Problem with the phone and dont know what to do - Google Pixel Questions & Answers

hi guys. my brother has a pixel (sailfish) phone that is screwing up and is pretty much unusable.
the phone constantly reboots and the phone crashes when it receives and sends phone calls.
and the touchscreen becomes unresponsive. i have to boot into fastboot (volume down and power) to reboot it.
it was purchased through Verizon wireless 1/6/2017
apparently it is out of warranty by 3 months.
anyone have any guidance?
thanks bros

Factory reset.

Related

[Q] What to do when the hard reset doesn't work on LGP505?

Hey everyone. I'm having a little problem with my LGP505 and would like to share it with you all. Hopefully one of you can help me.
The phone was working normally two days ago. The battery was over so I connected it to the recharger like I've been doing since August 26th, 2011! But suddenly the LG screen started to flash and that's it. Nothing else happens! And it just "works" if it's connected to the recharger. I've tried the hard reset (as indicated by the Dave from LG!) but it just shows:
"Fastboot mode started
--reset--
-portchanged--
--suspend--".
And then the LG screen starts to flash again! I don't know what to do anymore.

Droid Maxx Black Screen Of Death

Background, I have a Droid Maxx that I purchased/leased from Verizon, that arrived with 6-7.2. I downgraded to 6-7 and rooted. From the time of purchase the phone would reboot a few times a week. After rooting it began to reboot usually daily or many times a day. A week ago on Saturday it rebooted and began to loop from splash screen and back off. After many restarts it went into the factory recovery and no options would work and the screen forever went black. It has been charged for days, no button combinations work, except when plugged into the computer while holding the down vol it will load the hsusb drivers will sometimes load, and occasionally when connected to the computer or wall charger the green led will light. So I took the phone into verzion and they see the same results and attempted to charge it with both a cable and wireless, same results. So they shipped a new unit to me and before shipping this old one back to them I have a few questions for ones of you that may know the answer:
Anything I can do to restore it to stock? I assume no from my research
Will they discover its rooted?
If so what will be the resulting action?
Thanks for taking the time to read this.
Hi..
It's just a guess, but I don't think they waste any time trying to figure out what happened, specially since they already gave you a new unit. I would say, Don't bother
Enviado desde mi XT1080 mediante Tapatalk
ZMaissi said:
Hi..
It's just a guess, but I don't think they waste any time trying to figure out what happened, specially since they already gave you a new unit. I would say, Don't bother
Enviado desde mi XT1080 mediante Tapatalk
Click to expand...
Click to collapse
Thanks, that is sort of what I was thinking. I suspect the boot partition is corrupt. But, wasn't sure being a new customer with Verizon.
Hey can you link me something about how you downgraded your droid ultra from SU6-7.2 to SU6-7
LOL, just flash SU6-7 (CFC-obakem_verizon-user-4.4.4-SU6-7-release-keys.xml) with RSD-Lite. That's the easiest way.
rfunderburk39 said:
Background, I have a Droid Maxx that I purchased/leased from Verizon, that arrived with 6-7.2. I downgraded to 6-7 and rooted. From the time of purchase the phone would reboot a few times a week. After rooting it began to reboot usually daily or many times a day. A week ago on Saturday it rebooted and began to loop from splash screen and back off. After many restarts it went into the factory recovery and no options would work and the screen forever went black. It has been charged for days, no button combinations work, except when plugged into the computer while holding the down vol it will load the hsusb drivers will sometimes load, and occasionally when connected to the computer or wall charger the green led will light. So I took the phone into verzion and they see the same results and attempted to charge it with both a cable and wireless, same results. So they shipped a new unit to me and before shipping this old one back to them I have a few questions for ones of you that may know the answer:
Anything I can do to restore it to stock? I assume no from my research
Will they discover its rooted?
If so what will be the resulting action?
Thanks for taking the time to read this.
Click to expand...
Click to collapse
Possible input hopefully it helps with your issue. Something similar has happened to me, but it was not software related. I am BootLoader Unlocked, but the only mod is for tether.
My phone would continuously reboot, but all I ever see is a black screen. sometimes when it stops rebooting the phone was actually powered on and responds to my voice commands, rings from calls, and notifications sounds work, but black screen.
My issue was actually due to the screen/LCD connection getting a little loose . Tech took phone apart disconnected and reconnected my screen, and problem solved. No more boot loops nor black screen.
It happened to me again a few months later, but I had dropped the phone a couple of times, which probably caused the loose screen connection a second time. After getting fixed again, I have had no issues, but then again, my Maxx also hasn't had any bad falls.
Mangu said:
Possible input hopefully it helps with your issue. Something similar has happened to me, but it was not software related. I am BootLoader Unlocked, but the only mod is for tether.
My phone would continuously reboot, but all I ever see is a black screen. sometimes when it stops rebooting the phone was actually powered on and responds to my voice commands, rings from calls, and notifications sounds work, but black screen.
My issue was actually due to the screen/LCD connection getting a little loose . Tech took phone apart disconnected and reconnected my screen, and problem solved. No more boot loops nor black screen.
It happened to me again a few months later, but I had dropped the phone a couple of times, which probably caused the loose screen connection a second time. After getting fixed again, I have had no issues, but then again, my Maxx also hasn't had any bad falls.
Click to expand...
Click to collapse
In the case of my phone, you could hold the power button in for a long period of time and then release and still nothing, not a flicker. I did not try voice commands, not a bad idea, but I did not want to open the phone due to the fact it was being replaced (further risking a decline on replacement).
On a similar note, the new unit seems to reboot at least once daily.

NEXUS 5 completely dead

Hi there, my google nexus 5 has completely dead. Yesterday i was using my phone and it shutdown itself. Now i'm not able to charge or turn on the phone. No bootloop, no logo, no sound, nothing... If i connect the phone to pc windows is not able to recognize the hardware, no windows sound, no bootloop on the phone, no life signal. There is any way to fix the problem? Thanks
Try opening the phone, disconnect the battery for a few minutes, reconnect battery, connect to a charger and look for a flashing red led. Don't try to turn on the phone during this process.
I opened the phone, when i connect a charger i can hear something like an imperceptible click noise... and the logic board become hot:crying:
I had this issue recently. The phone was not turning on like you mentioned.
I was able to enter recovery mode (hold power + volume down for few seconds)
Once in recovery I wiped cache. Now the phone turns on.
I still get sudden restarts with heavy use. But at least the phone turns on now.
I took the phone to a phone repair kiosk. He told me he had 3 customers complaining of similar issues with their Nexus 5 and that he was unable to fix it.
I'm with Rogers, latest firmware, stock, locked bootloader.
erryday said:
I had this issue recently. The phone was not turning on like you mentioned.
I was able to enter recovery mode (hold power + volume down for few seconds)
Once in recovery I wiped cache. Now the phone turns on.
I still get sudden restarts with heavy use. But at least the phone turns on now.
I took the phone to a phone repair kiosk. He told me he had 3 customers complaining of similar issues with their Nexus 5 and that he was unable to fix it.
I'm with Rogers, latest firmware, stock, locked bootloader.
Click to expand...
Click to collapse
one day we will discover google has been killing older phones with updates once pixel was released, lel. jkjk
I just talked to LG Customer service. He told me the whole logic board needs to be replaced. Which would set me back $150+tax and downgrade my storage to 16Gb. No thanks.
I was hoping for a workaround, like installing a custom kernel with specific settings.
I have already tried factory reset, switching to LineageOS, removing sim card. Nothing helped.
Underclocking with Elemental X Kernel seems to be the best workaround so far.

Exynos S8+ flashed TWRP now wont boot

Hi, decided today to bite the bullet and finally root my S8+, however wish I didnt!
Flashed it with the correct version of ODIN an the correct version of TWRP, process went through ok and the phone re booted, however it stuck on the samsung splash screen.
It was stuck for about an hour so I powered it down (think it was the volume down and power button for 7 seconds). this turned the phone off but now it wont turn back on again. I have tried recovery mode etc but nothing. Connecting the charger doesnt light up the led either.
Phone is not recognised if connected to a pc either (including ADB)
Is this a total brick ?
Cheers
Ok spoke with samsung, they will replace the mainboard under warranty
I don't think it was a total brick, sometimes takes a few minutes of holding the 3 key to get to a reboot into download mode when TWRP is mux'ed. There are a few other key combos that can sometimes work as well. It is kinda scary, however, my experience with these phones is that they are pretty durable. Seems to take a lot to really brick'em.
If you installed TWRP correctly, you need to have your phone completely off. Then press and hold the Up, Bixby, and Power button. As soon as you see the Samsung S8+ logo, release the power button. This'll boot you into recovery.
Thanks guys but the phone was totally bricked. No key combi action would work phone wouldn't turn on or charge. Took it to a samsung service centre yesterday and they replaced the mainboard under warranty for me. Interestingly as I was handing over my phone they went through the terms and conditions and said that software modification would mean that the phone would not be covered.(I didn't say anything about what I had attempted).
I am on the Samsung beta program for Oreo, so I wonder if the bootloader was the issue
Just so you know, if they do get it operational and find you have altered the software/kernel/recovery then you can expect a call to let you know how much it will cost to fix...
Just an FYI...

Poco X3 NFC - Can't access bootloader, fastboot or system (bootloop)

Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.

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