could send me a pm with the ebay link as well. Thanks in advance ??
chicojulius said:
would you mind sending me a pm with the ebay link?
Click to expand...
Click to collapse
Had my battery replaced under warranty a months ore so before the expiratin and with shipping taken care of (Huawei France). The phone was back quite quickly (took around one week) and now feels absolutely great. I am not a heavy storage user so I can manage with 32G for some time.
Even if it's out of warranty I'd say it's really worth replacing.
Hi everyone
I have my honor 8 two years now.
It always had 2days battery with normal use (videos included) for 1and half years.
Now it's switching off with 80% battery left.
When I plug it and turn it on it says 40/50% battery left. If I unplug it, it swithches off again.
It makes me crazy as I cannot rely on it, but the phone is fantastic!! I had other phones on the past, and the battery last for more than 5years!!
- I've reboot the phone already, cleaned the cache, checked all apps, but the situation is still the same.
Any suggestion?
- I'm reading that Google play might be the probem. Can I get rid of it?
Thanks for your help!
Cheers
Plinny
I resolved my battery drain problem by connecting all my wifi to 2.4Ghz instead of 5Ghz.

Google Pixel 1 battery troubles

Hello all, so the original battery on my Google pixel, almost 3 years old, went to complete hell. It turns off in about a minute once unplugged, despite 100% battery life. So I went and replaced it with two Amazon bought batteries. The first one (definitely not OEM) had the same issue but my pixel would at least last about 10 minutes of regular use, unplugged, before shutting down. So I thought it might be the battery but the second one has the exact same issue. The second one at least looked like OEM with the exterior but since it came from Amazon, it's not 100% certain.
The problem is that the phone charges very fast, like 100% in less than 15 minutes and then discharges 10-20% in just a few minutes. If I last below 70% that would be out of the ordinary.
Is it possible that it's not a battery issue but maybe a different issue? A friendly person on another forum suggested that my core or graphics IC is overheating, attempting to throttle down; and then just shutting down when it looses the battle. Which makes absolute sense since the phone mostly shuts down when I'm playing games on my phone and usually turns off just under 80%.
I also found out that a recent google play store version was found to be the culprit for the extensive battery loss for other folks. Could this also be reason?
Are there any tests I could do to further determine the actual cause?
Thank you.
Two ideas:
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
But you already tried that I guess. So maybe somebody else got another tip for you.
do you try flashing stock image? maybe the battery cache is in trouble
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
Click to expand...
Click to collapse
Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
Click to expand...
Click to collapse
I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
do you try flashing stock image? maybe the battery cache is in trouble
Click to expand...
Click to collapse
Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
All these complaints sound like power supply issues.
Use the phone while it's in the charger, and there's no overheating/throttling/shutdown, right?
toucan said:
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
Click to expand...
Click to collapse
Unfortunately, I did not find a solution. After replacing the battery twice I pretty much resigned to my fate. I'm going to hold out until Pixel 4 comes out.
Once fully charged, I could use my phone for browsing or watching videos for about an hour before I get to around 30-40%. Then I could leave it unplugged all night and wake up to my battery at 1%. It actually stays that way for a bit.
However, if I use my phone to play any games, I could only use it unplugged for about 10 minutes. My phone will power down without fail at 80% or below only when I play games. Weird thing is, whenever I power it back up, my phone will be 1% but despite that it could last quite a while.
As post-mortem mentioned, I could use my phone while charging without issues so maybe it is a power supply issue, in which case, I have no idea what I could do.
When it's not plugged in to a charger, the only power supply is the battery. Hence, I feel that even your "new" battery is not new.
So a little update all. I updated my phone to the latest Android 10 patch and the battery life has gotten significantly better. It's still not enough to last all day but it can last probably 6-8 hours with minimal use. If I use it constantly, it might last two hours.
I am no longer tethered to my charger when playing games, which is really good news and all the prior issues with the phone shutting down ~80% is gone.
Perhaps the previous Android patches contained faulty code?
I would do fresh install and see if problem resolves. Fresh install fixes all sorts of software issues.
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
JoeHockey said:
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
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Factory resets didn't help my old issue. Updating to the latest Android os helped immensely. As stated above I no longer have the initial issues. I estimate I now have about 70-80% capacity, which is not bad at all considering I bought my battery through Amazon for around $20.
I thought if you got your battery replaced at ubreakifix, then they are obligated to fix your issue or refund you your money.

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