photos from google photos are missing! please help! - Google Pixel Questions & Answers

So i just came back from a holiday in Japan. As i am using a google pixel, my stored photos automatically goes to the google photos app. but the app is not synced on the cloud (meaning i never signed in with google photos) as i don't intend to use it as a cloud storage, but just a normal stock photo storage on my phone.
So after the trip, i created a new album and sorted out the best photos out of the trip and put it there. I named it "for profile pics photos"
Now, the storage memory is getting full, so i moved the photos from the camera folder to my harddrive through Solid file explorer, but i didn't touch the "for profile pics photos" album.)
When i checked the google photos app, the "for profile pics photos" album is gone! i was shocked and i was looking for the specific photos everywhere. it's gone. My best pics from the trip is gone! i am so pissed.
I double checked in the harddrive if the photos got transferred there but it wasn't. it just got lost!
I also checked the trash in the google photos, it's also not there!
How can i retrieve those photos? why is google photos like this. is this a common problem for a google phone?

Just for what it's worth and because no one has replied yet, I haven't had this problem but I only don't use Photos' backup option on my non-Pixel devices. On my Pixel devices, I use the free full quality backup. On my non-Pixel devices, although I use Photos as a gallery app, I use Mega with its free 50 GB of cloud storage to backup my pictures and videos. It's not as seamless as with Photos.
I should also add I haven't done the exact steps you have on a phone where Photos isn't set to backup automatically.

Related

[Q] Dropbox Camera

Ok so I can't seem to find an answer about this. With automatic sync for camera -> Dropbox, dropbox automatically seems to create an album for you. On the left side on the dropbox website there's a link called "Photos" which is all the photos you've ever uploaded from your camera. I separate my photos after being uploaded into different albums (private relationship photos in its own folder for example), however, regardless of moving the location of an image after its uploaded it ALWAYS stays in this album, which unfortunetly is synced on the phone.
My worry is someone I show my phone to could simply click Albums from the Gallery app, hit dropbox, and immediately see any of my private photos.
Is there any way to move photos OUT of this gallery? Or stop the gallery from showing up on the phone? You can delete an image from this gallery on the website, but then it deletes it from your dropbox entirely.

Making more space deleting photos and videos

All my photos and videos get backed up with google photos. In my storage it says its taking up 9gb. So I can go to my Gallery app and delete my photos and videos, but they will all still be in my Google photos account correct? I'm running low on storage, it would be nice to free up 9 gigs. Thx
Yes they will remain backed up to google photos. Make sure they are Really backed up first. I just deleted mine from my Nex5 and they are all backed up.

Cloud based storage

For those who upload their photos what do you use?
Google Photos. Have never had an issue. You get free storage for photos if you don't save the raw versions.
Will Google photos do anything to the photos?
I use google photos. I have 200GB storage and set it at original quality. It's great.
I set it to backup on wifi while charging although never had an issue with backing up on battery. Just make sure you don't back up on mobile data

Is "Unlimited photo/video in Original quality" valid for all devices and media?

Is "Unlimited photo/video in Original quality" valid for all devices and media?
In the Backup portion of the Google Photos app it states "Photos and videos uploaded from your PIxel before 2021-01-16 get unlimited free storage at Original quality"
How about photos/video that weren't created on the Pixel 2's hardware? I'm thinking of things like raw .ARW photos or video taken from my Sony RX100. I haven't yet tried it on the phone but the raw .ARW files upload to Google Photos via the Backup and Sync From Google software on Windows so they may as well on android.
mentalfloss said:
In the Backup portion of the Google Photos app it states "Photos and videos uploaded from your PIxel before 2021-01-16 get unlimited free storage at Original quality"
How about photos/video that weren't created on the Pixel 2's hardware? I'm thinking of things like raw .ARW photos or video taken from my Sony RX100. I haven't yet tried it on the phone but the raw .ARW files upload to Google Photos via the Backup and Sync From Google software on Windows so they may as well on android.
Click to expand...
Click to collapse
Photos and Videos taken with Pixel phones can upload at original quality. I have tried using other phones, but all I got is backup at high quality. I don't see much difference except the file size on Pixel photo/video backup is bigger.
Now, if you use Windows PC and try to upload a photo/video file, then there are 2 choices(High Quality or Original quality), but you need to set it in the Google Photos settings(default I believe is High Quality)
It appears to me that everything backed up by the photos app goes at original quality. I had not previously used the auto backup feature on my nexus, so when I transitioned all my files to the pixel 2 I let it go wild and it uploaded all my transferred files.
But do the Nexus files take up Google account storage space?
I'm trying to take advantage of the store-everything-as-Original option the Pixel 2 offers, so I'm trying to find out if media is evaluated as "Produced By A Pixel 2" so it falls under that.
Are the photos created on your Nexus -- but uploaded from the Pixel 2 -- counting towards your Google storage or are they exempted from storage use by falling under the Pixel 2's "store unlimited Original photos/videos" grace? I know I can do it all under High Quality, but I'd like to do it as Original and take advantage of unlimited storage option I have by using the Pixel 2 .
mentalfloss said:
I'm trying to take advantage of the store-everything-as-Original option the Pixel 2 offers, so I'm trying to find out if media is evaluated as "Produced By A Pixel 2" so it falls under that.
Are the photos created on your Nexus -- but uploaded from the Pixel 2 -- counting towards your Google storage or are they exempted from storage use by falling under the Pixel 2's "store unlimited Original photos/videos" grace? I know I can do it all under High Quality, but I'd like to do it as Original and take advantage of unlimited storage option I have by using the Pixel 2 .
Click to expand...
Click to collapse
I think it's any picture files -- video I imagine they might do more detection or you could potentially backup whole seasons and series worth of episodes and movies... -- simply uploaded from the pixel 2/XL falls under the unlimited original quality photos/videos. I purposefully downloaded all pictures taking up space in my Google Drive, as well as the photos I've accumulated over the years, and input it in my phone; had Google Photos (stock app) "back[it]up", and checked to see if any space was being taken up in my Google Drive...and it was not! I've actually "converted" folders and gigabytes of photos taking up physical space on my devices taking advantage of this feature. Once I saw a hint that Google Photos didn't really discriminate what photos was being backed up, I definitely wanted to test and take advantage if it were possible.
Hope this helps...
Hey cool, thanks for sharing that! I'll have to test it more myself (like with raw .ARW images, which aren't something the Pixel 2 would produce) and see if it'll handle those the same way as .jpg images.

Google photos, backup old pictures from USB OTG

Hello,
I want to backup all my old pictures (1 TB) with my Pixel 3 xl
Is it possible to get google photos to backup photos from a USB OTG folder without having to copy the pictures on the phone?
I did some searching and saw some suggestions for FolderSync. The problem with the app is that I can't browse to the USB OTG folder.
Thank you
If you're OK with slightly reduced quality (not really an issue or visible unless blowing up the photos to large print sizes) you can just drag them into Google Photos on your computer in a web browser. The Pixel does offer the free original size backups but I am not sure if that's for anything uploaded FROM the phone or only photos/videos captured with the phone camera (based on EXIF or similar).
I want full quality. It work, i checked it.

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