My 1yr old got ahold of my GS6 and entered the wrong swipe pattern too many times. It has entered a different lock screen asking for the "backup pin". I don't recall ever setting one and tried several possibilities, but I'm running out of attempts before it does a factory reset. Both Verizon and Samsung told me to kick rocks. I just want to get my pics. I know my swipe pattern, but can't get back to that screen.
This is a stock GS6. I tried booting to safe mode, but it was no use. Tried the Android Device Manager, but it doesn't have an unlock option. Tried Samsungs Find My Mobile utility, but it requires you to have registered your device previously.
An assistance would be very much appreciated. Thanks in advance.
Bump... anyone?
I unlocked my phone normally several times today using my pattern. Five minutes after I had unlocked it, I picked it back up and drew my pattern and it said it was incorrect. I tried several more times with no change. I was able to unlock the phone using my fingerprint, but I have no idea how my pattern changed without my permission. If my phone dies or restarts for any reason, I will need the pattern to unlock it, as you can't use fingerprint on start up. (I've had the same unlock pattern since my last phone, so I'm sure I am putting it in correctly.)
Has anyone else encountered this bug? Is there any way to create a new pattern using my fingerprint? Finally, how should I go about reporting this to Samsung?
Thanks.
Yes!
Same thing happened to me... S7 working great for first few days when suddenly it didn't accept my unlock pattern. I've been using the same pattern for awhile and unlocked the phone a few times that morning. After a few reboots it finally accepted my pattern again. Immediately disabled it and now using pin instead.
stevecr25 said:
Yes!
Same thing happened to me... S7 working great for first few days when suddenly it didn't accept my unlock pattern. I've been using the same pattern for awhile and unlocked the phone a few times that morning. After a few reboots it finally accepted my pattern again. Immediately disabled it and now using pin instead.
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Click to collapse
Did you just restart again and again until it worked? If it worked for you I might try it instead of the factory reset.
I've had lock screen issues with my LG V10, but not quite like yours. I use a pattern, not a password or fingerprint. Sometimes the screen is locked and I fail the pattern and the phone gets unlocked anyway. Usually, this is associated with having first touched a notification with the screen locked. What happens after the pattern fails (trace shows in red), is that the screen appears as it does when it's not locked and I just swipe and I'm in the application whose notification I touched. The LG V10 has a fingerprint reader on the power button, but I haven't programmed it since I heard it's not that great. This is a major security issue in my opinion, and I haven't read any other posts anywhere about it. So I don't know if it's specific to LG, the V10 or Marshmallow (it started with Marshmallow).
I can start a new thread if you believe our lock screen problems are unrelated (enough). Just let me know.
Bruce
Same thing happened to me. I'm THE ONLY one to ever use my phone and I went to open it and it was saying my pattern was invalid. I was able to use the thumb print pattern still though. However when I went to change the pattern in my settings I entered what used to be my pattern and it locked me out of my phone for an hour. I don't know how to change it.
bluefire2128 said:
Same thing happened to me. I'm THE ONLY one to ever use my phone and I went to open it and it was saying my pattern was invalid. I was able to use the thumb print pattern still though. However when I went to change the pattern in my settings I entered what used to be my pattern and it locked me out of my phone for an hour. I don't know how to change it.
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Click to collapse
Saw you had the same issue, so wanted to let you know. I restarted the phone and the old pattern started working again. Another person with this issue said that they had to restart several times, but it did work. So I'd give that a try, worked for me. Good luck!
It just happed to me. I restarted it and it accepted my pattern. I now have it set with pin instead.
Had the same issue as well! Samsung Galaxy S7, suddenly stopped recognizing my screen unlock pattern. Same solution as well; Restarted my phone and the problem went away.
Is there a way to disable the pattern feature if you are able to navigate the phone? Got locked out of Marshmallow on my MOTO G 3rd gen. phone after a pattern change; I was surprisingly able to just reboot into an unlocked phone. I've turned on adb debug access while I still have the opportunity.
I just had that issue. I was able to unlock with the pin, and reset the pattern and it now works again but it was freaky.
Same happened here. This morning the lock pattern on my S7 edge is forgotten by the phone.. Reboot doesn't help.
have the same problem today. i didn't change my pattern and it happened again. before i was using a PIN and I ended up factory reset and by this time I wouldn't want to do the reset factory settings as the last option.
The pin was also randomly stop working, I have mine set to pin and it did the same thing.
Me too!!!! Wtf!!
Mine has locked as well and I swipe the wrong pattern until it gives me the option to put in the back up pin but when I go to correct the swipe it wont let me in. I have tried everything all of you have suggested except the factory reset, I just can't believe that Samsung hasn't put out a fix for this yet.
Here is how you fix it
Method 1. Use 'Find My Mobile' feature on Samsung Phone
All Samsung devices come with "Find My Mobile" feature. In order to bypass Samsung lock screen pattern, PIN, password and fingerprint, you can just follow the below steps to get it done.
• First of all, set up your Samsung account and log in.
• Click "Lock My Screen" button.
• Enter new PIN in the first field
• Click "Lock" button at the bottom
• Within few minutes, it will change lock screen password to the PIN so that you can unlock your device.
tell me it work ??
Just an update to help out someone who might be going through this. This recently happened to me on my s6 edge.
Like the above comment suggests, go to "Find My Mobile". Once signed in, select the "UNLOCK MY DEVICE" option , (selecting the "Lock My Screen" option does not allow you to change the lock screen type afterwards).
Selecting Unlock my device will immediately unlock the phone and erase any lock screen patterns, fingerprints or pins that you might not remember, thus allowing you to set them up again!
Hope this helps!!
---------- Post added at 08:38 PM ---------- Previous post was at 08:35 PM ----------
Also, one more thing. Doing the above ^ seemed to have solved a problem I was having with "Smart Lock" not working. So just as an FYI, going through that process might help you with that.
This just happend to my gf's s4 also she sent a text and then went to reply again a few moments later and her pin was invalid and it locked her out of her phone for 30 seconds, she just had to restart it once and it worked with the old pin again.
brobbeh said:
I just had that issue. I was able to unlock with the pin, and reset the pattern and it now works again but it was freaky.
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Click to collapse
same issues here, pattern just stopped working. im positive im using the correct pattern.
i can login with my pin, but i cant reset the pattern as it keeps asking for the current pattern.
how can i reset the pattern or change to pin / fingerprint?
ive restartted 2x and trying a 3rd now....
> Use 'Find My Mobile' feature on Samsung Phone
No this didn't work. It still requires my pattern, and tells me I'm doing it wrong...
It DID let me into the phone, which was nice. But the pattern problem persists...
...Update: I restarted the phone, and it came up and accepted my pattern.
This just happened to me on my phone and my tablet. I wound up having to do a factory reset on both! Way to go Samsung. These are the last Samsung devices I'll ever buy.
Hi there,
Recently went back to a S7 from a HTC M9 and wow what a difference and love this phone now. When setting up phone from new I set up a PIN and fingerprint screen lock. All was going well until I recently restarted it as had it turned off, now after a restart you have to re enter your PIN for fingerprint sensor to open it but unfortunately I was unable to remember my PIN ( silly bugger next time write PIN number down ). Eventually I opened it using Samsung Find My Mobile by using Lock My Mobile and using a new PIN phew what a relief as I didnt want to do a factory reset and then have to reload everything. Now I want to change my PIN to a new number ( already written down ) and when I go into Screen lock type in settings and it asks me under Confirm PIN to enter my PIN, I enter the PIN I used in Lock My Mobile to open phone it doesnt accept it and locked me out again for 5 minutes but after that time fingerprint sensor opened phone normally. Question is how do I reset a new number because if I have to restart /reboot phone for any reason I will be locked out again.
If you aren't rooted, Factory Reset is pretty much your only way. If you are rooted, there's some files you can delete but I don't remember them.
Think about it - if your phone was lost or stolen, would you want someone to be able to disable the screen lock to get at your information?
Sent from my SM-G930W8 using Tapatalk
Anyone know how to turn off the lock pattern on a samsung s6 that is forgotten?
I can get into my phone by entering the pattern in wrong 5 times as it then asks me for my backup PIN that I know. I can go into the settings of the phone to turn the pattern off but it asks me to confirm the correct pattern to turn it off so that way is usless. I have tried to reset the phone via plugging the phone into the computer and logging into my google account but to reset the phone I also have to enter the pattern into the phone to conferm that it's me but obviously I can't.
It's just annoying as the only way I can get into my phone is to enter the pattern in 5 times so it then askes me my backup PIN just to unlock the phone every time I want to use it.
Is there a hard reset I can do that doesn't ask me to conferm the pattern? or can I ring my service provider to reset it?
Any help would be greatly appreciated
*
H_L said:
Anyone know how to turn off the lock pattern on a samsung s6 that is forgotten?
I can get into my phone by entering the pattern in wrong 5 times as it then asks me for my backup PIN that I know. I can go into the settings of the phone to turn the pattern off but it asks me to confirm the correct pattern to turn it off so that way is usless. I have tried to reset the phone via plugging the phone into the computer and logging into my google account but to reset the phone I also have to enter the pattern into the phone to conferm that it's me but obviously I can't.
It's just annoying as the only way I can get into my phone is to enter the pattern in 5 times so it then askes me my backup PIN just to unlock the phone every time I want to use it.
Is there a hard reset I can do that doesn't ask me to conferm the pattern? or can I ring my service provider to reset it?
Any help would be greatly appreciated
*
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=2620456
Try these guide. I hope it will solve your problem.
Hello Mods,
In this lock down periods my kids always take my phone, however I changed my pattern lock for screen and same day I unlocked my screen lock by finger. After two days when I turned my phone off and on it asked for pattern lock and my bad I somehow forgot what it was tried many times now it taking 64 minutes. Today is 3rd day and I am not able to recall my pattern.
Writing down all pattern sequence and predictable patterns to be but till now I am not able to unlock my screen lock.
Earlier it used to ask forgot password and reset through MI account or Google Account but now it is saying to wipe your data only option by vol up and power button.
I dont want to hard reset my phone I want my data it is my stupidity I forgot my password and even after trying many attempts not able to unlock screen. Even when I used my finger the screen got lit up but not allowing me to go.
I remember my MI account and Google account but there are no option where I can unlock or reset my phone.
Please advise me in this any way to reset by writing email to MI or any else.
I want my phone to be unlock without reset or erasing data.
Your help will be so kind to me.
Regards
SANJUZ
sanjurush said:
Hello Mods,
In this lock down periods my kids always take my phone, however I changed my pattern lock for screen and same day I unlocked my screen lock by finger. After two days when I turned my phone off and on it asked for pattern lock and my bad I somehow forgot what it was tried many times now it taking 64 minutes. Today is 3rd day and I am not able to recall my pattern.
Writing down all pattern sequence and predictable patterns to be but till now I am not able to unlock my screen lock.
Earlier it used to ask forgot password and reset through MI account or Google Account but now it is saying to wipe your data only option by vol up and power button.
I dont want to hard reset my phone I want my data it is my stupidity I forgot my password and even after trying many attempts not able to unlock screen. Even when I used my finger the screen got lit up but not allowing me to go.
I remember my MI account and Google account but there are no option where I can unlock or reset my phone.
Please advise me in this any way to reset by writing email to MI or any else.
I want my phone to be unlock without reset or erasing data.
Your help will be so kind to me.
Regards
SANJUZ
Click to expand...
Click to collapse
I have attached the zip file, download it and flash it on the custom recovery. This will only work if you have a custom recovery and unlocked bootloader. !!
sanjurush said:
Hello Mods,
In this lock down periods my kids always take my phone, however I changed my pattern lock for screen and same day I unlocked my screen lock by finger. After two days when I turned my phone off and on it asked for pattern lock and my bad I somehow forgot what it was tried many times now it taking 64 minutes. Today is 3rd day and I am not able to recall my pattern.
Writing down all pattern sequence and predictable patterns to be but till now I am not able to unlock my screen lock.
Earlier it used to ask forgot password and reset through MI account or Google Account but now it is saying to wipe your data only option by vol up and power button.
I dont want to hard reset my phone I want my data it is my stupidity I forgot my password and even after trying many attempts not able to unlock screen. Even when I used my finger the screen got lit up but not allowing me to go.
I remember my MI account and Google account but there are no option where I can unlock or reset my phone.
Please advise me in this any way to reset by writing email to MI or any else.
I want my phone to be unlock without reset or erasing data.
Your help will be so kind to me.
Regards
SANJUZ
Click to expand...
Click to collapse
if u have custom recovery installed then flash remove lock zip. else afaik there is no way u can save ur data nd unlock it.
My self same problem. I Forgot my note 7 pro pattern lock. Please any one help to unlock without data lose. Because all data r important.
Have you unlocked your phone?
Have you unlocked your phone?
sanjurush said:
Hello Mods,
In this lock down periods my kids always take my phone, however I changed my pattern lock for screen and same day I unlocked my screen lock by finger. After two days when I turned my phone off and on it asked for pattern lock and my bad I somehow forgot what it was tried many times now it taking 64 minutes. Today is 3rd day and I am not able to recall my pattern.
Writing down all pattern sequence and predictable patterns to be but till now I am not able to unlock my screen lock.
Earlier it used to ask forgot password and reset through MI account or Google Account but now it is saying to wipe your data only option by vol up and power button.
I dont want to hard reset my phone I want my data it is my stupidity I forgot my password and even after trying many attempts not able to unlock screen. Even when I used my finger the screen got lit up but not allowing me to go.
I remember my MI account and Google account but there are no option where I can unlock or reset my phone.
Please advise me in this any way to reset by writing email to MI or any else.
I want my phone to be unlock without reset or erasing data.
Your help will be so kind to me.
Regards
SANJUZ
Click to expand...
Click to collapse