Database Info

[Bug Report] No Audio on H/W Decoder ( Even with S/W audio )

Hi KTSamy,
I installed latest player and ARMv7 NEON codecs as it was advised by the player. However, it still not works properly.
I use a file manager capable to connect to my SMB shares and I initiate the playback from there. I tried to use HW+ decoder but I got a message stating that it is not supported. Using the recommended settings for HW decoder (software audio) I am still missing the sound. It worth to notice that audio channel selection contains 6 entries with some strange characters in them when in reality there are only two audio channels. As I found, others maybe some built-in subtitles, but there is nothing to do for them among audio channels. In this situation playback of a HD video is smooth enough, but there is no sound.
Switching to S/W decoder during playback solves problems with sound, and audio channel list shows the correct number and names of really existing audio channels. But in this mode even a SD video is painfully lagging. Impossible to see... If i switch back to HW decoder than sound remains and audio channel selection is also OK if the software audio decoding is selected. But the video still lagging. Not so much as in case of S/W decoding, but all my HD videos are rendered useless by that. Disabling sound in audio channel selection improves much the video playback, but again, without sound.
I think that the PAD2411 is a quite powerful device at least it should cope with HD video playback. Unfortunately it has numerous compatibility issues with almost all other video players due to the absence of its' own display. (Playback must go directly to the HDMI output.) MX Player is my unbeatable favorite and I use it on all my other devices without any problem. Do you have any idea how could I optimize the playback? Maybe the codec or the app should be adapted?
Thansk in advance!
Bithajcsar

bithajcsar said:
Hi KTSamy,
I installed latest player and ARMv7 NEON codecs as it was advised by the player. However, it still not works properly.
I use a file manager capable to connect to my SMB shares and I initiate the playback from there. I tried to use HW+ decoder but I got a message stating that it is not supported. Using the recommended settings for HW decoder (software audio) I am still missing the sound. It worth to notice that audio channel selection contains 6 entries with some strange characters in them when in reality there are only two audio channels. As I found, others maybe some built-in subtitles, but there is nothing to do for them among audio channels. In this situation playback of a HD video is smooth enough, but there is no sound.
Switching to S/W decoder during playback solves problems with sound, and audio channel list shows the correct number and names of really existing audio channels. But in this mode even a SD video is painfully lagging. Impossible to see... If i switch back to HW decoder than sound remains and audio channel selection is also OK if the software audio decoding is selected. But the video still lagging. Not so much as in case of S/W decoding, but all my HD videos are rendered useless by that. Disabling sound in audio channel selection improves much the video playback, but again, without sound.
I think that the PAD2411 is a quite powerful device at least it should cope with HD video playback. Unfortunately it has numerous compatibility issues with almost all other video players due to the absence of its' own display. (Playback must go directly to the HDMI output.) MX Player is my unbeatable favorite and I use it on all my other devices without any problem. Do you have any idea how could I optimize the playback? Maybe the codec or the app should be adapted?
Thansk in advance!
Bithajcsar
Click to expand...
Click to collapse
Regarding audio issue on H/W decoder with S/W audio, Kindly collect the log immediately after playing the video & Upload here.
Regarding S/W issue, Your processor (Cortex A9 Dual Core) is a very old processor & not a powerful one. So, it can't handle many videos smoothly.
Note:
Kindly create a separate threads for your issues.
General issues are not to be reported on Custom Codec thread

ktsamy said:
Regarding audio issue on H/W decoder with S/W audio, Kindly collect the log immediately after playing the video & Upload here.
Regarding S/W issue, Your processor (Cortex A9 Dual Core) is a very old processor & not a powerful one. So, it can't handle many videos smoothly.
Note:
Kindly create a separate threads for your issues.
General issues are not to be reported on Custom Codec thread
Click to expand...
Click to collapse
Thanks for your attention to my problem!
The log is attached.

bithajcsar said:
Thanks for your attention to my problem!
The log is attached.
Click to expand...
Click to collapse
Hi KTSamy,
It has been quite some time ago when I uploaded the log you requested. Were you able to review that? Did the log provide the necessary information? Should I do anything else to move things forward?
Regards,
Bithajcsar

bithajcsar said:
Hi KTSamy,
It has been quite some time ago when I uploaded the log you requested. Were you able to review that? Did the log provide the necessary information? Should I do anything else to move things forward?
Regards,
Bithajcsar
Click to expand...
Click to collapse
I was busy with my work. So, I was not much active in XDA from the last few weeks.
Actually, In network playback MX Player won't use software audio with H/W decoder to avoid authentication issue.
If you H/W+ is working on your device, you can use it as alternative.
If you still wish to use H/W decoder, if Switch to H/W+ & Revert Back to H/W decoder it will bring the audio back.
According to the information provided by the developer, MXPlayer major upgrade v1.8 will resolve network authentication issues.

[Q] MX Player Network Stream

Hello,
I hope someone knows a solution for the following.
I am using MX player on my NVIDIA Shield TV.
And I mainly use MX player to play video files that are stored on my network disk.
I am required to use the HW+ mode to get Dolby Atmos audio working.
This is all working fine, the only thing that is not working is fast forwarding and rewinding.
When I am using the same file on a USB stick it works fine, so it seems to be a issue when playing the files with the HW+ decoder over the network.
Does someone know a solution for this ?
I already installed the customer codecs btw.
Thanks in advance !

http://forum.xda-developers.com/showpost.php?p=51915844&postcount=1
Network playback buffering in general is a known issue, not specific to any of the playback methods. The developer aims to fix it in version 1.8 whenever that's ready.

Can you collect the logs immediately after reproducing the problem & upload here.?
Sent using XDA One

ktsamy said:
Can you collect the logs immediately after reproducing the problem & upload here.?
Sent using XDA One
Click to expand...
Click to collapse
Sorry for the late reply, I was very busy with some family matters.
I made one mistake in my first post, I was using the normal HW decoder.
The HW+ decoder does fast forward and rewind, but does not give me the dolby Atmos sound I described earlier.
I don't know if this changes the situation or answer ?
I will reproduce the issue and upload the logs when I'm back home from work.
Thanks for all the help !
PS. I already tried the alpha version (1.8.0) of MX Player, but the issue persisted.

triphoenix1991 said:
Sorry for the late reply, I was very busy with some family matters.
I made one mistake in my first post, I was using the normal HW decoder.
The HW+ decoder does fast forward and rewind, but does not give me the dolby Atmos sound I described earlier.
I don't know if this changes the situation or answer ?
I will reproduce the issue and upload the logs when I'm back home from work.
Thanks for all the help !
PS. I already tried the alpha version (1.8.0) of MX Player, but the issue persisted.
Click to expand...
Click to collapse
HW uses android's native mediaplayer api.
Seems that your system doesn't have native dolby decoders. But, your audio system supports dolby decoding. In HW decoder audio might be passed to audio system. But, in H/W+ it will use system decoders to decode. So, if your device doesn't support that codec, it will use ffmpeg to decode (i.e, SW audio). If you use cutom codec you will get stereo output. Else you won't get any audio.
Only solution is to get audio pass through feature. It's expected in further minor updates to 1.8. (i.e 1.8.x).
Sent from my SM-G900H using Tapatalk

ktsamy said:
HW uses android's native mediaplayer api.
Seems that your system doesn't have native dolby decoders. But, your audio system supports dolby decoding. In HW decoder audio might be passed to audio system. But, in H/W+ it will use system decoders to decode. So, if your device doesn't support that codec, it will use ffmpeg to decode (i.e, SW audio). If you use cutom codec you will get stereo output. Else you won't get any audio.
Only solution is to get audio pass through feature. It's expected in further minor updates to 1.8. (i.e 1.8.x).
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Thanks, that is a very good explanation !
I did not really understand the difference between the 3 different decoders, but now I do, so thank you very much for that !
I noticed when I use the native video player on my Shield TV it does play Dolby atmos, but it has the same issue with rewinding/fast forwarding.
So because HW on MX Player uses the native media player API the buffering is not working ?
I suppose I just have to wait till audio passthrough is available in 1.8.
Or buffering will be available in the native media player.

How configure HDMI passthrough on MX Player 1.9.1

Hi,
The release notes says that it Support HDMI passthrough of Audio HD codecs.
But I can not figure out how to configure it.
Thanks,

arindamchoudhury said:
Hi,
The release notes says that it Support HDMI passthrough of Audio HD codecs.
But I can not figure out how to configure it.
Thanks,
Click to expand...
Click to collapse
HDMI pass through is automatically used when the connected device can decode Audio HD codecs like ac3, TrueHD, DTS, etc.

Thirumalai.K said:
HDMI pass through is automatically used when the connected device can decode Audio HD codecs like ac3, TrueHD, DTS, etc.
Click to expand...
Click to collapse
Thanks. Does it also work in HW+ mode?

arindamchoudhury said:
Thanks. Does it also work in HW+ mode?
Click to expand...
Click to collapse
Yes. HDMI Passthrough will be used when the codec is not supported by the MX Player & The same is supported by the device connected through HDMI.
We will improve it further in future to have more controls on the user side.

Thirumalai.K said:
Yes. HDMI Passthrough will be used when the codec is not supported by the MX Player & The same is supported by the device connected through HDMI.
We will improve it further in future to have more controls on the user side.
Click to expand...
Click to collapse
Hi dev. I tried with many 4k with AC3 or DTS streaming.. but i can't get audio work..
I use MX player 1.9.8 pro on my sony 9005 android tv, connected to the ampli by HDMI/ARC cable.
In codec menu, i check any kind of hardware supported codec.. and deselect SW render (only HW+ for video/audio).. but can't hear anything from my speaker..
With other app (for local file streamiing), amplifier automatically detect the audio format and give me on it display the correct format (DTS or DD).
With MX player pro and local/iptv streaming, i can't get it work.
Any idea?
Thank'you!!!

Thirumalai.K said:
Yes. HDMI Passthrough will be used when the codec is not supported by the MX Player & The same is supported by the device connected through HDMI.
We will improve it further in future to have more controls on the user side.
Click to expand...
Click to collapse
Hi
I must say that in 1.9.8 with HW+ there is no 5.1 sound passthrough to my Apmplituner No DD and no DTS.
In HW there is 5.1 passthrough to my Ampli but only DTS 5.1. Amplituner sees Dolby Digital but plays only in 2.0 - I don't know why but there is a problem with DD.
Best regards
I'm using android TV on Philips POS 9002

lukcinek said:
Hi
I must say that in 1.9.8 with HW+ there is no 5.1 sound passthrough to my Apmplituner No DD and no DTS.
In HW there is 5.1 passthrough to my Ampli but only DTS 5.1. Amplituner sees Dolby Digital but plays only in 2.0 - I don't know why but there is a problem with DD.
Best regards
I'm using android TV on Philips POS 9002
Click to expand...
Click to collapse
I'm having the same problem. Has anyone found a solution?

kludi9999 said:
I'm having the same problem. Has anyone found a solution?
Click to expand...
Click to collapse
Unfortunately, no. The only way is attempting to force pass through even if the hardware doesn't report the decoding capability. We will highlight this with our development and will get it prioritized for you.

MXPlayer said:
Unfortunately, no. The only way is attempting to force pass through even if the hardware doesn't report the decoding capability. We will highlight this with our development and will get it prioritized for you.
Click to expand...
Click to collapse
Oh wow, thanks for response! I really appriciate for "prioritizing" this! I looking forward for update then .

Hi
How the work is going? When should except Update with Passthrough on MX Player?

Hdmi passthrough
Hi everybody,
I tried to play movies using default video player of the Android tv and it supports 5.1 Dolby digital passthrough via HDMI ARC. But passthrough using 3rd party video players like MX player, Kodi doesnt seems to decode the 5.1 audio where as PCM works just fine.
My TV: TCL 55 P8
AUDIO System: SONY HT IV300

Hi all,
I have also problem with audio passthrough over HDMI, I try to run Dolby Atmos on my Nvidia Shield, problem what I faced now is when I have video with Dolby Atmos it need HW+ to work but passthrough work only on HW decoder,
Also I cannot select subtitles from mkv video with HW decoder,
MX Player v1.25.8 (AndroidTV)
Device: Nvidia Shield
Audio: Yamaha RX-A2080

On going issue
This has been an on going issue with MX for years, I reported this over 3 years ago and still no solution. Stock reply is they're looking at it!
A simple forced pass through like VLC would do the job for most users with an amp but it's yet to come.
Even the pro version won't allow forced pass through.

Is this issue solved? What im looking for is play dolby digital movie in my android smart tv and get 5.1 sound from my sony e6100 home theater via HDMI ARC. It seems MX cant handle this.

Necro join. MX sends everything as dd2.0 regardless of any settings.

As mentioned above this has been a issue for years. When you mention it on other forums the common response is "Install the codecs" which doesnt work in this situation. A year or so ago I sent mxplayer support a email and got the arrogant response of "Mxplayer app is the ONLY app that properly detects if hdmi-passthrough should be enabled, otherwise very very bad things can happen." Well guess Im damn lucky my receiver hasnt burst into flames when pretty much any other player in existence uses it. Either the developer doesnt have the skill to correct this, or doesnt care. In my search I did find a similiar app that I hadnt heard of that works very well. Vimu Player.

HW+ how Passthrough sound?

I test HW can Passthrough sound , but HW+ can't Passthrough sound...

+1

ken.hsiao said:
I test HW can Passthrough sound , but HW+ can't Passthrough sound...
Click to expand...
Click to collapse
which codec?
If you have a custom codec which supports the codec, it won't be passed through.
can you collect a bug report immediately after playing the video that has issues?
Anyhow, in the next version, we will add an option to prefer audio passthrough over internal decoders.

viedo code is x265
play video use HW no video, audio ok
HW+ video OK, audio not work!

I have the same question (problem). I'm using MX player PRO on my TV POS 9002.
When I use HW Decoder there is DD and DTS audio but 4k HEVC 10 bit HDR 23.976 DTS and DD files are stuttering.
When I use HW + Decoder 4k HEVC 10 bit 23.976 DTS and DD files are smooth but there is no 5.1 audio in my Amplituner (it doesn't see DD and DTS - only Stereo).
MX Player team... Please do something with this. No other program (KODI, SPMC, VLC, ARCHOS) can play this files smoothly. Only MX Player but only in HW + without 5.1 sound
Best regards

Today was a new MX Player update with passthrough option.
I was very happy at the beginning becouse DD started to work but... sound and video stutters every couple of seconds in almost every movie I have (but not in everyone. Some plays good I have passthrough option checked.
There is no DTS passthrough in HW+. Only in HW.
It was so close...
When I uncheck passthrough there is no 5.1 DD sound from Ampli I don't know what to do
Thank You for this but I think it needs a little more testing.
Best regards for all The Team

update MXPLAYER ，The problem is the same
play video use HW no video, audio ok
HW+ video OK, audio not work!

lukcinek said:
Today was a new MX Player update with passthrough option.
I was very happy at the beginning because DD started to work but... sound and video stutters every couple of seconds in almost every movie I have (but not in everyone. Some plays good I have passthrough option checked.
There is no DTS passthrough in HW+. Only in HW.
It was so close...
When I uncheck passthrough there is no 5.1 DD sound from Ampli I don't know what to do
Thank You for this but I think it needs a little more testing.
Best regards for all The Team
Click to expand...
Click to collapse
MX Player checks the capability of HDMI receiver. When you select this option, If the receiver reports that they support DTS or DD, it will automatically use pass-through mode even if there is internal decoder. maybe your amplifier doesn't report the capability of the DTS decoding.
In HW decoder, there is no control on our side. It will automatically pass the audio to HDMI if it's unsupported.
---------- Post added at 11:32 AM ---------- Previous post was at 11:31 AM ----------
ken.hsiao said:
update MXPLAYER ，The problem is the same
play video use HW no video, audio ok
HW+ video OK, audio not work!
Click to expand...
Click to collapse
can you collect a bug report from help menu immediately after reproducing the issue and share here?
it will help us to understand the actual issue.

but use HW audio ok

Thirumalai.K said:
MX Player checks the capability of HDMI receiver. When you select this option, If the receiver reports that they support DTS or DD, it will automatically use pass-through mode even if there is internal decoder. maybe your amplifier doesn't report the capability of the DTS decoding.
In HW decoder, there is no control on our side. It will automatically pass the audio to HDMI if it's unsupported.
---------- Post added at 11:32 AM ---------- Previous post was at 11:31 AM ----------
can you collect a bug report from help menu immediately after reproducing the issue and share here?
it will help us to understand the actual issue.
Click to expand...
Click to collapse
Hi
Thx for answer
When I play some DD movies sometimes there is audio passthrought...sometimes there isn't. I must try couple Times.
When I play in passthrough there is 80% chances that sound and video will be stuttering but...
I have a solution...I play in passthrough mode and when video and audio stutters i change sound to SW mode and for some time I uncheck SW mode. When this doesn't help I try to rewind movie to the beginning couple of Times. It usually starts to workafter couple of times.
This is my way to Play 4K HEVC 10 BIT HDR movies in DD 5.1 on my Philips POS 9002 and Pioneer VSX - 422 Amplituner.
DTS doesn't work in passthrough mode at all
It works in HW mode but video is stuttering. Video is stuttering in every Android TV player: VLC, ARCHOS, KODI, SPMC and integrated Video Player.
Thank You MX Player Devs for a great program thanks to which i can watch movies on my TV.
Best regards

wrong

Any chance getting HW+ to support passthrough audio?

Bump, so many years later and this highly popular video player stays so severely flawed to the bones for people with a proper surround sound system with DTS/Dolby support... Kodi has no issues with it all but somehow MX Player can't seem to solve their issues

2021 update
still no 5.1 sound in mx player in passthrough mode
all the options, codecs and upadates are set, but still "stereo" on reciver display
no DD, no DTS, no 5.1 and no DD Plus either

eugene3 said:
2021 update
still no 5.1 sound in mx player in passthrough mode
all the options, codecs and upadates are set, but still "stereo" on reciver display
no DD, no DTS, no 5.1 and no DD Plus either
Click to expand...
Click to collapse
Yep and I just posted this issue not realizing that this was posted. HW+ is broken with Passthrough and they don’t even mention that it is an issue that they are working on. What a joke.

Scott1174 said:
Yep and I just posted this issue not realizing that this was posted. HW+ is broken with Passthrough and they don’t even mention that it is an issue that they are working on. What a joke.
Click to expand...
Click to collapse
got the mx support answer:
"We regret to inform you that MX Player currently doesn't support audio-passthrough over SPDIF. However, you will be pleased to know that it's a part of our roadmap and will be supported in the future if found viable. Meanwhile, your patience is appreciated"

Force Audio Passthrough Mode - feature request

Dear MX Player Team,
for the majority your Android TV user base (I saw a lot of posts about it) including me, the currently integrated audio passthrough function doesn't work properly on my android tv devices (Nvidia shield, FireTV 4k).
I can only get passthrough working in regular HW Decoder, but I lose the function to seek through my videos.
In HW+ decoder I only get PCM Audio through my soundbar (supports all formats).
Passthrough also works in all other Apps.
It would be perfect to have a "force audio passthrough" function for HW+ Decoder!
Is it possible to have this implemented?
Thank you!
Best regards

I second this request, I've a Nvidia shield TV, 7.2 amp and a good TV and for surround out of MX player pro in HW+ or SW means I only get stereo! I get passthrough on HW but not skip functions and a film will always restart rather than resume! I reported this bug 3 years ago and I can't believe you guys still haven't fixed it! VLC has it nailed with a simple forced pass through.
Please will you enable this function.
I have paid for Pro only to find it still is the same.

DarrenCotton said:
I can't believe you guys still haven't fixed it! VLC has it nailed with a simple forced pass through.
Please will you enable this function.
I have paid for Pro only to find it still is the same.
Click to expand...
Click to collapse
I totally agree with you. Please MX and Entertainment team implement a forced pass-through for HW+ !!

Missing pass-through
mucke5 said:
I totally agree with you. Please MX and Entertainment team implement a forced pass-through for HW+ !!
Click to expand...
Click to collapse
Had to switch back to VLC for movie time which is a shame as the picture quality and smoothness is just better with MX on the shield, but not being about to listen to a HD surround audio with MX current implementation is makes using it pointless.
I understand that it suppose to detect if your audio device is able to support the audio format, but it just doesn't work - both the Netflix and Amazon Prime Video pick up the amp supports DD 5.1 plus and switches over automatically but the MX player refused point blank to output anything other than stereo in HW+ or SW.
Using HW gets you the surround sound but on the shield, the skip functions don't work and a film with always restart at the beginning rather then resuming - plus it's unstable and has a habit of freezing for a few seconds and then picking up making watching anything impossible.
I know they're trying to be clever and make it idiot proof - but please give us more advanced user the option to bypass the auto-detect function and allow us to enable an audio pass-through.

Thank you guys for advancing my few month old thread! like you said vlc works fine with passthrough but it just feels different. I want to use MX Player and I hope that someday this will work for us

Gaba90 said:
Thank you guys for advancing my few month old thread! like you said vlc works fine with passthrough but it just feels different. I want to use MX Player and I hope that someday this will work for us
Click to expand...
Click to collapse
Email your problem at [email protected] They reply their quickly.

dhruvdave said:
Email your problem at [email protected] They reply their quickly.
Click to expand...
Click to collapse
13.June 2020 this standard answer:
We apologise for the delayed response and thank you for your valuable suggestions.
We will pass this one as feedback to our product management team on your behalf. Based on the user feedback and feasibility, our product team will take a call and implement it in the future. As it's a product decision, it may take a while to review your request. Meanwhile, your patience is highly appreciated.
Regards,
MX Player Support
Click to expand...
Click to collapse
After that the question about the progress to have a “force audio pass-through” function for HW+ Decoder — no more answer...

dhruvdave said:
Email your problem at [email protected] They reply their quickly.
Click to expand...
Click to collapse
I have followed your advice but no answer yet..

Will do the same
dhruvdave said:
Email your problem at [email protected] They reply their quickly.
Click to expand...
Click to collapse
Sorry, just picked this up - will drop them a line again, but considering I reported the issue years back and it's still on going; therefore I won't be holding my breathe!