Mate 9 not supercharging anymore - Huawei Mate 9 Questions & Answers

Hey,
I have a mate 9 with the original charger. Since nowadays is supercharged very fast, but recently i got the emui 8.0.0.366 update and (i'm not sure that update is connected to the issue) the phone is not supercharging.
I don't find any option in the settings where i could turn it on/off. The charger is the same original in good condition.
What could be the problem?

do you have china, us or europe version? I'm on 8.0.0.342 and is charging superfast as usual with huawei charger and with others takes 4-6 hrs for a full charge.

ilbambino said:
do you have china, us or europe version? I'm on 8.0.0.342 and is charging superfast as usual with huawei charger and with others takes 4-6 hrs for a full charge.
Click to expand...
Click to collapse
It's Europe version. Yeah before the update it was superfast for me, was enough to plug in just for a little time and was ready to go. And now it's need a full night to charge up enough
I can't find any answer why and how could i turn on again the supercharger.

Is it possible that the cable or charger is damaged in some way?
Another thing that comes to mind is the age of the battery - the phone with the updates might have decided that it's not safe to supercharge any longer because the battery has too many charge cycles on it.

terrty said:
Hey,
I have a mate 9 with the original charger. Since nowadays is supercharged very fast, but recently i got the emui 8.0.0.366 update and (i'm not sure that update is connected to the issue) the phone is not supercharging.
I don't find any option in the settings where i could turn it on/off. The charger is the same original in good condition.
What could be the problem?
Click to expand...
Click to collapse
I noticed this too with my phone I let it cool down and restarted it and used different chargers to charge. Let your battery drain to like 40 percent and let it charge on the stock charger and hope it supercharge again.

vang2k said:
I noticed this too with my phone I let it cool down and restarted it and used different chargers to charge. Let your battery drain to like 40 percent and let it charge on the stock charger and hope it supercharge again.
Click to expand...
Click to collapse
Now i let my battery drain to 0%, turned off and plugged in my stock charger, but still not superchargeing I don't have near any other stock charger to try. I just suspect that this problem is software related, not hardware as i bought the phone + charger around 5-6 months ago and it is in a very good condition, not any sign of hardware problem. The battery drains very slow and the phone is operating good and not damaged anything.

Did you change the cable? It has to be the original with a purple USB tip or equivalent OEM...

I too say that it sounds like a bad cable. If it's damaged or the phone thinks it cannot support Supercharge, then it won't charge with that protocol. This is why almost any other cable connected to the factory charger won't let your phone Supercharge. I have found and bought a nice nylon braided cable from on Amazon that DOES support Supercharge and has purple inserts on the connectors to indicate it is Supercharge capable to 5A power. I use this cable with my Huawei Supercharge 12v car adaptor.
Also in the update, the Supercharge icon is now a single large bolt rather than a pair of larger bolts like before the update.
Sent from my Huawei Mate 9 using Tapatalk

I have 2, 1 is chinese version, 1 is international version. So that I have 2 superchargers. The first, it has 2 scars charge icon (2 icons), the second, it has 1 icon with 2 scars. When I change charger, the second have 3 charge mode: 1 scar, 2 scar with 2 icon (quick charge), 2 scar with 1 icon (super charge). When charging, the first is a integer number (ex: 50%), the second is adecimal number (ex: 50,5%).
Some time, It is note charge with super mode but 1 scar mode (nomal charge) althouth I change charger or cable.
So, it is upto ROMs, Charger, Cable, Electric and Humidity and other thing else.

Related

Slow charging

Sometimes (no pattern) the note charges very very slowly: in 4 hours this morning, for example, has increased of only 15%.
You can tell cos the charger is not hot.
Is it a charger/cable/connector problem?
Do you see a little red "X" over the battery when this happens? i believe unless you use one of the Samsung chargers it won't charge at full speed but will still trickle charge slowly. I've also found that even with the Samsung charger when I used a really long USB cord I wasn't getting full speed charging, so a long or bad cord can be an issue.
tmagritte said:
Do you see a little red "X" over the battery when this happens? i believe unless you use one of the Samsung chargers it won't charge at full speed but will still trickle charge slowly. I've also found that even with the Samsung charger when I used a really long USB cord I wasn't getting full speed charging, so a long or bad cord can be an issue.
Click to expand...
Click to collapse
No red X, original cable and charger... To solve I have to unplug e replug couple of times
Same here
When I connect the Note 10.1 to my Computer or last time I tried to connect to car charger it gives a red cross. Why does this keep happening ??
My note 10.1 just started charging slowly noticeably.
I used an app called Galaxy Charging Current, and sure enough, the status shows that it is charging at 1amp, instead of the nominal 2amps.
This is on the original charger and cable.
I recommend everyone to check out the app called Galaxy Charging Current.
zylyz said:
When I connect the Note 10.1 to my Computer or last time I tried to connect to car charger it gives a red cross. Why does this keep happening ??
Click to expand...
Click to collapse
The red X is difefrent: you cannot charge the note 10.1 with a usb cable or in car with a 1 Amp adaptor, it needs 2
Opinion
My GT-N8000 from original ICS 4.0.4 until now using XXCMI2 DBT Deodexed sometimes too long for charging ( charge always at power off mode ). sometimes 5-6 hours and it still not full 100%. It'll be full 100% if unplug and replug again and wait at least 1 or 2 hours. after long time experiment, My conclusion when charge at power off from 35% or below, It will be 5-6 hours charge and not full but charge at 60% power off mode charge it will be full 100% charged just 2-3 hours. that's very strange. at power on never got this problem, always 100% full.
All accessories, charger and cable data were original.
Any Opinion???
Thanks
pikwan80 said:
My GT-N8000 from original ICS 4.0.4 until now using XXCMI2 DBT Deodexed sometimes too long for charging ( charge always at power off mode ). sometimes 5-6 hours and it still not full 100%. It'll be full 100% if unplug and replug again and wait at least 1 or 2 hours. after long time experiment, My conclusion when charge at power off from 35% or below, It will be 5-6 hours charge and not full but charge at 60% power off mode charge it will be full 100% charged just 2-3 hours. that's very strange. at power on never got this problem, always 100% full.
All accessories, charger and cable data were original.
Any Opinion???
Thanks
Click to expand...
Click to collapse
could be the ROM you are using. Did this happen when you were stock? I know on my HTC one there were a few roms that I would have to plug the USB in three of four times just to get it to work correctly. Then I changed roms and BOOM works perfect again.
@Tiltmfc
For Me that happen on stock ROM too, coz when I purchase this N8000 at special price on 1st day launch in Indonesia, I must wait until root feature available at least 2-3 month and I always charge at OFF condition and almost rare at ON mode. at official ICS at OFF always like this, real real long to be fully charged when start charge at 30% and Don't know when reach 100% if I don't unplug the charger cable at least once.
pikwan80 said:
For Me that happen on stock ROM too, coz when I purchase this N8000 at special price on 1st day launch in Indonesia, I must wait until root feature available at least 2-3 month and I always charge at OFF condition and almost rare at ON mode. at official ICS at OFF always like this, real real long to be fully charged when start charge at 30% and Don't know when reach 100% if I don't unplug the charger cable at least once.
Click to expand...
Click to collapse
I had the same problem previously. Solved by getting a new charger (whole set including the cable)! One hour charging = >15% increase
Cool
Wow Cool, maybe charger problem. For Now I've never charge my N8000 below 60% at OFF Mode. always taking 3 hours charging time to 100%.
Thanks for sharing.
Yep I'd agree that it sounds like your charger or wire is on its way out. I had a similar issue with my S3, changed charger - problem fixed
Samsung 10.1 Note N8000 charging slow
I have one from early 2013. The issue is that during the charging process, sediments get deposited both on the plug and the socket. This over a period of time reduces the contact between male and female parts contributing to slow charging.
In a post, some one mentioned that his friends charger worked on his tablet and his charger did the job for his friend. Some one was able to fix the issue with a new charger. The fact is, any change that reduces the sedimentary issue thus enhancing contact will work better.
I took an obsolete tooth brush cleaned the plug and then held the phone's socket down while cleaning that as well. Vila, my charging speed has improved.
Samsung had a proprietary cable for 2013 and later they replaced it with micro USB in 2014. The sediment issue is not as pronounced as in other mobiles which use different cable type. In N8000, the current in DC o/p is also high at 2A which may be causing this problem.

over 25 hours to charge note 10.1 ?

Hi I just bought a used galaxy note 10.1
it did not come with a usb wall charger
after 7 hours of charging
a search said its my usb charger
I was wounding if it is normal for this to take over 24 hours from 0% battery on a charger like this
that only gives 0.5 A
or am I doing damage to my battery by leaving on charge for longer than 24 hours
its like a incredibly slow trickle charge
right now its almost full it claims but im not sure if it will ever be full at this rate
I thought maybe 24 hours but now its 1 hour past 24
I was trying to (calibrate the battery )
so I let it die to 0%
I turned the device on half way though charging
noticed it had an x though the batter so I freaked out and tryed plugging and unplugging it like 10 times
I was wounding how bad that might be for the memory of my battery to do something like that
because I unplugged it before it got to 100% when i was attempting to calibrate it
Im not sure how sensitive these batteries are
but your input would be much appreciated
You could use an off brand iPad charger with your USB cable to help it charge faster your typical phone charger will only give off 0.5 ma, so look for one for a tablet
Sent from my SM-P905 using Tapatalk
only one thing to your problem with charging, replace the new one usb cable and your problem will be solving
rohmanch said:
only one thing to your problem with charging, replace the new one usb cable and your problem will be solving
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I know that but I was wondering if leaving it plugged in will it be bad for my battery at all
to leave it plugged in now approaching 28 hours
the charging logo on the screen appears to have approximately 75% charge so far
I want it to get to 100%
should I unplug it if its not charged in 6-8 more hours
im mainly wondering if it is even possible to fully charge to 100%
on a old ipod usb charger or not
kush king710 said:
Hi I just bought a used galaxy note 10.1
it did not come with a usb wall charger
after 7 hours of charging
a search said its my usb charger
I was wounding if it is normal for this to take over 24 hours from 0% battery on a charger like this
that only gives 0.5 A
or am I doing damage to my battery by leaving on charge for longer than 24 hours
its like a incredibly slow trickle charge
right now its almost full it claims but im not sure if it will ever be full at this rate
I thought maybe 24 hours but now its 1 hour past 24
I was trying to (calibrate the battery )
so I let it die to 0%
I turned the device on half way though charging
noticed it had an x though the batter so I freaked out and tryed plugging and unplugging it like 10 times
I was wounding how bad that might be for the memory of my battery to do something like that
because I unplugged it before it got to 100% when i was attempting to calibrate it
Im not sure how sensitive these batteries are
but your input would be much appreciated
Click to expand...
Click to collapse
You are not harming your device. The only negative is that it will take longer to charge. The red is normal when not using either the correct type charging block or usb cable, it is not harming your tablet.
I would just do what some of the other posters have suggested, getting a new charger made for a tablet, just because waiting that long for it to charge is not practical.
kush king710 said:
I know that but I was wondering if leaving it plugged in will it be bad for my battery at all
to leave it plugged in now approaching 28 hours
the charging logo on the screen appears to have approximately 75% charge so far
I want it to get to 100%
should I unplug it if its not charged in 6-8 more hours
im mainly wondering if it is even possible to fully charge to 100%
on a old ipod usb charger or not
Click to expand...
Click to collapse
SGN 10.1 GT-N80XX series need a specifically designed charger for them.
One thing for sure, it need to provide 2.1 A, 5 V & most phone charger only supply around 0.5 - 1 A.
Most 3rd party charger also only supply around 0.5 - 1 A.
The other is the data pin(s) & it quite different with Apple's charger.
I've tried several 3rd party chargers & Apple chargers (iPod,iPhone & iPad) & most of it unable to charge my N8000.
You need to buy an original charger for your device.
Or you can try buying 3rd Party N80XX charger on eBay from a reputable seller.
That being said, you also need an original cable to be used with the original charger.
Most 3rd party cable can only supply 0.5 A & some 3rd party charger can only be used using specific 3rd party cable.
A long 3rd party cable (10 ft / 3 m) usually can only supply around 1 A.
For example :
I have a Powerbank that uses its own cable to charge at 2.1A rate, but I can't use my own original cable with it
But my original cable is fine & I uses it to charge using my original wall charger.
It takes around 4-5 hours from 4% to 100% (with WiFi ON & all sync on)
0.5 A can't charge your device while in Power ON condition.
To charge at 0.5 A rate you have to turn OFF your device & it will take a long time to get 100%
(N80XX series have a 7000mAh battery so you can calculate how long).
NOTE:
The battery with red cross icon means that the charger/cable isn't designed for N80XX (usually the data pin settings is mismatching the original design), but it will still charge your device at a very low amperage (lower than 0.5A) to prevent damage for using inappropriate charger.
rtan73 said:
You are not harming your device. The only negative is that it will take longer to charge. The red is normal when not using either the correct type charging block or usb cable, it is not harming your tablet.
I would just do what some of the other posters have suggested, getting a new charger made for a tablet, just because waiting that long for it to charge is not practical.
Click to expand...
Click to collapse
yes I will as soon as I can
thank you
I am still a little worried that It will never make it to 100% with the only one I have available for now
does not really sound like anyone has had the patience to let it go to full with this slow trickle
Amazon has the chargers and cables.
Sent from my GT-N8013 using Tapatalk

Huawei Fast Charger is slow as heck

I have imported my Huawei and I absolutely love the phone. Since it is an import it came with a UK Type fast charger. I simply used a wall adapter and powered it over the US current. Well, that fast charger isn't working what so ever - after 2 hours I only go to about 35 percent from 0. I have used my Note 7 charger to charge it, and there the charging times are much faster. Any ideas on what, if anything, I am doing wrong and maybe where I can buy a working Huawei charger. I can't return the charger since I bought the phone over Amazon and it strictly came with no warranty. It is not the end of the world if I can't use the included charger I just want to see how fast this phone truly charges.
Either this post is a joke or someone sold you a non supercharge Huawei charger. Also are you using both the charger and charging cable that came with the phone in the box. It's white with purple in the USB A area
Here from 10 to 80% in 45 minutes
Same here. I find the first 80% to be lightning quick and then it slows to a "normal" charging speed for the last 20%.
Must be something wrong with your charger or cable.
Sent from my MHA-L29 using Tapatalk
Using the european adapter, not the UK one, but charging is lightning fast for me as well.
hi
the orginal adapter and cable
i charge from 0% to 90% in about 55 minutes, the last 10 % are slower maybe 30 minutes to full
greetz benji
Mine took almost 2 hours from 48% to 100%. I'm using Original Huawei charger.......
Install ampere and see what the milliamp charge rate shows as. When the battery is almost dead it should charge at just under 5 amps and will slowly decrease as the battery level increases.
Mine typically goes from 0 to 65% in half an hour, then 90% around half an hour on top of this. The final 10% takes almost another hour.
Sent from my MHA-L29 using Tapatalk
sinkoo1979 said:
Mine took almost 2 hours from 48% to 100%. I'm using Original Huawei charger.......
Click to expand...
Click to collapse
Well there is obviously something wrong with your charger, cable or phone. I would guess the first two.
Mine turbocharges in a few minutes. I've been using fir about a year now.
Could be that an "European" charger intended for 220 volts does not provide rapid charge when plugged into a 110 volts wall plug. I have for example an electric toothbrush I bought here in Europe and it refuses to charge on a 110 volt system when using an adapter. Maybe see if you can buy an OEM charger intended for the US?
There are 2 different chargers that are official, there's the supercharge one that comes bundled with the phone which I guess everyone is using and is getting great charging speeds... (Gotta use both the charger and the cable)
And then there's the fast charger which is pretty slow compared to the bundled charger.
The next time you wanna travel abroad make sure you buy a supercharger for that regions type of socket.
Sent from my MHA-L29 using Tapatalk
If you buy a replacement make sure it actually says SuperCharge on it.
Sent from my MHA-L29 using Tapatalk

malfunction of the battery

Hello everyone! this morning something really unexpected happened to me. my Honor 8, which I usually leave on at night, woke up with me about 20% of residual charge. after a few minutes of use, the latter has passed (20 ---> 2) in an instantaneous way, forcing me to turn off the phone. then I connected the charger but charging still started by 20%. Unsatisfied, I turned on the phone again and again I went from 19 to> 1% instantly. now I'm charging with the charger but I have no idea what might have happened. I think the life of the battery is good, since alternatives are generally fast charging with slow charge from the USB port of the PC. what could have happened?
Do you use the stock charger that comes in the box? Other chargers don't work well with Honor 8
Days Tech said:
Do you use the stock charger that comes in the box? Other chargers don't work well with Honor 8
Click to expand...
Click to collapse
Yes, only stock charger! Sometimes USB port of the PC (like 1 charge every 10 from original charger)
Sergio27 said:
Yes, only stock charger! Sometimes USB port of the PC (like 1 charge every 10 from original charger)
Click to expand...
Click to collapse
Check the charger for any possible damage. There may also be something with the phone itself.

Slow Charging!

My 1.5 year olf Q6 is charging very slowly. The battery backup is still 1 day. But the charging rate is very slowly. It shows 3hrs+ for a full charge! What can I do?
anirudhs2owner said:
My 1.5 year olf Q6 is charging very slowly. The battery backup is still 1 day. But the charging rate is very slowly. It shows 3hrs+ for a full charge! What can I do?
Click to expand...
Click to collapse
get a minimum 2 Amps charger, this phone supports quickcharging (at least thats what i see, and what others said). the stock cable is fine but you might have to try another cable if your charger is already a quickcharge compatible. i can charge from 0 to full in about an hour with 2 amps, you might get better result with a better charger brick but i can't confirm.
I have a V30+ charging brick. That's QC 3.0 Will it work? EDIT: just tried it. It doesn't work. My phone has never shown Fast charging. It just shows charging. The stock brick is 5V1.2amps.
Which brick do you have?
anirudhs2owner said:
I have a V30+ charging brick. That's QC 3.0 Will it work? EDIT: just tried it. It doesn't work. My phone has never shown Fast charging. It just shows charging. The stock brick is 5V1.2amps.
Which brick do you have?
Click to expand...
Click to collapse
i forgot to tell you it won't show anything that tells you its on quickcharging, the only thing that shows is the faster charge estimation, please try again and observe. my charger brick is a samsung adaptive fast charging with 2amps maximum rating, your charger should be better than mine. borrow another fast charge compatible brick if necessary, and also cable quality matters. else, welp might be hardware issues...
Tried a fresh cable and the stock charger. The old original cable was the culprit for the slow charging time. Charging time has come back to original fast levels. But it's the same with the V30+ charging brick. Don't have another phone that's QC. But will try if I get an opportunity
I'm using Battery saver in Maximum mode (with VIbration enabled) + Comfort View (highest level) with Grayscale. With moderate usage, it takes two days to drain the battery after fully. Though I recharge it at end of every day for an hour for the battery durability. I've also replaced Home with 'ap15 launcher which for me has proved lightest and most practical one.
My lg q6 canadian variant came with fast charging. It's region dependent. Though i don't know if you had fast charge on your variant
Same as my DSK unit. Charging slowly for about 5-6 hour with original wall charger

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